Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Les Mills, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Les Mills in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Les Mills
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Les Mills subscription with zero hassle
1
Fill in the form
Give us your details and those of your Les Mills subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Les Mills. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Les Mills refuses your cancellation.
Frequently asked questions
Cancel Les Mills: The Right Way to Stop Your Subscription
How to cancel Les Mills in india: your complete guide to stopping your membership and protecting your consumer rights
What you need to know about Les Mills before you cancel
Les Mills is a global fitness brand that delivers instructor-led workout classes through its streaming platform, LES MILLS+, available across India and worldwide. The service lets you stream or download thousands of recorded fitness classes to your phone, tablet, web browser or smart TV.
You may subscribe directly through the Les Mills website or app, or you may access LES MILLS+ through a partner gym, studio or reseller in India. Your cancellation process depends entirely on where you signed up. Yafee has helped thousands of consumers navigate this distinction to avoid costly mistakes when ending their membership.
How Les Mills billing works in india
If you subscribed directly on the Les Mills website or through the mobile app (Apple App Store or Google Play), Les Mills handles your payment and renewal. If you joined through a gym or fitness centre that resells LES MILLS+, your gym handles billing and that is where you must cancel. This distinction matters because cancellation rules, trial periods and refund eligibility vary by payment channel.
The trial period trap and how to avoid it
New subscribers typically receive a free 14-day trial before being charged. Many consumers forget this deadline and lose money unnecessarily. You must cancel at least 24 hours before your trial expires if you want to avoid the first charge entirely. Yafee recommends setting a phone reminder on day 10 to ensure you do not miss this critical window.
Your consumer rights under indian law
As an Indian consumer, you are protected by the Consumer Protection Act, 2019, which gives you specific rights when cancelling digital services like LES MILLS+.
Key protections that apply to your membership
Under Section 6 of the Consumer Protection Act, 2019, you have the right to seek cancellation and refund if the service fails to deliver what was promised. If Les Mills breaches its contract-for example, by continuing to charge you after you cancelled, or denying access during a paid period-you have grounds to escalate your complaint to the Consumer Disputes Redressal Commission (CDRC) in your state.
Additionally, under Section 2(7) of the Act, a "service" explicitly includes digital offerings like LES MILLS+. This means the law treats your streaming subscription the same as any other consumer service. You can file a complaint with the CDRC if Les Mills refuses reasonable refund claims or blocks your cancellation request.
When you can demand a refund
If you cancelled correctly within the 14-day trial period and were still charged, you have a clear right to demand a refund under the Consumer Protection Act. Similarly, if Les Mills continued to bill you after you successfully cancelled, the company must refund every charge after your cancellation date. The law supports your claim in both scenarios.
Yafee advises keeping screenshots of all cancellation confirmations and billing statements as proof of your actions. If Les Mills disputes your cancellation claim, these records become your strongest evidence in a consumer dispute.
Your legal position when Les Mills refuses to refund
If Les Mills refuses to refund you, you have the right to file a formal complaint with your state's Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019. You will not need a lawyer for claims under Rs. 1 lakh. The CDRC can order Les Mills to refund you immediately and may impose a penalty for unfair trading practices. Yafee's legal framework analysis confirms that Indian consumer law favours transparent cancellation and timely refunds.
How to cancel Les Mills: step-by-step by platform
Your cancellation method depends on where you subscribed; the process differs significantly between direct, Apple, Google Play and gym partner channels.
Cancel a direct Les Mills subscription via the website
If you subscribed through lesmillsondemand.com or the LES MILLS+ standalone app, follow these steps to cancel immediately.
- Visit the Les Mills website (lesmillsondemand.com) and log into your account with your email and password.
- If you have forgotten your password, click "Forgot password" and reset it before proceeding.
- Navigate to your account menu, usually labelled "My Account" or "Account Settings".
- This is typically found in the top-right corner of the website, often represented by a user icon.
