Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Artgrid, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Artgrid in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Artgrid
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Artgrid subscription with zero hassle
1
Fill in the form
Give us your details and those of your Artgrid subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Artgrid. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Artgrid refuses your cancellation.
Frequently asked questions
Cancel Artgrid: The Right Way
How to cancel Artgrid: your complete guide for indian creators
What Artgrid is and why you might need to cancel
Artgrid is a subscription-based stock video platform designed for filmmakers, video editors, and content creators who need instant access to high-quality footage without complex licensing restrictions. The platform delivers professionally graded video clips in HD, 4K, 8K, ProRes, DNxHR, and RAW/LOG formats depending on your subscription tier. You download once and retain the right to use your clips under a universal license, making it ideal for indie productions, YouTube content, commercials, and creative projects that demand professional-grade assets.
However, many creators in India cancel their Artgrid subscription for valid reasons: the library may not align with your creative niche, your project pipeline has slowed, you have discovered more cost-effective alternatives, or you face unexpected budget constraints. Budget changes, subscription fatigue, and accidental renewal charges are equally common triggers. Yafee has helped thousands of consumers navigate cancellation scenarios exactly like yours, ensuring you understand your rights before you act.
Who typically subscribes to Artgrid
Artgrid attracts indie filmmakers, freelance video editors, social media creators, production agencies, and content studios who value unlimited downloads and high-resolution footage options. Plans scale from HD-only access for solo creators to premium RAW and high-resolution tiers designed for teams with serious production demands.
Common reasons creators cancel Artgrid
You may outgrow the platform if the stock footage library does not serve your specific creative niche, if your production volume has decreased, or if you have found more affordable competitors. Some creators cancel because they accidentally enabled auto-renewal without realising the financial commitment. Others discover that their subscription charges have continued even though they stopped using the service months earlier.
Artgrid subscription pricing and plan tiers in india
Artgrid publishes all pricing in United States dollars (USD) on its website; your actual charge in Indian rupees (INR) depends on your payment method and your bank's current exchange rate at the time of transaction.
| Plan tier | Key features | Typical annual USD cost | Estimated INR (before bank conversion) |
|---|---|---|---|
| Starter HD | HD footage only, limited monthly downloads | $99-149 | ₹8,200-12,300 |
| Creator (recommended for most users) | Unlimited downloads, HD + 4K access, standard license | $199-249 | ₹16,400-20,500 |
| Studio | Unlimited downloads, 4K + 8K resolution, extended license options | $399-499 | ₹32,800-41,000 |
| Enterprise | Custom licensing, dedicated support, team collaboration tools | Custom pricing on request | Custom (contact sales team) |
How billing cycles and auto-renewal work
Artgrid charges you either monthly or annually, depending on your chosen plan. Annual subscriptions typically offer a significant discount compared to month-to-month billing. Your subscription automatically renews at the end of each billing cycle unless you explicitly cancel beforehand.
The platform where you subscribed determines how your payment is processed. If you subscribed through Apple App Store or Google Play, Apple or Google handles your payment directly. If you subscribed directly on Artgrid's website, the company charges your saved payment card. This distinction matters critically when you cancel, because the subscription platform you used determines where and how you must submit your cancellation request.
Your consumer rights before cancelling Artgrid
As an Indian consumer purchasing a digital subscription, you possess explicit legal protections under the Consumer Protection Act, 2019, which applies to all subscription services including Artgrid, regardless of where the company is incorporated.
Consumer protection act 2019 and your cancellation rights
India's Consumer Protection Act guarantees you the right to cancel a subscription within 14 days of purchase without incurring any penalty, provided you have not consumed the service extensively. For Artgrid, this means if you subscribe and download nothing or only a minimal amount of footage, you can demand a full refund within 14 days from the date of purchase, regardless of what Artgrid's own terms and conditions state.
The law also protects you from deceptive auto-renewal practices. Artgrid must provide clear, conspicuous, and prominent notice of auto-renewal terms, cancellation procedures, and charges before you complete your payment. If the renewal notice is hidden, unclear, or difficult to find, you have grounds to dispute the charge and seek a refund. Furthermore, the company must send you a reminder notification before each auto-renewal occurs.
