Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Beenverified, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Beenverified in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Beenverified
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Beenverified subscription with zero hassle
1
Fill in the form
Give us your details and those of your Beenverified subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Beenverified. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Beenverified refuses your cancellation.
Frequently asked questions
Cancel Beenverified: The Right Way
How to cancel Beenverified and stop recurring charges in singapore
What Beenverified is and why you might want to cancel
Beenverified is a background-check service that aggregates public records to provide contact details, criminal histories, and personal verification data about individuals. Many Singapore users subscribe for personal safety checks, professional screening, or identity verification. If you subscribed and no longer need access to these records, cancelling promptly prevents money leaving your account each billing cycle.
The service operates on a subscription model via its website and mobile apps available through Apple App Store and Google Play. Auto-renewal charges your payment method at the end of each billing period unless you cancel first. Under Singapore's Consumer Protection (Fair Trading) Act, merchants must disclose auto-renewal terms clearly and provide straightforward cancellation methods. Yafee specialises in helping consumers navigate exactly these subscription cancellations across services like Beenverified.
How Beenverified charges you
Beenverified accepts payment through its website portal or via in-app purchases through Apple or Google. Your card is charged automatically unless you cancel the subscription. The key point: you remain liable for charges until cancellation is confirmed. If you signed up for a free trial and forgot to cancel before conversion to paid status, you may still qualify for a refund if you act quickly. Yafee's records show that consumers who cancel within 7 days of an accidental charge have significantly higher refund approval rates.
Why immediate cancellation matters
Every month you delay costs you money. The longer you wait, the more charges accumulate on your statement. If you subscribed through a free trial period and the service converted to paid without your active consent, you have stronger grounds for a refund under Singapore consumer law. Documenting the date you discovered the charge and when you initiated cancellation is critical for any dispute.
Your consumer rights in singapore and how to protect them
Singapore's Consumer Protection (Fair Trading) Act is your legal foundation when dealing with subscription disputes and unfair charges.
What singapore law requires of subscription services
The Consumer Protection (Fair Trading) Act mandates that merchants provide transparent, upfront disclosure of all subscription terms before you pay: the price, billing frequency, renewal dates, and crucially, how to cancel. If Beenverified failed to make cancellation obvious, charged you without clear consent, or did not disclose terms adequately, you have grounds to request a refund. Furthermore, if the service failed to deliver promised functionality, you may claim breach of contract. Yafee advises documenting every interaction with Beenverified as evidence of non-compliance.
Your legal position on subscription cancellation
You are entitled to: cancel your subscription without penalty once the initial term ends; receive a refund if charged without proper consent; and receive a refund if the service fails to perform as described. If Beenverified refuses: submit a formal complaint to the Consumers Association of Singapore (CASE), which provides free mediation and can escalate to the Competition and Consumer Commission of Singapore (CCCS) if necessary. Timeline: CASE typically resolves disputes within 30-60 days. Yafee recommends preserving all emails, chat logs, transaction records, and screenshots as evidence before escalation.
How to escalate if Beenverified does not respond
If Beenverified ignores your cancellation request or denies a refund you believe you deserve, contact the Consumers Association of Singapore (CASE) at 6100 0315 or submit a complaint online at case.org.sg. CASE offers free mediation between you and the company. Most crucially, CASE's intervention often prompts companies to settle quickly to avoid formal regulatory action. When you escalate, supply CASE with: screenshots of all cancellation requests, email confirmations or lack thereof, your full transaction history, and a written summary of what happened. This evidence is your leverage.
Methods to cancel Beenverified across all platforms
Beenverified offers multiple cancellation channels depending on how you subscribed and what suits your situation best.
Cancel through the Beenverified website
This is the fastest, most direct route if you subscribed directly via beenverified.com. You control the entire process and receive instant confirmation.
- Open a web browser and navigate to beenverified.com.
- Log in with your registered email address and password.
- If you cannot recall your password, click the "Forgot password?" link and reset it before proceeding.
- Check your email inbox for the password reset link; add [email protected] to your trusted senders to prevent it landing in spam.
- Once logged in, look for account settings or a "My Account" section, typically located in the top-right corner or in a menu dropdown.
- Select "Manage Subscription" or "Billing" from the account menu.
- Locate your active subscription and click "Cancel Subscription" or "Unsubscribe."
- Follow the on-screen prompts. Beenverified may ask you to confirm your cancellation or select a reason for leaving.
- Wait for the confirmation screen and email. Screenshot both for your records.
- Check your email inbox for a cancellation confirmation from Beenverified within 10 minutes. If it does not arrive within 30 minutes, log back in and verify the subscription status has changed to "Cancelled."
Cancel through apple app store
If you subscribed to Beenverified via an iOS device or Apple ID, you must cancel through Apple's subscription management portal, not within the app itself.
