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Frequently asked questions
Cancel Myqrcode: The Right Way
How to cancel Myqrcode and protect your philippine peso billing rights
Understanding Myqrcode and why you might need to cancel
Myqrcode is a subscription-based platform that enables you to create dynamic QR codes, track scan activity across campaigns, and manage multiple QR formats for business and marketing purposes. The service appeals to small business owners and marketers across the Philippines who require professional QR code management without building the underlying technology themselves.
The critical distinction is this: you are not simply purchasing a design tool. You are purchasing recurring access to keep your QR codes active, editable, and trackable month after month. Many Filipino users report confusion around billing cycles, unexpected charges following free trials, and frustration when QR codes become inactive if payment lapses. This represents a genuine consumer concern that demands a clear, step-by-step resolution path.
What Myqrcode charges and how billing cycles work
Myqrcode offers tiered pricing structures in Philippine pesos across different user categories and QR code volumes. The table below reflects the published pricing tiers and their monthly or annual costs:
| Plan type | Cost (PHP) | Best suited for |
|---|---|---|
| Consumer QR 7-day trial | ₱165.00 | Testing before long-term commitment |
| Consumer QR 90-day trial | ₱110.00 | Extended evaluation period |
| Consumer QR annual plan | ₱55.00 | Single-user, basic QR code management |
| Business QR multi-user plans | ₱6,050.00 | Teams, high-volume scans, multiple codes |
| Dynamic QR functionality | Included in all plans | Edit links after generation, scan tracking |
| Monthly scan limits | 1,000 to 10,000+ scans | Depends on your business scale |
The key issue: trial pricing appears modest initially, but converts to recurring billing automatically unless you cancel before the trial period ends. Users frequently report surprise charges after the trial concludes, making it essential that you understand your exact renewal date before deciding to proceed or cancel.
Red flags indicating you should cancel Myqrcode
Consider canceling Myqrcode immediately if any of these circumstances apply to your account:
- You created QR codes but no longer require them active or editable
- You are charged for features you do not use or fully understand
- You received unexpected charges after a free or trial period expired
- Your budget has shifted and the monthly fee (whether ₱55.00 or ₱6,050.00) is no longer financially justified
- You have located a more affordable alternative or migrated to a competing QR code platform
- Customer support has responded slowly to your billing inquiries
- You intend to export your QR codes and manage them through an independent system
Cancellation requests frequently arise after the second or third unexpected charge, when users recognise that the subscription automatically renews. Acting promptly prevents additional billing cycles and simplifies your dispute resolution process.
Your consumer rights under philippine consumer law
The Consumer Act of the Philippines (Republic Act No. 7394) grants you specific protections when you cancel a subscription service or dispute recurring charges.
What the consumer act of the philippines guarantees for subscriptions
Under the Consumer Act of the Philippines (Republic Act No. 7394), any business offering recurring or subscription-based billing must comply with strict consumer protection rules. Specifically, the law requires merchants to provide clear, written disclosure of all material terms before you are obligated to pay. This includes the total cost, renewal date, cancellation procedure, and refund terms.
Furthermore, the law prohibits misleading or unclear billing practices. If Myqrcode charged you without obtaining your clear, informed consent to recurring billing, or if the cancellation process was deliberately obscured, you have grounds to dispute those charges through the Philippine consumer protection framework.
Your legal position regarding refunds and charge reversals
Under Republic Act No. 7394, you hold the following legal standing:
- You may demand a full written explanation of any charge within 30 days of the transaction
- You may request a refund if charges were processed without your explicit consent to renew
- You may cancel recurring billing at any time without penalty (except where a contract specifies a minimum term)
- Myqrcode must process your cancellation request and halt charges within 15 business days of receiving your written notice
- You may escalate unresolved disputes to the Department of Trade and Industry (DTI) for formal investigation
Yafee has worked extensively with Philippine consumers navigating these protections. Your consumer rights are enforceable, and you are not obligated to accept auto-renewal charges that were not transparently disclosed at the time of purchase.
How to cancel your Myqrcode account step by step
This section walks you through the precise procedure to cancel Myqrcode and stop future charges.
