Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Canjor, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Canjor in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Canjor
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Canjor subscription with zero hassle
1
Fill in the form
Give us your details and those of your Canjor subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Canjor. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Canjor refuses your cancellation.
Frequently asked questions
Cancel Canjor: Step-by-Step Guide
How to cancel Canjor and stop automatic charges on your account
What Canjor is and why cancellation matters
Canjor is a subscription-based personalized content recommendation service that delivers curated articles, videos, and podcasts directly to your account through a web-based platform and mobile apps. You access Canjor via the App Store or Google Play, which means billing charges appear on your linked payment method or app store billing statement every month, whether you actively use the service or not.
The service operates on automatic renewal. Your subscription renews at the end of each billing cycle unless you actively cancel beforehand. This automatic-renewal model is standard in the subscription industry, but it catches many users off guard. You may forget to cancel before your first charge posts, or discover weeks later that another month of fees has been deducted from your account without your conscious decision to renew.
Canjor presents a particular cancellation challenge: the company does not publish a physical office address, maintains hidden WHOIS registration, and only permits cancellations through your web account, not via email or phone support. That opacity is exactly why Yafee has created this step-by-step guide. We help consumers like you navigate opaque cancellation processes and reclaim control over your subscriptions.
Why people cancel Canjor
The most common reasons Yafee users report are straightforward. Many sign up for a free trial, forget to cancel before the first charge, or discover that the content recommendations do not match their needs. Others cancel because they already use similar tools like Google News or Apple News Plus and realize they are paying for overlapping services.
A smaller but significant group cancel because they were billed again after they thought cancellation had already been processed. One documented complaint shows a charge appearing one month after cancellation was supposedly completed, which signals either a system processing delay or a cancellation request that did not register on the server side. This is why documentation and follow-up verification are critical.
Consumer protection and your legal position
Your consumer rights in the Philippines are protected by the Consumer Act of the Philippines (Republic Act No. 7394), which requires companies to disclose material terms clearly, provide transparent pricing, and honor cancellation requests within a reasonable timeframe. Canjor's terms of service reference Philippine law governance, which is your legal foothold if a dispute arises.
However, Canjor does not clearly state a refund window after cancellation, nor does it specify how long your data is retained after you close your account. That absence of clarity is a red flag. Yafee recommends documenting everything before you cancel: screenshots of your account, billing dates, payment receipts, and the exact amount charged. These records become your proof if you need to escalate to the Department of Trade and Industry (DTI), which enforces the Consumer Act of the Philippines.
Your legal position: Under the Consumer Act of the Philippines, you have the right to cancel a subscription service on reasonable notice, and any charges that occur after you submit a valid cancellation request are potentially recoverable. If Canjor fails to honor your cancellation and continues billing, you may file a complaint with the DTI Consumer Protection Group.
Pricing structure and what you pay
Canjor charges a recurring monthly subscription fee, though exact local Philippine pricing remains inconsistent across public sources.
| Plan tier | Billing cycle | Estimated PHP equivalent | Renewal policy |
|---|---|---|---|
| Standard subscription | Monthly | ₱1,690 to ₱2,400 (converted from USD $39) | Auto-renews monthly; cancellation stops future charges |
| Free trial (if offered) | 14 days (not confirmed) | No charge during trial period | Converts to paid subscription unless cancelled before trial end |
Warning: The PHP figure above is based on USD conversion and may not reflect your actual local pricing. Before you cancel, check your most recent invoice in your Canjor account dashboard to see the exact amount charged in your billing currency. That invoice becomes your baseline if you later dispute a charge.
Pro tip: If you signed up during a promotional period or free trial, take a screenshot of your plan page immediately. Many users assume promotional pricing continues, only to discover they have been charged full price. That screenshot is proof of the offer you accepted and can help if a billing dispute arises.
Should you cancel Canjor?
This section helps you decide whether cancellation is the right choice for your situation.
Reasons to keep your Canjor subscription
You may want to keep Canjor if the personalized recommendations genuinely match your reading habits and you use the curated content multiple times per week. If you have already customized your preferences and the service is delivering value that you do not find elsewhere, the monthly fee may justify itself.
