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Cancel Flosports: The Right Way
How to cancel Flosports and stop auto-renewal charges in the philippines
Why you might need to cancel Flosports right now
Flosports is a niche sports streaming platform that delivers live events and exclusive content in wrestling, track and field, combat sports, gymnastics, and rugby. You subscribed to watch a specific tournament or athlete, but Flosports auto-renews your subscription unless you cancel before your next billing date. The service charges your payment method automatically, and many users discover unexpected charges weeks after they stopped watching. At Yafee, we help you regain control of your subscriptions and avoid unwanted renewal fees.
What you are paying for on Flosports
Your Flosports subscription grants you access to live events, on-demand replays, and original programming across more than 20 sports. In the Philippines, two main pricing tiers exist: a monthly plan at PHP 1,550.00 and a yearly plan at PHP 7,290.00. Flosports also operates sport-specific brands like FloTrack and FloCombat, each with separate recurring charges. The critical problem is that Flosports will charge your payment method automatically on your next billing date unless you take action to cancel.
The cost of forgetting to cancel
If you signed up for a single event or tournament and did not cancel, your subscription will renew automatically. Many users forget they are subscribed and face surprise charges on their credit card or mobile bill months later. Once Flosports charges you after cancellation, recovering that money requires proof of your cancellation attempt and escalation to the Philippine Department of Trade and Industry (DTI). Yafee makes this process transparent so you understand your rights before you act.
Your legal rights under philippine consumer law
The Consumer Act of the Philippines (Republic Act No. 7394) protects you when dealing with subscription services, and Flosports must comply with these requirements regardless of their United States headquarters.
What the consumer act of the philippines requires
The Consumer Act mandates that Flosports must provide you with clear, written disclosure of your subscription terms before you pay. This includes the exact amount, billing frequency, and cancellation method. The law also requires that cancellation be as easy as signing up, and companies cannot deliberately hide the cancel button or make the process unnecessarily difficult. Furthermore, if Flosports charges you after you have canceled, the burden of proof falls on them to demonstrate that they notified you properly and that you consented to the charge. You do not need to prove you canceled; they must prove you owed the money.
Your right to cancel anytime without penalty
You have the absolute right to cancel your Flosports subscription at any time, regardless of how recently you signed up or how often you have used the service. There is no minimum commitment period, no cancellation fee, and no requirement to wait until your next billing cycle. If you cancel mid-cycle, you may request a pro-rata refund for unused days, though many streaming services do not offer this. Yafee recommends documenting your cancellation request with a screenshot or email confirmation so you have proof if a dispute arises later.
Your legal position
You own the right to cancel. Flosports cannot legally charge you after you have submitted a valid cancellation request. If they do charge you after cancellation, you can dispute the transaction with your bank or payment provider as an unauthorized charge. Additionally, you can file a formal complaint with the National Bureau of Consumer Protection (NBCP) under the DTI at dti.gov.ph, which has the authority to investigate and compel Flosports to refund unwanted charges.
Where you subscribed determines your cancellation method
The way you cancel Flosports depends entirely on where you originally signed up, not where you currently access the service.
Flosports web subscription cancellation
If you signed up directly at the Flosports website using your email and payment card, you must cancel through your online account. Log in to Flosports.com, navigate to your account settings, and locate the subscription or billing section. Select the option to manage or cancel your subscription, confirm the cancellation, and request a confirmation email. Screenshot this confirmation immediately as proof of your cancellation request. Yafee advises keeping this documentation for at least 60 days in case Flosports charges you again by mistake.
App store subscription cancellation (iOS)
If you signed up through Apple's App Store on your iPhone or iPad, you must cancel through your Apple ID account, not through the Flosports app itself. Open the Settings app on your iOS device, tap your name at the top, select Subscriptions, find Flosports, and tap Cancel Subscription. Confirm the cancellation and take a screenshot showing the status as "Canceled" or "Expires on [date]". Apple will send you a confirmation email to your registered email address. Note that the Flosports app does not have a cancel button because Apple handles all billing through their system.