Step one: log in to your Myqrcode account
- Visit the Myqrcode website or open the Myqrcode mobile app
- Enter your registered email address and password
- If you have forgotten your password, use the "Forgot password" link to reset it
- Complete any two-factor authentication if your account requires it
- Navigate to your account dashboard or profile settings once logged in
Step two: locate your subscription and billing settings
- Find the "Account," "Billing," "Subscription," or "Settings" menu option (exact wording varies by interface)
- This menu typically appears in the top-right corner of your dashboard or in a left-hand sidebar
- Click on "Subscription" or "My Plans" to view your active billing arrangement
- Confirm the plan type, renewal date, and the amount Myqrcode charges your payment method
- Take a screenshot of this page for your records before proceeding to cancellation
Step three: initiate the cancellation request
- Look for a "Cancel Subscription," "Cancel Plan," or "Manage Billing" button within your subscription settings
- Click this button
- Myqrcode may ask you why you are canceling; you are not required to provide a reason, but noting "unexpected charges" or "no longer needed" may assist with future refund disputes
- Review the cancellation confirmation screen carefully
- Confirm the exact date when charges will stop
- Note whether you lose access to your QR codes immediately or at the end of the current billing cycle
- Click "Confirm Cancellation" or similar button to complete the request
Step four: verify your cancellation and obtain written confirmation
- After you submit your cancellation, Myqrcode should display a confirmation message on screen
- Check your registered email address for a cancellation confirmation email from Myqrcode within 24 hours
- This email should state the cancellation date, the final charge date, and confirmation that no further charges will be processed
- If you do not receive a confirmation email within 24 hours, log back into your account and verify that the subscription status shows "Canceled" or "Inactive"
- Save the confirmation email, any account screenshots, and this cancellation message in a secure folder for your records
Step five: monitor your payment method for unwanted charges
- Review your credit card statement, debit card account, or online banking app 3 to 5 days after your scheduled cancellation date
- Confirm that no charge from Myqrcode appears
- If a charge appears after cancellation, contact your bank or payment provider immediately and file a dispute
- Set a calendar reminder for one month after your cancellation date to verify no erroneous renewal has occurred
- If Myqrcode continues to charge after cancellation, proceed to the refund and dispute process outlined below
Refunds and disputing unexpected charges
If Myqrcode continues to charge you after you have canceled, or if you were charged without explicit consent, you have multiple remedies under Philippine consumer law.
Requesting a refund directly from Myqrcode
- Gather documentation of all charges you believe are incorrect
- Screenshot or print your bank statement showing the charges
- Collect your cancellation confirmation email
- Note the dates and amounts of each disputed charge
- Compose a formal written request to Myqrcode customer support
- Include your account email, the specific transaction dates, the amounts charged, and the reason you believe the charges are improper
- Cite the Consumer Act of the Philippines if charges were processed without clear consent
- Request a full refund and written explanation within 14 days
- Send this request via email to Myqrcode support and request a read receipt
- Keep the email timestamp and receipt as evidence
- Wait 14 days for a substantive response from Myqrcode
Filing a chargeback with your bank or payment provider
- Contact your credit card issuer, debit card provider, or online payment platform (e.g., GCash, PayMaya) if Myqrcode does not refund within 14 days
- Request a chargeback or dispute for the specific transaction
- Explain that charges were processed after cancellation or without your explicit consent
- Provide your cancellation confirmation email as supporting evidence
- Your bank typically investigates within 30 to 60 days and either credits your account or requests additional documentation
- Yafee recommends filing a chargeback as soon as you identify the erroneous charge; do not delay
Escalating to the department of trade and industry (DTI)
- If Myqrcode refuses to refund and your bank chargeback is unsuccessful or pending, file a formal complaint with the DTI
- Contact the DTI Consumer Protection Group
- Website: dti.gov.ph
- Email or submit a written complaint stating your name, account details, charges in dispute, and the merchant's response (or lack thereof)
- The DTI will investigate Myqrcode for violation of the Consumer Act of the Philippines and may compel a refund
- This escalation is free and does not require legal representation
What happens to your QR codes after cancellation
Canceling your Myqrcode subscription does not automatically delete your QR codes, but it does restrict your ability to edit and track them.
Access and functionality after you cancel
Once your subscription cancels, Myqrcode typically restricts your account as follows:
- Your QR codes remain scannable if you have already printed or distributed them, but you cannot edit the destination links
- You lose access to the Myqrcode dashboard and cannot view scan analytics or performance data
- Your account enters a read-only or archived state after the current billing cycle ends
- You cannot create new QR codes or upgrade your plan unless you reactivate a subscription
- Your account data is retained by Myqrcode for 90 to 180 days before deletion (check their privacy policy for the exact retention period)
If you need your QR code data before canceling, export all codes and their associated links immediately. Yafee advises users to preserve this information in a spreadsheet or document, as you may need it if you migrate to a competing platform.
Exporting your QR code data
- Log into your Myqrcode account and navigate to your codes list
- Look for an "Export" or "Download" button
- This may appear as a CSV export, spreadsheet download, or bulk action option
- Select all codes you wish to preserve and initiate the export
- Save the downloaded file to your computer and store a backup copy
- Verify that all important metadata (links, creation dates, scan counts) exported successfully
Common mistakes to avoid when canceling Myqrcode
Canceling a subscription is straightforward if you follow the steps above, but several pitfalls can complicate your experience or result in continued charges.