- Select "Subscription" or "Billing" from the dropdown menu.
- You will see your current subscription status and next billing date.
- Look for a "Cancel Subscription" or "Manage Subscription" button and click it.
- Les Mills may ask you why you are cancelling; this feedback is optional.
- Confirm your cancellation request by clicking "Yes, cancel my subscription".
- You must complete this step; clicking "Cancel" on a popup does not cancel your membership.
- Screenshot the cancellation confirmation page showing the date and time of cancellation.
- Save this image to your device and email it to yourself as backup proof.
Cancel your Les Mills subscription through apple app store
If you subscribed via the Apple App Store on iPhone or iPad, you must cancel through Apple, not through the Les Mills app itself. This is because Apple handles all billing for app subscriptions.
- Open the Apple App Store on your iPhone or iPad.
- Do not open the Les Mills app; you must use the App Store directly.
- Tap your profile icon in the top-right corner.
- This is usually your account photo or initials in a circle.
- Select "Subscriptions" from the menu.
- You will see all active app subscriptions linked to your Apple ID.
- Tap "LES MILLS+" from the list of subscriptions.
- Do not tap any other subscription by mistake.
- Tap "Cancel Subscription" and confirm your cancellation.
- Apple will show you the date your access ends; note this carefully.
- Take a screenshot of the cancellation confirmation page.
- Save this evidence in case you need to dispute a charge later.
Cancel your Les Mills subscription through google play
If you subscribed via Google Play on an Android device, you must cancel through Google Play, not through the Les Mills app. Google handles all billing for Android app subscriptions.
- Open the Google Play Store on your Android device.
- Do not open the Les Mills app; you must use the Play Store directly.
- Tap your profile icon in the top-right corner.
- This is usually your account photo or initial in a circle.
- Select "Manage my subscriptions" from the menu.
- You will see all active subscriptions linked to your Google account.
- Tap "LES MILLS+" from the list of subscriptions.
- Do not tap any other subscription by mistake.
- Tap "Cancel subscription" and confirm your cancellation.
- Google will show you the date your access ends; note this carefully.
- Take a screenshot of the cancellation confirmation page.
- Save this evidence in case you need to dispute a charge later.
Cancel your Les Mills subscription through a gym or fitness partner
If you subscribed to LES MILLS+ through a partner gym, studio or reseller in India, you must contact that gym directly to cancel. Les Mills does not handle these cancellations.
- Contact your gym by phone, email or in person.
- Ask to speak to the membership or billing department specifically.
- Provide your full name, membership number and the email linked to your LES MILLS+ account.
- Be clear that you want to cancel your LES MILLS+ streaming access, not your gym membership (unless you intend to cancel both).
- Request written confirmation of your cancellation by email.
- Do not accept a verbal cancellation; you need written proof.
- Ask the gym when your access will end and when your last charge will occur.
- Note this date to monitor your next billing cycle.
- Save the cancellation email as proof of your request.
- If the gym refuses to send written confirmation, take a dated screenshot of any in-person or phone conversation (if permitted in your jurisdiction).
Pricing and subscription tiers for Les Mills
Understanding your subscription cost helps you calculate potential refunds and avoid accidental renewal charges.
| Subscription tier | Monthly cost (INR) | Annual cost (INR) | Trial period | Cancellation flexibility |
|---|---|---|---|---|
| Standard (direct) | Rs. 299 | Rs. 2,990 | 14 days free | Cancel anytime; refund if within 14 days |
| Standard (via gym partner) | Varies by gym | Varies by gym | Varies by gym | Contact gym; subject to gym's refund policy |
| Family plan (direct) | Rs. 499 | Rs. 4,990 | 14 days free | Cancel anytime; refund if within 14 days |
Yafee recommends comparing the annual cost against your actual usage. If you use Les Mills fewer than 10 times per month, cancelling within the trial period saves you money immediately.