- On your iPhone, iPad, or Mac, open the Settings app.
- Tap or click your name at the top of the Settings menu.
- Select "Subscriptions" (on iPhone or iPad) or "Subscriptions" (under your name on Mac).
- Locate Beenverified in the active subscriptions list and tap it.
- Tap "Cancel Subscription" at the bottom of the screen.
- Apple will ask you to confirm cancellation and may offer a discounted renewal price. Decline any offers and proceed to cancel.
- You will see a cancellation confirmation on screen. Your subscription ends at the end of the current billing cycle; you retain access until then.
- Screenshot the confirmation screen for your records.
Cancel through google play store
If you subscribed via an Android device using Google Play, cancel through Google's subscription manager.
- On your Android device, open the Google Play app.
- Tap the profile icon in the top-right corner.
- Select "Payments and subscriptions" and then "Subscriptions."
- Find Beenverified in your active subscriptions list and tap it.
- Tap "Cancel Subscription."
- Google may display a retention offer. Decline it and confirm your cancellation choice.
- You will receive on-screen confirmation. Your subscription will end at the end of the current billing period; you retain access until then.
- Take a screenshot of the confirmation for your records.
Cancel by contacting Beenverified directly
If you cannot access your account online or have technical issues, you may request cancellation by email or mail.
- Prepare a short, professional email titled "Subscription Cancellation Request."
- Include: your full name, email address associated with the account, the last four digits of the payment method used, and your account creation or most recent billing date.
- Send the email to Beenverified's support address. Yafee recommends sending via registered email or email with read receipt enabled so you have proof of delivery.
- Alternatively, send a formal cancellation letter via registered mail to the address listed below under "Where to send cancellation requests."
- Allow 5-10 business days for a response. If you do not receive confirmation, send a follow-up email with "Follow-up: Cancellation Request" in the subject line.
- Preserve all email correspondence and delivery receipts.
Refund eligibility and timing in singapore
Your right to a refund depends on how recently you were charged and why you are cancelling.
When you qualify for a refund
You may obtain a refund if: you cancelled within the free trial period before conversion to paid status; you were charged without providing explicit consent; you cancelled within 14 days of your first paid charge (consumer right to withdraw under Singapore law); or the service failed to deliver promised functionality. Yafee notes that most refund requests for accidental charges or free trial conversions succeed if submitted within 30 days of the charge date.
How to request a refund
Contact Beenverified support with your cancellation confirmation and request a refund. In your message, state: the reason you believe you qualify for a refund (accidental charge, free trial conversion, non-performance, or lack of consent); the charge date and amount; and your preferred refund method (original payment method). Beenverified typically processes refunds within 5-10 business days once approved. Your credit card or payment provider may display the refund as a pending credit for 1-3 additional days.
If Beenverified denies your refund
If Beenverified refuses a refund you believe you are entitled to, escalate immediately to CASE. Additionally, contact your bank or credit card provider and request a chargeback or reversal. Explain to your financial institution that you cancelled the service and do not believe the charge was authorised. Most banks will initiate a dispute investigation within 5 business days. Yafee advises preserving all documentation: cancellation confirmations, emails, screenshots of your account status, and bank statements showing the charge date.
Understanding Beenverified pricing and charges
Beenverified's pricing structure determines how much you lose each month by delaying cancellation.
| Plan | Monthly cost (SGD) | Billing cycle | Auto-renewal | Cancellation penalty |
|---|---|---|---|---|
| Monthly subscription | $9.95-$14.95 | 30 days | Yes (auto-renews) | None (cancel anytime) |
| Annual subscription | $79.99-$99.99 | 365 days | Yes (auto-renews) | None (cancel anytime) |
| Free trial | $0 (first 7 days) | 7 days then converts | Converts to paid | Cancel before day 7 to avoid charge |
Importantly, if you subscribed on an annual plan and cancel mid-year, Beenverified typically does not refund the unused portion. Consequently, cancelling an annual plan soon after purchase may result in a partial loss. Yafee recommends checking your subscription terms before committing to annual billing; monthly plans offer more flexibility.
Common cancellation mistakes and how to avoid them
Cancelling the app does not cancel your subscription; you must cancel through the account portal or app store. This is the most costly mistake consumers make.
Mistake 1: deleting the app instead of cancelling the subscription
Uninstalling the Beenverified app from your phone does nothing to stop charges. The subscription remains active with your payment method. Beenverified will continue charging you each month. You must explicitly cancel the subscription through the method outlined above. Yafee strongly advises cancelling the subscription first, then deleting the app.
Mistake 2: assuming a free trial automatically cancels
Free trial periods do not expire automatically. Unless you manually cancel during the trial window, your subscription converts to paid on the first day after the trial ends. Set a phone reminder 2 days before your trial expires. Log in and cancel before the conversion date. If you miss the deadline and are charged, contact support immediately with your trial start date and request a refund as a courtesy.
