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Frequently asked questions
Cancel Oddsmonkey: The Right Way
How to cancel Oddsmonkey: complete guide for philippine users in 2026
What Oddsmonkey is and why cancellation matters
Oddsmonkey is a paid software subscription service operated by Liquidity Trading Limited, a Gibraltar-registered entity that provides matched betting tools, promotional tracking software, and algorithmic value-finding features. You are not joining a sportsbook; instead, you pay monthly or annually for access to specialized betting software that identifies profitable opportunities across multiple bookmakers and betting exchanges.
The service operates on automatic renewal. Once your trial period or billing cycle ends, Oddsmonkey will charge your payment method again unless you cancel before the renewal date. This automatic deduction is the primary reason users in the Philippines contact support or seek cancellation guidance. Many subscribers forget the renewal window and discover unexpected charges on their bank statements. Understanding your subscription structure now prevents financial surprises later, and Yafee has helped thousands of Philippine users navigate this exact situation.
How Oddsmonkey charges work
Oddsmonkey displays pricing in USD and converts to Philippine pesos at the current exchange rate. When your renewal date arrives, the company charges your registered payment method without a second notification. If your card declines, Oddsmonkey may attempt additional charges over several days, and you may incur overdraft or declined-transaction fees from your bank.
The service offers no grace period after the charge posts; your membership renews immediately, and you must cancel within your current billing cycle to avoid the next charge. This structure is legal under Philippine law, but it places the burden of timely cancellation entirely on you.
When you should cancel Oddsmonkey
Cancel if you have completed your matched betting project, if the tools no longer align with your betting strategy, or if the cost no longer delivers sufficient value. Some Philippine users cancel after the free trial because matched betting does not suit their approach. Others cancel after months of active use because they have exhausted regional betting offers or moved to a different income source. The timing of your decision does not matter; what matters is acting before your next renewal date.
If you are uncertain whether to continue, review your account dashboard at least 10 days before renewal. That buffer period allows you to reassess the tools, test one final strategy, or contact Oddsmonkey support with questions before the charge posts.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) establishes your legal rights when cancelling subscriptions and automatic renewal services.
Your legal position
Under the Consumer Act of the Philippines, you have the explicit right to cancel any subscription without penalty before the next billing cycle. Service providers must process cancellation requests promptly and confirm the cancellation in writing. If a company charges you after you have submitted a valid cancellation request, or if you cancel within 14 days and request a refund, Philippine consumer law supports your complaint. You may escalate unresolved disputes to the Department of Trade and Industry (DTI), which enforces consumer protection standards nationwide.
Oddsmonkey's Terms of Use permit cancellation via email or account portal, and your membership remains active until the end of your current paid period. Keep records of your cancellation request, confirmation emails, and any charges that occur after cancellation. Screenshots and bank statements serve as proof if you need to file a formal complaint.
The 14-day money-back guarantee
Oddsmonkey advertises a 14-day money-back guarantee for new subscribers. If you signed up and decide the service does not meet your needs within 14 calendar days of your first charge, you are entitled to request a full refund. This guarantee applies to your initial payment only, not to subsequent billing cycles. To claim this refund, you must contact [email protected] and state that you are exercising your 14-day refund right. Yafee recommends submitting this request in writing and retaining the confirmation email for your records.
Oddsmonkey pricing and billing cycles in philippine pesos
Pricing clarity helps you understand the cost of cancellation delays and plan your budget accordingly.
| Plan type | Monthly cost (USD) | Monthly cost (PHP) | Annual cost (USD) | Annual cost (PHP) | Best for |
|---|---|---|---|---|---|
| Premium | $39.99 | approximately ₱2,259 | $349.99 | approximately ₱19,774 | Casual users |
| All Access | $69.99 | approximately ₱3,954 | $599.99 | approximately ₱33,924 | Active bettors |
| Pro | $149.00 | approximately ₱8,418 | $1,299.00 | approximately ₱73,439 | Professional traders |
Exchange rates fluctuate daily, so your actual PHP charge may differ slightly from these estimates. If you subscribe to the Pro plan on an annual contract and cancel after three months, you will lose the remaining nine months of prepaid fees unless Oddsmonkey grants a refund. Monthly subscriptions offer greater flexibility: you pay only for the month you use, then cancel before the next cycle begins.
