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Frequently asked questions
Cancel Windy: The Right Way to Reclaim Your Data
How to cancel your Windy subscription and take control of your weather data costs
Understanding Windy and why cancellation matters
Windy is a professional-grade weather and radar platform relied upon by pilots, sailors, paragliders and meteorology professionals across Ireland and beyond. The service delivers real-time wind maps, multiple forecast models, precipitation layers, temperature data and aviation-focused intelligence including METAR and TAF reports. You gain access to hyperlocal weather detail that standard forecasts cannot provide. However, Windy operates a free tier alongside a premium paid option, and premium pricing can shift without adequate notice to subscribers.
Your decision to cancel carries weight. Whether you have found a more affordable alternative, no longer require precision forecasting, or simply need to reduce subscription costs, you deserve a straightforward cancellation path without hidden charges or unexpected renewals. At Yafee, we recognise that subscription services often obscure their cancellation processes, and we guide you through each step with clarity and precision.
What Windy premium includes
Windy Premium unlocks hourly temporal resolution (1-hour detail instead of standard intervals), removes advertisements, prioritises your server requests for faster loading, and grants access to advanced meteorological model outputs and extended forecast horizons. For casual weather checking, the free tier serves most needs. For professional users-pilots preparing flights, sailors planning ocean passages, meteorologists conducting research-premium features justify the cost until your circumstances change.
When to consider cancelling Windy
You may be ready to cancel if you have switched to a competing service, a recent price increase no longer aligns with your budget, you rarely use premium features, or your subscription renewed without clear warning. The most common trigger we encounter at Yafee is a surprise price jump combined with the realisation that you have not accessed the premium features in months. That clarity deserves immediate action.
Pricing, plans and what you are actually paying
Windy's subscription pricing varies by country, platform and billing cycle, meaning your bill may differ significantly from another subscriber's.
| Plan | Typical cost (Ireland, EUR) | What you receive | Best suited for |
|---|---|---|---|
| Windy Free | €0 | Core maps, basic forecasts, standard model resolution | Casual users, occasional checks |
| Windy Premium (annual) | €18-35 per year | Hourly detail, ad-free service, faster requests, full model suite | Best value for daily premium users |
| Windy Premium (monthly) | €2-4 per month | Same premium features, billed monthly | Short-term needs, trial users |
The annual plan costs considerably less per month, which explains why cancellation surprises occur frequently: subscribers forget their yearly renewal date and face an unexpected larger charge. We recommend checking your payment history at Yafee to identify exactly how you subscribed and when your next renewal is due.
Hidden costs and price increase surprises
Windy has adjusted its premium pricing over recent years. Users regularly report receiving price-change notices with minimal advance warning. The most frustrating scenario occurs when you miss the notice, your subscription renews at the higher rate, and you only discover the increase weeks later on your bank statement. This situation is precisely why immediate cancellation becomes essential for many Irish subscribers. If you have been billed more than expected, you may have grounds for a refund under Irish consumer law.
Your consumer rights and what irish law protects
Irish consumer law provides you with explicit statutory protections when cancelling digital subscriptions and services.
Consumer rights act 2022 and your statutory right to cancel
The Consumer Rights Act 2022 (which implements the EU Consumer Rights Directive) grants you a legal right to cancel most distance contracts, including digital subscriptions, within 14 calendar days of purchase without providing a reason. This cooling-off period begins on the day you conclude the contract, not the day you first use the service. Crucially, for ongoing subscriptions (those that renew automatically), you retain the right to cancel at any time after the initial contract period ends, and you must receive clear confirmation of cancellation within a reasonable timeframe. The seller-in this case, Windy or the platform through which you subscribed-bears the burden of proving you agreed to their cancellation terms.
Furthermore, the Act requires that any subscription terms, including auto-renewal clauses and cancellation procedures, must be presented to you clearly and prominently before you commit financially. If Windy has failed to provide transparent cancellation information, that failure itself may entitle you to cancel outside the standard timeframe.
Your legal position on cancellation
You are entitled to: Cancel your Windy subscription at any time after the initial billing period without penalty, provided you follow the cancellation method the company has published. If Windy has not provided a clear, accessible cancellation route, you may submit a written cancellation request and it must be honoured. You have the right to receive written confirmation of your cancellation. If you cancel within 14 days of purchase (the statutory cooling-off period), you are entitled to a full refund. If you cancel after this period but within the same billing cycle, you are entitled to a pro-rata refund for unused service, depending on the terms of your subscription agreement.