Your legal position: If Artgrid fails to provide clear pre-purchase disclosure of auto-renewal terms, you can file a complaint with the National Consumer Disputes Redressal Commission (NCDRC) and request a refund of all charges deemed unlawful. The burden of proof lies with Artgrid to demonstrate that you explicitly agreed to their terms.
Escalation authority if Artgrid refuses your cancellation request
If Artgrid denies your refund request or ignores your cancellation within 30 days of submission, you can file a formal complaint with the Central Consumer Protection Authority (CCPA) or your state's Consumer Disputes Redressal Commission. The CCPA has the power to direct Artgrid to refund you, pay compensation for unfair trade practices, and cover your legal costs. Yafee recommends documenting all communication with Artgrid (email screenshots, transaction records, cancellation requests) before you escalate to the consumer authority, as this evidence strengthens your case significantly.
Step-by-step cancellation methods for Artgrid
Your cancellation process depends entirely on where you subscribed and what payment method you used initially.
Cancelling Artgrid if you subscribed directly on their website
- Log into your Artgrid account on the official website using your registered email and password.
- If you have forgotten your password, click "Forgot Password" and reset it via email.
- Navigate to your account settings or subscription management dashboard (typically under "Account", "Settings", or "Billing").
- This section displays your active subscription plan, next renewal date, and payment method on file.
- Locate the "Cancel Subscription" or "Manage Subscription" button within the billing section.
- Click this button to initiate the cancellation process.
- Review the cancellation confirmation screen, which will outline your final charge date and the reason Artgrid recorded for your cancellation.
- Artgrid may offer a discount or incentive to retain you; you are under no obligation to accept.
- Confirm your cancellation by clicking "Cancel Subscription" or the equivalent button.
- Artgrid should send you an immediate confirmation email to your registered address.
- Verify the confirmation email and save it for your records.
- Your subscription will terminate at the end of your current billing period; you retain access until that date.
Cancelling if you subscribed through apple app store
- Open the Apple App Store on your iPhone, iPad, or Mac device.
- Do not open the Artgrid app itself; navigate directly to the App Store application.
- Tap or click your profile icon in the top right corner of the App Store.
- Select "Subscriptions" from the menu.
- Find and select "Artgrid" from your active subscriptions list.
- The app will display your renewal date and subscription tier.
- Tap "Cancel Subscription" or "Edit Subscription" and then select "Cancel".
- Apple will ask you to confirm the cancellation.
- Confirm your choice by tapping "Confirm Cancellation" or "Yes, Cancel".
- You will receive a confirmation notification and email from Apple.
- Retain the confirmation email as proof of cancellation for Yafee's reference or future dispute resolution.
- Your access to Artgrid continues until the end of your paid billing period.
Cancelling if you subscribed through google play store
- Open the Google Play Store app on your Android device.
- Alternatively, visit play.google.com on a web browser and log in with your Google account.
- Tap or click the profile icon in the top right corner, then select "Subscriptions" or "Manage Subscriptions".
- You will see all active subscriptions linked to your Google account.
- Select "Artgrid" from the list of active subscriptions.
- The screen displays your plan details, renewal date, and next charge amount.
- Tap "Cancel Subscription" at the bottom of the screen.
- Google Play will display a final confirmation screen and may offer a retention incentive.
- Confirm your cancellation by tapping "Yes, Cancel" or the equivalent button.
- Google will send you a confirmation email within minutes.
- Save the confirmation email and note the exact cancellation date.
- Your Artgrid access remains active until the end of your current billing cycle.
Cancelling by post if digital methods fail
If Artgrid's website or app cancellation tools are unresponsive or if the company refuses your online cancellation request, you retain the legal right to cancel by sending a formal written cancellation notice by post.
- Prepare a cancellation letter typed or clearly handwritten in English.
- Include your full name, registered email address, subscription plan name, and account ID (if known).
- State your intention to cancel the subscription effective immediately or at the end of the current billing period.
- Request a written confirmation of cancellation and a refund of any charges incurred after the cancellation date.
- Date and sign the letter.
- Mail your cancellation letter via registered post (with acknowledgement due) to Artgrid's registered office address.
- Artgrid Corporation is registered in Canada; the company may also maintain a PO Box address for correspondence as referenced in their terms.