Keeping the subscription also makes sense if you are within a promotional period that offers a lower rate than standard pricing. However, document that promotional rate now, because Yafee frequently sees users surprised when their promotional period ends and billing jumps to full price without clear notice.
Reasons to cancel Canjor
You should cancel if you are not using the service actively or if the recommendations consistently miss your interests. If you already pay for Google News, Apple News Plus, or similar services, Canjor likely duplicates functionality you already have, making the extra cost unjustifiable.
Cancel immediately if you were charged during a free trial period, if you were billed after you believed you had already cancelled, or if Canjor's customer support has been unresponsive to your inquiries. You should also cancel if the automatic-renewal terms were not clear at sign-up, or if you cannot easily verify what you are being charged each month.
How to cancel Canjor step by step
Follow these steps to cancel your Canjor subscription through your web account.
Step 1: log into your Canjor account
Open your web browser and navigate to canjor.net. Enter your login credentials (email address and password). If you have forgotten your password, use the "Forgot password?" link to reset it via email. Yafee recommends taking a screenshot of your login success for your records, in case you later need to prove you accessed your account.
Step 2: locate your account settings or subscription menu
Once logged in, look for a menu option labeled "Account", "Settings", "Billing", "Subscription", or "Plan" (exact labels may vary). This is typically found in the top-right corner of the dashboard, or in a sidebar menu on the left. Click on that option to access your subscription management area.
Step 3: find the cancellation or downgrade option
Within your account settings, search for a link or button that says "Cancel subscription", "End subscription", "Downgrade", or "Manage plan". Take a screenshot of this page before you proceed, including the current plan name, billing amount, and renewal date. This screenshot proves what you were paying and when renewal was scheduled.
Step 4: confirm the cancellation and note the effective date
Click the cancellation button. Canjor will likely ask you to confirm your decision and may show you a final notice stating when your cancellation becomes effective. Read this notice carefully. Note the exact date your subscription ends. Many services cancel "at the end of the current billing period", meaning you may retain access until your renewal date, after which no further charges will occur.
Take a screenshot of this confirmation message. Save it with the date and time. This is your proof of cancellation, which becomes essential if a charge appears on your account after the stated effective date.
Step 5: verify cancellation via email and check your account
Canjor should send you a cancellation confirmation email to the address linked to your account. Check your inbox and spam folder for this email within 24 hours. If you do not receive confirmation, log back into your Canjor account and verify that the subscription status now shows "Cancelled" or "Inactive". Screenshot this verification page as well.
Yafee recommends setting a calendar reminder for one week after the stated cancellation date. Log in again and confirm that your subscription still shows as cancelled. This extra verification step catches system errors before a surprise charge appears.
What happens after you cancel
Cancellation is the start of a verification process, not the end of your responsibility.
Access and data retention after cancellation
Once your cancellation is effective (at the end of your current billing period), your access to Canjor will terminate. You will no longer receive personalized content recommendations. Canjor does not clearly disclose how long the company retains your account data after cancellation, which is a transparency gap. If you want your account data deleted, contact Canjor through your account dashboard and request data deletion in writing. Keep a record of that request.
Monitoring your billing after cancellation
After your cancellation date passes, monitor your payment method for 60 days. Check your credit card statement, debit card statement, or app store billing record for any Canjor charges. If you see a charge appear after the cancellation effective date, that charge is potentially incorrect and should be disputed immediately.
If a charge appears, take a screenshot of the charge and compile your documentation: the cancellation confirmation email, the screenshots of your cancellation request, the effective date Canjor provided, and your account verification page. Then contact your bank or payment provider and dispute the charge. Explain that you cancelled the service and provide your documentation. Your payment provider is required to investigate unauthorized or incorrectly processed charges under Philippine banking regulations.
Refunds and credit after cancellation
Whether you receive a refund depends on the timing of your cancellation request relative to your billing cycle.
When cancellation stops future charges
If you cancel before your renewal date, you will not be charged again. Canjor will stop all future billing to your linked payment method. You will retain access to the service until the end of your current billing period, after which your account access terminates.