Windy's obligations include: Providing you with transparent, pre-purchase information about pricing, billing frequency and cancellation methods. Making cancellation as easy as the original subscription process. Honouring cancellation requests submitted via email, in-app form or support ticket. Processing refunds within 14 days of cancellation (for eligible requests). Confirming cancellation in writing and ceasing all charges immediately.
Consumer enforcement body in ireland
If Windy refuses to honour your cancellation or fails to issue a lawful refund, you can escalate your complaint to the Competition and Consumer Protection Commission (CCPC), Ireland's consumer rights enforcement authority. The CCPC investigates breaches of the Consumer Rights Act 2022 and has the power to impose fines and require companies to remedy breaches. You can file a complaint online at ccpc.ie at no cost.
How to cancel your Windy subscription: step-by-step methods
Windy subscriptions are managed through different platforms depending on how you subscribed, so follow the route that matches your purchase.
Method 1: direct cancellation via windy.app website
If you subscribed directly through the Windy website, you can manage and cancel your subscription through your account settings.
- Visit windy.com and log in with your account email and password
- If you cannot remember your password, use the "Forgot password" link to reset it
- Navigate to Account Settings or Subscription (usually found in the user menu, top right)
- Look for a gear icon, profile name, or "My Account" option
- Locate your active Premium subscription or billing details section
- Select the option to Cancel subscription or Manage subscription
- Read any final prompts carefully; Windy may offer a discount to retain you
- Confirm that you wish to proceed with cancellation
- You will receive an on-screen confirmation and a confirmation email to your registered address
- Save or print this email as proof of cancellation
- Verify that your subscription status now shows "Cancelled" or "Inactive"
- Check your next payment date; charges should cease immediately
- If you are charged after cancellation, contact [email protected] with your cancellation confirmation
Method 2: cancellation via google play store (Android)
If you subscribed to Windy Premium through the Google Play Store on an Android device, you manage cancellation through Google Play, not Windy directly.
- Open the Google Play Store app on your Android device (or visit play.google.com in a web browser)
- Ensure you are logged in with the Google account that purchased the subscription
- Tap your profile icon (top right) and select Payments and subscriptions
- Tap Subscriptions
- You will see a list of all your active subscriptions
- Locate and tap Windy
- Tap Cancel subscription or Manage subscription
- Follow the prompts and confirm cancellation
- Google will offer you the option to pause the subscription instead; you may decline
- You will see a final confirmation screen with your cancellation date
- You will receive a confirmation email from Google Play
- Your subscription will end on the date shown; you will not be charged again
- If you subscribed monthly, access continues until the end of the current billing cycle
Method 3: cancellation via apple app store (iOS)
If you subscribed through the Apple App Store on an iPhone or iPad, Apple manages your subscription and cancellation.
- Open Settings on your Apple device (or visit appleid.apple.com on a web browser)
- If using a web browser, sign in with your Apple ID
- Tap Subscriptions (or Account → Subscriptions on web)
- Locate Windy in your subscriptions list
- Tap Cancel or Turn off auto-renewal
- Confirm your cancellation
- Apple may display options to downgrade or pause; you may select "Cancel" to proceed
- You will see confirmation on screen with your cancellation effective date
- Apple typically sends a confirmation email, though this is not always immediate
- Your subscription will end on the date shown; no further charges will occur
Method 4: email cancellation via Windy support (direct request)
If you cannot locate the cancellation option in your account, or you prefer written confirmation, contact Windy support directly.
- Send an email to [email protected]
- Subject line: "Subscription cancellation request"
- Include your full name, email address associated with your Windy account, and the date you subscribed
- State clearly: "I request to cancel my Windy Premium subscription effective immediately"
- Keep a copy of your email and send it via a method that provides a delivery receipt
- Use your email account's "request read receipt" or "delivery confirmation" feature
- Windy support should respond within 2-3 business days
- They will confirm cancellation and advise on any refunds due
- Follow up if you do not receive a response within 5 business days
- Resend your cancellation request with a note: "This is a follow-up to my cancellation request sent on [date]"
- Once cancellation is confirmed, verify no further charges appear on your next billing statement
Refunds and what you are entitled to claim
Your refund entitlement depends on when you cancel and the terms of your subscription agreement.