- Obtain the tracking number from the post office as proof of posting.
- Retain a copy of your cancellation letter, the registered post receipt, and tracking number.
- These documents constitute proof of cancellation for dispute resolution purposes.
- Allow 10-15 business days for Artgrid to receive and process your cancellation.
- Follow up with the company if you do not receive a written confirmation within this timeframe.
- If Artgrid does not respond or refutes your cancellation, escalate to the Central Consumer Protection Authority with your proof of posting.
- Yafee recommends this approach as the most legally defensible cancellation method when the company ignores digital requests.
Refunds and billing after your cancellation
Understanding what happens to your money after you cancel is critical to protecting your interests.
When you receive your refund
If you cancel within 14 days of your initial purchase and have used the service minimally (downloaded few or no clips), Artgrid must refund your entire subscription charge under the Consumer Protection Act. The company must process the refund within 30 days of receiving your cancellation request. Refunds are credited back to your original payment method: your bank account (if you paid by debit or credit card), your Apple ID account balance (if you subscribed via App Store), or your Google Play account balance (if you subscribed via Google Play).
If you cancel after 14 days or after consuming significant portions of the service, you are not automatically entitled to a refund under consumer law. However, you retain the right to cancel and avoid future renewal charges. Any unused portion of an annual plan may qualify for a partial refund at Artgrid's discretion, depending on their refund policy.
Blocking future renewal charges
After you cancel, verify that no further charges appear on your payment method. Monitor your bank statement or credit card transactions for 30 days. If Artgrid charges you again after your cancellation confirmation date, contact your bank or payment provider immediately and dispute the transaction as unauthorised. The payment processor (your bank, Apple, or Google) will reverse the charge and can flag the merchant for repeated unauthorised billing, which strengthens your position if you escalate to the consumer authority.
What happens after your cancellation is confirmed
Cancelling Artgrid does not leave you without options or immediate consequences; the process is straightforward and your access winds down gracefully.
Your access during the notice period
When you cancel Artgrid, your subscription remains active until the end of your current billing period. You retain full access to all downloaded clips and can continue using them under your existing license indefinitely, even after your subscription expires. However, you lose the ability to download new clips once your subscription ends. If you subscribed to a monthly plan, you have access for up to 30 days after cancellation. If you subscribed to an annual plan, you have access until the anniversary date of your initial purchase.
Confirming complete cancellation
After you cancel, Artgrid should send you a cancellation confirmation email within 24 hours. This email will state the cancellation date, your final billing date, and confirmation that no further charges will occur. If you do not receive a confirmation email within this timeframe, log back into your account and verify that your subscription status shows as "Cancelled" or "Inactive". If the status still shows as "Active", contact Artgrid support immediately to clarify whether your cancellation was processed successfully.
Common mistakes to avoid when cancelling Artgrid
Cancelling a subscription is rarely complicated, but a few common errors can delay your cancellation or leave you vulnerable to surprise charges.
Assuming you will be refunded automatically
Many creators mistakenly believe that cancelling an account automatically triggers a refund. This is false. Under Indian consumer law, you are entitled to a refund only if you cancel within 14 days of purchase and have not heavily used the service. Cancellations after this window typically do not qualify for refunds unless Artgrid's own terms promise otherwise. If you believe you qualify for a refund, submit a specific refund request in writing (email or post) after you cancel, citing the Consumer Protection Act and the reason for your refund claim.
Confusing cancellation with account deletion
Cancelling your subscription does not delete your account or personal data. You can log back into your Artgrid account at any time after cancellation to re-download previously purchased clips or reactivate your subscription. If you want to fully remove your account and all associated data, you must submit a separate account deletion request to Artgrid's data privacy team, which is a different process from subscription cancellation. Yafee advises submitting both a cancellation request and an account deletion request if you want to sever all ties with the platform.
Failing to save your confirmation email
Your cancellation confirmation email is your primary proof that you cancelled the subscription. If Artgrid subsequently charges you again or disputes your cancellation, this email is your strongest evidence in a consumer complaint or chargeback dispute. Do not rely on screenshots of the cancellation screen alone; always retain the confirmation email that Artgrid sends to you after cancellation is processed. Forward this email to yourself or save it in a dedicated folder for future reference.
