Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Lisa Ai, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Lisa Ai in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Lisa Ai
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Lisa Ai subscription with zero hassle
1
Fill in the form
Give us your details and those of your Lisa Ai subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Lisa Ai. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Lisa Ai refuses your cancellation.
Frequently asked questions
Cancel Lisa Ai: The Right Way
How to cancel Lisa Ai and reclaim your credits in singapore
What Lisa Ai is and how it works
Lisa Ai is an artificial intelligence-powered subscription service that generates custom images and avatars on demand. You access the platform through mobile applications on iOS and Android, or via a web dashboard. Payment occurs through weekly recurring subscriptions or one-time in-app coin and avatar purchases.
The service integrates with multiple billing platforms: Apple App Store, Google Play Store, and direct web billing through Lisa Ai's own payment processor and the Zotlo platform. Your cancellation method depends entirely on which billing channel you used to subscribe. Identifying your billing source is therefore your first and most critical step toward successful cancellation.
Where you pay for Lisa Ai
You fund your Lisa Ai account through one of three distinct channels. First, you may have enrolled via the Apple App Store on your iPhone or iPad, where Apple Inc. controls all billing transactions. Second, you might have signed up through Google Play on an Android device, where Google handles payment processing and subscription management. Third, you could have purchased directly on the Lisa Ai website or through the Zotlo payment interface using a credit or debit card.
Each billing provider operates independently and manages cancellation and refunds according to its own terms. This means cancelling on one platform does not automatically cancel subscriptions on another. Verify your active subscriptions across all three channels before you proceed with cancellation.
What features you unlock with Lisa Ai
Weekly subscriptions grant unlimited image creation, accelerated processing speeds, access to advanced artistic styles, and discounts on avatar packs. One-time purchases allow you to buy coin packs (the service's internal currency) and pre-made avatar collections outright. All content is delivered digitally; you receive no physical product or shipment.
Lisa Ai pricing and subscription plans in singapore
The following table outlines the subscription tiers and one-time purchases available on the Singapore App Store and web platform.
| Plan | Price (S$) | Billing cycle | Features |
|---|---|---|---|
| Weekly Subscription (Standard) | S$4.98 | Weekly | Unlimited creation, faster processing, extra styles |
| AI Art Generator Plus+ (Weekly) | S$9.98 | Weekly | Premium artistic styles and advanced features |
| Magic Avatar AI Plus+ (Weekly) | S$9.98 | Weekly | Avatar creation tools at Plus+ level |
| Coin Pack (1000 coins) | S$9.98 | One-time purchase | In-app currency for feature access |
| Avatar Pack (100 avatars) | S$7.98 | One-time purchase | 100 pre-made avatar designs |
| Avatar Pack (50 avatars) | S$5.98 | One-time purchase | 50 pre-made avatar designs |
Monthly, annual, and lifetime packages exist in certain regions but are not widely promoted in Singapore. Pricing may vary depending on your account type and current promotional campaigns, so log into your account to confirm your exact subscription cost and renewal date.
Common reasons to cancel Lisa Ai
You may decide to cancel Lisa Ai for several legitimate reasons. Perhaps you no longer require AI-generated images for your projects, or the weekly charge accumulates faster than you anticipated. You might have used the service for a one-off creative task and no longer need ongoing access. Alternatively, your subscription may have auto-renewed without your explicit attention, and you wish to halt the recurring charges.
Regardless of your reason, you have the legal right to cancel and, under certain circumstances, claim a refund. Yafee recognises that understanding your options is essential to protecting your money and exercising consumer choice.
Your consumer rights and what they mean for you
Under Singapore's Consumer Protection (Fair Trading) Act, you enjoy statutory protections when dealing with digital subscription services. Yafee advises all customers to understand these rights before taking cancellation action.
Your legal position
The Consumer Protection (Fair Trading) Act grants you the right to cancel a subscription service within fourteen calendar days of purchase, provided you have not substantially used the service. This cooling-off period applies to digital services, though its application depends on when you initiated the subscription and whether you exercised the service's core functionality.
