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Cancel FloSports: The Right Way
How to cancel FloSports in UAE: your rights, methods, and step-by-step guide
What is FloSports and why cancellation matters
FloSports is a subscription streaming platform that delivers live and on-demand coverage across niche sports-grappling, BJJ, combat sports, and motorsports. You pay a recurring monthly or annual fee to access exclusive events, original programming, and archive content. The service operates across web, iOS, Android, and connected devices like Roku, which means your cancellation method depends on where you originally subscribed.
If you're no longer using the service, the monthly cost no longer fits your budget, or you've finished exploring what FloSports offers, cancelling is straightforward once you know the right steps. The challenge most subscribers face is that cancellation procedures differ by platform-what works on the website won't work for App Store purchases, for example. Yafee has helped thousands of UAE consumers navigate subscription cancellations, and this guide walks you through every option so you cancel with confidence and avoid unexpected charges.
Your pricing at a glance
Understanding what you're paying helps you decide whether to keep or cancel. Here are FloSports' standard rates in UAE:
| Plan | Price (AED) | Billing cycle | When to cancel |
|---|---|---|---|
| Monthly subscription | 114.99 | Renews every 30 days | Before the next renewal date |
| Annual subscription | 549.99 | Renews every 12 months | Before the annual renewal date |
| Free trial (if available) | Free | Limited period (terms vary) | Before trial ends to avoid charges |
When cancellation makes practical sense
You should cancel FloSports if you've stopped watching content regularly, if the monthly cost no longer reflects your viewing habits, or if you want to test the service commitment-free before renewing. You have every right to cancel without penalty as long as you do so before your next renewal date. There is no early-termination fee under UAE consumer law, provided you follow the cancellation procedure correctly.
Your consumer rights under UAE law
UAE Federal Law No. 24 of 2006 (Consumer Protection Law) protects your right to cancel distance contracts-which include online streaming subscriptions-without unreasonable penalty. Here's what you need to know.
Your legal position on cancellation
Under UAE Consumer Protection Law, you have the right to terminate a distance contract within a cooling-off period in certain circumstances, and you are entitled to transparent information about cancellation terms before you subscribe. If FloSports fails to deliver the service as advertised, or if technical faults prevent you from accessing purchased content, you may be entitled to a refund or service credit. Additionally, if FloSports breaches its terms or fails to honour your cancellation request, you can escalate your complaint to the UAE Consumer Protection Authority (also known as the Consumer Protection Section of the Ministry of Economy).
Yafee recommends documenting any service failures, billing errors, or cancellation denials with screenshots and correspondence. Keep a copy of your cancellation confirmation email and any refund confirmations. This evidence will be essential if you need to file a formal complaint.
What FloSports must tell you about cancellation
Under UAE law, FloSports must clearly display the cancellation procedure, cancellation address, and any deadlines before you complete your purchase. If this information was not provided at the time of subscription, or if it was unclear, you have stronger grounds to dispute a charge or demand cancellation retroactively. If you believe FloSports has not complied with transparent disclosure requirements, contact the UAE Consumer Protection Authority with evidence of the subscription page you saw when you signed up.
How to cancel FloSports: methods by platform
FloSports allows cancellation through three primary routes: direct website cancellation, app store account management, or email contact. The correct method depends on where you purchased your subscription.
Cancel via the FloSports website (fastest method)
If you subscribed directly on flosports.tv, cancelling through your account dashboard is the quickest and most reliable option. You receive instant confirmation and retain access through your final billing date.
- Visit the FloSports website (flosports.tv) on any web browser.
- Use the same email address and password you registered with.
- If you have forgotten your password, select "Forgot Password" and follow the reset link sent to your email.
- Log in to your account using your email and password.
- Confirm you are logged into the account holding the active FloSports subscription.
- If you manage multiple accounts, select the correct one.
- Navigate to your Account Settings, usually found in the top-right menu or under your profile icon.
- Look for tabs labelled "Account", "Settings", or "Profile".
