How to cancel Nibble and recover your subscription fees in singapore
What is Nibble and why cancellation matters
Nibble is a subscription-based wellness application that delivers personalised meal plans, curated nutrition content and interactive lessons to users across Singapore. You access the service via the Apple App Store, Google Play or the web portal, and pay a recurring monthly or annual subscription fee for full access to all features.
Many subscribers in Singapore sign up with genuine interest but later discover the service does not align with their lifestyle, costs more than initially anticipated, or fails to deliver the personalised value promised. If you find yourself in that position, understanding your cancellation rights and the specific steps for your platform is essential. Yafee has guided thousands of Singaporean consumers through subscription cancellations, and this guide walks you through the process step by step so you do not lose money or access unnecessarily.
Where Nibble operates in singapore
Nibble Network Singapore manages all local membership and customer support through the regional contact email [email protected]. You can also reach the support team at [email protected] or use the contact form on the Nibble website.
Billing occurs through Apple, Google or directly via the web platform, depending on your subscription channel. This distinction is critical because your cancellation method and refund eligibility depend entirely on where and how you subscribed.
Your consumer rights and what they mean for you
Singapore's Consumer Protection (Fair Trading) Act establishes your legal foundation when cancelling any subscription service, including Nibble.
What singapore consumer law says about subscriptions
Under the Consumer Protection (Fair Trading) Act, retailers and service providers must display clear, prominent information about all material terms before you commit to a purchase. This includes subscription duration, renewal dates, cancellation mechanisms and total cost. If Nibble's terms were unclear, buried in fine print or not displayed prominently before payment, you have grounds to dispute the charge and demand cancellation without penalty.
You also have the statutory right to cancel at any time. No company, including Nibble, can legally lock you into a subscription indefinitely regardless of what their terms state. The Act protects you from unfair contract terms that would otherwise restrict your ability to exit.
Furthermore, if you can demonstrate that Nibble misrepresented the service's features, personalisation level or delivery quality, you may be entitled to a refund under misleading or deceptive conduct provisions within the same legislation.
Your legal position
You have the right to cancel Nibble immediately upon request. You cannot be charged for periods after your cancellation date. If Nibble has charged you after your cancellation request, or if you subscribed under misleading terms, you have grounds to seek a full refund. Retain all payment receipts, screenshots of terms and communication records with Nibble; these strengthen your position if you need to escalate to a dispute resolution body.
Escalation points if Nibble refuses to cooperate
If Nibble ignores your cancellation request or denies a refund you believe you are entitled to, contact the Consumers Association of Singapore (CASE). CASE investigates complaints at no cost to you and can mediate between you and Nibble to resolve disputes fairly.
You can also dispute the charge directly with your payment provider. If you subscribed via Apple App Store, contact Apple Support directly and request a refund citing subscription service quality or misleading advertising. If you subscribed via Google Play, Google offers a chargeback process for unauthorised or fraudulent billing. If you paid by credit card, your bank's chargeback department can investigate and override Nibble's position if evidence of misleading terms or non-delivery exists.
Nibble subscription pricing in singapore
The table below outlines approximate Singapore Dollar costs for current Nibble plans. Exact prices vary by platform due to app store fees and regional pricing.
| Plan |
Price (approx. SGD) |
Billing cycle |
Key features |
Best for |
| Monthly |
S$16.50 |
Every month |
Full access to lessons, quizzes, meal plans |
Testing the service |
| 3-month |
S$27 |
Every 3 months |
Same as monthly |
Short commitment |
| Annual |
S$138 |
12 months upfront |
Full access, lowest monthly cost (~S$11.50/month) |
Committed users |
Prices differ slightly between the Apple App Store, Google Play and the web portal. Always verify your renewal date and exact renewal amount in your payment settings before you finalise any subscription commitment.
How to cancel Nibble on iOS and apple app store
Cancelling your Nibble subscription on iPhone or iPad requires you to manage the subscription through Apple's ecosystem, not through the Nibble app itself.