Refunds for charges during a free trial
If you were charged a subscription fee while a free trial was still active, or immediately after a free trial ended without clear consent, that charge may be refundable. Contact Canjor through your account dashboard and request a refund, citing that the charge occurred during or immediately after a trial period. Document this request in writing. If Canjor refuses within 14 days, escalate to the Department of Trade and Industry (DTI).
Refunds for duplicate or erroneous charges
If you were charged more than once in a single billing cycle, or if you were billed after you had already cancelled, request a refund directly from Canjor with your documentation. If Canjor does not refund within 30 days, or if customer support is unresponsive, file a complaint with your payment provider (your bank, credit card company, or app store). Yafee advises that payment providers in the Philippines are required to investigate billing disputes within 30 to 60 days.
Common cancellation mistakes and how to avoid them
Many users believe they have cancelled when they have not, leaving them vulnerable to unexpected charges. The good news is that these mistakes are entirely preventable with the right approach.
Mistake 1: confusing account deactivation with subscription cancellation
Some services allow you to "pause" your account or disable notifications, but this does not cancel your subscription. Your payment method will still be charged on renewal. Always look for a button or option that explicitly says "Cancel subscription" or "End billing". If you see only "Pause", "Manage preferences", or "Deactivate account", you have not cancelled your subscription. Return to your account settings and continue searching for the actual subscription cancellation option.
Mistake 2: assuming cancellation is instant
Cancellation typically becomes effective at the end of your current billing period, not immediately. If your renewal date is 15 days away and you cancel today, you may still be charged in 15 days. The subscription cancels after that charge posts. This is standard practice, but Yafee has seen users assume cancellation means immediate refund. Set a reminder to verify on your renewal date that you were not charged. If you were charged after your cancellation, dispute it.
Mistake 3: not documenting your cancellation request
Screenshots are your insurance policy. Many users cancel without saving proof, then cannot demonstrate to their bank that they actually submitted a cancellation request. Always screenshot: (1) the confirmation message after you click cancel, (2) your account status page showing "Cancelled" or "Inactive", and (3) the confirmation email you receive. Store these in a folder labeled "Subscriptions" on your computer or phone.
Mistake 4: ignoring unexpected charges after cancellation
If a charge appears after your cancellation date, do not assume it will resolve itself. Contact your payment provider immediately and dispute the charge. The longer you wait, the harder it becomes to recover the money. File the dispute within 60 days of the charge appearing on your statement.
Checklist for successful Canjor cancellation
Use this checklist to ensure you have completed every step and protected your interests.
| Action | Completed? | Notes |
|---|---|---|
| Logged into Canjor account successfully | Yes / No | Save screenshot |
| Located subscription or billing settings | Yes / No | Save screenshot of current plan |
| Clicked the cancellation button | Yes / No | Save screenshot of confirmation message |
| Noted the exact cancellation effective date | Yes / No | Write the date down separately |
| Received cancellation confirmation email | Yes / No | Forward to yourself as backup; save in a folder |
| Verified account shows "Cancelled" or "Inactive" status | Yes / No | Save screenshot |
Comparing Canjor with similar services
Before you finalize your cancellation, consider whether an alternative service better meets your content needs.
| Service | Monthly cost (PHP) | Content type | Cancellation ease |
|---|---|---|---|
| Canjor | ₱1,690-₱2,400 | Personalized articles, videos, podcasts | Web account only; no phone support |
| Google News | Free (premium: ₱249-₱399) | News aggregation and breaking news | Free version; no subscription lock-in |
| Apple News Plus | ₱249/month (varies by region) | Curated news and magazine content | Cancellable via Apple ID settings |
| Medium | Free (premium: ₱249/month) | Independent articles and essays | Cancellable via account settings |
| Scribd | ₱249-₱499/month | Books, audiobooks, magazines, podcasts | Cancellable via website or app |
| Substack | Free (author-dependent pricing) | Independent newsletters | Unsubscribe from individual newsletters |
If you are cancelling Canjor because you already use Google News or Apple News Plus, you have likely found a lower-cost or free alternative that serves your needs. If you value magazine content and audiobooks as well as articles, Scribd may offer better value than Canjor's article-focused model at a similar price point.