- Select Subscription or Manage Subscription from the menu.
- You will see your current plan, next billing date, and payment method.
- Click Cancel Subscription or Downgrade and follow the on-screen prompts.
- FloSports may ask why you are cancelling. This feedback is optional; provide it only if you wish.
- Confirm the cancellation when prompted.
- Check your email inbox (and spam folder) for a cancellation confirmation.
- This confirmation will state your cancellation date and final access date.
- Save this email for your records and as proof of cancellation.
Key advantage: You receive instant confirmation and can verify your cancellation status immediately. Your access remains active until the end of your paid billing period, so you lose no viewing time by cancelling early.
Cancel through the apple app store (iOS)
If you subscribed via the Apple App Store on iPhone or iPad, you must cancel through your Apple ID settings, not through the FloSports app itself. Apple processes all App Store subscription cancellations independently of the app provider.
- Open the Apple App Store app on your iPhone or iPad.
- This is the same app where you purchase apps and in-app subscriptions.
- Tap your profile icon in the top-right corner.
- This is usually your Apple ID photo or initials.
- Select Subscriptions.
- You will see a list of all active and expired subscriptions.
- Find FloSports in the list and tap it.
- If you have multiple subscriptions, scroll to locate FloSports.
- Tap Cancel Subscription or Edit Subscription.
- The button text may vary depending on your iOS version.
- Confirm the cancellation when prompted.
- Apple will send a confirmation email to your Apple ID email address.
- Verify this email and keep it as proof of cancellation.
- Your access to FloSports via the App Store will end on your next billing date.
Important note: Deleting the FloSports app from your device does not cancel your subscription. You must follow the steps above through the App Store settings to stop recurring charges.
Cancel through google play store (Android)
Android users who subscribed via Google Play must cancel through the Google Play Store app or web portal. Google manages the subscription renewal and billing independently of FloSports.
- Open the Google Play Store app on your Android device.
- Look for the Play Store icon on your home screen or app drawer.
- Tap your profile icon in the top-right corner.
- This may show your Google profile picture or initials.
- Select Manage My Subscriptions or Payments and Subscriptions.
- Menu labels vary by device and Play Store version.
- Locate FloSports in your active subscriptions and tap it.
- Scroll through the list if you have multiple subscriptions.
- Tap Cancel Subscription.
- You may be offered options to pause or downgrade instead; select the full cancellation option.
- Confirm your decision when prompted.
- Check your email for a cancellation confirmation from Google Play.
- Your FloSports access will terminate on the next scheduled billing date.
- You may still view your subscription status in the Play Store settings until the final date.
Pro tip: If you switch devices or reinstall the Google Play Store app, your cancellation status will remain active. You do not need to cancel again.
Cancel through roku, amazon fire, or connected devices
If you subscribed through Roku, Amazon Fire TV, or another connected device, the cancellation method depends on your specific platform. Generally, you must cancel through the device's app store or subscription management system, not through FloSports directly.
- On your Roku, Amazon Fire, or connected device, navigate to your account settings or subscriptions menu.
- Consult the device manufacturer's support page if you are unsure where this menu is located.
- Find the subscription management section (often called "My Subscriptions", "Manage Subscriptions", or similar).
- Log in with the account used to purchase the subscription.
- Select FloSports from your active subscriptions.
- You will see the billing date and renewal amount.
- Choose Cancel Subscription and confirm.
- The device will display a confirmation message.
- Check your email for a confirmation from the device platform (Roku, Amazon, etc.).
For specific device-by-device instructions, contact FloSports support at [email protected] or consult your device manufacturer's help centre. Yafee recommends keeping the support response for your records.
Cancel by email or postal contact
If you encounter technical difficulties with the above methods, or if you prefer written cancellation, you may contact FloSports support directly. Email is faster than postal mail and creates an immediate paper trail.
