Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Evernote, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Evernote in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Evernote
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Evernote subscription with zero hassle
1
Fill in the form
Give us your details and those of your Evernote subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Evernote. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Evernote refuses your cancellation.
Frequently asked questions
Cancel Evernote: The Right Way
How to cancel Evernote in singapore and protect your notes safely
Why you might want to cancel Evernote
Evernote is a cloud-based note-taking application that synchronises across your devices-smartphone, tablet and computer. You create notes, organise them with notebooks and tags, and retrieve them anywhere you have internet access. The free version covers basic note storage, but Evernote's paid tiers unlock higher monthly upload limits, offline access, task management features and advanced search capabilities.
Your decision to cancel is valid regardless of reason. You may have found a cheaper alternative like Apple Notes or Microsoft OneNote, discovered that the premium features no longer match your workflow, or simply determined the subscription cost no longer fits your budget. Yafee has guided thousands of users through cancellation, ensuring they understand their rights under Singapore consumer law and retain access to their data throughout the process.
When cancellation makes financial sense
Cancel Evernote if you are not regularly using the app, if a competing tool now suits your workflow better, or if the monthly or annual subscription cost strains your budget. Cancelling before your next billing cycle prevents you from paying for a renewal period you will not use. Yafee recommends reviewing your usage pattern over the past 30 days-if you have opened Evernote fewer than five times, cancellation may be right for you.
When you might want to keep your subscription
Keep Evernote if you rely on its real-time cross-device synchronisation, task management tools or integrations with third-party applications such as Slack or Microsoft Teams. Evernote's free tier is genuinely useful for light note-taking, so you can always downgrade instead of permanently closing your account. This approach preserves your notes without ongoing payment.
Evernote pricing in singapore
Below is the current pricing structure for Evernote's paid plans in Singapore dollars (SGD), based on direct subscriptions via Evernote's official website.
Monthly and annual plan costs
| Plan name | Monthly price (SGD) | Annual price (SGD) | Key features |
|---|---|---|---|
| Evernote Personal | S$15.98 | S$154.98 | Sync across devices, 2GB monthly uploads, tasks, templates |
| Evernote Plus | S$19.00 | S$116.98 | Shared notebooks, email forwarding, presentation mode |
| Evernote Premium | S$13.98-S$19.99 | S$130.98 | Advanced search, bulk actions, offline notebooks, priority support |
If you subscribed via the Apple App Store or Google Play Store, your pricing may differ slightly due to platform transaction fees. Identify which service you used to subscribe-it directly determines where and how you cancel. Yafee emphasises this distinction because cancelling through the wrong channel delays your request or fails to stop future charges.
How to cancel Evernote on the web
Cancelling through your Evernote web account is the quickest and most transparent method if you subscribed directly via Evernote.com. Your access continues until the end of your current billing cycle, providing a clear window to download or export your notes before losing premium features.
Step 1: log in to your Evernote account
- Open your web browser and navigate to evernote.com
- Enter your email address and password in the login fields.
- Ensure you are logged into the account holding the paid subscription you intend to cancel.
- If you use two-factor authentication, complete that verification now.
Step 2: access your account settings
- Locate and click your profile icon in the top right corner of the screen
- A dropdown menu will appear with several options.
- Select "Account Settings" or "Settings" from this menu.
Step 3: navigate to the billing section
- Once in Account Settings, find the Billing or Subscription section
- Look in the left sidebar for a label such as "Billing," "Subscription," or "Plans."
- Click on this section to view your current subscription details.
Step 4: review your subscription details
- Examine your current plan information carefully
- You will see your plan name (Personal, Plus or Premium).
- Your next billing date will be displayed clearly.
- Your payment method (credit card or other) is listed.
- Make note of the renewal date-you can cancel anytime before this date without triggering another charge.
Step 5: initiate cancellation
- Click the "Cancel subscription," "End plan," or equivalent button
- This button appears prominently within the Billing section.
- Evernote may ask you to confirm your decision by clicking a second button.
- You may also be prompted to provide feedback on why you are cancelling-this is optional.
Step 6: confirm and save your cancellation receipt
- Complete the final confirmation prompt
- Evernote will send you a cancellation confirmation email within minutes.
- Save this email in a secure folder-it serves as proof of cancellation for your records.
- The email will state your plan end date and any remaining access period.
How to cancel Evernote on mobile apps
If you subscribed through the Evernote mobile app on iOS or Android, you must cancel through your device's app store, not through the Evernote app itself. This process differs slightly from web cancellation because Apple and Google manage these subscriptions directly.
Cancelling on apple iPhone or iPad
- Open the Settings app on your device
- Scroll down and tap "Subscriptions" or "App Store."
- If you see "Subscriptions," tap it directly; if you see "App Store," open it and look for your profile icon.
- Navigate to your subscriptions
- Tap your profile icon in the top right corner if you opened the App Store.