Step-by-step cancellation process
Oddsmonkey provides two official cancellation methods: email and account portal access.
Cancel via the Oddsmonkey account portal
Portal cancellation is the fastest method and generates an immediate digital record.
- Log in to your Oddsmonkey account at oddsmonkey.com using your registered email and password.
- Navigate to Account Settings or Subscription Management (location varies by dashboard design).
- Look for a gear icon, user menu, or "Settings" link in the top navigation.
- Select "Billing" or "Subscription" from the dropdown menu.
- Locate the "Cancel Membership" or "End Subscription" button.
- Click the cancellation button and confirm your choice when prompted.
- Oddsmonkey may display a retention offer or discount code. Decline if you are certain you want to cancel.
- Do not accept alternative offers unless you genuinely want to continue the service.
- Take a screenshot of the cancellation confirmation page showing the date and time your membership will end.
- Oddsmonkey will send a confirmation email to your registered address within 24 hours. Check your spam folder if the email does not arrive in your inbox.
Cancel via email to Oddsmonkey support
Email cancellation creates a formal written record and is useful if you cannot access the portal.
- Open your email client and compose a new message to [email protected].
- Write a cancellation request email. Include the following information:
- Your full name exactly as registered on your account.
- Your registered email address.
- Your account username if you know it.
- A clear statement: "I wish to cancel my Oddsmonkey subscription effective immediately."
- Your preferred cancellation date (ideally before your next renewal date).
- Send the email and save a copy in a dedicated folder for your records.
- Oddsmonkey support typically responds within 24 to 48 business hours. Expect a confirmation email acknowledging your cancellation request and stating the date your membership will terminate.
- Save this confirmation email permanently. It serves as legal proof that you initiated cancellation on a specific date.
- Verify your cancellation 3 to 5 days before your next renewal date by logging into your account. The subscription status should display as "Cancelled" or "Inactive".
Cancel if you cannot access your account
If you have lost access to your Oddsmonkey account or forgotten your password, you can still cancel.
- Email [email protected] with the subject line "Account access issue and cancellation request".
- Provide your full name, registered email, and any account identifiers you remember.
- State that you cannot access your account and request that support cancel your subscription and confirm the action in writing.
- Support will verify your identity using information from your original sign-up and then process the cancellation.
- This process may take up to 5 business days, so initiate it at least 10 days before your renewal date to avoid a final charge.
Refunds and billing disputes after cancellation
Refund eligibility depends on when you cancel and whether you have used the service.
Refund eligibility timeline
You qualify for a full refund if you cancel within 14 days of your first charge and have not actively used the service for matched betting purposes. After 14 days, Oddsmonkey generally does not issue refunds for monthly or annual subscriptions that have already been activated. However, if you cancel before your renewal date, no further charges will post to your account.
If you are charged after you have submitted a valid cancellation request, you are entitled to request a refund from Oddsmonkey. Contact [email protected] with the subject line "Unauthorized charge after cancellation" and attach your cancellation confirmation email and bank statement showing the unwanted charge. Yafee recommends requesting the refund in writing rather than by phone, as written correspondence creates a documented trail.
Dispute resolution with your bank
If Oddsmonkey refuses to refund an unauthorized charge and you have evidence of your cancellation request, you may file a chargeback dispute with your bank or credit card company. Contact your financial institution's disputes team and provide the following:
- Your cancellation request email or screenshot.
- Oddsmonkey's confirmation that the cancellation was processed.
- Your bank statement showing the disputed charge.
- Any correspondence between you and Oddsmonkey support.
Your bank will investigate and may reverse the charge within 30 to 60 days. However, filing a dispute may result in Oddsmonkey closing your account permanently or restricting future access.
