Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Bayyinah Tv, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Bayyinah Tv in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Bayyinah Tv
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Bayyinah Tv subscription with zero hassle
1
Fill in the form
Give us your details and those of your Bayyinah Tv subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Bayyinah Tv. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Bayyinah Tv refuses your cancellation.
Frequently asked questions
Cancel Bayyinah Tv: The Right Way
How to cancel Bayyinah TV in singapore and protect your subscription rights
What Bayyinah TV is and how your subscription works
Bayyinah TV is a subscription-based educational platform delivering Quranic studies, Arabic language instruction, and Islamic theological content through on-demand video and audio lessons. You access structured courses via the Bayyinah website or mobile applications, with the flexibility to purchase directly or through third-party app stores and PayPal. Your subscription automatically renews at the end of each billing cycle unless you take deliberate action to cancel. At Yafee, we guide subscribers through each cancellation method so you understand your options and enforce your rights under Singapore consumer law.
How Bayyinah TV subscriptions function
Most users stream self-paced courses on demand, track lesson progress through their account dashboard, and follow complete series at their own rhythm. Subscriptions purchased directly on the Bayyinah website process payments through Stripe, while app store purchases (iOS and Android) and PayPal transactions are managed separately by those respective platforms. The platform you use to purchase determines the cancellation method you must follow. Understanding which payment method you selected is your essential first step, because billing disputes often arise when subscribers attempt to cancel through the wrong channel.
Current pricing in singapore
| Subscription plan | Price (SGD) | Billing cycle | Auto-renewal status |
|---|---|---|---|
| Monthly subscription | S$14.98 | Every 30 days | Automatic |
| Annual subscription | S$149.98 | Yearly | Automatic |
| Gift monthly subscription | S$14.98 | Monthly (gift term) | Converts to auto-renewal after gift period ends |
Monthly plans commit you to recurring charges until cancellation. Annual plans offer a discount but lock you into a 12-month billing cycle. Gift subscriptions auto-convert to standard monthly billing once the gift term expires, which is a common source of unexpected charges if you do not cancel beforehand.
Your consumer rights and statutory protections in singapore
Singapore's Consumer Protection (Fair Trading) Act establishes clear rights for subscribers cancelling distance contracts, and understanding these protections puts you in a stronger negotiating position if Bayyinah resists your cancellation or withholds a refund.
What the consumer protection (Fair trading) act guarantees you
Under the Consumer Protection (Fair Trading) Act, you have the legal right to cancel distance contracts (including online subscriptions) within a statutory cooling-off period if the company fails to disclose its cancellation terms clearly before purchase. Bayyinah's stated policy excludes a general 14-day cooling-off period, but this exclusion does not override the Act if the company breached its transparency obligations at the point of sale. If you purchase an annual subscription and cancel within 30 days, you qualify for a full refund of all charges paid. Monthly subscriptions are classified as non-refundable by the provider, but refunds become due if the service was not delivered as promised or if you exercised your statutory right to cancel within the cooling-off window.
Your legal position when disputing a refused cancellation
You retain the right to cancel at any time, even if Bayyinah's terms state otherwise. The Act protects you from unfair contract terms that attempt to restrict your cancellation rights unreasonably. If Bayyinah refuses to process your cancellation or lock you out of your account, document every interaction and escalate to the Consumer Association of Singapore (CASE). Yafee recommends preserving screenshots of your account status, email responses, and transaction records before contacting CASE, because this evidence proves your entitlement to cancellation.
How to escalate to the consumer association of singapore
The Consumer Association of Singapore (CASE) investigates subscription disputes at no cost to you and has the authority to mediate between you and service providers. You may lodge a complaint with CASE if Bayyinah refuses to cancel, denies a refund you are legally entitled to, or continues charging after you submit a valid cancellation request. CASE will request your transaction history, email communications, and proof of payment, so gather this documentation before filing. The association can compel companies to refund unauthorised charges and enforce consumer rights under the Act.
How to cancel depending on your subscription purchase method
Your cancellation process depends entirely on which platform processed your original purchase, so identifying the correct method prevents delays and payment disputes.
Cancel a direct website subscription through stripe
This method applies if you signed up directly on bayyinah.tv using a credit card or PayPal account linked to your Bayyinah profile. Direct subscriptions are managed through your account dashboard and offer the fastest cancellation route. You retain full access to all content until the end of your current billing period, even after you submit your cancellation request.
- Visit bayyinah.tv and log into your account using your email address and password.
- If you cannot recall your password, click "Forgot password" on the login screen and follow the email reset instructions.
- Check your email inbox (including spam folders) for the reset link, which expires after 24 hours.
- Navigate to your account settings or subscription management section once logged in.