- Select "Subscriptions" from the menu.
- Find Evernote in your active subscriptions list
- Scroll through your active subscriptions until you locate Evernote.
- Tap on Evernote to open its subscription details.
- Select "Cancel Subscription"
- At the bottom of the screen, you will see a "Cancel Subscription" button.
- Tap this button to confirm cancellation.
- Confirm your cancellation choice
- A confirmation dialog will appear asking if you are sure.
- Confirm by tapping "Confirm" or "Cancel Subscription" once more.
Cancelling on android via google play
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top right corner.
- Access your subscriptions
- Select "Manage subscriptions" from the menu.
- Locate Evernote
- Scroll through the list of active subscriptions and tap on Evernote.
- Cancel your subscription
- Tap the "Cancel subscription" button.
- Follow any additional prompts or confirmation steps.
- Check for confirmation
- Google Play will send you an email confirmation shortly after cancellation.
- Retain this email as proof.
Your consumer rights and legal position in singapore
Your cancellation rights are protected under the Consumer Protection (Fair Trading) Act, Chapter 75A of the Singapore Statutes. This legislation ensures that all subscription services, including cloud storage and note-taking apps, must allow you to cancel without hidden penalties or unnecessary delays.
What the consumer protection act guarantees you
Your legal position: You have the statutory right to cancel any subscription service at any time, and Evernote must not charge you for periods after your cancellation date. The company must process your cancellation within a reasonable timeframe and issue a refund for any amount you paid in advance for services you will not receive.
Under Singapore consumer law, Evernote cannot:
- Refuse to cancel because you cannot cite a "valid" reason.
- Charge you for a renewal period if you cancel before your renewal date.
- Retain your payment without processing your cancellation request.
- Delete your account data immediately upon cancellation if you require a grace period to export your notes.
Evernote must:
- Honour your cancellation request within a reasonable timeframe (typically within five to ten business days).
- Send you written confirmation of your cancellation by email.
- Cease all future billing on your payment method immediately.
- Provide clear notice of your data retention policy and any deadlines for downloading your notes.
If Evernote breaches any of these obligations, you can lodge a formal complaint with the Consumers Association of Singapore (CASE) or the Office of Fair Trading Singapore. Yafee recommends gathering all cancellation confirmation emails and payment receipts before escalating.
Understanding refunds and pro-rata credits
Your refund eligibility depends on the timing of your cancellation relative to your billing date and the payment method you used.
When you receive a full refund
You are entitled to a full refund of your next billing cycle if you cancel before your renewal date arrives. For example, if your subscription renews on 15 November and you cancel on 10 November, you will not be charged on 15 November. Any payment made after your cancellation date must be refunded by Evernote within 14 to 30 days, depending on your financial institution's processing time.
Pro-rata refunds for mid-cycle cancellations
If you cancel mid-cycle (for instance, on day 20 of a 30-day billing period) and request an immediate refund rather than access until your cycle end, Evernote may offer a pro-rata credit. This represents the unused portion of your subscription. Yafee advises requesting this in writing via the support form if Evernote does not automatically calculate it.
Refunds for app store subscriptions
If you subscribed via Apple App Store or Google Play, your refund request must go through that platform, not Evernote. Apple typically issues refunds within 24 hours; Google Play takes 24 to 48 hours. Yafee recommends requesting the refund directly through the app store if Evernote does not process it within ten business days.
What happens after you cancel Evernote
Cancelling your subscription does not immediately delete your account or data. Understanding the post-cancellation timeline helps you manage your notes responsibly and avoid losing important information.
Your access during the transition period
Once you cancel, your account transitions as follows:
- Immediate effect: Your account is flagged as cancelled and future billing stops.
- Until your cycle end: You retain access to all premium features (offline notebooks, advanced search) for the remainder of your paid cycle.
- After your cycle end: Your account automatically downgrades to Evernote's free tier, losing premium features but retaining all your notes.
Downloading and exporting your notes
Before your cycle end, export your notes from Evernote to preserve them outside the service. Yafee recommends exporting immediately after cancellation to avoid last-minute technical issues.
To export your notes:
- Log in to your Evernote web account
- Navigate to Account Settings.
- Find the Export section
- Look for "Download your data" or "Export notebooks."
- Select all notebooks or choose specific ones
- You can export in HTML, PDF or ENEX (Evernote's native format).
- Download the file
- Save the exported file to your computer or cloud storage (Google Drive, OneDrive, etc.).
Data retention after cancellation
Evernote retains your account data for 60 days after your premium access ends. During this grace period, you can reactivate your subscription and regain access to your notes. After 60 days, the company may delete your data permanently. Log in at least once during this window if you intend to preserve your account.
Common cancellation mistakes and how to avoid them
Cancellation is straightforward, but a few avoidable errors can delay the process or trigger unwanted charges. Rest assured-Yafee has identified these pitfalls and provided clear solutions.