Mistake one: assuming auto-cancellation during trial periods
Do not assume your subscription will automatically end when a trial period expires. Myqrcode is designed to convert trial users to paying customers automatically. You must initiate cancellation explicitly, or charges will begin on the trial end date. Mark your calendar now with the exact trial expiration date and cancel at least two days before that date.
Mistake two: failing to obtain written cancellation confirmation
Relying solely on a verbal or chat-based cancellation is insufficient. The Consumer Act of the Philippines requires written proof that you requested cancellation. Always obtain an email confirmation from Myqrcode, take screenshots of your account status post-cancellation, and retain these documents for at least one year. If a dispute arises later, this documentation is your primary evidence.
Mistake three: ignoring charges for 60 or more days
If Myqrcode continues to charge you after cancellation, report it to your bank within 60 days of the disputed transaction. Many banking regulations require disputes to be filed within this window, and late disputes may not be eligible for reversal. Check your statements weekly for the first month after cancellation.
Mistake four: not following up with customer support if cancellation fails
If you cancel but the confirmation email does not arrive or your account still shows an active subscription 24 hours later, contact Myqrcode support immediately. Do not wait. A delayed response from support could result in another billing cycle passing before you resolve the issue.
Mistake five: deleting the confirmation email or losing access to your account
Preserve all cancellation documentation in multiple locations. Save emails to an archive folder, print hard copies, and store screenshots in cloud storage (Google Drive, OneDrive). If you lose access to your email account or Myqrcode deletes your account from their system, you will need this documentation to prove cancellation occurred and to pursue refunds through your bank or the DTI.
Comparing Myqrcode with alternative QR code platforms
If you are canceling Myqrcode because the service no longer meets your needs, consider these alternative platforms available in the Philippines.
| Platform | Pricing (approximate) | Key features |
|---|---|---|
| QR Code Generator (free tier) | Free to ₱2,000 per month | Basic static and dynamic codes, minimal analytics |
| Bitly | Free to ₱3,500 per month | URL shortening, QR codes, detailed link analytics |
| Beaconstac | ₱1,500 to ₱8,000 per month | Dynamic codes, team collaboration, advanced scanning data |
| Scanova | ₱2,000 to ₱6,500 per month | Design customisation, A/B testing, enterprise support |
| QR Code Monkey (free) | Free | Static and basic dynamic codes, design customisation |
| Myqrcode | ₱55 to ₱6,050 per month | Dynamic codes, scan tracking, multi-format options |
When selecting a replacement, verify that the new platform clearly discloses its cancellation policy, refund terms, and billing practices before you commit. Yafee has helped thousands of consumers navigate subscription cancellations across SaaS platforms, and transparency at the outset prevents problems later.
After you cancel Myqrcode: what to do next
Successfully canceling Myqrcode is only the first step. Protect yourself by following these post-cancellation actions.
Review your ongoing financial commitments
- Examine your bank or credit card statement for the next three months to confirm no further Myqrcode charges appear
- Set a calendar reminder for one month after your cancellation date to re-check your account balance
- If unexpected charges do appear, file a chargeback or dispute with your bank within 60 days
Preserve your cancellation records
- Create a folder on your computer or cloud storage titled "Myqrcode Cancellation"
- Store the following documents in this folder:
- Cancellation confirmation email from Myqrcode
- Screenshots of your account dashboard showing "Canceled" or "Inactive" status
- Bank or credit card statements showing the final charge and absence of subsequent charges
- Any correspondence with Myqrcode customer support
- Your chargeback or DTI complaint (if filed)
- Retain these records for a minimum of two years to satisfy consumer protection record-keeping standards
Report your experience to consumer protection platforms
- Consider posting a factual, honest review of your Myqrcode experience on independent review sites (Trustpilot, Google Reviews, or local Philippine consumer forums)
- Your feedback helps other Filipino consumers make informed decisions about whether to subscribe
- Stick to facts: describe the charges, cancellation difficulty, or unexpected billing you experienced without exaggeration
Key takeaways and your next step
Canceling Myqrcode is a straightforward process when you follow the steps outlined above: log in, navigate to subscription settings, confirm cancellation, and verify the outcome in your email and bank statement. The Consumer Act of the Philippines (Republic Act No. 7394) protects your right to cancel at any time and to dispute charges that were processed without your informed consent.
If Myqrcode continues to charge you after cancellation or if you were billed without clear disclosure, you have recourse through your bank (chargeback), Myqrcode's direct refund process, or formal escalation to the Department of Trade and Industry. Yafee has guided countless Philippine consumers through subscription disputes and refund recovery, and these same legal protections apply to your situation.
Document everything, act promptly, and do not accept delayed or evasive responses from Myqrcode customer support. Your consumer rights are enforceable, and Yafee remains committed to helping you navigate complex cancellation scenarios with clarity and confidence. For more guidance on protecting your digital subscriptions and understanding your rights under Philippine consumer law, visit Yafee.com today. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover disputed charges-your next step is to take control of your billing.