Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by My Perfect Cv, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at €0.90 for 48h, then €49.00 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
My Perfect Cv in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled My Perfect Cv
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your My Perfect Cv subscription with zero hassle
1
Fill in the form
Give us your details and those of your My Perfect Cv subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to My Perfect Cv. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if My Perfect Cv refuses your cancellation.
Frequently asked questions
Cancel My Perfect Cv: The Right Way
How to cancel My Perfect CV in ireland and reclaim your money: a complete legal guide
What is My Perfect CV and why you might cancel
My Perfect CV is an online resume and cover letter builder that helps job seekers in Ireland create professionally formatted documents in minutes. The platform offers a free tier with basic templates and guidance, alongside premium subscription plans that unlock full downloads, multiple export formats, and recruiter-focused language enhancements. Many Irish users turn to My Perfect CV to refresh their CV quickly or to trial pre-written content before customising it for specific job applications.
The service operates on automatic subscription renewal, which means your account renews at regular intervals unless you actively cancel. If you signed up for a trial or premium plan and now want to stop paying, you need to act within specific legal timeframes to protect your money. Yafee, the specialist contract law resource, has documented the cancellation pathways and legal protections that apply to Irish consumers using digital services like this one.
Subscription plans and what you'll pay
My Perfect CV operates three subscription tiers. Understanding your current plan and its renewal date is essential before you cancel, as it determines your refund eligibility and the exact steps you must follow.
| Plan | Billing cycle | Cost (EUR) | What you get |
|---|---|---|---|
| Free | Ongoing | €0 | Basic CV and cover letter builder, limited downloads |
| Premium (14-day trial then monthly) | Trial then every 4 weeks | €3.50 trial, then €20 per 4 weeks | Unlimited CVs, full downloads, all formats, premium templates |
| Premium (annual) | Yearly | €70 per year | Same features, billed annually (€5.83 per month equivalent) |
The 14-day trial automatically converts to a paid monthly subscription if you do not cancel before day 14 expires. This is where most cancellation disputes arise. Set a calendar reminder on day 10 of your trial so you do not accidentally miss the cancellation window and face an unwanted charge.
Reasons to cancel My Perfect CV
You may cancel for legitimate reasons: you have finished job hunting, you did not realise the trial would renew automatically, you are unhappy with the templates, or you found a better alternative. Whatever your reason, Irish consumer law protects your right to cancel at any time, and Yafee exists to ensure you understand exactly how to exercise that right cleanly.
Customers frequently report surprise renewal charges and difficulty obtaining refunds if they cancel after the renewal date has passed. This is why acting quickly and keeping written proof of your cancellation request matters enormously.
Your legal position as an irish consumer
Irish and European consumer law grants you specific protections when cancelling online subscription services. Understanding these rights is the foundation of a successful cancellation.
Consumer rights act 2022 and the 14-day withdrawal period
The Consumer Rights Act 2022 implements the European Consumer Rights Directive into Irish law and gives you a statutory 14-day right of withdrawal. This period runs from the moment you enter the contract (typically when you sign up for the trial or premium plan). Within those 14 days, you can cancel and request a full refund without providing any reason, provided you have not substantially used the service.
Critically, if you have actively downloaded, exported, or printed multiple CVs during your trial, My Perfect CV may argue that you have consumed the service and therefore forfeited your withdrawal right. Irish courts and the Competition and Consumer Protection Commission (CCPC) interpret "substantial use" narrowly, so downloading a single CV to test the service typically does not disqualify you from a refund. Nevertheless, the company may dispute this, which is why your cancellation evidence must be contemporaneous and clear.
Your legal position
- You have the right to cancel within 14 days and receive a full refund if you have not substantially used the service.
- After 14 days, you can still cancel, but you lose the automatic refund entitlement unless My Perfect CV has breached its contract terms or failed to provide the service.
- If the company refuses to refund you within 14 days, you can escalate to the Competition and Consumer Protection Commission (CCPC), Ireland's statutory consumer enforcement body.
- You are entitled to clear, honest cancellation instructions at the point of sign-up. If the company obscures or delays the cancellation process, that behaviour itself may breach consumer protection rules.
