How to cancel Beautyplus in the philippines and stop recurring charges

Why you might cancel Beautyplus and what you need to know

Beautyplus is a mobile photo editing application that specialises in selfie enhancement, AI-powered beauty filters, and makeup simulation tools. The core app is free to download, but the most powerful editing features exist behind a Premium subscription that automatically renews each billing cycle. Many Filipino users subscribe for a specific project, then forget to cancel before the next charge hits their account. Others discover that the premium tools don't justify the monthly cost, or they've found free alternatives that meet their needs.

The frustration typically stems from one root cause: cancellation happens in the wrong place. Beautyplus itself is developed by Pixocial and distributed through Apple's App Store and Google Play Store. Your subscription does not live inside the Beautyplus app-it lives in your device's app store account. Cancelling the app or deleting it will not stop the charges. At Yafee, we've helped thousands of users avoid this trap by clarifying exactly where you must go to stop the billing.

Understanding the Beautyplus subscription structure

Beautyplus operates on a freemium model. You can use basic filters and simple editing tools without paying, but advanced features-AI retouching, professional beauty enhancements, exclusive effects, and premium makeup tools-require a paid subscription. Your payment processes through either Apple's App Store billing or Google Play's billing system, depending on whether you use iOS or Android.

This distinction matters enormously. When you cancel, you must cancel your subscription at the platform where you pay, not inside the Beautyplus app itself. The subscription renews automatically before each new billing cycle. You have no minimum contract period, which means you can stop at any time-but you must act before your renewal date to prevent the next charge.

Common reasons filipino users cancel Beautyplus

Filipino subscribers report several practical triggers for cancellation. Some sign up to edit photos for a one-time occasion, then forget to cancel and face repeated charges over months. Others evaluate the premium features against the cost and decide the value isn't there. A few discover that their bank balance decreased even though they believed they had already cancelled-this almost always happens because they cancelled inside the app rather than in their payment account. Yafee recognises that these situations are preventable with clear guidance, which is why we've laid out the exact cancellation path below.

Beautyplus pricing in the philippines and what you pay

Understanding your subscription cost and renewal cycle helps you make an informed decision about whether to continue or cancel.

Current subscription plans and costs in philippine currency

Beautyplus offers two main recurring plans for Filipino users. The monthly subscription costs PHP 338 and renews every 30 days. The annual subscription costs PHP 1,694 and renews every 12 months. Both tiers unlock the full Premium feature set-there is no difference in functionality between them, only in the payment frequency and overall cost.

The company displays base pricing in US dollars on its official website, but Philippine residents are charged in PHP through their payment method. If you use a Philippine-issued credit card or debit card, your bank or payment processor applies the current exchange rate at the time of transaction, so the final PHP amount you see may vary slightly depending on market rates. Similarly, if you pay through Apple or Google, those platforms apply regional pricing adjustments, meaning two users in different regions might see marginally different PHP conversions for the same plan.

What to watch for before cancelling

Three elements deserve your attention. First, free trials automatically convert to paid subscriptions once the trial period ends-you receive no second warning before the charge occurs. Second, the renewal date depends on when you originally subscribed, not on a fixed monthly cycle. This means if you signed up on the 15th of any month, your renewal will occur on the 15th of the next month. Third, if you used a promo code or introductory discount, that discount applies only to the first billing cycle. Your second and all subsequent charges will be the full listed price unless you cancel before the renewal.

Should you cancel Beautyplus right now?

Before you proceed with cancellation, consider whether it truly serves your needs.

Reasons to keep your Beautyplus subscription

You should retain your subscription if you use the Premium features regularly-at least several times per week. The AI retouching tools genuinely outperform free alternatives, and the exclusive beauty filters are genuinely unique if you create content for social media. If you subscribe to the annual plan and have used it for fewer than three months, the monthly cost breaks down to PHP 141 per month, which is reasonable value. Conversely, if you use Beautyplus professionally or semi-professionally to edit photos for clients or your own business, the subscription cost is deductible as a business expense.

Reasons to cancel Beautyplus

Cancel if you have not opened the app in more than 14 days, or if you use only the free features and have forgotten your subscription was active. Cancel if you discovered a free alternative that meets your editing needs-apps like Snapseed, Adobe Lightroom Mobile, or the built-in editing tools in newer Android and iOS devices offer strong free options. Cancel if the monthly PHP 338 charge (or annual PHP 1,694) creates financial strain. Cancel if the app crashes frequently on your device or if you've switched to a different phone and no longer need it. At Yafee, we recommend cancelling if you cannot articulate a specific reason why you used Premium features within the last 30 days-that's a clear signal the subscription is not delivering value.

