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Frequently asked questions
Cancel Beatsource: Step-by-Step Guide
How to cancel Beatsource in singapore and protect your music subscription
What is Beatsource
Beatsource is a specialist music streaming platform engineered for DJs rather than casual listeners. You gain access to professionally curated tracks, exclusive DJ edits, and downloadable content designed specifically for live performance and studio preparation.
The service operates on a monthly subscription model accessible via web and mobile applications. Whether you perform at venues regularly or mix tracks at home as a hobby, Beatsource combines streaming access, high-quality downloads, and performance-ready edits across two subscription tiers. If you have concluded that Beatsource no longer aligns with your creative workflow or budget, Yafee provides you with the precise steps to cancel without financial loss or unexpected renewal charges.
Who benefits from Beatsource
Beatsource targets DJs who prioritise professional-grade audio edits and downloadable content over general-purpose music streaming services. If you require casual listening functionality similar to Spotify, this platform will not serve your needs.
The subscription cost reflects this specialist positioning. Monthly charges range from USD 12.99 to USD 34.99, determined by your chosen audio quality tier and offline storage capacity. For Singapore-based subscribers, this converts to approximately SGD 17 to SGD 47 monthly, depending on your bank's current USD to SGD exchange rate.
Why DJs select Beatsource and why they cancel
You will retain your Beatsource subscription if you perform regularly and value the exclusive DJ edits and high-quality downloadable tracks. Conversely, you will cancel if these features do not match your actual performance schedule, if subscription costs exceed your booking income growth, or if more affordable alternatives such as standard streaming services better suit your requirements.
Beatsource pricing and subscription plan comparison
Understanding your current costs clarifies whether cancellation will save you money and whether you are enrolled in the correct plan before you exit the service.
Current subscription pricing in singapore
| Plan name | Monthly cost (USD) | Singapore dollars (approximate) | Key features included |
|---|---|---|---|
| Beatsource Standard | USD 12.99 | SGD 17-19 | 128 kbps streaming, streaming only (no offline downloads) |
| Beatsource PRO+ | USD 34.99 | SGD 47-52 | 256 kbps streaming, offline locker (1,000 tracks), exclusive DJ edits, priority support |
Currency conversion and billing transparency
Beatsource charges all subscribers in USD, regardless of geographic location. Your Singapore bank or credit card issuer converts USD to SGD at their prevailing exchange rate, which may include a conversion fee of 1-3 per cent. This means your actual SGD debit fluctuates monthly with the USD/SGD exchange rate, typically ranging between SGD 17 and SGD 52 depending on the plan and current market conditions.
Retrieve your most recent invoice from your Beatsource account dashboard to verify the exact SGD amount charged to your card. This figure is essential when calculating the total savings from cancellation.
Should you cancel Beatsource
Before you proceed with cancellation, assess whether you are making this decision based on cost, changed usage patterns, or service dissatisfaction.
Reasons to keep your Beatsource subscription
- You perform as a DJ at least twice per month and rely on the exclusive edits.
- You prepare music regularly using the offline locker feature during travel or at venues without reliable internet.
- You value the 256 kbps audio quality for critical listening or studio work.
- The PRO+ tier cost (approximately SGD 47 monthly) represents less than 10 per cent of your typical DJ booking income.
Reasons to cancel your Beatsource subscription
- Your DJ bookings have decreased significantly, reducing the justification for specialist music access.
- You have found comparable music content on cheaper general-purpose streaming services.
- You no longer require offline downloads or exclusive DJ edits for your current activity level.
- The USD billing and currency conversion fees create unnecessary expense relative to your usage.
- You prefer to consolidate all music consumption into a single, more affordable platform.
How to cancel Beatsource in singapore
Your cancellation method depends entirely on how you originally subscribed to Beatsource. You must follow the correct procedure for your subscription source to ensure immediate termination and avoid unexpected renewal charges.
Cancel directly via the Beatsource website
This is the fastest and most transparent cancellation route if you registered a credit card or debit card directly with Beatsource at beatsource.com. You retain full control over the timing and receive immediate cancellation confirmation via email.
- Navigate to beatsource.com and log into your account using your registered email address and password.
- If you have forgotten your password, click the "Forgot password" link and follow the reset instructions sent to your email address on file.
- Click your account avatar or profile icon located in the top-right corner of the dashboard.
- A dropdown menu will appear displaying account options such as "Account", "Subscriptions", "Billing", or "Profile".
- Select "Subscriptions" or "Billing" from the dropdown menu to access your subscription management page.
- Locate your active Beatsource plan and click the button labelled "Manage Subscription", "Change Plan", or "View Details".
- Click "Cancel Subscription" or "Cancel Plan" at the bottom of the subscription details panel.
- Beatsource will display a cancellation confirmation screen. Some services offer a discount or pause option here; review these carefully before confirming final cancellation.
- Confirm your cancellation by clicking the final "Confirm Cancellation" or "Yes, cancel my subscription" button.
- Check your email inbox immediately for a cancellation confirmation message from Beatsource containing your cancellation date and reference number.