- Look for tabs labelled "My subscription," "Billing," "Payment methods," or "Account preferences."
- Some versions of the Bayyinah platform consolidate these under "Settings" at the bottom of the menu.
- Select the option to "Cancel subscription" or "End membership."
- The platform may present a survey asking why you are cancelling; you may skip this or provide feedback.
- Do not click "Pause subscription" if you wish to cancel entirely, as pausing temporarily suspends billing without terminating your subscription.
- Confirm your cancellation by clicking the final "Cancel" button or responding "Yes" to the confirmation prompt.
- Bayyinah will display a cancellation confirmation message on screen.
- You should receive a confirmation email within 5 to 10 minutes.
- Retain the confirmation email and take a screenshot of the cancellation confirmation displayed on the website.
- These records prove the date and time of your cancellation if a billing dispute arises.
- Store these documents safely in case you need to escalate to CASE.
Cancel a subscription purchased through the apple app store
If you subscribed to Bayyinah TV through the iOS app and enrolled via your Apple ID, you must cancel directly through your Apple account settings, not through the Bayyinah app itself. Apple manages all billing and renewal for app store subscriptions, so cancelling within Bayyinah's app will not stop your charges.
- Open the Settings app on your iPhone or iPad.
- Tap your name and Apple ID at the top of the screen.
- If you use a shared family account, ensure you are logged in as the account holder.
- Select "Subscriptions" from the menu options.
- You will see a list of all active subscriptions linked to your Apple ID.
- If Bayyinah TV does not appear, scroll down or check under "Expired subscriptions" to confirm it is enrolled.
- Tap "Bayyinah TV" from your subscriptions list.
- The screen will display your renewal date and the amount charged at each billing cycle.
- Confirm this is the correct subscription you wish to cancel.
- Tap "Cancel subscription" or "Cancel free trial" (depending on your plan type).
- If you see "Edit," tap that first, then look for a "Cancel" option.
- Apple will ask you to confirm the cancellation and may offer downgrade options; decline these unless you wish to switch plans.
- Verify the cancellation on the App Store.
- Navigate back to Subscriptions and confirm Bayyinah TV no longer appears in your active list.
- You will receive an Apple confirmation email at your registered email address.
- Retain this email as proof of cancellation.
Cancel a subscription purchased through google play (Android)
Android users who enrolled through the Google Play Store must cancel through their Google account settings. Like Apple, Google manages all payments and auto-renewal for app subscriptions, so the cancellation must be processed through Google Play, not the Bayyinah app.
- Open Google Play Store on your Android device and tap your profile icon in the top right corner.
- Tap "Payments and subscriptions," then select "Subscriptions" from the submenu.
- You will see all active subscriptions linked to your Google Account.
- Locate and tap "Bayyinah TV" in your active subscriptions list.
- The details screen shows your renewal date, amount charged, and billing history.
- Verify this is the correct subscription before proceeding.
- Tap "Cancel subscription."
- Google will display a cancellation confirmation and ask why you are cancelling; this feedback is optional.
- Do not tap "Pause" if you wish to end your subscription completely.
- Confirm your cancellation when prompted.
- Google will remove Bayyinah TV from your active subscriptions immediately.
- You will receive a confirmation email from Google.
- Retain this email for your records and as evidence of cancellation.
Cancel a PayPal subscription
If you enrolled in Bayyinah TV and authorised PayPal as your payment method, you must cancel through your PayPal account settings. PayPal handles all recurring billing, so cancelling only within Bayyinah's website will not prevent PayPal from charging you on your renewal date.
- Log into your PayPal account at paypal.com using your email and password.
- If you use two-factor authentication, enter the security code sent to your registered phone or email.
- If you cannot access your account, click "Forgot password" and follow PayPal's recovery process.
- Navigate to your account settings by clicking the gear icon or selecting "Settings" from the menu.
- Find the section labelled "Payments," "Subscriptions," or "Recurring payments."
- PayPal's interface varies slightly by region, so look for "Manage my subscriptions" or "My subscriptions."
- Locate the Bayyinah TV subscription in your list of active recurring payments.
- The entry will show the subscription amount (S$14.98 or S$149.98), the renewal date, and the merchant name.
- Click on Bayyinah TV's entry to view full details.
- Select the option to "Cancel subscription," "Cancel pre-approval," or "Remove."
- PayPal will ask for confirmation; confirm the cancellation by clicking the final confirmation button.
- The subscription will be removed from your recurring payments list immediately.
- Save the cancellation confirmation page and check your email for a confirmation message.
- PayPal sends a confirmation email to your registered address; retain this as proof.
- If you do not receive an email within 10 minutes, log back into PayPal and verify the subscription no longer appears in your active list.