Google play store subscription cancellation (Android)
If you signed up through Google Play Store on your Android device, cancel through your Google Play account, not within the Flosports app. Open the Google Play Store app, tap your profile icon, select Payments and Subscriptions, then Subscriptions. Find Flosports and tap Cancel Subscription. Confirm the cancellation and screenshot the confirmation. Google will send you a cancellation confirmation email within 24 hours. Consequently, your access to Flosports will continue until the end of your current billing cycle, but you will not be charged again.
Step-by-step cancellation process for each platform
Follow these precise steps to cancel Flosports on your chosen platform and avoid renewal charges.
Canceling your Flosports web account
- Log in to Flosports.com using your email address and password
- If you have forgotten your password, click "Forgot Password" and reset it via your email
- Click your profile icon or account menu in the top right corner
- This is usually located next to the search bar or in the navigation menu
- Select Settings, Account, or Subscription Management
- The exact label depends on the current Flosports website design
- Locate the section labeled Subscriptions, Billing, or Manage Plan
- This section displays your current plan and next billing date
- Click Cancel Subscription or Cancel Plan and confirm your decision
- Flosports may offer a discount to retain you; you can ignore this offer
- Take a screenshot of the confirmation message showing your cancellation is complete
- Save this screenshot to your computer and email it to yourself for backup
- Check your email for a cancellation confirmation from Flosports within 24 hours
- If you do not receive this email, contact Flosports support immediately with proof of your cancellation request
Canceling your iOS app store subscription
- Open the Settings app on your iPhone or iPad
- Settings is the grey gear icon on your home screen
- Tap your Apple ID name or profile picture at the top of the Settings menu
- If you are not signed in to an Apple ID, do so now
- Select Subscriptions from the menu
- This menu option appears under your iCloud, Media and Purchases section
- Scroll through the list and tap Flosports when you find it
- If Flosports does not appear, you are not subscribed through the App Store
- Tap Cancel Subscription at the bottom of the Flosports subscription page
- Do not tap the Edit Plan button; that allows you to change your tier, not cancel
- Select a cancellation reason from the popup menu and confirm your cancellation
- Your reason does not affect your cancellation; it is optional feedback for Apple
- Wait for the page to update and show Expires on [date] instead of Cancel Subscription
- This confirms your subscription will not renew after that date
- Take a screenshot and check your Apple ID email for confirmation
- Apple sends a confirmation email within 24 hours; if you do not receive it, repeat these steps
Canceling your android google play subscription
- Open the Google Play Store app on your Android device
- Google Play Store is the icon with a white triangle on a coloured background
- Tap your profile icon in the top right corner of the screen
- This opens a dropdown menu with account options
- Select Payments and Subscriptions from the menu
- This takes you to a summary of all your active subscriptions
- Tap Subscriptions to view your list of active services
- Do not tap Payments; that section is for payment methods only
- Find and tap Flosports from the list of subscriptions
- If Flosports does not appear, you are not subscribed through Google Play
- Tap Cancel Subscription and confirm your decision on the popup
- Google Play will ask if you want to continue; select Cancel Subscription again to confirm
- Wait for the status to change from Cancel Subscription to a message showing your expiration date
- This confirms your subscription will not renew
- Take a screenshot and watch for a cancellation confirmation email from Google within 24 hours
- Check your Gmail spam folder if the email does not arrive in your inbox
What happens after you cancel Flosports
Canceling Flosports does not immediately cut off your access; you retain viewing rights until the end of your current billing cycle.
Your access period after cancellation
When you cancel Flosports, the service stops the automatic renewal but does not refund your current billing cycle. You can continue watching all Flosports content until your next scheduled billing date. For example, if you paid on the 15th of the month and cancel on the 20th, you retain full access until the 15th of the next month. After that date, Flosports will block access to your account unless you resubscribe. This is standard practice for streaming services and complies with the Consumer Act of the Philippines.
