Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Typeform, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Typeform in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Typeform
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Typeform subscription with zero hassle
1
Fill in the form
Give us your details and those of your Typeform subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Typeform. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Typeform refuses your cancellation.
Frequently asked questions
Cancel Typeform: Step-by-Step Guide
How to cancel Typeform before your next charge hits
What Typeform is and why you might want to leave
Typeform is a form-building platform that lets you create surveys, quizzes, registration pages, and lead capture forms with a modern, conversational design. Since 2012, it has served marketing teams, startups, schools, and small businesses across the globe. The service operates on a freemium model: you access a free tier with limited responses, then upgrade to paid plans that renew monthly or annually until you cancel.
Most subscribers choose paid tiers for higher response limits, additional team seats, custom branding, advanced analytics, and lead-capture integrations. If you are based in the Philippines, you interact with Typeform's global interface without local language support or a dedicated Philippine support line, which can complicate billing disputes and cancellation requests.
Common reasons to cancel Typeform
You might leave because subscription costs no longer fit your budget, you have reached the response limit on your current plan and upgrading feels too expensive, you found a cheaper alternative like Jotform or Tally, or your business no longer requires online forms. Whichever your reason, canceling before renewal prevents unwanted charges from hitting your payment method. At Yafee, we understand that automatic renewals catch thousands of Filipinos off guard each year, so identifying your exact cancellation deadline is critical to protecting your finances.
How pricing works from the philippines
Typeform displays prices in foreign currency on its website, but you pay in Philippine peso when you use a GCash-linked card, Maya card, or international payment method linked to a Philippine bank. Subscription costs vary by plan and billing frequency, and renewal charges hit automatically unless you cancel before the billing date.
| Plan | Monthly price (approx. PHP) | Responses per month | Key features |
|---|---|---|---|
| Free | ₱0 | 10 | Typeform branding included, limited features |
| Basic | ₱399-599 | 100 | Branding removal, basic integrations |
| Plus | ₱799-1,199 | 1,000 | Custom subdomain, analytics, team collaboration |
| Business | ₱1,699-2,399 | 10,000 | Priority support, advanced integrations, conversational logic |
| Premium | ₱3,499 and up | 50,000 and up | Dedicated account manager, custom contracts available |
Prices shift slightly based on annual versus monthly billing cycles and active promotions. Always cross-check your invoice to confirm the exact amount charged to your payment method.
Your consumer rights under philippine law
As a consumer in the Philippines, you are protected by the Consumer Act of the Philippines (Republic Act No. 7394), which guarantees your right to fair, transparent, and truthful information about goods and services, including digital services like Typeform.
What the law covers
The Consumer Act of the Philippines mandates that companies clearly disclose subscription terms, renewal dates, cancellation methods, and refund policies before you pay. If Typeform fails to provide clear cancellation instructions, charges you after you cancel, or refuses to process refunds within a reasonable timeframe, you have grounds to file a formal complaint with the Department of Trade and Industry (DTI) Consumer Protection Group or the National Bureau of Investigation Consumer Protection Unit.
Furthermore, if you paid through a credit or debit card issued by a Philippine bank, your card issuer also protects you under Bangko Sentral ng Pilipinas (BSP) regulations. You can dispute unauthorized charges or unwanted recurring billing directly with your bank at no cost.
Your legal position
You have the right to cancel at any time, receive a prompt acknowledgment of your cancellation, and stop all future charges within one billing cycle of your cancellation request. If Typeform charges you after you cancel and provide evidence of your cancellation request, you can initiate a chargeback through your bank or file a complaint with the DTI, which has authority to investigate unfair billing practices.
Escalation options if Typeform refuses
If cancellation fails or Typeform continues charging you after you cancel, gather all evidence including screenshots of your cancellation confirmation, billing statements, and support messages. File a formal complaint with the DTI Consumer Protection Group by visiting their website or calling their hotline. Include copies of all communications and payment records. The DTI has power to compel businesses to cease unfair practices and award consumer redress.
How to cancel your Typeform subscription
Cancellation is straightforward and takes fewer than five minutes when you follow the correct steps.
Step 1: log in to your Typeform account
Open your web browser and navigate to Typeform.com. Enter your email address and password to access your account dashboard. If you have forgotten your password, click the "Forgot password" link on the login page and follow the email reset instructions.
Step 2: access your account settings
Once logged in, click on your profile icon or name in the top right corner of your dashboard. Select "Account settings" or "Settings" from the dropdown menu. This opens your account management page where billing and subscription options live.
