How to cancel Beautyplus and stop recurring charges in new zealand

What is Beautyplus and how subscriptions work

Beautyplus is a mobile photo and video editing application that offers you access to professional-grade filters, effects and editing tools across iOS, Android and a web-based studio. The service provides free basic editing functionality, but unlocks advanced AI-powered features through a premium subscription that renews automatically each billing cycle.

When you subscribe to Beautyplus Premium, you gain access to sophisticated editing capabilities unavailable to free users. Your subscription charges recur through whichever platform you chose at purchase: the Apple App Store, Google Play Store, or directly through Beautyplus Studio online. The platform you use for purchase determines where you must go to cancel, which is why understanding your subscription type matters before you proceed.

How premium subscriptions renew automatically

Beautyplus operates on an automatic renewal model. Your subscription charges your payment method on each anniversary of your purchase date unless you actively cancel beforehand. This means your cancellation must happen before your next billing date to avoid an additional charge. Yafee recommends checking your upcoming billing date now, as this determines your urgency.

Why platform matters for cancellation

All billing flows through Apple, Google or Beautyplus directly, depending on where you subscribed. Consequently, you cannot cancel an App Store or Google Play subscription through the Beautyplus website or app settings alone. You must return to the platform where you purchased the subscription. This separation exists because Apple and Google manage payment and billing independently from Beautyplus itself.

Beautyplus pricing in new zealand dollars

Beautyplus offers tiered subscription plans to suit different usage patterns and budgets. Pricing in New Zealand may vary slightly due to currency fluctuations and regional adjustments, but the table below reflects current typical costs.

Annual plans deliver the strongest value if you actively use advanced features throughout the year. Monthly subscriptions offer flexibility to exit without penalty, though the per-month rate is steeper. Yafee advises comparing these options against your genuine editing frequency before deciding to subscribe.

Your consumer rights under new zealand law

Your cancellation rights are grounded in the Consumer Guarantees Act 1993 (CGA), which protects you when you purchase services in New Zealand. This Act establishes your fundamental entitlements whether you pay for a monthly or annual subscription.

Legal position: what the consumer guarantees act protects

Under section 9 of the CGA, any service must be of acceptable quality, fit for purpose and supplied with reasonable care and skill. If Beautyplus fails to deliver the editing functionality you reasonably expected, or if the service is defective, you have grounds to seek a remedy. Furthermore, the CGA requires that all contract terms be transparent and fair. Any hidden auto-renewal clause that is not clearly disclosed breaches this requirement.

You also hold rights under the Fair Trading Act 2020, which prohibits misleading or deceptive conduct by traders. If Beautyplus failed to clearly inform you that your subscription renews automatically, or if cancellation terms are deliberately obscured, the Commerce Commission (the New Zealand consumer enforcement authority) has power to investigate and take action.

Your right to cancel within a reasonable timeframe

The CGA does not impose a statutory "cooling off" period for digital services purchased directly. However, Beautyplus' own terms of service typically permit cancellation at any point before your next renewal date. In accordance with the CGA's requirement for transparency, Beautyplus must honour its stated cancellation process promptly and without obstruction.

How to cancel Beautyplus on iOS via the app store

Cancelling through the Apple App Store requires direct access to your subscription settings on your iPhone or iPad. Your premium features remain active until your current billing period expires, so cancelling today does not immediately strip your access.

Step 1: access the app store settings

1. Open the Settings app on your iPhone or iPad (grey gear icon)
   • Look for this app on your home screen
2. Scroll down and tap "iTunes & App Stores"
   • This menu governs all your Apple digital subscriptions
3. At the top, tap your Apple ID name or account icon
   • You may need to enter your Apple ID password to proceed

Step 2: navigate to subscriptions and select Beautyplus

1. Tap "Subscriptions" from the menu
   • This displays all active subscriptions linked to your Apple ID
2. Locate "Beautyplus" or "Beautyplus Premium" in the list
   • If you do not see it, confirm you are signed in with the correct Apple ID
3. Tap on the Beautyplus entry
   • The subscription details page opens

Step 3: confirm cancellation and document the action

1. Tap "Cancel Subscription" at the bottom of the details screen
   • Apple will prompt you to confirm this action
2. Review the cancellation summary, which states when your access ends
   • This date is your final billing period end date
3. Tap "Confirm" to complete the cancellation
   • Take a screenshot of the confirmation screen for your records

How to cancel Beautyplus on android via google play

Android users must access their subscription through the Google Play Store app or website to cancel Beautyplus. The process mirrors the App Store method but uses Google's interface instead.