Refund eligibility and timeline
You are entitled to a full refund if you cancel within 14 days of purchase under the Consumer Rights Act 2022's cooling-off period, provided you have not used the service extensively (Windy may argue that substantial use waives your right, but the burden is on them to prove it). You are entitled to a pro-rata refund if you cancel after the 14-day period but within the same billing cycle; for example, if you purchased a monthly subscription for €3 and cancel after 10 days of a 30-day month, you may be entitled to approximately €1 (20 days unused). You are entitled to no refund if you cancel after your current billing cycle has completed, though you will not be charged again.
Windy should process refunds within 14 calendar days of receiving your cancellation request. The refund will be returned to your original payment method. If you paid by debit or credit card, the refund may take a further 3-5 business days to appear in your account, depending on your bank.
Claiming a refund if cancellation was not your choice
If Windy increased its price without adequate notice, or if your subscription renewed without clear reminder, you may have grounds to claim a refund even outside the standard cooling-off period. In your cancellation email or support request, include the phrase: "I request cancellation and a full refund on the grounds that I was not provided with clear advance notice of the price increase / renewal date." Yafee recommends including screenshots of any price-increase notifications you received (or evidence that you did not receive them) as supporting documentation.
After your cancellation: what happens next
Cancellation is straightforward once confirmed, but you should take a few steps to ensure a clean break from Windy.
Verify cancellation and monitor your account
Within 24 hours of cancellation, log back into your Windy account and check that your subscription status displays as "Cancelled," "Inactive" or "None." If it still shows "Active" or "Pending renewal," contact support immediately-this indicates a cancellation failure. Monitor your bank or card statement for the next two billing cycles to confirm no further charges appear. If you are charged after confirmed cancellation, you have the right to dispute the charge with your bank under consumer chargeback rules.
Delete your account (optional)
Cancellation stops your charges but does not delete your account or personal data. If you wish to remove your account entirely, contact [email protected] and request account deletion. Yafee advises that you should do this in writing so you have proof of your request. Windy may retain some data for legal or accounting purposes, but they should delete your core profile and payment information within 30 days.
Uninstall the app and remove saved payment methods
If you downloaded the Windy app, you can uninstall it from your device (this does not affect your subscription status; cancellation is already complete). Remove any saved payment methods linked to your Windy account to prevent accidental re-subscription. On the Google Play Store or Apple App Store, you can also remove Windy from your installed apps and hide it from your library if you prefer.
Common mistakes and how to avoid them
Cancellation is rarely difficult once you know where to look, and you are not alone if you have already made one of these mistakes-thousands of consumers face the same pitfalls every month.
Confusing cancellation with pause or downgrade
Many subscription platforms, including Windy, offer options to "pause" or "downgrade" your subscription instead of cancelling it entirely. A pause may stop charges temporarily but re-activate automatically after a set period. A downgrade moves you to a lower tier (e.g., from Premium to Free) but may still incur a charge. If you intend to cancel completely, explicitly select the cancellation option, not pause or downgrade. Review the final confirmation carefully; it should state "Your subscription is cancelled" or "Your Premium subscription will end," not "Your subscription is paused."
Cancelling the wrong subscription or account
If you manage multiple subscriptions or have more than one email account, verify you are logged into the correct account before cancelling. Google Play and Apple App Store subscriptions are tied to your device's account (the Google account or Apple ID you use on that device), so ensure you are cancelling Windy on the account that actually holds the subscription. If you have multiple devices, you may have multiple Windy subscriptions; cancel all of them to avoid surprise charges.
Missing the confirmation email or overlooking the effective date
Cancellation confirmation emails can be caught by spam filters or buried in your inbox. Search your email for "Windy," "subscription" and "cancellation" immediately after you submit a cancellation request. Pay close attention to the "cancellation effective date" stated in the confirmation-your subscription may continue until the end of the current billing cycle, not cease immediately. If you cancel on the 15th of a 30-day month, you will have access until the 30th, then charges will stop on the 1st of the next month.
Attempting to cancel through the wrong platform
If you subscribed via Google Play, you cannot cancel via the Windy website; you must cancel through Google Play. Conversely, if you subscribed directly through Windy's website, cancelling via your card issuer's dispute process is a last resort, not a first option. Identify your original subscription method and follow the appropriate cancellation route. At Yafee, we have helped thousands of consumers resolve the frustration of cancelling through the wrong channel by identifying your subscription method first.