How to cancel Beautyplus on iOS (Apple app store)

If you use an iPhone or iPad and subscribed through Apple's App Store, follow these steps to permanently cancel before your next renewal date.

Step one: open the app store on your iPhone or iPad

Locate the App Store icon on your home screen and tap it. The icon is a white square with a blue stylised "A" symbol. If you cannot find it, swipe down from the top-right corner of your screen and search for "App Store" in the search bar.

Step two: navigate to your account menu

At the bottom of the App Store screen, you will see five icons. The rightmost icon shows a profile picture or silhouette. Tap this icon. A menu will appear showing your name and Apple ID email address.

Step three: select subscriptions

Scroll down on this screen until you see a line labelled "Subscriptions". Tap it. A list of all your active subscriptions will appear. Scan for "Beautyplus" in this list.

Step four: open the Beautyplus subscription details

Tap on "Beautyplus" from the list. The subscription detail page will open, showing your renewal date, current plan, and price.

Step five: cancel your subscription

At the bottom of this screen, you will see a red button labelled "Cancel Subscription" or "Cancel Free Trial". Tap this button. A confirmation dialog will appear asking why you are cancelling-this is optional feedback, not a requirement. You may skip this step or provide a reason. Then confirm by tapping "Confirm Cancellation".

Step six: verify the cancellation

Return to the Beautyplus subscription screen. The status should now read "Cancelled" with a message stating "Your subscription ends on [date]". This means you retain access to Premium features until that date, then it automatically reverts to the free version. You will not be charged again.

How to cancel Beautyplus on android (Google play store)

If you use an Android device and subscribed through Google Play Store, follow these steps to end your subscription before the next billing date.

Step one: open the google play store app

Locate the Google Play Store app on your home screen. It has a white triangle inside a coloured circle (typically multicoloured). Tap it to open. If you cannot find it, swipe down on your home screen and search for "Google Play Store".

Step two: access your account menu

Look at the top-right corner of the Google Play Store screen. You will see a profile icon or your initials inside a circle. Tap this icon. A menu will drop down showing your Google account email address and several options.

Step three: tap payments and subscriptions

In this menu, look for "Payments and subscriptions" and tap it. You will be taken to a screen showing all your active subscriptions and payment methods.

Step four: select manage subscriptions

On this screen, you will see a section labelled "Manage subscriptions". Tap it. A list of every active subscription on your Google account will display.

Step five: find and open Beautyplus

Scroll through the list until you find "Beautyplus". Tap on it. The subscription details page will open, showing your renewal date, plan type, and amount you pay.

Step six: cancel the subscription

At the bottom of the Beautyplus subscription page, you will see a button labelled "Cancel subscription". Tap it. Google Play will ask you to confirm the cancellation and may offer you a discount to stay-you can decline this offer and proceed. Then tap "Cancel subscription" again to confirm.

Step seven: check your cancellation status

The page will refresh and show a "Cancelled" status with your final access date. No further charges will occur after that date.

What happens after you cancel Beautyplus

Cancellation is immediate, but your access timeline depends on your subscription cycle.

Your immediate access and billing status

Once you cancel, your subscription status changes to "Cancelled" or "Cancellation pending" within seconds. You retain full access to all Premium features until the end of your current billing period. This means if you cancel on the 10th of the month but your renewal date is the 25th, you keep Premium access until the 25th at midnight. You will not be charged on the 25th. Furthermore, you can reactivate your subscription at any time before that date if you change your mind-Apple and Google will not charge you again unless you explicitly restart the subscription.

After your access ends

On the day after your final access date, the Beautyplus app will automatically downgrade to the free version. You will lose access to Premium features, AI retouching, and exclusive filters. All your photos and editing history remain in the app. You can continue using free tools. If you want to resubscribe later, the process is simple-go to Yafee or follow the original subscription steps, and your new subscription will start immediately.

How to request a refund if you were charged without consent

If Beautyplus charged you after cancellation, or if you cancelled but were still billed, you have the right to dispute the charge and request a refund under the Consumer Act of the Philippines (Republic Act No. 7394).