Unfair contract terms and the right to cancel at any time
The Consumer Rights Act 2022 also prohibits unfair contract terms. A term that prevents you from cancelling outside of a specific window, or that imposes punitive early-termination fees without clear justification, may be deemed unfair and therefore unenforceable. Yafee advises that you do not accept restrictions on your right to cancel simply because they appear in the terms and conditions. If My Perfect CV refuses to cancel your subscription citing an unfair term, you can report the breach to the CCPC.
How to cancel My Perfect CV: step-by-step methods
You can cancel My Perfect CV through three distinct routes: account self-service, email contact, or phone contact. Each method carries different advantages for keeping evidence of your request.
Method 1: cancel through your account dashboard
Logging into your account and cancelling directly is the fastest route and generates automatic confirmation.
- Open your web browser and navigate to the My Perfect CV website.
- Log in using the email address and password associated with your account.
- If you have forgotten your password, click "Forgot password?" and reset it via the link sent to your email.
- Locate the Account Settings or Subscription Management section (usually found in a menu labelled "My Account" or under a gear icon in the top right corner).
- Find the Billing or Subscription panel and select "View subscription" or "Manage subscription".
- Click the "Cancel subscription" or "Cancel my plan" button.
- The system may prompt you to confirm or to enter a reason for cancellation. Respond truthfully but concisely.
- Once you submit the cancellation request, the system will display a confirmation message and send you a confirmation email to your registered email address within minutes.
- Take a screenshot of the on-screen confirmation and forward it to your own email address as backup.
- Download and save your confirmation email. This is your proof of cancellation and will protect you if a charge appears on your account later.
Method 2: cancel by email
Email cancellation creates a paper trail and is useful if you prefer written correspondence or if the account dashboard is not accessible.
- Compose a new email to [email protected].
- In the subject line, write: "Cancellation request for [your email address]".
- In the body, include the following information:
- Your full name
- The email address associated with your My Perfect CV account
- The date you signed up for your current plan
- A clear statement: "I hereby request immediate cancellation of my My Perfect CV subscription, effective immediately. Please confirm this cancellation in writing and confirm that no further charges will be applied."
- If you are within the 14-day trial or withdrawal period, add: "I request a full refund of any charges already taken, as I am exercising my statutory 14-day right of withdrawal under the Consumer Rights Act 2022."
- Send the email and retain a copy in your records.
- Allow 5 business days for a response. If you do not receive a cancellation confirmation within this time, send a follow-up email marked "URGENT: Awaiting cancellation confirmation".
Method 3: cancel by phone
Speaking to customer service directly can resolve cancellation issues in real time, but you must document the conversation immediately afterward.
- Call My Perfect CV customer service on 0808 189 0676 during business hours (typically 09:00-17:00, Monday to Friday).
- When connected, provide the agent with your full name, email address, and account details.
- State clearly: "I wish to cancel my My Perfect CV subscription immediately and confirm that no further charges will be applied."
- If you are within 14 days, add: "I am exercising my 14-day right of withdrawal and request a full refund of any charges."
- Ask the agent for their name, the date and time of the call, and a reference number for your cancellation. Write these details down immediately.
- Request that the agent email you a cancellation confirmation to your registered email address. Do not end the call until you confirm that confirmation has been sent.
- After the call, email the customer service address confirming the conversation: "This email confirms my telephone cancellation request made on [date] at [time] with [agent name], reference [reference number]."
What happens after you cancel
Cancellation and access withdrawal are two separate events. Understanding what occurs in the days after you cancel will help you plan your next steps and verify that the cancellation is genuine.
Immediate after cancellation (day 1)
Once you submit a cancellation request, My Perfect CV will send you a confirmation email. This email will state the date on which your access will end. Typically, access ends at the end of your current billing cycle (for example, if your monthly plan renews on the 15th and you cancel on the 10th, you retain access until the 14th). In some cases, the company offers immediate access removal, but this is not automatic.
Your CVs, cover letters, and any documents you have created remain stored in your account after cancellation, but you will not be able to download, email, print, or export them once your access ends. If you have documents you wish to keep, download and save them now, before the cancellation date arrives.
Checking your bank statement (5 to 10 days after cancellation)
Monitor your credit card or bank account for the next billing cycle date. If the cancellation was successful, you will see no charge on your renewal date. If a charge appears, contact My Perfect CV immediately with proof of your cancellation request. Yafee recommends taking screenshots of both your bank statement and your cancellation confirmation email, then emailing both to the customer service address with the subject line "Disputed charge after cancellation".