For recurring subscriptions (such as Lisa Ai's weekly plans), you retain the right to cancel at any time and receive a pro-rata refund for any unused portion of your billing cycle. The service provider must process your cancellation request within a reasonable timeframe, typically five to ten business days. If a company refuses to cancel or refund without lawful justification, you may lodge a complaint with the Competition and Consumer Commission of Singapore (CCCS), the statutory body responsible for enforcing consumer protection law.
What happens if Lisa Ai refuses to cancel
If Lisa Ai or its billing partners decline your cancellation request without valid reason, do not accept that refusal. Write to the service provider stating your intention to cancel and your grounds for a refund, citing the Consumer Protection (Fair Trading) Act. Retain copies of all correspondence. If the company continues to ignore your request or disputes your claim, escalate the matter to the Competition and Consumer Commission of Singapore. You may file a formal complaint on the CCCS website or contact them directly; they investigate complaints and may compel refunds on your behalf.
How to cancel Lisa Ai across all billing platforms
Your cancellation procedure depends on which billing channel controls your subscription. Follow the step-by-step instructions for your specific platform below.
Cancel Lisa Ai via apple app store (iOS)
If you subscribed through Apple, you must cancel through Apple's settings rather than Lisa Ai's website or app.
- Open the Settings application on your iPhone or iPad.
- Tap your Apple ID name at the very top of the Settings screen.
- Select Subscriptions from the menu.
- Locate and tap Lisa Ai in the list of active subscriptions.
- Tap Cancel Subscription and confirm your choice.
- If you see Cancel Free Trial instead, your subscription will end when the trial period expires; no charge will occur before that date.
- Apple will send a confirmation email to your registered Apple ID address within moments.
Your access to Lisa Ai via iOS continues until the end of your current billing cycle. After that date, your subscription terminates and you are no longer charged. Yafee notes that cancelling an iOS subscription does not affect any active subscriptions on Android or the web platform; you must cancel those separately.
Cancel Lisa Ai via google play store (Android)
If you subscribed through Google Play, you must cancel through the Google Play application or website.
- Open the Google Play Store application on your Android device or visit play.google.com in a web browser.
- Tap or click the profile icon in the top-right corner.
- Select Manage subscriptions (or Subscriptions, depending on your device).
- Tap or click Lisa Ai to open the subscription details.
- Select Cancel subscription and confirm when prompted.
- Review the final bill date; Google will charge your payment method one final time on that date unless you cancel before it arrives.
- Google sends a cancellation confirmation to your registered Gmail account.
Your Lisa Ai access via Android remains active until the end of your current billing period. Google does not issue partial refunds for mid-cycle cancellations unless you initiated the cancellation within the first 48 hours of your subscription start date. If you believe you qualify for an exception, contact Google Play customer support directly; they assess refund requests on a case-by-case basis.
Cancel Lisa Ai via direct web billing (credit card)
If you subscribed directly through Lisa Ai's website or Zotlo's payment portal using a credit or debit card, you must cancel through the Lisa Ai account dashboard.
- Visit the Lisa Ai website and log into your account using your email and password.
- Navigate to Account Settings or Subscription Settings (usually found in a profile or gear icon menu).
- Locate the Subscriptions or Billing section.
- Identify your active subscription and select Cancel or Manage Subscription.
- Confirm your cancellation choice and note the final billing date displayed on screen.
- Open your email and look for a cancellation confirmation from Lisa Ai or Zotlo within five minutes.
- If you do not receive a confirmation email, return to your account settings and verify that the subscription status now reads Cancelled or Inactive.
Direct billing cancellations typically take effect immediately; your next charge is prevented as of the cancellation date. However, if your billing renewal date occurred on the same day you cancelled, you may still incur a final charge. In that case, contact Lisa Ai's support team with your cancellation confirmation and request a refund for the charge you dispute.
Timeline for cancellation and refund processing
Understanding the timeline helps you plan your finances and know when to expect confirmation and refunds.
Immediate actions and confirmation
When you cancel on any platform, the service provider generates a confirmation within seconds to minutes. Apple, Google, and Lisa Ai all send confirmation emails to your registered account address. Verify that you receive this email; if it does not arrive within ten minutes, log back into your account and confirm that the cancellation registered. Screenshot or save a copy of any confirmation page for your records.