Step 3: navigate to billing and subscription settings
In your account settings, locate the "Billing" or "Subscription" tab. Click to expand this section. You will see your current plan, next billing date, payment method on file, and cancellation options. Yafee recommends taking a screenshot of this page before you proceed, as proof of your subscription status and next renewal date.
Step 4: initiate cancellation
Look for the "Cancel subscription" or "Downgrade" button within the billing section. Click it. Typeform will ask why you are canceling and may offer discounts or plan alternatives. You are not obligated to accept these offers. Select "Cancel anyway" or confirm your cancellation request. The system will display a cancellation confirmation page.
Step 5: verify your cancellation confirmation
Take a screenshot of the cancellation confirmation message displayed on your screen. This message should include your cancellation date and confirmation number. Typeform will also send a confirmation email to your registered address within minutes. Save this email in a folder labeled "Typeform Cancellation" for your records.
Step 6: check your email for confirmation
Open your email inbox (check spam or promotions tabs if needed) and locate the cancellation confirmation email from Typeform. The email should state that your subscription has been canceled effective immediately or on your next billing date. If you do not receive this email within 10 minutes, contact Typeform support immediately with your account email address and request a written confirmation.
What happens after you cancel
Cancellation takes effect immediately when you click confirm, though access depends on your plan type and billing frequency.
Immediate access loss
When you cancel a paid subscription, your account immediately converts to the free tier. You lose access to paid features including custom branding, advanced integrations, priority support, and higher response limits. Any existing forms remain in your account, but you can no longer create new paid-tier features. You can still view, edit, and export existing form responses using the free tier tools.
Refund eligibility
Typeform does not offer refunds for partial months or unused time if you cancel mid-cycle. However, if you were charged immediately before requesting cancellation and your cancellation was processed within 48 hours, contact Typeform support with your payment receipt to request a courtesy refund. Yafee advises being polite and providing clear evidence of your prompt cancellation request, as refunds for recent charges are sometimes granted as a goodwill gesture.
Downgrade as an alternative
If you want to keep your forms and data but reduce costs, consider downgrading to a lower-tier paid plan instead of canceling outright. This preserves your form history and responses while lowering your monthly bill. Navigate to your billing settings and select "Change plan" to explore this option.
Billing and refund policy
Understanding Typeform's refund policy helps you manage expectations after cancellation.
Refund timeline and conditions
Typeform does not offer automatic refunds for prorated cancellations during a billing cycle. If you paid for a monthly subscription and cancel on day 5 of 30, you do not receive a refund for the remaining 25 days. However, if you believe you were charged in error or your cancellation was processed late, dispute the charge through your bank within 60 days of the transaction. Your bank can investigate and reverse unauthorized or duplicate charges at no cost to you.
Accessing refund receipts and billing history
Log in to your Typeform account and navigate to Account Settings > Billing > Invoices. Here you can download all past invoices and payment receipts as PDF files. Keep these documents for your records and for any disputes with your bank or the DTI. Yafee recommends archiving these receipts for at least 12 months in case questions arise later.
Common mistakes to avoid when canceling
Canceling your subscription should be straightforward, but small errors can delay the process or leave you vulnerable to continued charges.
Mistake 1: canceling only through email without using the web dashboard
Sending an email to Typeform support requesting cancellation is not reliable. Support staff may take days to respond, and email cancellations are harder to verify. Always use the cancellation button in your account settings to create an instant digital record. Follow up with an email only if the web cancellation fails.
Mistake 2: forgetting to take screenshots of the confirmation page
If a dispute arises later and Typeform claims you never canceled, a screenshot of your cancellation confirmation is proof. Without it, you have only your word against the company. Take screenshots of both the confirmation page and the confirmation email. Store them in cloud storage like Google Drive or OneDrive for permanent access.
Mistake 3: canceling and assuming no charge will occur on the due date
Some cancellations take 24 to 48 hours to process in Typeform's billing system. If your renewal date falls within this window, a final charge may still post to your card. If this happens, contact support immediately with your cancellation confirmation number and request a reversal. If Typeform does not refund, dispute the charge with your bank.
Mistake 4: not checking your bank statement in the days after cancellation
Monitor your bank account for 30 days after cancellation to confirm no further charges appear. If you spot a charge that should not have occurred, contact your bank within 60 days to initiate a dispute. The sooner you report it, the faster your bank can investigate.