Step-by-step cancellation on iOS
- Open the Settings app on your iPhone or iPad.
- Do not open Nibble; you must access subscriptions through Settings.
- Tap your Apple ID profile at the top of the Settings menu.
- You will see your name, email and iCloud status.
- Select Subscriptions.
- This shows all active subscriptions linked to your Apple ID.
- Tap Nibble from the list.
- If Nibble does not appear, verify you subscribed through the App Store on this device or Apple ID.
- Tap Cancel Subscription.
- Apple will ask you to confirm; select Confirm Cancellation.
- Take a screenshot of the cancellation confirmation.
- This serves as your proof of cancellation for future disputes.
Your subscription cancels at the end of your current billing cycle. You retain access to Nibble until that date; you will not be charged again after cancellation.
How to cancel Nibble on android and google play
Android users manage subscriptions through the Google Play Store rather than the Nibble app itself.
Step-by-step cancellation on android
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Manage your Google Play account.
- You may see this as Manage your subscriptions depending on your device version.
- Tap Subscriptions.
- This displays all active subscriptions linked to your Google account.
- Tap Nibble.
- If Nibble does not appear, confirm you subscribed through Google Play on this account.
- Tap Cancel subscription.
- Google will ask you to confirm your reason for cancellation (optional feedback).
- Confirm the cancellation.
- Capture a screenshot showing cancellation confirmation and the date.
Your access ends immediately if you cancel during a free trial, or at the end of your current paid billing cycle if you cancel after the trial ends. Google will send you a confirmation email; save this for your records.
If you subscribed directly through the Nibble website using a credit card or other payment method, you must cancel through your Nibble account dashboard.
Step-by-step web cancellation
- Visit nibble-app.com and log in to your account.
- Enter your email and password.
- Navigate to Account Settings or Subscription Management.
- This is typically found in the user menu or profile section.
- Select your current plan or subscription details.
- You should see your renewal date and billing amount.
- Click Cancel Subscription or Manage Billing.
- Nibble will prompt you to confirm or may ask for cancellation feedback.
- Confirm cancellation.
- You will receive an on-screen confirmation and a confirmation email.
- Save or screenshot the confirmation.
- Note the cancellation date and your final access date.
If you cannot locate the cancellation option on the web portal, contact Nibble directly at [email protected] or [email protected] with your account email and request cancellation. Yafee recommends sending a cancellation request via email as well as attempting self-service cancellation; email creates a documented trail if you need to dispute later.
Refunds and what to expect after cancellation
Refund eligibility depends on your subscription duration, when you cancel and which platform you used.
Refund eligibility by scenario
If you cancel within 14 days of subscribing and have used the service minimally, both Apple and Google Play typically honour refund requests. Contact Apple Support or Google Play support with your account email and request a refund citing service quality or misleading features; most refunds process within 5 to 10 business days.
If you cancel after 14 days, refunds are not automatic. However, you may still be entitled to a refund if you can demonstrate that Nibble misrepresented the service, failed to deliver features described in the terms, or if billing occurred after your cancellation request. In these cases, escalate to CASE or your payment provider's chargeback department with supporting evidence.
If you subscribed via credit card on the web platform, your cancellation stops future charges immediately. Refunds of past payments depend on Nibble's refund policy and your chargeback rights through your bank.
Timeline for refunds
Apple and Google typically process refunds within 5 to 10 business days if approved. Bank chargebacks take 10 to 30 business days depending on your financial institution. Direct contact with Nibble may result in manual refunds within 7 to 14 days if they approve your request, though this is not guaranteed. Do not assume silence equals approval; follow up with Nibble or your payment provider within 7 days of your initial request.
Common mistakes to avoid when cancelling Nibble
Most subscription cancellation problems stem from avoidable mistakes. Yafee has supported subscribers who missed crucial steps; the guidance below helps you avoid the same pitfalls.