- Save this email as proof of cancellation in case billing disputes arise.
Cancel an apple app store subscription
If you subscribed to Beatsource through the Apple App Store on your iPhone, iPad, or Mac, you must cancel through Apple's subscription management system rather than within the Beatsource app itself.
- On your iPhone or iPad, open the "Settings" app and tap your name at the top of the screen.
- Tap "Subscriptions" to view all active subscriptions linked to your Apple ID.
- If you do not see "Subscriptions", tap "iTunes & App Store" first, then select your Apple ID and tap "View Apple ID".
- Find "Beatsource" in the active subscriptions list and tap it.
- Tap "Cancel Subscription" or "Cancel Free Trial" (depending on your account status).
- Apple will ask you to confirm the cancellation and may display alternative offers; disregard these and confirm your cancellation choice.
- You will receive an on-screen confirmation that your Beatsource subscription has ended. Apple also sends a confirmation email to your Apple ID address.
For Mac users: Open "System Settings" or "System Preferences", click your name, select "Subscriptions", find Beatsource, and click "Edit" then "Cancel Subscription" to complete the process.
Cancel a google play subscription
If you subscribed to Beatsource through the Google Play Store on an Android device, you cancel through Google Play rather than within the Beatsource app.
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top-right corner and select "Payments and subscriptions".
- Tap "Subscriptions" to display your active subscription list.
- Find and tap "Beatsource" in the active subscriptions section.
- Tap "Cancel subscription" at the bottom of the subscription details screen.
- Google Play may present a retention offer or alternative plan; decline these and confirm your final cancellation choice.
- Confirm the cancellation when prompted. Google Play sends you a confirmation message via email linked to your Google account.
Your legal position under singapore consumer law
Singapore's Consumer Protection (Fair Trading) Act provides you with statutory rights that protect you during subscription cancellation.
Your legal position: The Consumer Protection (Fair Trading) Act caps your cancellation liability and requires Beatsource to issue a refund if you cancel before your billing cycle concludes. You retain the right to cancel at any time, and the service provider must process your cancellation within one billing period (typically 30 days). If Beatsource refuses to cancel your subscription or charges you after you have submitted a valid cancellation request, you may lodge a complaint with the Consumers Association of Singapore (CASE), which investigates disputes and mediates on your behalf at no cost.
Refunds and credit after cancellation
Beatsource's refund eligibility depends on the cancellation timing within your billing cycle.
- Cancellation on the first day of your billing cycle: You retain full access to Beatsource until the last day of that cycle. No prorated refund is issued because you have received the full subscription service for which you paid.
- Cancellation mid-cycle: Beatsource does not typically issue prorated refunds if you cancel partway through your billing period. However, your subscription access continues until the end of the paid cycle, meaning you receive the remaining service days at no additional cost.
- Cancellation within a free trial: If you cancel during an introductory free trial before your first charge, no payment is processed and your account terminates immediately.
Check your Beatsource account dashboard or your most recent invoice to confirm your next billing date. Cancelling immediately after a charge avoids triggering an additional renewal.
Dispute resolution if Beatsource continues to charge you
If Beatsource charges your card after you have submitted a valid cancellation request, follow these steps in sequence.
- Log into your Beatsource account and verify that the cancellation status displays as "Cancelled" or "Inactive". Take a screenshot as evidence.
- Contact Beatsource support directly via their website contact form or email address, providing your cancellation confirmation number and the date of the unwanted charge. Request a full refund of the erroneous charge.
- Allow Beatsource 14 days to investigate and respond to your refund request.
- If Beatsource refuses the refund or does not respond within 14 days, contact your Singapore bank or credit card provider and request a chargeback. Provide your bank with copies of your cancellation confirmation email and the charge receipt as supporting evidence.
- Your bank initiates a dispute on your behalf under the Payment Card Industry regulations. The card network reviews both Beatsource's and your bank's evidence and issues a ruling within 30 to 45 days.
- If the chargeback is denied and the amount is significant (above SGD 50), escalate your complaint to the Consumers Association of Singapore (CASE) online at case.org.sg or by telephone at 6100 0315. CASE conducts free mediation between you and Beatsource to recover the funds.
What happens after you cancel Beatsource
Cancellation is not instantaneous; you retain service access until the end of your current billing cycle, after which your account terminates automatically.
Timeline after cancellation
| Time frame | What occurs |
|---|---|
| Immediately (0 hours) | Beatsource sends you a cancellation confirmation email with your cancellation date and reference number. |
| Within 24 hours | Your account status changes to "Cancelled" or "Inactive" in your Beatsource dashboard. |
| Until end of billing cycle | You retain full access to Beatsource streaming, offline locker, and exclusive edits. Your next renewal charge does not occur. |
| End of current billing cycle | Your account access terminates. You can no longer stream, download, or access Beatsource content. |
Download your music before access terminates
Before your subscription access expires on the final day of your billing cycle, download all offline content you wish to retain from the Beatsource offline locker.
- Log into your Beatsource account on the web or mobile app.
- Navigate to "My Library" or "Downloads".