Email cancellation: Send a cancellation request to [email protected]. Include your full name, email address associated with your account, and current subscription plan. Request a cancellation confirmation email in return. Expect a response within 3 to 5 business days.
Postal cancellation (final escalation route): FloSports' legal department address is available on their terms and conditions page. Write a formal cancellation letter including your name, account email, subscription start date, and request for cancellation effective immediately or by a specified date. Send the letter via registered or tracked mail so you have proof of delivery. Retain a copy for your records.
Timeline and what happens after you cancel
Understanding the timeline protects you from unexpected charges and helps you plan your viewing time.
When cancellation takes effect
Cancellation typically becomes effective on your next scheduled billing date, not immediately. For example, if you cancel on the 15th of a month and your renewal date is the 20th, you retain access through the 20th and are not charged on that date. Once your current billing period expires, your access to FloSports ends and you can no longer stream content.
If you cancel shortly before your renewal date, your access may end within days. If you cancel early in your billing cycle, you may retain access for several weeks or months (for annual plans). Check your cancellation confirmation email for the exact access termination date.
Access after cancellation
Your FloSports account and login credentials remain active after cancellation. You can resubscribe at any time by logging back in and selecting a new plan. You will not lose your viewing history, saved content, or account settings unless you explicitly request account deletion.
Some users prefer to keep their account active but in a cancelled state so they can resubscribe later without re-entering payment details. Yafee recommends this approach if you think you might return to the service.
Refunds and what to do if you overpay
FloSports does not issue refunds for the unused portion of a billing period if you cancel mid-cycle. However, you are entitled to a refund if you cancel within a cooling-off period (if applicable under UAE law) or if FloSports has overcharged you or double-billed you.
When you are entitled to a refund
You may request a refund in these circumstances:
- You were charged after your cancellation was processed (a billing error).
- You were billed twice in a single month.
- The service was unavailable for a substantial period and FloSports did not offer compensation.
- You cancelled within a cooling-off period and the service was not yet delivered (this applies to some new subscriptions under UAE law).
- You were charged in a currency or amount not clearly disclosed at purchase.
How to request a refund
- Contact FloSports support at [email protected] with your billing issue.
- Include your account email, billing date, charge amount, and a clear explanation of why you believe the charge is incorrect.
- Attach a screenshot of your bank or credit card statement showing the disputed charge.
- FloSports will investigate the claim within 7 to 10 business days.
- They may request additional information or evidence from you.
- Respond promptly to any follow-up requests.
- If FloSports denies your refund claim or does not respond within 10 days, escalate to the UAE Consumer Protection Authority.
- File a formal complaint at the Ministry of Economy's Consumer Protection Section.
- Provide all correspondence with FloSports and your evidence of the disputed charge.
- The authority will investigate and may order FloSports to refund you.
Refunds, if approved, are typically credited to your original payment method (credit card, debit card, or app store account) within 5 to 10 business days.
Common mistakes to avoid when cancelling
Cancelling a streaming subscription is simple once you know the right process, but a few missteps can cause frustration or unwanted charges. Here's how to stay on track.
Deleting the app does not cancel your subscription
Removing the FloSports app from your device will not stop recurring charges. The subscription is managed by FloSports or your app store account, not by the app itself. You must follow the cancellation steps outlined above for your platform (website, App Store, Google Play, etc.) to actually stop billing. Yafee has seen many users make this mistake and then discover unexpected charges weeks later.
Ensure you cancel the correct account
If you have multiple email addresses or share a device with family members, verify you are logged into the correct account before cancelling. Cancelling the wrong account leaves your real subscription active and costs you money. Confirm your email address and next billing date match your records before clicking the final cancel button.
Do not assume email cancellation worked without confirmation
If you email FloSports [email protected] to cancel, do not assume the cancellation is processed until you receive a written confirmation. Follow up within 3 business days if you do not hear back. Screenshot the confirmation email and save it immediately in case you need to dispute a future charge.