Step 1: open google play and sign in

1. Launch the Google Play Store app on your Android device
   • Alternatively, visit play.google.com from a web browser
2. Tap your profile icon in the top right corner
   • On the web, this appears as a circle or account icon
3. Select "Manage your Google Account" or "Settings" from the menu
   • Ensure you are logged into the account used for the Beautyplus purchase

Step 2: find your active Beautyplus subscription

1. Tap "Subscriptions" (mobile app) or navigate to "Manage subscriptions" (web)
   • This section lists all recurring charges on your Google Play account
2. Scroll through and locate "Beautyplus" or "Beautyplus Premium"
   • The entry will show your current billing status and next renewal date
3. Tap on Beautyplus to open its subscription details
   • Review the pricing, renewal date and features listed

Step 3: complete the cancellation request

1. Tap "Cancel subscription" or the cancel option displayed on the details screen
   • Google will ask you to confirm you wish to proceed
2. Select your reason for cancellation from the options provided (optional)
   • Your feedback helps Google and Beautyplus understand user needs
3. Tap "Cancel subscription" again to confirm the final action
   • You will receive an on-screen confirmation and an email receipt from Google

How to cancel Beautyplus if you subscribed through Beautyplus studio online

If you purchased your subscription directly through the Beautyplus Studio website rather than an app store, you must contact Beautyplus directly to cancel. This method requires email communication with their support team.

Step 1: gather your account information

1. Note the email address linked to your Beautyplus Studio account
   • This is the address you used when you created your account
2. Locate any order confirmation emails from Beautyplus
   • These typically include your subscription ID or invoice number
3. Write down your subscription start date and plan type
   • For example: "Annual subscription started 15 March 2024"

Step 2: submit your cancellation request in writing

1. Compose an email to Beautyplus support at the address provided in your account settings or on the Beautyplus website
   • In your email, clearly state: "I request cancellation of my Beautyplus subscription, effective immediately"
2. Include your account email address and subscription details
   • Provide your subscription ID or order number if available
3. Request written confirmation of your cancellation
   • Ask that they provide a cancellation date and confirmation that no further charges will occur
4. Send the email and save a copy to your records
   • Keep this for evidence in case of disputed charges later

Step 3: wait for cancellation confirmation from Beautyplus

1. Beautyplus support should respond within 5-10 business days
   • If you do not hear back, escalate to their complaints address (see contact section below)
2. Once confirmed, verify your next billing date has been removed
   • Log into your Beautyplus Studio account and check your subscription status
3. Monitor your payment method for any charges after cancellation confirmation
   • If an unexpected charge appears, contact your bank immediately and file a dispute

What happens after you cancel Beautyplus

Understanding the post-cancellation timeline helps you avoid confusion about your access and billing status.

Your access period after cancellation

When you cancel, you do not lose access immediately. Instead, Beautyplus allows you to use premium features through the end of your current billing period. For example, if you paid for a monthly subscription and cancel on the 10th of the month, you retain full access until the end of that month. After your final billing period expires, the app reverts you to free-tier functionality automatically.

Confirming no further charges will occur

After cancellation confirmation, check that your next renewal date has disappeared from your subscription settings. On iOS, this appears in your App Store subscription list; on Android, in Google Play subscriptions. If a renewal date still shows, contact support again and provide them with your cancellation confirmation reference number.

Requesting refunds for partial billing periods

New Zealand consumer law does not guarantee a refund for cancellation of a service you have already accessed. However, if you cancel within the first few days of a new billing period, or if Beautyplus breached its contract by failing to deliver promised features, you may request a pro-rata refund. In accordance with the Consumer Guarantees Act, Beautyplus must honour requests for refunds if you can demonstrate the service failed to meet acceptable quality or fitness for purpose standards.

Common mistakes when cancelling Beautyplus

Cancellation is straightforward if you follow these steps, but small errors can leave your subscription active. Here are the pitfalls to avoid.

