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Frequently asked questions
Cancel Yoga International: Step-by-Step Guide
How to cancel Yoga International and understand your refund rights in india
What Yoga International is and why you might want to cancel
Yoga International is a subscription-based digital platform that delivers on-demand yoga classes, guided meditation sessions, wellness courses, and instructional content for practitioners of all levels. You access the service through their website or mobile and TV applications, with automatic monthly or annual billing that renews unless you explicitly cancel. Understanding what you are paying for and how to stop that charge is essential before you decide to leave.
Your reasons for cancelling are valid. Whether you have found another platform that suits your schedule better, your practice commitments have changed, or you simply want to reduce your monthly subscriptions, you deserve a clear and straightforward cancellation path. Yafee recognises that subscription management can be confusing, and our role is to walk you through the exact steps and your legal rights under Indian consumer law.
How the platform works
Yoga International stores your account and payment details on their servers. You log in via web, iOS app, or Android app and access their full video library. Your subscription auto-renews each billing cycle unless you cancel in advance. The platform uses three different billing systems depending on your subscription method: direct billing through their website, Apple App Store (for iOS users), or Google Play Store (for Android users). This distinction matters because your cancellation method depends entirely on which billing system processed your payment.
Common reasons to cancel
You might cancel because you prefer in-person classes, have subscribed to a competing platform, no longer have time for regular practice, or want to reduce discretionary spending. Whatever your reason, you have the legal right to cancel without penalty. Yafee has helped thousands of consumers navigate cancellation with confidence, and we apply that same clarity here.
Your consumer rights under indian law
India's consumer protection framework grants you specific rights when you cancel digital subscriptions with automatic renewal features.
The consumer protection act, 2019 and cooling-off period
The Consumer Protection (E-Commerce) Rules, 2020 establish your right to cancel a subscription with automatic renewal within 7 calendar days of the first charge, provided Yoga International clearly disclosed the subscription terms, price, frequency, and cancellation method before you completed the transaction. If the platform did not display these terms prominently, you may qualify for a refund even after the cooling-off period expires. This legal safeguard protects you against unclear or hidden billing practices, often called "dark patterns" in contract law.
Your legal position: You can invoke the 7-day cooling-off right regardless of whether you used the service. If Yoga International refuses your cancellation request or denies a refund you believe is lawful, you can escalate to the Central Consumer Protection Authority (CCPA) or file a formal complaint with your State Consumer Disputes Redressal Commission. Keep all billing emails, payment receipts, and account statements as evidence.
Non-refundable policy and your statutory protections
Yoga International states that membership fees are non-refundable after billing. However, this policy does not override your statutory cooling-off right under the Consumer Protection Act, 2019. If you cancel during a free trial period, you pay nothing. If you cancel after the trial or after a paid billing cycle has begun, the platform typically issues no refund for the remainder of that period, unless you invoke your cooling-off right or file a consumer complaint demonstrating unfair contract terms or misleading disclosure. Yafee advises keeping detailed records to support any refund claim.
Cancellation methods and which applies to you
Your cancellation method depends on which system processed your payment: the Yoga International website, Apple App Store, or Google Play Store.
Direct website billing
If you subscribed directly through yogainternational.com and your card is charged by Yoga International, you must cancel through their website account settings. This method gives you full control and immediate confirmation of cancellation.
Apple app store (iOS) billing
If you subscribe through an iOS device and Apple charges your linked payment method, you must cancel through your Apple ID settings, not through the Yoga International app. Apple handles all billing and refunds for app-based subscriptions.
Google play store (Android) billing
If you subscribe through an Android device and Google charges your linked payment method, you must cancel through your Google Play account settings, not through the Yoga International app itself. Google processes all billing for Android subscriptions.
How to cancel Yoga International on the website
Cancelling through the official Yoga International website is the most direct method and provides complete control over your account and billing.
Log into your account
- Visit yogainternational.com in your web browser.
- Enter your registered email address and password into the login fields.
- If you cannot remember your password, click the "Forgot password?" link and follow the email reset instructions.
Navigate to account and subscription settings
- Once logged in, locate your account menu, typically found in the top-right corner or in a hamburger menu (three horizontal lines).
- Select "Account", "Profile", or "Settings" from the dropdown menu.
- Look for a section labelled "Subscription", "Billing", "Plans", or "Membership".
Review your active subscription
- In the subscription section, you will see your current plan name, renewal date, and billing amount.
- Note the next billing date so you understand when your final charge will occur if you cancel now.
- Verify the billing frequency (monthly or annual).
Initiate cancellation
- Look for a button or link labelled "Cancel subscription", "Cancel membership", "Downgrade", or "End plan".
- Click this button. Yoga International may display a confirmation prompt or ask you to confirm your decision.
- You may see retention offers (discounts, pause options, or temporary price reductions). Review these, but proceed with cancellation if you are certain you wish to leave.
Confirm cancellation and save confirmation
- After you click the final confirmation button, the platform should display a cancellation confirmation message on screen.