Mistake 5: deleting your account without backing up your forms
If you want to keep a record of your forms and responses, export them as CSV or JSON files before canceling. Once you cancel, you have limited time to retrieve this data. After 30 days, Typeform may delete your account and all associated data permanently.
Cancellation checklist
Use this checklist to ensure your cancellation is complete and documented.
- Log in to your Typeform account successfully
- Navigate to Account Settings > Billing
- Identify your next renewal date and current plan
- Take a screenshot of your billing page as proof of current status
- Click "Cancel subscription" and confirm your cancellation
- Take a screenshot of the cancellation confirmation page
- Screenshot or forward the confirmation email from Typeform to a secure email folder
- Export any forms or data you want to keep as CSV or PDF files
- Check your bank statement 5 days after cancellation to confirm no charge appears
- File a complaint with your bank if you spot an unwanted charge
- Keep all screenshots, emails, and receipts for 12 months
- Document the date and time of your cancellation request for reference
Typeform compared to similar form builders
If you are considering alternatives, compare Typeform to other popular form-building platforms available in the Philippines.
| Platform | Free tier responses per month | Approx. lowest paid tier (PHP) | Key difference |
|---|---|---|---|
| Typeform | 10 | ₱399-599 | Conversational design, modern UI |
| Jotform | 100 | ₱299-499 | Wider integration library, local payment support |
| Google Forms | Unlimited | ₱0 (free only) | Basic design, integrates with Google Workspace |
| Tally | Unlimited | ₱0 (free only) | Minimalist design, no paid tier |
| SurveySparrow | 50 | ₱499-799 | Survey-focused, mobile-friendly templates |
Yafee helps consumers compare services based on real pricing and features available in your region, so you can make an informed choice before upgrading or switching platforms.
Contact Typeform if cancellation fails
If you have followed all steps and charges continue after cancellation, escalate your case using these contact methods.
Support channel options
Submit a support ticket through your Typeform account dashboard by clicking "Help" or "Support" in the main menu. Provide your account email, the date you requested cancellation, your cancellation confirmation number (if available), and a clear description of the issue. Typeform support typically responds within 24 to 48 hours on business days. For urgent issues, search Typeform's website for phone support availability, though direct phone lines for Philippine-based users may be limited.
Escalation to legal and compliance
If Typeform support does not resolve your issue within 10 days, file a formal complaint with the Department of Trade and Industry Consumer Protection Group. Visit dti.gov.ph or call their hotline to report unfair billing practices. Include copies of your cancellation confirmation, billing records, and all support correspondence. The DTI can investigate and compel Typeform to cease the practice and reimburse you.
Bank chargeback option
Contact your bank or card issuer and initiate a chargeback for any unauthorized or disputed charges that appear after your cancellation. Provide your cancellation confirmation as evidence. Banks in the Philippines must investigate chargebacks within 30 to 60 days and will reverse the charge if you provide sufficient proof of cancellation.
Typeform cancellation address and jurisdiction
For written correspondence or formal legal notices, address mail to Typeform's registered headquarters.
Typeform S.L.
Av. Diagonal 640, 4th floor
Barcelona, Spain 08017
Alternatively, you can file complaints in your home jurisdiction through the DTI Consumer Protection Group in the Philippines. Typeform, as a digital service provider operating globally, is subject to Philippine consumer protection law when serving Philippine residents. In accordance with the Consumer Act of the Philippines, all cancellation requests must be honored within one billing cycle, and you retain the right to dispute charges with your bank regardless of Typeform's response.
Final steps and what comes next
Cancellation marks the end of your paid subscription, but protecting your data and documenting the process ensures you stay safe from surprise charges and have proof if disputes arise.
Once your cancellation is confirmed, monitor your bank account for 30 days. Yafee has helped thousands of consumers cancel Typeform and other SaaS subscriptions by following these exact steps, and the key to success is keeping records and acting quickly if problems occur. If you discover an unauthorized charge after cancellation, contact your bank immediately and reference your cancellation confirmation number. Save all emails, screenshots, and receipts for a full year. Your consumer rights under Philippine law are strong, and the DTI Consumer Protection Group will support you if Typeform refuses to honor your cancellation or disputes your refund claim.
The process takes minutes to complete and costs nothing. By canceling directly through your account dashboard and keeping clear documentation, you protect yourself and establish a clear audit trail that benefits you if you ever need to escalate a dispute.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Typeform?
Join over 30,000 users who already trust us.