Refunds and your rights within 14 days
Refund eligibility depends on when you submit your cancellation request relative to your trial or purchase date.
Refunds within the 14-day withdrawal period
If you cancel within 14 days of signing up or entering a paid plan, you are entitled to a full refund of charges already taken. The Consumer Rights Act 2022 requires the company to process this refund within 14 calendar days of receiving your cancellation request, using the same payment method by which you were charged.
My Perfect CV cannot refuse a refund simply because you downloaded or printed a CV, unless you have demonstrably downloaded and used dozens of documents or engaged in commercial resale of the service. Light trial use is protected.
Refunds after 14 days
After the 14-day period expires, refunds are at the company's discretion unless My Perfect CV has breached the contract (for example, by failing to provide the service you paid for, or by charging you after you successfully cancelled). You may still request a refund if you have a legitimate complaint about the service quality, but you are not automatically entitled to one.
How to claim a refund
- Contact customer service by email to [email protected] with the subject line "Refund request for [your email address]".
- Include your full name, account email, the date you signed up, the date you cancelled, and the amount charged.
- If you are within 14 days, state: "I am exercising my statutory 14-day right of withdrawal under the Consumer Rights Act 2022 and request a full refund of EUR [amount] charged on [date of charge]."
- Allow 14 calendar days for processing. If the refund does not appear in your account within this period, escalate to the Competition and Consumer Protection Commission.
Common cancellation mistakes and how to avoid them
Many Irish consumers believe their cancellation is complete when it has not been fully processed, or they submit requests that lack the evidence needed to prove cancellation later. Here are the traps to avoid.
Mistake 1: assuming deletion of your app means cancellation
Deleting the My Perfect CV app from your phone or tablet does not cancel your subscription. You must log into the account and submit a formal cancellation request through the methods above. Your subscription will continue to renew and charges will continue until you cancel through the official channels.
Mistake 2: cancelling via social media or messaging
Sending a cancellation request to My Perfect CV via Facebook, Instagram, or other social media may not be actioned quickly or reliably. Always use email ([email protected]) or phone (0808 189 0676) for cancellation to ensure your request enters the official customer service system and generates a logged record.
Mistake 3: not saving your cancellation confirmation
If you do not download and save your cancellation confirmation email, you will have no proof if a charge appears on your account later. Screenshot the confirmation and email it to yourself immediately. Save it to cloud storage as a backup. Yafee advises treating this document like a receipt: it is your only protection against a disputed charge.
Mistake 4: cancelling only days before your renewal date
If you cancel on day 27 of a 30-day billing cycle, the company will likely charge you for the full 30-day period before processing the cancellation. Cancel as soon as you decide not to continue, even if this is days into your billing cycle. You cannot be charged for periods after a confirmed cancellation request.
Mistake 5: not following up if you receive no confirmation
If you do not receive a cancellation confirmation email within 5 business days of submitting your request, the cancellation may not have been processed. Send a follow-up email immediately. Do not assume silence means the request was accepted. Escalate to the CCPC if the company does not respond within 10 business days.
What to do if My Perfect CV refuses to cancel
In rare cases, the company may claim that you are not eligible to cancel or may delay the cancellation process. You have clear legal recourse.
Step 1: formal written demand
Email the customer service address with the subject line "Final demand for cancellation and refund". Restate your cancellation request, cite the Consumer Rights Act 2022, and give the company 5 business days to respond. Keep this email professional and factual.
Step 2: report to the competition and consumer protection commission
If My Perfect CV does not respond or refuses to cancel, lodge a formal complaint with the Competition and Consumer Protection Commission (CCPC), Ireland's statutory consumer protection authority. The CCPC has the power to investigate breaches of consumer law and can compel the company to refund you and stop unfair practices.
Visit www.ccpc.ie and click "Make a complaint" to submit your case online. Attach all emails, screenshots, and cancellation confirmations (or proof of your attempt to cancel). The CCPC typically investigates within 20 working days.
Step 3: chargeback through your bank
If the CCPC process is slow or the company ignores the investigation, contact your bank or credit card issuer and request a chargeback for any charges incurred after your cancellation request. Provide your cancellation evidence to the bank. Most banks will reverse the charge within 30 days if you can prove you attempted to cancel.