- Take a screenshot of this confirmation or note the confirmation code displayed.
- You will typically receive a cancellation confirmation email within minutes. Check your email inbox and spam folder.
- Save this email and any confirmation number for your records.
How to cancel via apple app store (iOS)
If you subscribed through the Yoga International app on an iPhone or iPad, Apple manages your billing and you must cancel through Apple's system.
Open settings on your apple device
- On your iPhone or iPad, open the Settings app.
- Scroll to the top and tap your name to open your Apple ID profile.
Access subscriptions menu
- Tap Subscriptions (you may need to scroll down to find it under "Media and Purchases").
- All active subscriptions will appear in a list.
Find and select Yoga International
- Locate "Yoga International" in your subscriptions list.
- Tap on the Yoga International subscription to open its details page.
Cancel the subscription
- Tap the Cancel subscription button.
- Apple will ask you to confirm. Select "Confirm Cancellation" or a similar option.
- Your screen will show a confirmation that your subscription has been cancelled and when your access ends.
Verify cancellation via email
- Apple will send you a cancellation confirmation email from [email protected].
- This email confirms the cancellation date and your final access date.
- Save this email as proof of cancellation.
How to cancel via google play store (Android)
If you subscribed through the Yoga International app on an Android device, Google manages your billing and you must cancel through Google Play.
Open google play on your android device
- Open the Google Play Store app on your Android phone or tablet.
- Tap the profile icon in the top-right corner.
Navigate to subscriptions
- Select Manage subscriptions from the menu that appears.
- You will see a list of all your active subscriptions.
Select Yoga International subscription
- Tap "Yoga International" from the subscriptions list.
- The subscription detail page will open, showing your renewal date and plan cost.
Cancel the subscription
- Tap Cancel subscription.
- Google will display a series of confirmation screens. Review any retention offers.
- Confirm your cancellation by selecting "Yes, cancel subscription" or equivalent.
Confirm cancellation details
- Google will display your cancellation confirmation on screen, showing your final access date.
- Screenshot this confirmation or note the cancellation details.
- Check your email for a cancellation confirmation from Google (usually from [email protected]).
- Save this email and any confirmation code.
Refund eligibility and recovery options
Your right to a refund depends on when you cancel relative to your billing cycle and whether the platform met its disclosure obligations.
Refund eligibility within the cooling-off period
You have an automatic right to cancel and claim a refund within 7 calendar days of the first charge if Yoga International clearly displayed all subscription terms before you paid. You do not need to provide a reason. If the platform failed to disclose the renewal terms, price, or cancellation method prominently, your cooling-off right may extend beyond 7 days, and you can pursue a refund under unfair contract terms legislation.
Refund eligibility after the cooling-off period
After 7 days, Yoga International typically applies a non-refundable policy. However, Yafee advises that you can still request a refund if you can demonstrate that the terms were unclear, the billing was misleading, or the service did not match its description. File a complaint with the CCPA or your State Consumer Disputes Redressal Commission with supporting evidence (billing emails, screenshots, proof of non-use).
How to request a refund directly from Yoga International
- Contact Yoga International's customer support via email or their website contact form.
- Explain clearly that you wish to request a refund and state the reason (e.g., you cancelled within 7 days, or the terms were not clearly disclosed).
- Include your account email, subscription start date, and billing details.
- Keep a copy of all correspondence.
- Allow 5 to 10 business days for a response.
- If Yoga International denies your refund request, escalate to your State Consumer Protection Authority or the CCPA.
- File a formal complaint including all email evidence, billing records, and a clear explanation of why you believe the refund is justified under the Consumer Protection Act, 2019.
Pricing and subscription tiers
Understanding Yoga International's pricing structure helps you calculate the financial impact of cancellation and identify any unused balance.
| Plan type | Billing frequency | Monthly cost (approx.) | Annual cost (approx.) | Best for |
|---|---|---|---|---|
| Monthly subscription | Monthly | ₹299-499 | N/A | Short-term or trial users |
| Annual subscription | Annually (billed once) | N/A | ₹1,999-2,999 | Regular practitioners seeking annual savings |
| Free trial | Limited period (usually 7 days) | ₹0 | N/A | New users testing the platform |
Note: Prices vary by region and may change. Verify current pricing on yogainternational.com before subscribing or calculating refund amounts.
What happens after you cancel
Cancellation is not instantaneous; you retain access until the end of your current billing cycle.
Your access after cancellation
Once you cancel, you will retain full access to Yoga International until the end of your current billing period. If you cancel mid-month on a monthly plan, you can use the service until that month ends. If you cancel during an annual subscription, you will typically lose access at the end of the 12-month period from your original purchase date. Yoga International will not charge you again after this date.
Account deactivation and data
Your account remains in the system for 90 days after cancellation, allowing you to reactivate if needed. After 90 days, Yoga International may delete your account data, saved preferences, and watch history. If you wish to preserve any information, download or export it before the deactivation window closes. Contact customer support to clarify your platform's data retention policy.