Access termination and refund windows
Your access to Lisa Ai typically continues until the end of your current billing cycle (weekly, in most cases). Refunds for unused portions of your plan depend on when you cancelled and which platform processed your subscription. Apple and Google rarely issue partial refunds after the first 48 hours of purchase. Direct web billing refunds are at Lisa Ai's discretion and depend on their refund policy; most offer a pro-rata refund if you cancel within the first seven days of a cycle.
For refunds, Yafee recommends contacting Lisa Ai's support team directly if you did not receive a refund within fourteen days of cancellation. Provide your subscription confirmation number, cancellation date, and original invoice. The company typically responds within five to seven business days.
What to do after you cancel Lisa Ai
Cancelling is just one step; taking action after cancellation protects your account and ensures no unexpected charges recur.
Verify your cancellation status
Log into your Lisa Ai account three to five days after cancellation and confirm that your subscription status displays as Cancelled, Inactive, or Expired. If your account still shows an active subscription, contact customer support immediately with your cancellation date and confirmation number. A billing system error may have prevented the cancellation from processing fully.
Monitor your payment method
Review your credit card or debit card statements for the next two billing cycles. If Lisa Ai charges you after your cancellation date, dispute the charge with your bank immediately. Provide your cancellation confirmation email and the statement showing the unauthorized charge. Most banks reverse fraudulent or disputed subscription charges within ten to fifteen business days.
Check for subscriptions on other platforms
If you remember subscribing to Lisa Ai through multiple channels, return to those platforms now and verify cancellation. Yafee has observed that many users cancel on one platform but forget they have active subscriptions elsewhere, leading to continued charges. Take five minutes now to check Apple, Google, and the direct Lisa Ai website once more.
Common mistakes to avoid when cancelling
Cancellation is straightforward when you follow the correct procedure, but small oversights can leave you with unwanted charges or unresolved refund claims. Stay vigilant and avoid these common pitfalls.
Cancelling in the wrong location
Many users attempt to cancel Lisa Ai through the app's settings menu or customer support email, only to discover that the cancellation did not process. Apple and Google do not allow third parties to cancel subscriptions on their platforms; you must use their official settings or accounts portal. Attempting to cancel through Lisa Ai directly will not terminate an Apple or Google subscription. Verify which platform you used, then cancel through that exact channel.
Ignoring the confirmation email
After you cancel, a confirmation email arrives within minutes. Do not delete or ignore this email. Save it to a dedicated folder or screenshot it. If a dispute arises over billing or refunds, this confirmation proves that you cancelled on a specific date. Without it, you have little evidence to support your claim.
Cancelling too late in the billing cycle
If your subscription renews weekly and you cancel on the sixth day of your cycle, the seventh-day charge may still process. To avoid a final unwanted charge, cancel immediately upon deciding you no longer want the service. The sooner you cancel, the more control you have over your final billing date.
Failing to request a refund separately
Cancelling and requesting a refund are not the same action. Cancellation stops future charges; a refund reclaims money already spent. If you cancelled within the fourteen-day cooling-off period or believe you have grounds for a refund, send a separate refund request to Lisa Ai's support team with your cancellation proof. Do not assume the cancellation automatically triggers a refund.
Refund eligibility and how to request a refund
Your eligibility for a refund depends on when you cancelled, which platform processed your subscription, and how much of the service you used. Yafee advises customers to understand these criteria before submitting a refund request.
When you are eligible for a refund
Under the Consumer Protection (Fair Trading) Act, you may claim a refund if you cancel within fourteen days of your initial subscription purchase and have not substantially used the service. "Substantially used" means you have not created numerous images, unlocked premium features repeatedly, or used the service on multiple occasions. Passive access or a single test use typically does not constitute substantial use.
For recurring weekly subscriptions, you are entitled to a pro-rata refund for any unused portion of the week in which you cancelled, provided your cancellation request reaches the provider before the billing cycle completes. If you cancelled mid-week, you should receive a refund for the remaining days you did not use.
How to request a refund from Lisa Ai
- Gather your cancellation confirmation email, original subscription receipt, and the date you cancelled.