Mistake one: deleting the app without cancelling the subscription
Deleting the Nibble app from your phone does not cancel your subscription. Your account remains active and Apple, Google or Nibble will continue billing you monthly. You must explicitly cancel through your payment provider's settings (Apple Settings, Google Play Store) or through Nibble's website. Deletion is not cancellation.
Mistake two: cancelling mid-cycle and losing access immediately
When you cancel on Apple or Google, your subscription terminates at the end of your current billing cycle. If you cancel on day 5 of a 30-day cycle, you retain access for another 25 days. However, if you cancel during a free trial, access ends immediately. Check your billing date before you cancel if you wish to maximise remaining access.
Mistake three: failing to document cancellation
If you do not capture screenshots or save confirmation emails, you have no proof of cancellation if a dispute arises. Nibble or Apple may claim you never requested cancellation, and without documentation, you will struggle to recover a refund. Screenshot every confirmation screen and save all emails from your payment provider.
Mistake four: contacting Nibble without contacting your payment provider
Nibble's support team may delay or ignore cancellation requests sent via email. If you contact only Nibble and do not simultaneously cancel through your payment provider (Apple, Google or your bank), charges may continue. Always cancel through your payment provider's system as your primary action; contact Nibble as a secondary step to request refunds only.
After cancellation: what happens next
Your cancellation is complete, but several actions during the days and weeks afterward protect you and ensure clean closure.
Verify no further charges
Monitor your bank account or payment method for 30 days after cancellation to ensure no unexpected Nibble charges appear. If a charge appears after your cancellation date, contact your payment provider immediately and dispute the transaction.
Request a refund if applicable
If you cancel within 14 days of subscribing, contact Apple, Google or your bank within 30 days and request a refund. Provide your cancellation confirmation date and account email. Yafee recommends framing your request as service non-delivery or misleading advertising to improve approval odds.
Keep records indefinitely
Retain screenshots, cancellation confirmations, payment receipts and all email correspondence with Nibble, Apple, Google or your bank. Consumer disputes may take months to resolve; documentation strengthens your position throughout.
If you need to escalate your cancellation or request a refund through formal channels, use the following contact details.
| Method |
Contact |
Purpose |
| Email (Singapore support) |
[email protected] |
Cancellation requests, account queries |
| Email (general support) |
[email protected] |
Technical and billing support |
| Web contact form |
nibble-app.com |
General inquiries and support requests |
| Dispute escalation |
CASE (Consumers Association of Singapore) |
Mediation if Nibble refuses to cooperate |
CASE can be reached at 6100 0315 or www.case.org.sg. If you subscribed via Apple App Store, contact Apple Support at support.apple.com. If you subscribed via Google Play, contact Google Play support at support.google.com/googleplay. Your bank's dispute or chargeback department is always available as a final recourse if Nibble and your app platform do not respond within 14 days.
Why yafee is your partner in subscription cancellations
Subscription cancellations often expose gaps between what companies promise and what they deliver. Yafee has built expertise in contract law and consumer protection to help subscribers across Singapore understand their rights and execute cancellations cleanly.
This guide distils real cancellation scenarios into actionable steps. Whether you subscribed via Apple, Google or the web, you now know exactly where to click, what to document and how to escalate if Nibble resists. Yafee has helped thousands of consumers cancel subscriptions without losing money or access, and the same framework applies whether you are cancelling Nibble or any other recurring service.
Your consumer rights under the Consumer Protection (Fair Trading) Act are not optional or negotiable; they are statutory protections designed to prevent unfair trading. Use them. Document your cancellation. If Nibble fails to honour your request or refuses a refund you are entitled to, escalate to CASE or your payment provider immediately.
Yafee recommends sending your cancellation request via email to [email protected] today, capturing screenshots of app-store or web cancellations, and monitoring your account for 30 days. Do not assume silence means approval; follow up within 7 days if you do not receive confirmation.
Cancelling a subscription should be as straightforward as signing up. By following this guide, you ensure your cancellation is documented, legally sound and refund-eligible if circumstances warrant. Yafee is committed to making subscription management transparent and fair for every consumer in Singapore.