Cancelling without checking your billing date
If you cancel on the last day of your billing month and your renewal date is tomorrow, Artgrid will still charge you for the next cycle because the billing system processes the renewal automatically. To avoid this final unwanted charge, cancel at least 3 to 5 days before your renewal date. Check your cancellation confirmation email to confirm the exact date your subscription will terminate.
Comparing Artgrid to similar stock footage alternatives
Before you cancel, you may want to understand how Artgrid's pricing and features compare to rival platforms, in case you wish to switch rather than cancel entirely.
| Platform | Annual cost (approx. USD) | Estimated INR | Best for | Cancellation ease |
|---|---|---|---|---|
| Artgrid | $199-249 | ₹16,400-20,500 | Unlimited downloads, 4K + RAW options | Web, App Store, Google Play |
| Shutterstock (Video) | $180-360 | ₹14,800-29,600 | Large library, enterprise licensing | Web account portal |
| Pond5 | $99-299 | ₹8,100-24,500 | Creator-friendly, royalty-free content | Web account portal |
| Adobe Stock Video | $59-239 per month | ₹4,800-19,600 | Integrated with Creative Cloud tools | Adobe account settings |
| Storyblocks | $180-360 | ₹14,800-29,600 | Music, effects, unlimited downloads | Web account portal |
Your next steps: getting support from yafee if needed
Yafee specialises in helping Indian consumers cancel subscriptions they no longer need, particularly when the company resists or ignores cancellation requests. If Artgrid refuses your cancellation, does not process a refund you believe you are owed, or continues to charge you after you cancel, Yafee can guide you through escalation to the Central Consumer Protection Authority and help you draft a formal complaint. Yafee has helped thousands of consumers recover unauthorised charges and enforce their cancellation rights under Indian consumer law.
Visit yafee.com today to check whether your Artgrid cancellation qualifies for a refund, or to request support if the company has ignored your cancellation request. Yafee's team will review your documentation and advise you on the strongest next step, whether that is a chargeback dispute, a consumer authority complaint, or escalation to your bank.
Summary and your consumer rights checklist
Cancelling Artgrid is straightforward when you follow the correct steps for your subscription platform and understand your legal position under Indian consumer law.
| Step | Action | Timeline | Status |
|---|---|---|---|
| 1. Verify your subscription platform | Identify whether you subscribed via website, Apple App Store, or Google Play | Immediate | ☐ |
| 2. Log in to your account | Access subscription or account settings on the correct platform | Immediate | ☐ |
| 3. Locate the cancellation button | Find and click "Cancel Subscription" or equivalent option | Immediate | ☐ |
| 4. Confirm your cancellation | Complete all steps shown on the confirmation screen | Immediate | ☐ |
| 5. Save your confirmation email | Retain the cancellation confirmation sent by Artgrid or your payment platform | Within 24 hours | ☐ |
| 6. Monitor for refunds and future charges | Check your bank statement or payment account for 30 days; dispute any unauthorised charges | 30 days post-cancellation | ☐ |
Contact information for escalating complaints
If Artgrid does not honour your cancellation or denies a refund you believe you are owed, escalate your complaint to the appropriate authority using the following contact details.
Central consumer protection authority
File a formal complaint online at https://consumerpd.nic.in/ or by post at the CCPA headquarters in New Delhi. The CCPA has jurisdiction over all pan-India consumer disputes involving unfair or deceptive business practices, including unauthorised billing and failure to honour cancellations.
Your state consumer disputes redressal commission
If the complaint amount is below ₹1 crore, you may file a complaint with your state's District Consumer Disputes Redressal Commission. This body typically processes complaints faster than the CCPA and is geographically closer to your residence. Yafee can advise you on whether your case qualifies for state or national jurisdiction.
Your bank or payment provider
If Artgrid continues to charge you after your cancellation date, contact your bank's disputes team and request a chargeback for unauthorised transactions. Most banks can reverse charges within 60-90 days of the disputed transaction.
Yafee has helped thousands of consumers navigate subscription cancellations and recover unauthorised charges. When you cancel Artgrid today, you protect your wallet and enforce the consumer rights guaranteed under Indian law. If you encounter resistance, Yafee is here to support your escalation and ensure Artgrid respects your decision to cancel.