Pricing comparison and whether My Perfect CV is worth the cost
Understanding the true cost of your subscription relative to alternatives will inform your cancellation decision and help you choose a better service after you cancel.
| Service | Annual cost (EUR) | Key features | Trial period |
|---|---|---|---|
| My Perfect CV Premium | €70 (or €240 per year if monthly) | Unlimited CVs, full downloads, premium templates | 14 days free |
| Canva Pro | €120 | CV and cover letter templates, unlimited downloads, design tools | 7 days free |
| LinkedIn Premium | €48 per month (€576 annually) | Profile visibility, recruiter search, no CV builder | 1 month free for eligible users |
| Google Docs (free) | €0 | CV templates, unlimited storage, no branding | N/A |
| Microsoft Word (€70 annual) | €70 | CV templates, document editing, cloud storage | 1 month free trial |
| Indeed Resume | €0 to €200 (premium tools) | Free basic CV builder, optional premium features | Varies |
My Perfect CV at €70 per year is competitive for a dedicated CV service, but only if you use the premium features regularly. If you are a one-time user or prefer simpler alternatives, Google Docs or Microsoft Word templates offer equivalent results at lower or no cost.
Cancellation checklist and timeline
Use this checklist to ensure your cancellation is complete and protected by evidence.
| Action | Deadline | Proof required |
|---|---|---|
| Submit cancellation request | Immediately (ideally within 14 days of signup) | Email confirmation or screenshot of dashboard cancellation |
| Receive cancellation confirmation email | 1 to 5 business days after request | Email receipt saved and screenshotted |
| Download all CVs and documents | Before access end date (stated in confirmation) | Saved PDF or document file |
| Check bank statement for unwanted charges | On or after your renewal date | Bank statement screenshot if charge appears |
| Request refund if eligible (within 14 days) | Within 14 days of signup or charge | Cancellation confirmation email + refund request email |
| Escalate to CCPC if company refuses | If no response within 10 business days | All correspondence, screenshots, payment records |
Customer reviews and satisfaction ratings
Independent reviews of My Perfect CV highlight both strengths and common frustrations that may support your decision to cancel.
- Positive feedback: Users praise the intuitive template design, rapid document generation, and professional output quality.
- Common complaints: Customers report difficulty cancelling subscriptions, surprise renewal charges, and poor response times from customer service. Many users felt the 14-day trial converted to paid subscription without sufficient reminder emails.
- Trustpilot rating (as of recent data): approximately 4.5 out of 5 stars, but a significant proportion of low ratings centre on billing and cancellation issues rather than product quality.
These patterns suggest that My Perfect CV's cancellation process is a known weak point. Yafee recommends treating this guide as your defence: follow these steps precisely and you will have the evidence needed to protect yourself if a dispute arises.
Contact information and escalation address
If you need to escalate your complaint beyond customer service, use these official channels.
My Perfect CV customer service
- Email: [email protected]
- Phone: 0808 189 0676 (Monday to Friday, 09:00-17:00 GMT)
Competition and consumer protection commission (CCPC)
- Website: www.ccpc.ie
- Phone: 01 402 5555
- Address: Bloom House, 5 Bloomfield Avenue, Dublin 8, Ireland
Your bank's chargeback department
- Contact details are usually printed on the back of your debit or credit card, or in your online banking portal under "Dispute a transaction".
Final summary: reclaim control of your subscription
Cancelling My Perfect CV is straightforward when you follow the legal framework and procedural steps outlined above. Your rights under the Consumer Rights Act 2022 are robust: you can withdraw from the service within 14 days and claim a full refund without penalty, and you can cancel at any time thereafter if you wish to stop paying.
The key to a successful cancellation is action and evidence. Do not delay, do not assume deletion of the app counts as cancellation, and do not discard your confirmation email. Keep written proof of every interaction with customer service, use email or phone rather than social media, and escalate to the CCPC immediately if the company refuses to honour your cancellation request.
Yafee has helped thousands of consumers cancel subscriptions and recover unwanted charges by applying these same principles. Whether you are cancelling because you no longer need the service, because you found a better alternative, or because you were surprised by an automatic renewal, Yafee's legal framework will guide you through the process cleanly and protect your money every step of the way. Start your cancellation today using the method that suits you best, save your confirmation, and you will be free of the subscription within days.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel My Perfect Cv?
Join over 30,000 users who already trust us.