- Visit Lisa Ai's official website and locate the Contact Us or Support page.
- Send an email to their support team (typically [email protected] or a similar address) with the subject line "Refund Request" and include:
- Your Lisa Ai account email address
- The date you subscribed
- The date you cancelled
- Your cancellation confirmation number or email
- A clear statement of the refund amount you are claiming and the reason (unused portion, cooling-off period, duplicate charge, etc.)
- Send the email and retain a copy for your records.
- Expect a response within five to seven business days. Lisa Ai will either approve your refund or explain why it cannot be processed.
How to request a refund from apple or google
If you subscribed through Apple App Store or Google Play, you must request a refund through those platforms, not Lisa Ai. Apple and Google handle all billing and refund decisions independently.
For Apple: visit reportaproblem.apple.com, log in, select the Lisa Ai charge you dispute, and choose Report a Problem. Describe your reason (unwanted charge, duplicate subscription, did not authorise, etc.) and submit. Apple reviews your claim within five to ten business days.
For Google: open the Google Play Store, tap your profile, select Manage subscriptions, tap Lisa Ai, and select Report a problem. Choose the charge in dispute and explain your reason. Google investigates and responds within five to seven business days.
Yafee recommends submitting refund requests through the app platform within 48 hours of the disputed charge for the highest approval rate.
Checklist for successful cancellation
Use this checklist to ensure you have completed all necessary steps before considering your Lisa Ai account fully cancelled.
| Step | Completed | Notes |
|---|---|---|
| Identify your billing platform (Apple, Google, or direct web) | ☐ | Check all three if you subscribed on multiple devices |
| Log into the correct platform and cancel subscription | ☐ | Do not cancel through Lisa Ai app alone; use the billing provider's settings |
| Save or screenshot the cancellation confirmation | ☐ | Essential for disputing future charges or refund claims |
| Verify the final billing date displayed on screen | ☐ | Know when your access ends and when your last charge will occur |
| Confirm cancellation email arrived within 10 minutes | ☐ | If not received, log back in and verify cancellation processed |
| Submit refund request (if eligible) within 14 days of original purchase | ☐ | Include all proof: receipt, cancellation confirmation, account details |
Key takeaways and your next steps
Cancelling Lisa Ai is a straightforward process once you identify your billing platform and follow the platform-specific steps. You cancel through Apple Settings for iOS subscriptions, Google Play for Android subscriptions, and Lisa Ai's website for direct web billing. Each platform requires a separate cancellation action; do not assume that cancelling on one platform cancels your subscription everywhere.
Your consumer rights under Singapore's Consumer Protection (Fair Trading) Act guarantee you the right to cancel within fourteen days of purchase, the right to a pro-rata refund for unused subscription time, and recourse at the Competition and Consumer Commission of Singapore if the company refuses your request unlawfully. These protections are your safety net if disputes arise.
Keep all cancellation confirmations, monitor your bank statements for two billing cycles post-cancellation, and file a refund request promptly if you believe you qualify. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover their money; following this guide positions you to do the same. If you encounter resistance from Lisa Ai or its payment partners, do not hesitate to escalate your complaint to the CCCS.
Contact information for Lisa Ai cancellation and disputes
If you need to contact Lisa Ai regarding cancellation or refund matters, use the following details based on the official Payment, Cancellation and Refund Policy. Conver Yazılım Limited Şirketi (the company operating Lisa Ai) handles all subscription disputes and refund requests for direct web billing customers.
Company: Conver Yazılım Limited Şirketi
Purpose: Cancellation, refunds, and billing disputes
Contact method: Email support at the address listed on your subscription receipt or account settings, or use the Contact Us page on the Lisa Ai website
For complaints unresolved by Lisa Ai, escalate to the Competition and Consumer Commission of Singapore (CCCS). Visit their official website or call their hotline to file a formal complaint. The CCCS investigates breaches of consumer protection law and may compel refunds or service corrections on your behalf. Yafee advocates for your rights; do not accept refusal without grounds, and use these official channels to defend your position.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel Lisa Ai?
Join over 30,000 users who already trust us.