What to do if Canjor refuses to cancel or continues billing
In rare cases, a company may not honor a cancellation request or may continue billing after you have cancelled.
Step 1: document your cancellation attempts
If you attempt to cancel but encounter an error, cannot access the cancellation option, or receive conflicting information from Canjor, document everything. Screenshot error messages. Save any support responses. Note the dates and times you tried to cancel.
Step 2: submit a formal cancellation request via email
Although Canjor does not list a public email address on its website, your account dashboard may contain a "Contact support" or "Send message" option. Use that channel to submit a formal written cancellation request. State: "I hereby request cancellation of my Canjor subscription effective immediately. Please confirm cancellation in writing and confirm no further charges will be made." Send this message and save the confirmation that your message was received.
Step 3: dispute the charge with your payment provider
If Canjor continues to charge you after you have submitted a cancellation request and provided proof, contact your bank, credit card company, or app store immediately. File a dispute citing unauthorized charges or a service you cancelled. Your payment provider is required to investigate within 30 to 60 days and can reverse charges if you provide evidence of your cancellation request.
Step 4: escalate to the department of trade and industry (DTI)
If your payment provider does not resolve the dispute and Canjor continues billing, file a formal complaint with the DTI Consumer Protection Group. You can lodge a complaint through the DTI's online portal or visit a regional DTI office. Provide: (1) your cancellation screenshots, (2) the confirmation email, (3) copies of charges that appeared after cancellation, (4) proof of your dispute with your payment provider, and (5) any written communication with Canjor.
The DTI has authority to investigate unfair subscription practices and can require Canjor to refund charges or face penalties under the Consumer Act of the Philippines.
How yafee can help you manage subscriptions
Subscription fatigue is real, and cancelling services manually leaves room for error. Yafee helps thousands of consumers regain control over their recurring charges by providing clear, verified cancellation steps for hundreds of services, including Canjor.
Our platform consolidates your subscriptions, tracks billing cycles, alerts you before renewal dates, and provides tested cancellation procedures tailored to each service's unique process. Instead of hunting through settings menus or worrying about whether cancellation actually worked, Yafee gives you confidence that you are cancelling correctly and that your documentation is in order.
Visit yafee.com to explore how we can help you cancel Canjor and manage the rest of your subscriptions. Whether you are cancelling because of cost, low usage, or poor service, Yafee ensures the process is transparent, documented, and legally sound.
Summary and final steps
Cancelling Canjor is straightforward when you follow a structured process and document each step.
| Task | Timeline | Action |
|---|---|---|
| Log in and find cancellation option | Today | Access canjor.net and navigate to subscription settings; screenshot the plan page |
| Submit cancellation request | Today | Click cancel and save the confirmation message; screenshot account status showing "Cancelled" |
| Save confirmation email | Within 24 hours | Check your inbox; forward the email to yourself as a backup; store all screenshots in a folder |
| Set reminder for renewal date | Today | Add the cancellation effective date to your calendar; plan to log in and verify status one day after renewal would have occurred |
| Monitor your billing | 60 days post-cancellation | Check your payment statement weekly; if any Canjor charge appears, dispute it immediately with your payment provider |
You have the legal right to cancel your subscription under the Consumer Act of the Philippines. Canjor must honor that cancellation within a reasonable timeframe and stop all future billing. By following the steps in this guide, documenting your cancellation, and monitoring your account afterward, you protect yourself from erroneous charges and ensure that your cancellation is genuine and enforceable.
If you encounter any difficulty with Canjor's cancellation process, escalate to your payment provider or the Department of Trade and Industry. Yafee has helped thousands of consumers cancel subscriptions across dozens of services, and we stand ready to guide you through the verification process, dispute procedures, and consumer rights enforcement if needed. Your subscription is under your control, not Canjor's, and this guide ensures you exercise that control confidently.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
Ready to cancel Canjor?
Join over 30,000 users who already trust us.