- Select all tracks you wish to keep by checking the select-all checkbox.
- Click "Download" to save these tracks to your device in MP3 or WAV format.
- Depending on your locker size (up to 1,000 tracks on PRO+), this download may take several hours. Ensure a stable internet connection and allow adequate device storage space.
- Once your subscription access expires, you retain ownership of all downloaded files permanently.
Do not delay this process until the last day of your billing cycle. Technical issues or slow download speeds may prevent you from securing all desired files in time.
Common mistakes when cancelling Beatsource
Cancellation is straightforward if you follow the correct procedure; these common errors may result in unexpected charges or loss of access before you intended.
Mistake 1: deleting the Beatsource app without cancelling the subscription
Removing the Beatsource mobile app from your device does not automatically cancel your subscription. Beatsource will continue charging your card on your scheduled billing date unless you explicitly cancel through your subscription provider (Beatsource directly, Apple App Store, or Google Play). Verify your subscription status in your account dashboard before believing that the app deletion terminated your access.
Mistake 2: cancelling through the wrong platform
If you subscribed via Apple App Store, you must cancel through Apple's subscription settings, not through the Beatsource website or app. Conversely, if you subscribed directly via beatsource.com, cancelling through Apple or Google will not work. Confirm your original subscription source by checking your first payment receipt, then cancel through that exact platform.
Mistake 3: misunderstanding the access cutoff date
Cancellation does not immediately terminate your service. You retain full Beatsource access until the end of your current billing cycle (typically 30 days from your most recent charge). Many subscribers cancel but believe they lose access immediately, then panic when they cannot download tracks the following day. Note your exact cutoff date from your cancellation confirmation email to avoid this confusion.
Mistake 4: not saving cancellation confirmation details
Beatsource and payment processors send cancellation confirmations via email. Screenshot or print this confirmation immediately and store it in a safe location. If Beatsource incorrectly bills your card after cancellation, this confirmation is your strongest evidence of a valid cancellation request and is essential for chargeback disputes.
Checklist before and after cancelling Beatsource
Use this checklist to ensure your cancellation is complete and you avoid billing errors or data loss.
| Step | Action | Completed? |
|---|---|---|
| 1 | Confirm your subscription source (website, Apple App Store, or Google Play). | ✓ |
| 2 | Download all music files from your offline locker that you wish to retain. | ✓ |
| 3 | Access your subscription management page through the correct platform. | ✓ |
| 4 | Click "Cancel Subscription" and confirm the cancellation. | ✓ |
| 5 | Receive cancellation confirmation email and save it as evidence. | ✓ |
| 6 | Verify no new charge appears on your card after 30 days. | ✓ |
Contact information and escalation for Beatsource cancellation issues
If you encounter billing disputes, refuse refunds, or cannot access your account to cancel, use these official contact channels to escalate your complaint.
Beatsource direct contact
Beatsource LLC maintains its registered principal office for legal and billing inquiries at:
Beatsource LLC
9460 Wilshire Boulevard
Beverly Hills, California 90212
United States
Submit a written dispute or cancellation request via registered mail to this address. Include your account email address, the disputed charge date, the charge amount in USD and SGD, and a copy of your cancellation confirmation email. Send your letter via Singapore Post with tracking to ensure delivery and proof of receipt.
Alternatively, contact Beatsource through their website contact form at beatsource.com and request their direct escalation email address for billing disputes. This method creates an email record that strengthens any future complaint to regulatory authorities.
Escalation to the consumers association of singapore
If Beatsource refuses to refund an erroneous charge or ignores your cancellation request within 14 days, escalate your complaint to CASE, Singapore's statutory consumer protection authority.
Consumers Association of Singapore (CASE)
Website: case.org.sg
Telephone: +65 6100 0315
Email: [email protected]
CASE provides free mediation services to Singapore consumers disputing charges or service failures with overseas companies. File your complaint online through their website portal, providing copies of your cancellation confirmation, invoices showing the disputed charge, and any email correspondence with Beatsource. CASE contacts Beatsource directly and investigates the dispute within 30 days, issuing a binding determination. If Beatsource fails to comply with CASE's decision, you may pursue a small claims case in the District Court (claims up to SGD 20,000) or file a chargeback through your bank.
Why yafee simplifies Beatsource cancellation for you
Yafee specializes in contract cancellation for music streaming, software subscriptions, and digital services across Singapore. The team at Yafee understands the specific cancellation requirements for Beatsource and ensures you avoid the three most common traps: accidental continued billing, lost access to downloaded music, and missed refund opportunities.
Yafee has helped thousands of consumers navigate subscription cancellations by providing clear, legal procedure steps grounded in Singapore consumer law. When you work through Yafee's guides, you gain confidence that your cancellation complies with the Consumer Protection (Fair Trading) Act and that you understand your statutory rights if disputes arise.
Visit Yafee today to access your complete Beatsource cancellation guide, templates for escalation letters to CASE, and chargeback evidence checklists. Yafee's resources are free, transparent, and designed specifically for Singapore residents cancelling international subscriptions.
Important warning
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