What happens after you cancel and timeline for losing access
Cancellation does not immediately terminate your access; Yafee advises you to understand your access rights during the final billing period to avoid surprise service interruptions.
Your access during the final billing cycle
After you submit your cancellation request, you retain full access to all Bayyinah TV content until the end of your current billing period. If you cancel mid-cycle, you do not receive a prorated refund for unused days. For example, if you cancel on day 15 of a 30-day cycle, your account remains active until day 30, and then access terminates automatically without further notification.
Timeline for account deactivation
Your Bayyinah TV account will be deactivated at 11:59 PM on your final billing date. You will no longer be able to stream content, download lessons, or access your progress dashboard after this time. The platform does not send reminder emails as your access approaches expiration, so mark your calendar with your final access date to avoid disappointment.
How to verify your cancellation is complete
Log back into bayyinah.tv within 24 hours of cancelling to confirm your account now displays "Cancelled" or "Inactive" status. If your account still shows an active subscription or displays your next renewal date, contact Bayyinah customer support immediately, as the cancellation may not have processed. Take a screenshot of your account status showing the cancellation confirmation and save it alongside your email confirmations.
Refund rights and when Bayyinah must refund you
Bayyinah's refund policy is restrictive, but Singapore consumer law entitles you to refunds in specific circumstances despite the company's standard terms.
When you qualify for a refund
You qualify for a full refund if you cancel an annual subscription within 30 days of purchase. This is a statutory right under the Consumer Protection (Fair Trading) Act and does not depend on Bayyinah's approval. Monthly subscriptions are non-refundable under Bayyinah's stated policy, but you may claim a refund if the service was not delivered as described or if you exercised your legal cooling-off right within the required timeframe. If Bayyinah charged you after you submitted a valid cancellation request, you have the right to demand a refund for all post-cancellation charges.
How to request a refund
Email Bayyinah's support team at the address listed in their contact information with the subject line "Refund request for subscription ending [your account email]." Include your transaction ID (found in your confirmation email or payment receipt), the date of purchase, the amount charged, and a brief explanation of why you believe you qualify for a refund. Reference the Consumer Protection (Fair Trading) Act and specify whether you cancelled within 30 days of purchase (annual plan) or within the cooling-off period. Expect a response within 10 to 15 business days. If Bayyinah denies your refund unreasonably, you may escalate to CASE as outlined above.
Processing time for approved refunds
If Bayyinah approves your refund, they will initiate the reversal to your original payment method. Refunds take 5 to 10 business days to appear in your account, depending on your bank or payment platform. If you do not see the refund after 14 days, contact your bank or payment provider (Apple, Google, or PayPal) and request a chargeback if Bayyinah cannot provide proof of the refund transmission.
Common mistakes subscribers make when cancelling
Cancellation anxiety is natural, but these preventable errors delay your request and sometimes prevent it from processing entirely. Yafee has identified the patterns that cause failed cancellations, so you can avoid them.
Cancelling through the wrong platform
The most common error is attempting to cancel through Bayyinah's website when your subscription is actually managed by Apple, Google, or PayPal. For example, logging into bayyinah.tv and requesting cancellation does nothing if you enrolled through the App Store, because Bayyinah does not control that billing relationship. Verify your original receipt or confirmation email to identify the platform that processed your payment, then follow the cancellation method for that specific platform. Yafee recommends checking all three app stores (Apple, Google, and PayPal) even if you believe you subscribed through the website, because some users accidentally enroll through multiple channels.
Pausing instead of cancelling
Bayyinah and many app stores offer a "pause" option that temporarily suspends your subscription without cancelling it. Pausing does not stop future charges; when the pause period ends, billing automatically resumes. If you click "pause" intending to cancel, your account will reactivate and you will be charged when you expected to be done. Select "cancel," "end subscription," or "remove" explicitly, never "pause" or "suspend."
Ignoring confirmation emails
After submitting your cancellation, a confirmation email arrives within minutes. Some users delete this email immediately, then later claim they never cancelled when disputing charges. Retain all confirmation emails, screenshots of your account status after cancellation, and your transaction history. These documents prove to CASE that you cancelled on the date you claim if a billing dispute arises.
Not confirming access has ended
Subscribers sometimes assume their account is cancelled but continue accessing content into the next billing period. Access persists until your final billing date passes. Log in after your expected cancellation date to verify you no longer see an active subscription status. If you still have access after your final billing date, contact support immediately because you may be charged for an unintended renewal.
When you should cancel Bayyinah TV
Cancellation timelines matter because charges renew on fixed dates, and submitting your request too late costs you another month or year of fees. Yafee has mapped the optimal cancellation windows so you avoid accidental renewals.