Your legal position in the philippines

The Consumer Act of the Philippines grants you the right to demand a refund for services you did not authorise or use. Furthermore, under this law, any subscription service must honour cancellation requests within a reasonable timeframe. If you cancelled within your app store account and were still charged, that is a billing error on Beautyplus's part, and you are entitled to recover the amount. Yafee advises that you document your cancellation evidence-screenshots of your subscription status showing "Cancelled"-before initiating a dispute.

Step one: contact the payment processor first

Begin by disputing the charge with your payment provider, not Beautyplus directly. If you used a credit card, call or email your bank's customer service and request a chargeback or transaction dispute. Provide your cancellation proof. If you paid via Apple or Google, file a refund request directly through their platforms:

• Apple: Visit reportaproblem.apple.com, find the Beautyplus charge, and select "Report a Problem". Explain that you cancelled the subscription but were still charged.
• Google: Open your Google Play purchase history, find the Beautyplus charge, tap "Request refund", and explain the cancellation and continued billing.

Step two: contact Beautyplus support in writing

Simultaneously, send a formal email to Beautyplus's support address: [email protected]. Include your account details, the date you cancelled, and evidence of cancellation (screenshots). State clearly that you were charged after cancellation and request a full refund. Keep a copy of this email.

Step three: escalate to the national bureau of consumer protection if necessary

If neither the payment processor nor Beautyplus responds within 30 days, file a complaint with the National Bureau of Consumer Protection (part of the Department of Trade and Industry). You can lodge a complaint online at dti.gov.ph or visit your local DTI office. Provide your email to Beautyplus, proof of cancellation, and proof that you received no response. The DTI has authority to compel Beautyplus to refund you under the Consumer Act of the Philippines. Yafee recommends this escalation step if you've exhausted direct channels, as it demonstrates seriousness and triggers formal review.

Common cancellation mistakes and how to avoid them

Cancellation is straightforward once you know where to look, but a few widespread errors trip users up repeatedly.

Mistake one: cancelling inside the Beautyplus app instead of the app store

The Beautyplus app itself has no built-in cancellation option. If you search for "Cancel subscription" or "Manage billing" inside the Beautyplus settings, you will not find it. Deleting the Beautyplus app also does nothing to stop the subscription. The only way to cancel is through Apple App Store (on iOS) or Google Play Store (on Android). Verify you are in the correct app before clicking cancel.

Mistake two: waiting too close to the renewal date

If you cancel on your renewal date or after, the charge will likely have already processed. For example, if your renewal is scheduled for Friday at 2 AM and you cancel on Friday at 10 AM, you will have already been charged. Always cancel at least one day before your renewal date to be safe. Set a phone reminder two days before your renewal if you are uncertain when it occurs.

Mistake three: confusing "cancellation" with "pause" or "freeze"

When you cancel a subscription, it ends completely after your current period. Some apps offer a "pause" feature that temporarily halts charges without fully cancelling. Beautyplus does not offer pause-only outright cancellation. If you think you might want to reuse Premium features in the future, cancellation is still fine, because resubscribing is just as easy as the original subscription.

Mistake four: not saving cancellation proof

Take a screenshot of your subscription page after cancellation showing "Cancelled" status. If Beautyplus mistakenly bills you again, this screenshot is your proof that you did cancel. Without it, disputing the charge becomes harder. Store this screenshot in a folder on your phone or cloud storage for at least 6 months.

Comparison: cancel vs. keep your Beautyplus subscription

A final summary to clarify the financial and practical tradeoff.

Cancellation address and contact details

For formal cancellation requests or escalated disputes, the legal address for Pixocial (the developer of Beautyplus) is in Hong Kong. Nevertheless, you should always cancel through Apple App Store or Google Play Store first, as this is the direct billing platform. If you require a formal cancellation letter, send it to the support email address below.

Beautyplus support contact:

Email: [email protected]

For consumer complaints in the Philippines:

National Bureau of Consumer Protection
Department of Trade and Industry
Website: dti.gov.ph

In accordance with the Consumer Act of the Philippines, you have the right to cancel any subscription at any time with no penalty. Yafee has guided thousands of consumers through cancellation and refund requests, and we can confirm that this process becomes simple once you know which platform to access. Whether you are cancelling because the cost no longer justifies the value, or because you've found a free alternative that meets your needs, the steps outlined above ensure you cancel correctly and prevent unwanted charges. Take action today-your financial control is paramount.