What happens after you cancel Oddsmonkey
Understanding the post-cancellation experience prevents confusion and ensures a smooth transition.
Access and membership status after cancellation
When you cancel, your membership remains active until the end of your current billing period. You retain full access to the Oddsmonkey tools, guides, and offer tracking during this grace period. Once your billing period ends, the system automatically deactivates your account, and you lose access to all premium features and matched betting software.
You may receive retention emails from Oddsmonkey offering discounts or special promotions. These offers are optional, and you are under no obligation to accept them. If you want to preserve your account for future use without active charges, do not accept these offers.
Payment method and automatic charges
After you cancel, Oddsmonkey removes your account from its automatic billing cycle. Future charges should not occur unless you manually reactivate your subscription. However, monitor your bank or credit card statements for 30 days following cancellation to confirm no unexpected charges have posted. If you spot an erroneous charge, contact Yafee or your bank's disputes team immediately.
Data retention and account closure
Cancelling your Oddsmonkey subscription does not automatically delete your account or personal data. If you want Oddsmonkey to delete your account and all associated information, send a separate email to [email protected] requesting full account deletion and data removal. Reference your cancellation date and ask for confirmation that the company will comply with GDPR and Philippine data protection standards. Oddsmonkey typically processes deletion requests within 30 days.
Common cancellation mistakes to avoid
You can navigate cancellation smoothly by recognizing and sidestepping these frequent missteps.
Mistake one: cancelling too close to renewal
Waiting until the day before renewal leaves no margin for system delays or support response time. Email cancellations may take 24 to 48 hours to process, and portal confirmations may not sync immediately with Oddsmonkey's billing system. If your renewal date is tomorrow and you have not yet cancelled, there is a real risk you will be charged. Initiate cancellation at least 7 to 10 days before renewal to ensure the request reaches Oddsmonkey's systems with buffer time.
Mistake two: assuming deletion equals cancellation
Deleting the Oddsmonkey app or closing the browser tab does not cancel your subscription. The service will still charge your payment method on the renewal date. You must explicitly submit a cancellation request via the account portal or email to legally and formally end the subscription. Yafee has encountered users who deleted the app, assumed they were safe, and received surprise charges months later.
Mistake three: not saving confirmation records
Your cancellation confirmation email is legal proof that you requested to cancel on a specific date. Without this record, you cannot escalate a billing dispute to your bank or file a complaint with the Department of Trade and Industry. Take screenshots of portal cancellations and save confirmation emails in a permanent folder or print them. Treat these documents as financial records.
Mistake four: ignoring retention offers
Oddsmonkey may display special pricing or extended trial periods during the cancellation process. Clicking "accept offer" or "claim discount" cancels your cancellation request and restarts your billing cycle. If you are certain you want to leave, decline all offers without exception.
Mistake five: paying by debit card without overdraft protection
If Oddsmonkey's renewal charge depletes your debit card balance, you may incur overdraft fees from your bank on top of the subscription cost. Contact your bank and request overdraft protection or set up a low-balance alert so you know immediately if an unexpected charge posts.
Comparison: when to cancel versus when to keep Oddsmonkey
This table helps you weigh whether continuing your subscription makes financial and strategic sense.
| Scenario | Monthly cost (PHP) | Recommendation | Action |
|---|---|---|---|
| You made ₱5,000+ in matched betting profits this month | ₱2,259 | Keep Premium | ROI is positive; continue service |
| You completed your trial and have no matched betting plan | ₱2,259 | Cancel immediately | Email [email protected] within 14 days for refund |
| Betting offers in your region have dried up | ₱3,954 | Cancel now | Use portal or email; no profit potential remains |
| You use the software 2-3 times weekly and profit consistently | ₱8,418 | Keep Pro plan | Professional use justifies cost; renew annually |
| You have not logged in for two months | ₱2,259 | Cancel before next renewal | Log in today; submit cancellation via portal |
| You are on annual contract and want to pause for three months | ₱19,774 prepaid | Contact support for options | Email: request pause or prorated refund |
If your matched betting strategy is producing consistent returns greater than the monthly subscription cost, renewal makes financial sense. If you have not used the service in 30 days or have exhausted local betting offers, cancellation is the prudent choice.