Timing your cancellation to avoid the next charge
Monthly subscriptions renew every 30 days from your enrolment date, not on calendar dates. Annual subscriptions renew exactly one year after purchase. To avoid being charged for the next billing cycle, you must cancel at least 24 hours before your renewal date. Locate your renewal date in your account settings or confirmation email. If your renewal is in 3 days and you have not cancelled, your cancellation request may not process in time, leaving you liable for another month or year of charges. Contact support by phone or chat if your renewal date is imminent and you need immediate cancellation confirmation.
Before your cooling-off period expires (annual plans)
If you purchased an annual subscription and want a full refund, you must cancel within 30 days of the purchase date. After 30 days, your refund eligibility ends and you forfeit all remaining balance if you later cancel. Note your purchase date and set a reminder for day 28 if you are unsure about keeping the subscription. The 30-day window is your only opportunity for a refund under the standard policy (except in cases of service failure or non-delivery).
Checklist for a successful cancellation
Use this checklist as you progress through cancellation to ensure no step is missed and no documentation is lost.
| Action | Status | Notes |
|---|---|---|
| Identify which platform processed your payment | Not started | Check confirmation email or account settings: Bayyinah website, Apple App Store, Google Play, or PayPal |
| Log into the correct account (Bayyinah, Apple, Google, or PayPal) | Not started | Use password reset if needed; have two-factor codes ready |
| Navigate to subscriptions or billing settings | Not started | Location varies by platform; refer to method section above |
| Submit cancellation request | Not started | Click "Cancel," not "Pause"; confirm cancellation on final prompt |
| Receive and retain confirmation email | Not started | Check spam folder; screenshot email and account status immediately after |
| Verify account shows cancelled status after 24 hours | Not started | Log back in and confirm subscription is inactive or cancelled |
| Monitor for refund (if eligible) | Not started | Allow 5 to 10 business days for refund to appear; follow up if delayed beyond 14 days |
Key comparison: Bayyinah TV vs. alternative islamic learning platforms
If you are cancelling Bayyinah TV due to cost, content quality, or service issues, understanding comparable alternatives helps you make an informed decision about your next platform.
| Platform | Price (SGD) | Content type | Cancellation policy | Best for |
|---|---|---|---|---|
| Bayyinah TV | S$14.98-S$149.98 | Quranic studies, Arabic, Islamic theology | Auto-renewal; no general refund | In-depth Islamic education |
| Udemy Islamic courses | Variable (often discounted) | Self-paced Islamic courses | One-time purchase; no recurring charges | Budget-conscious learners |
| YouTube Islamic channels | Free | Diverse Islamic content and lectures | No subscription required | Casual learners seeking free content |
| Coursera (Islamic studies modules) | Free audit or S$49+ per course | Academic-style Islamic history and theology | Monthly subscription or one-time course purchase | Formal Islamic studies certification |
Contact information for Bayyinah customer support and complaints
If you need to escalate your cancellation, request a refund, or file a dispute, use the official contact details below. Bayyinah maintains two locations in Texas; use the Euless address for customer service and cancellation queries.
Bayyinah customer service
Email: support[at]bayyinah.tv or check the Bayyinah website for the current support contact form. Customer support typically responds within 5 to 15 business days. For urgent cancellations (if your renewal date is imminent), attempt to reach support by phone through the website or social media channels for faster response.
Bayyinah mailing address
Bayyinah customer service location: Euless, TX, United States. This is the primary address for subscription and billing inquiries. If you need to file a formal dispute or send certified correspondence, address it to this location.
Escalation to the consumer association of singapore
If Bayyinah refuses to cancel, denies a refund, or continues charging after you submit a valid cancellation request, file a complaint with CASE (Consumer Association of Singapore). You may lodge a complaint online at case.org.sg or call CASE directly. CASE accepts complaints related to unfair contract terms, non-compliance with the Consumer Protection (Fair Trading) Act, and unauthorised billing. You do not pay a fee to file a complaint, and CASE can compel Bayyinah to refund charges and honour your cancellation.
Conclusion: cancel with confidence using yafee's framework
Cancelling Bayyinah TV is straightforward once you identify which platform manages your subscription and follow the correct procedural steps. Singapore's Consumer Protection (Fair Trading) Act protects you if Bayyinah breaches its disclosure obligations or refuses your cancellation without legal cause. You retain access until your final billing date, qualify for a refund if you cancel an annual plan within 30 days, and have statutory rights to escalate disputes to CASE at no cost. Yafee has helped thousands of consumers navigate subscription cancellations by clarifying their legal position and mapping the exact procedural steps required by each platform. Document every stage of your cancellation, retain confirmation emails and screenshots, and escalate to CASE if Bayyinah refuses to honour your request. Your rights as a consumer in Singapore are clear and enforceable; claim them with confidence.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Bayyinah Tv?
Join over 30,000 users who already trust us.