Reactivation options
You can reactivate your subscription at any time through the same method (web, Apple App Store, or Google Play Store). Yafee recommends checking whether Yoga International offers returning-customer discounts or promotional rates if you plan to rejoin.
Common mistakes to avoid when cancelling
Cancellation is straightforward when you follow the correct steps, but a few preventable errors can complicate matters.
Cancelling through the wrong channel
If you subscribed via Apple App Store or Google Play, cancelling through the Yoga International website will not stop your recurring charges. You must cancel through the app store that processed your payment. Conversely, if you subscribed directly on yogainternational.com, cancelling through an app store will have no effect. Verify your billing source before you cancel.
Assuming cancellation happens immediately
Many users believe cancellation is effective instantly. In reality, your access continues until the end of your current billing cycle. If you cancel on the 10th of the month but your billing cycle runs from the 15th to the 14th, you will be charged once more on the 15th unless you explicitly request an immediate refund before that date.
Not saving confirmation evidence
Screenshots and confirmation emails are your proof that you cancelled. Without them, you cannot dispute unexpected charges if a billing error occurs. Always screenshot the final confirmation screen and save the confirmation email for at least 12 months.
Missing the cooling-off window
You have only 7 days from your first charge to invoke your cooling-off right. After this period, Yoga International's non-refundable policy typically applies. Act quickly if you wish to claim a refund based on the Consumer Protection Act, 2019.
After cancellation checklist
Use this checklist to ensure your cancellation is complete and your account is secure.
| Action | Status | Notes |
|---|---|---|
| Received cancellation confirmation email | Check spam folder if not in inbox | |
| Saved confirmation code or screenshot | Store in cloud or email for 12 months | |
| Verified final access date | Confirm when your subscription ends | |
| Checked for final charge after cancellation date | Monitor your account or bank statement for unexpected charges | |
| Downloaded account data or preferences (if needed) | Complete before 90-day deactivation window closes | |
| Requested refund if eligible (within 7 days) | Act quickly to preserve your cooling-off right |
Comparison of cancellation methods
Each cancellation method has distinct advantages and processing timelines.
| Cancellation method | Processing time | Confirmation method | Refund eligibility | Recommended for |
|---|---|---|---|---|
| Website (yogainternational.com) | Immediate | Instant on-screen + email | Full eligibility within 7 days | Direct billing subscribers |
| Apple App Store | 1-3 hours | Email from Apple | Apple processes refunds | iOS users (iPhone/iPad) |
| Google Play Store | 1-3 hours | Email from Google | Google processes refunds | Android users |
| Customer support email | 5-10 business days | Email response | Subject to terms review | Technical issues or disputes |
How yafee can help you manage cancellations
Navigating subscription cancellations and understanding your legal rights under Indian law can be complex. Yafee specialises in helping consumers cancel unwanted services efficiently and recover refunds they are entitled to under the Consumer Protection Act, 2019. Yafee guides you through every step, from initial cancellation through to refund claims and escalation to consumer authorities.
Our team at Yafee keeps track of cancellation policies, retention tactics, and consumer law changes so you do not have to. If Yoga International refuses your cancellation or disputes a refund you believe is lawful, Yafee provides templates, evidence checklists, and guidance on filing formal complaints with the CCPA or your State Consumer Disputes Redressal Commission.
Visit yafee.com to explore cancellation guides for hundreds of other subscription services and learn your consumer rights. Yafee has helped thousands of consumers cancel problematic subscriptions, recover refunds, and take control of their digital spending.
Yoga International contact and mailing address
If you encounter technical issues or need to escalate your cancellation request, contact Yoga International directly or send written cancellation notice to their corporate address.
Email and web support
Visit yogainternational.com and locate their "Contact Us" or "Help" page. Most enquiries are handled via web form or email support. Expect a response within 5 to 10 business days.
Mailing address for written cancellation notice
If you prefer to cancel by post or require a formal record of your cancellation request, send a letter to Yoga International's corporate address. Include your account email, full name, subscription plan, billing period, and a clear statement that you wish to cancel your subscription effective immediately. Request a written confirmation of cancellation and retain a copy of your letter and proof of postage.
Yafee advises sending written cancellation by registered post or courier with tracking to ensure Yoga International receives your notice. This creates a legal record of your cancellation request and protects you if disputes arise over refunds or unexpected charges.
Summary and next steps
Cancelling Yoga International is straightforward when you use the correct method and understand your legal protections under Indian consumer law. Whether you cancel via the website, Apple App Store, or Google Play Store, always save confirmation evidence and act within 7 days if you wish to claim a refund under your cooling-off right. If Yoga International refuses a refund you believe is lawful, escalate to the CCPA or your State Consumer Disputes Redressal Commission with supporting documentation. Yafee has helped thousands of consumers navigate subscription cancellations with confidence, and we encourage you to visit yafee.com for additional resources, templates, and guidance on managing your digital subscriptions responsibly.