Cancellation checklist and final verification
Use this checklist to confirm you have completed every step correctly.
- You have logged into your Oddsmonkey account or sent a cancellation email to [email protected] at least 7 days before your renewal date.
- You have received a written confirmation of cancellation (via email or portal screenshot).
- You have saved the cancellation confirmation email or screenshot in a permanent folder.
- You have recorded your subscription's renewal date so you can verify that no charge posts after cancellation.
- You have checked your account status 3 to 5 days before renewal and confirmed it displays as "Cancelled" or "Inactive".
- If you are within 14 days of your first charge and have not used the service, you have requested a full refund in writing.
- You have monitored your bank or credit card statement for 30 days after cancellation to confirm no unauthorized charges have occurred.
- If an unauthorized charge did occur, you have contacted your bank's disputes team and submitted documentation of your cancellation request.
Completing this checklist minimizes your financial exposure and ensures you have a documented trail if you need to escalate a dispute.
Contact information and escalation path
If Oddsmonkey refuses to process your cancellation or reverse an unauthorized charge, you have formal recourse under Philippine consumer law.
Oddsmonkey direct contact details
Email: [email protected]
Registered office: Liquidity Trading Limited, Gibraltar (specific street address not publicly disclosed; use email as primary contact method)
Response time: 24 to 48 business hours for standard inquiries
Escalation to the department of trade and industry
If Oddsmonkey does not respond to your cancellation or refund request within 10 business days, you may file a formal complaint with the Department of Trade and Industry (DTI), Philippines. The DTI enforces the Consumer Act of the Philippines and can compel businesses to comply with consumer protection standards.
Submit your complaint at dti.gov.ph or visit your nearest DTI office with the following documents:
- Your cancellation request email.
- Oddsmonkey's response (if any).
- Bank statement showing the disputed charge.
- Screenshot of your account status on the cancellation date.
- Any correspondence between you and Oddsmonkey support.
The DTI typically resolves complaints within 30 to 90 days and may order Oddsmonkey to issue a refund or reverse charges. This escalation path is free and available to all Philippine residents and citizens.
Chargeback filing with your bank
Simultaneously with DTI escalation, you may file a chargeback dispute with your bank or credit card issuer. Provide your bank's disputes team with the same documentation listed above. Your bank will investigate and typically issue a decision within 30 to 60 days.
Note that filing a chargeback may cause Oddsmonkey to terminate your account permanently or restrict future access if you attempt to resubscribe.
Why yafee exists to simplify your cancellation
Navigating subscription cancellations, understanding your legal rights, and resolving billing disputes can feel overwhelming, especially when dealing with international service providers operating from Gibraltar. That is why Yafee has helped thousands of Philippine consumers cancel Oddsmonkey and recover unauthorized charges. Yafee combines legal expertise, practical step-by-step guidance, and real examples from actual users to demystify the process and put you back in control of your finances.
Whether you are cancelling after a free trial, exiting after months of active use, or disputing an unauthorized charge, Yafee is your trusted resource. The service operates on the principle that cancellation should be simple, transparent, and legally protected. With Yafee's guidance, you avoid costly delays, keep full records of every step, and know exactly what your consumer rights are under Philippine law.
Yafee's platform consolidates cancellation processes for hundreds of subscription services, SaaS providers, and digital platforms. Rather than spending hours searching Oddsmonkey's buried support pages or waiting for inconsistent responses, you can access verified, up-to-date cancellation procedures tailored to your country and language. Yafee has helped thousands of consumers cancel with confidence and recover refunds they were legally entitled to claim.
If you have completed your cancellation and received confirmation from Oddsmonkey, you are done. Monitor your bank statement for 30 days to confirm no additional charges occur. If you encounter resistance, use the escalation paths outlined in this guide to protect your legal rights. Yafee remains here as a reference if you need to revisit any step or face complications.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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