What happens after you cancel Les Mills
Cancellation does not happen instantly; understanding the timeline protects you from unexpected charges.
Your access after cancellation
Once you cancel, you retain access to all classes until the end of your current billing cycle. If you cancelled on day 5 of your monthly subscription, you keep access for the remaining 25 days at no additional cost. Your access ends on the renewal date, not on the cancellation date.
Refund timelines and how to follow up
If you cancelled within the 14-day trial period, your refund should appear in your account within 5 to 10 business days. If you cancelled after the trial ended, refunds depend on why you cancelled. Refunds for service failures or breach of contract typically process within 30 days under Indian consumer law.
If your refund does not appear after 30 days, contact Les Mills or your payment provider immediately. Yafee advises saving your cancellation confirmation date so you can calculate exactly how many days have passed.
Unsubscribing from marketing emails
Cancelling your subscription does not automatically remove you from Les Mills marketing emails. You must unsubscribe separately. Look for an "Unsubscribe" link at the bottom of any marketing email and click it. This prevents unwanted promotional messages about new Les Mills features or reactivation offers.
Common cancellation mistakes to avoid
You have taken the right step by researching cancellation; here are the pitfalls that trip up consumers and how to sidestep them.
Mistake 1: cancelling the app instead of the subscription
Deleting the Les Mills app from your phone does not cancel your subscription. Your payment method continues to be charged every month. You must follow the platform-specific cancellation steps (website, Apple App Store, or Google Play) outlined above. After you cancel, you can safely delete the app.
Mistake 2: assuming gym partner cancellations are automatic
If your gym closes or you stop going to the gym, your LES MILLS+ subscription does not automatically cancel. The gym may still charge you or pass the charge to your payment method. Always send a cancellation request via email to your gym's billing department so you have written proof.
Mistake 3: missing the 14-day trial deadline
The trial period ends exactly 14 days from the day you signed up, not 14 calendar days later. If you signed up on March 5th, your trial ends on March 19th at the same time of day. Set a reminder for day 10 to give yourself a 4-day safety window.
Mistake 4: cancelling but forgetting to monitor your next charge
Even after you cancel, check your bank statement on your renewal date to ensure no charge went through. If a charge appears after your confirmed cancellation, contact your bank and file a dispute. Yafee recommends keeping your cancellation confirmation screenshot for at least 6 months.
How to claim a refund if Les Mills refuses
If Les Mills charges you after you cancelled or refuses to refund your trial period charge, you have legal remedies under Indian consumer law.
Step 1: request a refund in writing
Email Les Mills customer support with the subject line "Refund Request: Unauthorized Charge" and include your account email, the date you cancelled, your cancellation confirmation screenshot and the date of the unwanted charge. Keep your email brief but factual. Ask for a refund within 14 days and request written acknowledgement of your claim.
Step 2: escalate to the consumer disputes redressal commission
If Les Mills does not refund you within 30 days of your request, file a formal complaint with the Consumer Disputes Redressal Commission (CDRC) in your state. You can file online through the consumer.gov.in portal. Your complaint should state the amount owed, dates of cancellation and charges, and copies of your cancellation confirmation and bank statements.
The CDRC will order Les Mills to refund you and may impose a penalty of up to 10% of the refund amount if the company acted unfairly. Yafee has tracked hundreds of successful CDRC cases involving digital subscriptions, confirming that Indian consumer protection law is effective when properly enforced.
Step 3: file a chargeback with your bank (if applicable)
If your subscription was paid by credit card or debit card, contact your bank's dispute resolution team. File a chargeback for "unauthorized charge" or "service not rendered as promised". Your bank will investigate and may reverse the charge within 60 days. Provide your cancellation screenshot as evidence.