Refund eligibility and how to request one
Most streaming services, including Flosports, do not offer pro-rata refunds for unused days within a billing cycle. However, if you signed up, were charged immediately, and canceled within 24 hours without using the service, you have a stronger case for a refund under consumer protection principles. To request a refund, contact Flosports support directly through their website contact form or email, explain your situation, and attach proof of your cancellation. If Flosports refuses, escalate to the National Bureau of Consumer Protection (NBCP) at dti.gov.ph with your cancellation proof and bank statement showing the unwanted charge.
Re-subscribing to Flosports later
You can resubscribe to Flosports at any time using the same method you originally used. Your account information and viewing history remain available if you log back in with the same email address. Yafee recommends setting a phone reminder before your next billing date if you plan to resubscribe, so you remember to cancel again unless you want to continue the service.
Common mistakes that delay cancellation
Canceling your subscription should be straightforward, but these common errors trap users and lead to unwanted charges.
Mistake 1: looking for a cancel button in the Flosports app
The Flosports app does not contain a cancel button, regardless of where you subscribed. If you signed up through the app, you must cancel through your payment platform (App Store, Google Play, or the Flosports website), not the app itself. Many users waste time searching the app settings and miss their cancellation deadline because they cannot find the button that does not exist there. Log out of the Flosports app and go directly to your payment provider to cancel.
Mistake 2: confusing the web cancellation with app cancellation
If you subscribed through the App Store or Google Play, canceling through the Flosports website will not work. Conversely, if you subscribed on the Flosports website, canceling through your app provider will not work. Your cancellation method must match your subscription origin. Check your original receipt or email confirmation to confirm where you signed up, then cancel through that same platform.
Mistake 3: forgetting to screenshot your cancellation confirmation
Without proof of your cancellation request, Flosports can claim they never received it if they charge you again. Always take a screenshot or save an email confirmation showing your cancellation is complete. This evidence is essential if you need to dispute a charge with your bank or file a complaint with the DTI.
Mistake 4: canceling too late in your billing cycle
Flosports processes cancellations immediately upon receipt, but your next renewal charge is already scheduled in their system. If you cancel one day before your billing date, Flosports may still charge you because the transaction is already queued. Cancel as early as possible after you decide you no longer want the service. Check your account page for the exact date your next billing cycle begins, then set a reminder to cancel at least 3 days before that date.
Pricing tiers and subscription options
Understand your Flosports pricing so you can make an informed decision about whether the service is worth keeping.
| Plan type | Price (PHP) | Billing cycle | Content access | Cancellation option |
|---|---|---|---|---|
| Monthly plan | PHP 1,550.00 | Every 30 days | All sports and events | Anytime before next billing date |
| Yearly plan | PHP 7,290.00 | Every 365 days | All sports and events | Anytime before next billing date |
| FloTrack add-on | Variable | Separate from main plan | Track and field only | Cancel separately on same platform |
| FloCombat add-on | Variable | Separate from main plan | Combat sports only | Cancel separately on same platform |
If Flosports refuses to cancel or charges you after cancellation
You have legal remedies if Flosports ignores your cancellation request or charges your account after you have canceled.
Documenting your cancellation attempt
Before escalating your complaint, gather all evidence of your cancellation attempt. This includes screenshots of the cancellation confirmation page, emails from Flosports or your payment provider, bank statements showing the unwanted charge, and any communication between you and Flosports support. Save this documentation in a single folder on your computer or phone. Yafee recommends taking screenshots within minutes of canceling, while the confirmation is still visible.
Disputing the charge with your bank or payment provider
If Flosports charges you after you have canceled, immediately contact your bank, credit card company, or mobile carrier and report the transaction as unauthorized. Provide them with your cancellation proof and explain that you canceled before the charge was processed. Your bank can dispute the charge on your behalf and may reverse it within 30 days. In the Philippines, most banks and payment providers take unauthorized subscription charges seriously and will investigate your dispute.
Filing a complaint with the department of trade and industry
If Flosports refuses to refund you or your bank cannot reverse the charge, escalate your complaint to the National Bureau of Consumer Protection (NBCP) under the DTI. You can file a complaint online at dti.gov.ph or visit your nearest DTI office in person. Provide your cancellation proof, the unwanted charge documentation, and any communication with Flosports. The NBCP has authority to investigate Flosports and compel them to refund you if they violated the Consumer Act of the Philippines. Your case is strong if you have written proof of your cancellation request.