Comparison: should you cancel or keep your Windy subscription
Before you finalize your cancellation, consider whether keeping Windy might still serve your needs, or whether an alternative is genuinely better value.
| Reason to keep Windy Premium | Reason to cancel |
|---|---|
| You use the app or website at least 3-4 times per week for professional or serious hobby purposes | You have not opened the app in more than a month |
| You rely on the hourly model resolution and ad-free experience | You find the free tier or a competitor's free tier sufficient |
| The annual plan costs €18-35, which is less than €0.05 per day | A recent price increase has made it unaffordable to you |
| You are a pilot, sailor or meteorology professional who depends on accuracy | You are a casual weather checker who can use a general weather app |
If cost is the barrier, consider downgrading to the free tier for three months while you assess whether you miss the premium features. If you use Windy irregularly, the free tier almost certainly meets your needs. If you have switched to a competitor that you prefer, cancel immediately; loyalty to a subscription you no longer use serves no one.
Checklist: ensuring your cancellation is complete
Use this checklist to confirm that your Windy cancellation has been processed correctly and that no further charges will occur.
- Account status checked: I logged into my Windy account and verified that my subscription status shows "Cancelled" or "Inactive"
- Confirmation in hand: I received a written confirmation email or on-screen confirmation of my cancellation, and I have saved or printed this
- Payment method removed: I have removed any saved payment methods from my Windy account (optional but recommended)
- Refund claim submitted (if applicable): If I cancelled within 14 days or due to a price increase, I have requested a refund in writing and have a record of my request
- Next billing monitored: I have noted the date when my next billing cycle would have occurred and will check my statement on that date
- No charges received: My first full month after cancellation has passed with no unexpected charges from Windy
- App uninstalled (optional): I have removed the Windy app from my device to avoid accidental re-subscription
- Refund received (if claimed): If I claimed a refund, it has appeared in my bank account within 14-21 days
Taking action: contact Windy support
If you have attempted cancellation through the steps above and have encountered difficulty, or if you believe you are entitled to a refund and Windy has not responded, escalate your request directly.
Windy support contact details
Email: [email protected]
Web support: Visit windy.com/support to submit a support ticket or access the help centre
Response time: Windy typically responds to support queries within 2-3 business days. If you receive no response within 5 business days, resend your request and escalate to the Competition and Consumer Protection Commission (CCPC) at ccpc.ie.
Escalation to the CCPC (if Windy does not cooperate)
If Windy refuses your cancellation request, fails to issue a lawful refund, or does not respond to your support enquiry within 5 business days, you can file a formal complaint with the Competition and Consumer Protection Commission (CCPC), Ireland's consumer rights regulator.
File a complaint at: ccpc.ie/consumer/how-to-make-a-complaint
Required information: Your name, contact details, Windy account email, dates of all cancellation attempts, copies of any confirmation emails or support responses, and a brief description of what has gone wrong. Include any evidence of price increases, failed cancellations or unanswered support requests.
Cost: Filing a complaint with the CCPC is free. The Commission will investigate your complaint and has the authority to require Windy to honour your cancellation or refund.
Timeline: The CCPC typically investigates complaints within 8-12 weeks. You will be kept informed of progress throughout.
Final summary: take control of your subscriptions today
Cancelling your Windy subscription is your right under Irish consumer law, and the process is straightforward once you identify where you subscribed. Whether you subscribed directly, via Google Play, via the Apple App Store, or through another platform, you now have a clear, step-by-step method to cancel without delay. You are entitled to transparent cancellation information, confirmation of your cancellation, and a refund if you cancel within 14 days or due to a price increase or lack of notice. If Windy fails to honour these rights, the CCPC exists to enforce them.
Thousands of Irish consumers use Yafee to navigate subscription cancellations every month, and we have helped you understand not just how to cancel, but why your rights matter and where to escalate if your cancellation is refused. Take action today: log into your account, follow the method that matches your subscription type, and confirm your cancellation in writing. Do not let surprise charges or forgotten subscriptions drain your budget. Yafee is here to ensure that when you decide to cancel, you have the legal clarity and procedural confidence to do so cleanly and completely.