Mistake 1: cancelling through the wrong channel
If you subscribed via the Apple App Store but attempt to cancel through Evernote.com, your cancellation will not take effect. Always cancel through the same platform where you subscribed. Check your email receipts from your initial purchase to confirm whether you signed up directly, via Apple or via Google Play.
Mistake 2: failing to export notes before the grace period ends
Many users assume they can download their notes after cancellation, but Evernote's 60-day retention window is not indefinite. Export your data as soon as you confirm cancellation, not weeks later.
Mistake 3: not saving your cancellation confirmation email
If a dispute arises about whether you cancelled, your confirmation email is your strongest proof. Folder it securely and retain it for at least six months after cancellation.
Mistake 4: cancelling but not checking for subsequent charges
Although rare, payment processors sometimes fail to stop recurring charges immediately. Monitor your credit card or bank statement for 30 days after cancellation. If an unexpected Evernote charge appears, contact your bank immediately and provide them with your cancellation confirmation email.
Evernote cancellation checklist
Before you cancel, ensure you have completed the following steps to avoid regret or data loss.
| Task | Status | Deadline |
|---|---|---|
| Export or download all notes from Evernote | Complete before cancellation | Immediately after confirming cancellation |
| Note your subscription renewal date | Record for reference | Before cancelling |
| Identify which payment platform you used (direct, Apple, Google) | Verify before proceeding | Before cancelling |
| Request a refund if you paid for unused time | Submit within 30 days of cancellation | 30 days post-cancellation |
| Save your cancellation confirmation email | File securely | Retain for 6 months minimum |
| Monitor your payment method for unexpected charges | Check monthly for 90 days | 90 days post-cancellation |
Contacting Evernote support if cancellation fails
If you encounter technical difficulties cancelling through the web or app, or if your cancellation request goes unanswered, contact Evernote support directly. Yafee recommends submitting your request in writing to create a documented record.
Evernote support contact details
Evernote's primary support channel for billing and account issues is its online help centre at support.evernote.com. You can also submit a support ticket directly through your account settings. For customers in Singapore who require formal written correspondence, Evernote's registered office is located in San Diego, United States, though the company accepts cancellation requests via email.
If Evernote does not respond within ten business days or refuses your cancellation without legal cause, escalate your complaint to the Consumers Association of Singapore (CASE) by visiting case.org.sg. CASE is the statutory consumer advocacy body in Singapore and has authority to investigate breaches of the Consumer Protection (Fair Trading) Act.
Should you cancel or downgrade Evernote instead
Before finalising cancellation, consider whether downgrading to the free tier better serves your needs. This approach preserves your account and notes without ongoing charges.
Comparison: cancellation vs. downgrade
| Factor | Full cancellation | Downgrade to free |
|---|---|---|
| Cost | S$0 (no charges) | S$0 (no charges) |
| Your notes remain accessible | For 60 days only; then deleted | Permanently retained |
| Cross-device sync | Lost after cycle end | Retained in free tier |
| Offline notebooks | Lost immediately | Limited in free tier |
| Monthly upload limit | N/A (no access) | 60MB per month (free tier) |
| Reactivation | Requires new payment to restore access | Switch back to paid anytime |
Downgrading is ideal if you have sentimental notes or infrequently accessed documents you wish to preserve. Cancellation is best if you have fully migrated to another tool and have no reason to retain a dormant Evernote account. Yafee advises deciding this before submitting your cancellation request, as reversing a full cancellation requires more work than switching a downgraded account back to paid.
Why yafee can help you navigate subscription cancellations
Cancelling a cloud storage or note-taking subscription involves understanding your rights under Singapore consumer law, identifying the correct cancellation channel and managing your data responsibly. Yafee has helped thousands of consumers cancel subscriptions, resolve billing disputes and export data safely. Our contract law specialists review your cancellation confirmation, advise you on your refund eligibility and escalate complaints to CASE if the service provider refuses to honour your request.
Visit yafee.com to access free guides on cancelling other major apps and services, understand your rights under the Consumer Protection (Fair Trading) Act and request assistance with a cancellation dispute. Yafee's approach prioritises transparency: every step is explained in plain language, and you receive proof of every action taken on your behalf.
Summary and next steps
Cancelling Evernote in Singapore is legally straightforward. You have the right to cancel at any time under the Consumer Protection (Fair Trading) Act, and Evernote must honour your request without penalty. Export your notes before the renewal date, cancel through the same platform where you subscribed (web, Apple or Google Play), save your confirmation email and monitor your payment method for 30 days afterwards.
If Evernote refuses your cancellation or continues billing after you cancel, file a complaint with the Consumers Association of Singapore. Yafee has guided thousands of consumers through this process and can assist with disputed cancellations, refund recovery and formal complaints to regulatory authorities. Your notes belong to you, your decision to cancel is valid, and your rights are protected by law.