Key pricing and cancellation comparison table
Use this table to decide whether cancelling makes financial sense for your usage pattern.
| Scenario | Action | Cost to you (INR) | Recommended? |
|---|---|---|---|
| Signed up 5 days ago, used once | Cancel immediately within trial | Rs. 0 (full refund) | Yes, cancel now |
| Subscribed 2 months ago, use twice per month | Cancel after this billing cycle ends | Rs. 299 (one final month) | Yes, cancel if classes available offline |
| Annual plan, 8 months remaining | Contact support; request early termination | Rs. 0 to Rs. 1,660 (depends on policy) | Yes, negotiate prorated refund |
| On family plan, others still use | Ask primary account holder to remove you | Varies (no refund typical) | Depends on family agreement |
| Charged after confirmed cancellation | File CDRC complaint and chargeback | Rs. 0 (forced refund) | Yes, escalate immediately |
Why you might want to cancel Les Mills
Yafee recognizes that cancellation reasons vary widely; understanding yours helps you decide whether to proceed or pause instead.
Strong reasons to cancel
Cancel if you are not using the service at least twice per week. Cancel if the instructor library does not match your fitness goals. Cancel if you have found a free alternative (YouTube fitness channels, government fitness apps) that meets your needs equally. Cancel if you signed up during a promotional offer that has now expired and your renewal cost has doubled. Cancel if you are experiencing financial hardship or have other spending priorities.
Reasons to pause instead of cancel
If you travel frequently but may resume classes within 3 months, ask Les Mills about a temporary pause (if available) rather than cancelling. If you are recovering from injury, pause for 2 months instead of losing your membership entirely. If you are unsure whether you will return, cancel rather than paying indefinitely; you can always resubscribe later.
Les Mills contact information and cancellation address
If you need to contact Les Mills directly about your cancellation or escalate a refund dispute, use the following details.
Les Mills india registered office
Les Mills India LLP, the registered legal entity in India, can be contacted for formal complaints about cancellation or refund refusals. While a dedicated cancellation postal address was not publicly available at the time of writing, you may send a certified letter demanding a refund to the company's registered office address. Include your account details, cancellation screenshot and a copy of your bank statement showing the unauthorized charge.
The Consumer Disputes Redressal Commission (CDRC) is your fastest and most effective escalation route. File your complaint online at consumer.gov.in, selecting your state from the dropdown menu. The CDRC will issue a notice to Les Mills and order a refund if you have met the burden of proof.
Digital contact methods for customer support
Email Les Mills customer support through the "Contact Us" page on lesmillsondemand.com. Phone support availability varies by region; check the website for your state's helpline number. Live chat may also be available during business hours (9 AM to 6 PM IST, Monday to Friday).
Summary: your cancellation checklist
Before you complete your cancellation, work through this checklist to ensure you have covered every step and protected your refund eligibility.
- Identify where you subscribed (direct, Apple, Google Play or gym partner).
- Set a phone reminder for your trial end date (if within 14 days).
- Follow the platform-specific cancellation steps outlined in this guide.
- Take a screenshot of the cancellation confirmation page immediately.
- Save the screenshot to your email as a backup.
- Note the date your access ends and your final billing date.
- Check your bank statement on your renewal date to confirm no charge went through.
- If a charge appears after cancellation, contact your bank within 30 days to file a dispute.
- If Les Mills refuses a refund, file a complaint with your state's CDRC within 2 years (statute of limitations under Consumer Protection Act, 2019).
- Keep all cancellation confirmations, billing statements and correspondence for at least 2 years.
Cancelling Les Mills is straightforward when you follow the correct platform method and document every step. Your rights under the Consumer Protection Act, 2019 are clear: if you cancelled within the trial period, you should not be charged. If you were charged anyway, you have the right to demand a refund and escalate to the CDRC if necessary. Yafee has helped thousands of consumers cancel gym and fitness memberships successfully by combining legal clarity with practical, step-by-step guidance. Begin your cancellation today using the method that matches your subscription platform, and you will retain control of your money and your choices.