Mistake 1: deleting the app instead of cancelling the subscription

Simply deleting the Beautyplus app from your device does nothing to stop your recurring charges. Your subscription remains active through your payment provider (Apple, Google or Beautyplus directly), and you will continue to be billed. You must explicitly cancel through the platform where you subscribed, not just remove the app.

Mistake 2: cancelling on the wrong platform

If you purchased through the App Store, cancelling on Google Play has no effect. Each platform maintains its own subscription database. Yafee emphasizes this point because many users unknowingly maintain duplicate subscriptions on multiple platforms. Confirm exactly where you made your purchase and cancel on that platform only.

Mistake 3: failing to save cancellation confirmation

Screenshot or email to yourself any confirmation screen or receipt from your cancellation. If a charge appears after cancellation, this evidence proves you took action and supports your claim for a refund or chargeback with your bank.

Mistake 4: cancelling too close to your renewal date

If your renewal date is tomorrow and you cancel today, Apple or Google may still process a final charge. Once charged, you can request a refund directly from them, but waiting closer to the renewal date increases this risk. Cancel with at least 2-3 days' buffer before your next billing date.

If Beautyplus refuses to cancel or continues to charge you

Yafee has helped thousands of consumers navigate disputes with digital service providers. If cancellation confirmation fails or charges continue after cancellation, follow these escalation steps.

Step 1: request a refund directly from your payment provider

Contact Apple Support (for App Store charges) or Google Support (for Google Play charges) and explain that you cancelled but were charged anyway. Both companies honour reversal requests if you provide your cancellation confirmation evidence. They will refund the disputed amount within 5-10 business days. If you subscribed directly through Beautyplus, contact your bank to dispute the charge.

Step 2: escalate to the commerce commission if needed

If Beautyplus refuses to cease charging you or blocks your cancellation request, lodge a complaint with the Commerce Commission, New Zealand's consumer protection authority. The Commission investigates breaches of the Fair Trading Act 2020 and Consumer Guarantees Act 1993. You can file a complaint at www.comcom.govt.nz. Provide your cancellation confirmation, evidence of attempted contact with Beautyplus, and any disputed charges.

Step 3: file a chargeback with your bank if necessary

If refunds are not processed within 14 days of your dispute request, contact your bank and request a chargeback. Explain that you cancelled the subscription and did not authorise the charge. Your bank will investigate and typically reverse the charge within 10-20 working days if your evidence is clear.

How to avoid re-subscribing accidentally

After you cancel, Beautyplus may offer you promotional discounts to resubscribe. Ensure you do not accidentally tap "Restore" or "Resubscribe" during app use, as this immediately restarts charges. If you do reactivate by mistake, cancel again immediately following the steps above.

When to keep your Beautyplus subscription

Cancellation is not always the right choice. Consider these scenarios where maintaining your subscription makes sense.

Contact Beautyplus directly for additional help

If your cancellation request is not processed through the in-app or platform methods, contact Beautyplus support using the global address below. New Zealand does not host a dedicated Beautyplus postal address, so use the international contact provided in their Service Agreement.

Write to: Beautyplus Support, via the contact form on their official website or email their global support team. Specify in your message that you are a customer in New Zealand and are requesting cancellation of your subscription. Include your account email, subscription ID and payment method used (for example, "Apple ID ending in 1234").

Yafee recommends keeping copies of all correspondence with Beautyplus. If a dispute arises, this documentation supports your position with Apple, Google, your bank or the Commerce Commission.

Summary: your next step

Cancelling your Beautyplus subscription takes approximately 5 minutes and costs nothing. Start by identifying where you purchased your subscription-Apple App Store, Google Play or Beautyplus Studio-then follow the relevant cancellation steps above. Yafee has guided New Zealand consumers through this process successfully, and your cancellation will be straightforward if you follow each step precisely.

Document your cancellation confirmation, monitor your payment method for the next 30 days to ensure no further charges occur, and escalate to the Commerce Commission if Beautyplus refuses to honour your cancellation. Your consumer rights under the Consumer Guarantees Act and Fair Trading Act are strong; assert them confidently. Yafee is here to support your journey toward cancelling subscriptions that no longer serve you.