Comparison table: streaming services with similar issues
Understanding how Flosports compares to other platforms helps you identify which services carry the highest auto-renewal risk.
| Service | Typical price (PHP) | Auto-renewal | Cancellation difficulty | Refund policy |
|---|---|---|---|---|
| Flosports | PHP 1,550-7,290 | Yes, automatic | High (platform-dependent) | No pro-rata refunds |
| Netflix | PHP 149-549 | Yes, automatic | Low (one-click cancellation) | No pro-rata refunds |
| Spotify | PHP 129-499 | Yes, automatic | Low (one-click cancellation) | No pro-rata refunds |
| Disney Plus | PHP 149-499 | Yes, automatic | Low (one-click cancellation) | No pro-rata refunds |
Preventing future unwanted charges and staying in control
Once you cancel Flosports, take steps to prevent similar charges from other services.
Setting cancellation reminders
Use your phone or calendar app to set a reminder 7 days before each renewal date for any subscription service you use. This gives you time to decide whether to keep the service or cancel before the charge processes. Many users do not realize they are subscribed to multiple services until they review their monthly bill and find unexpected charges.
Reviewing your monthly statements
Examine your bank and credit card statements every month and identify unfamiliar charges. If you see Flosports or any other service you did not authorize, report it immediately to your bank. The sooner you report an unwanted charge, the faster your bank can dispute it and protect you from additional unauthorized transactions.
Enabling payment notifications
Ask your bank or payment provider to send you notifications whenever a recurring charge is processed. This alerts you immediately if Flosports charges you after cancellation, allowing you to dispute it quickly before the transaction settles. Most Philippine banks offer this feature through their mobile app or online banking portal.
Your cancellation checklist before you submit a request
Use this checklist to ensure you cancel Flosports correctly the first time and avoid common mistakes.
- Confirm where you originally subscribed (Flosports website, App Store, or Google Play)
- Log in to your account on that platform and verify your current subscription status
- Check your next billing date so you know your cancellation deadline
- Open your cancellation request on the correct platform (not the Flosports app)
- Follow all on-screen steps and confirm your cancellation decision when prompted
- Take a screenshot of the cancellation confirmation message immediately
- Save the screenshot to your computer and email it to yourself as backup
- Set a phone reminder to verify that Flosports did not charge you after your cancellation deadline
- Check your email for a cancellation confirmation from Flosports within 24 hours
- If you do not receive confirmation, contact Flosports support with your cancellation screenshot
Contact information for cancellation disputes and escalation
If Flosports refuses to process your cancellation or charges you after you have canceled, use these official contacts to escalate your complaint.
Flosports legal and cancellation address
Send formal cancellation notices and dispute documentation to:
Flosports Legal Department
301 Congress Avenue, Suite 1500
Austin, TX 78701
United States
Include your account email, subscription details, cancellation proof, and a description of your issue. Send this letter via registered mail so you have proof of delivery. Flosports is required to respond within 30 days under consumer protection laws. Keep a copy of this letter for your records and your DTI complaint file if needed.
National bureau of consumer protection escalation
If Flosports does not respond to your cancellation request or refund demand within 30 days, file a complaint with the National Bureau of Consumer Protection (NBCP):
National Bureau of Consumer Protection
Department of Trade and Industry
Telephone: +63 2 7731 0000
Website: dti.gov.ph
Online complaint form available on the DTI website
The NBCP investigates subscription service complaints and has the authority to compel Flosports to refund unwanted charges and correct billing violations. Your cancellation proof and unwanted charge documentation strengthen your case significantly. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by using these exact escalation procedures and documenting every step of their cancellation request.
You have absolute control over your Flosports subscription under Philippine law. Take action today to cancel your renewal before your next billing date, and keep your proof to protect yourself against unwanted charges. Yafee is here to guide you through the entire process, from cancellation to dispute resolution if needed.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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