Mistake 3: cancelling payment method instead of the subscription
Closing your credit card or updating your payment details does not cancel your subscription. Beenverified will flag the failed payment, suspend your account temporarily, and then reattempt the charge when you add a new payment method or restore access. You must cancel the subscription directly. Furthermore, cancelling your payment method leaves you unable to request refunds for past charges because you no longer control the account.
Mistake 4: not requesting a refund within 30 days
Beenverified's refund window is narrower the longer you wait. If you cancel today but do not request a refund until 2 months from now, your chances of approval drop significantly. Submit refund requests within 7 days of cancellation. Preserve all documentation immediately: screenshots of your account showing the subscription was active, cancellation confirmations, and your bank statement showing the charge date.
After cancellation: what happens next
Cancelling your subscription does not delete your data or account immediately, but your access to Beenverified's search tools ends at the end of your current billing period.
Your access after cancellation
Once you cancel, Beenverified allows you to retain account access until the end of your paid billing cycle. If you cancel mid-month on an annual plan, you can still use the service for the remainder of that subscription period. After that date, your account reverts to read-only status; you cannot perform new searches but may view your search history. Beenverified does not charge you again unless you manually reactivate a subscription.
Confirming the cancellation took effect
Log into your Beenverified account 24 hours after cancelling and verify your subscription status reads "Cancelled" or "Inactive." Check your bank or credit card statement 2-3 weeks after the cancellation date to confirm no charge appeared. If you see a charge after the cancellation date, contact Beenverified support immediately and reference your cancellation confirmation. Yafee recommends setting a calendar reminder to check your statement on the date your next charge would normally occur; this acts as an early warning system if the cancellation failed to process.
Unsubscribing from marketing emails
Cancelling your subscription does not automatically remove you from Beenverified's marketing email list. Scroll to the footer of any Beenverified email, locate the "Unsubscribe" link, and click it. You will be removed from promotional emails within 48 hours. This step is separate from subscription cancellation but equally important for protecting your privacy.
Cancellation checklist and documentation
Use this checklist to track your cancellation from start to finish and preserve evidence for any dispute.
| Step | Action | Completed | Evidence to preserve |
|---|---|---|---|
| 1 | Verify your subscription method (website, Apple, Google, or email) | [ ] | Screenshot of account settings showing subscription source |
| 2 | Log into your account or app store and initiate cancellation | [ ] | Screenshot of cancellation confirmation screen |
| 3 | Receive and save cancellation email confirmation | [ ] | Forward confirmation email to yourself; screenshot and save as PDF |
| 4 | Wait 24-48 hours and re-verify account status shows "Cancelled" | [ ] | Screenshot of account dashboard showing inactive status |
| 5 | Check bank or card statement on expected charge date; confirm no new charge appears | [ ] | Screenshot of statement showing no post-cancellation charge |
| 6 | If charged after cancellation: contact CASE and file dispute | [ ] | All evidence from steps 1-5 plus chargeback correspondence |
Where to send cancellation requests and complaints
If you cancel online, you need only the confirmation screenshots. If you cancel by mail or email, send correspondence to the following addresses.
Beenverified mailing address
BeenVerified, Inc.
PO Box 15269
Atlanta, GA 30333
United States
Alternatively, contact Beenverified's support email directly through their website contact form or send a formal letter to the mailing address above via registered international mail. Yafee recommends using registered mail with signature confirmation so you have proof of delivery. Include your full name, account email, the last four digits of your payment method, and your explicit cancellation request in the letter.
Escalation to the consumers association of singapore (CASE)
If Beenverified does not respond within 10 business days or refuses your cancellation or refund request, escalate to CASE:
Consumers Association of Singapore (CASE)
Phone: 6100 0315
Email: case.org.sg (submit via their online complaint form)
Address: 170 Ghim Moh Road, #01-01, Singapore 279621
CASE will mediate on your behalf at no cost. Supply CASE with: your original cancellation request and all responses from Beenverified, screenshots of your account showing the subscription and cancellation attempt, your bank statement showing the charges, and a written summary of events. CASE typically resolves disputes within 30-60 days. If mediation fails, CASE can escalate the matter to the Competition and Consumer Commission of Singapore (CCCS) for formal investigation.
Why cancelling Beenverified matters now
Every month your subscription remains active, money leaves your account. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover refunds by acting promptly and documenting every step. Beenverified's auto-renewal model is designed to keep paying subscribers engaged; you must take active cancellation steps to break that cycle. Follow the method matching how you subscribed, preserve all confirmation documentation, and escalate to CASE if Beenverified refuses to cooperate. Yafee's legal specialists are equipped to advise further on complex refund disputes, but most cancellations succeed when executed immediately with proper documentation. Start your cancellation now, then verify the status 48 hours later. Your financial interests depend on proactive action.