Cancel well before your renewal date
Do not wait until your renewal date to cancel. If you cancel on the same day as your renewal, FloSports' system may still process the charge a few hours before the cancellation takes effect. Cancel at least 2 to 3 days before your renewal date to avoid this scenario. Your cancellation confirmation will tell you the exact renewal date, so count backwards accordingly.
Keep your cancellation confirmation
Save the cancellation email and take a screenshot of the confirmation message you see on the website or app. If FloSports charges you after cancellation and claims they never received a cancellation request, you will need this proof. Yafee strongly recommends forwarding your cancellation confirmation to a personal email address or saving it in a folder so you can locate it easily if a dispute arises.
Pricing and cancellation timing comparison
Understanding how your billing cycle affects when you should cancel helps you get the most value from your final month or year of access.
| Subscription type | Monthly cost (AED) | Daily cost | Optimal cancellation time |
|---|---|---|---|
| Monthly plan | 114.99 | AED 3.83 per day | Early in cycle if you won't watch |
| Annual plan (divided monthly) | 45.83 | AED 1.53 per day | Any time before annual renewal |
| Trial period (if active) | Free | Free | Before trial ends or before first charge |
If you are on a monthly plan and plan to cancel, the sooner you do so the better, since you will not be refunded for unused days. If you are on an annual plan and have months of viewing left, you can afford to cancel later and still extract value from your subscription.
After you cancel: what to expect next
Cancelling FloSports is complete once you receive a confirmation email. However, a few final steps will give you peace of mind and protect you from future disputes.
Verify your cancellation in your account
Log back into your FloSports account a few hours after cancellation and navigate to Subscriptions or Manage Subscription. Your account should now display "Cancelled" or "No active subscription" rather than showing a renewal date. If it still shows an active subscription, your cancellation may not have processed. Contact support immediately if this occurs.
Monitor your next billing statement
Check your bank or credit card statement on your renewal date to confirm you were not charged. If you spot a FloSports charge after cancellation, contact your bank or card issuer immediately and file a dispute. Simultaneously, contact FloSports support with evidence of your cancellation confirmation. Keep both the cancellation email and your bank statement showing the incorrect charge.
Request account deletion if desired
Cancellation does not delete your account or personal data. If you wish to completely remove your FloSports account and all associated data, contact [email protected] and request permanent account deletion. Under UAE data protection principles, FloSports should comply with this request within a reasonable timeframe. This step is optional; most users simply keep their cancelled account in case they resubscribe later.
Checklist: cancelling FloSports step by step
Use this checklist to ensure you have completed each essential step:
- Identify where you subscribed (website, App Store, Google Play, Roku, etc.).
- Note your next renewal date from your last billing confirmation or account settings.
- Log in to your FloSports account or app store account with the correct email and password.
- Navigate to Subscriptions or Manage Subscription in your account settings.
- Select Cancel Subscription and confirm your choice.
- Receive and save your cancellation confirmation email.
- Log back in 1 hour later to verify "Cancelled" status in your account.
- Monitor your bank statement on your renewal date for any unexpected charges.
- Keep your cancellation email for 12 months in case you need to dispute a charge.
Why yafee recommends taking control of your subscriptions
Streaming subscriptions are designed to renew automatically. Forgetting to cancel costs you money month after month. Many consumers lose AED 1,000 or more annually to subscriptions they no longer use. Yafee has helped thousands of consumers cancel subscriptions, recover overcharged amounts, and take back control of their recurring payments. The process takes just a few minutes once you know the right steps for your platform.
If you encounter resistance from FloSports after following this guide, or if you believe your cancellation was wrongfully ignored, Yafee recommends escalating to the UAE Consumer Protection Authority. You have legal protection under UAE Federal Law No. 24 of 2006, and the authority exists to enforce your rights as a consumer.
Cancel FloSports today using the method that matches your subscription platform. Retain your confirmation email, monitor your next billing date, and enjoy peace of mind knowing your recurring charge has stopped. Yafee is here to ensure the process is simple, transparent, and fair.