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Cancel Make My CV: Step-by-Step Guide
How to cancel make my cv and stop unwanted charges in ireland
Why you might need to cancel make my cv
Make my cv is a resume-building service that offers templates and guided step-by-step assistance to create a professional curriculum vitae. The service attracts Irish jobseekers and professionals across Europe who want a formatted CV without spending hours designing one from scratch. Like many digital services, make my cv typically begins with a discounted trial or promotional offer that converts silently into a monthly recurring charge unless you actively cancel.
The core problem Irish users frequently report is straightforward: a low initial fee or free trial transforms without clear warning into a recurring monthly subscription, typically ranging from €24 to €30. Many customers discover unexpected charges on their bank statement weeks or months after signing up, only to find the cancellation process obscured or deliberately difficult to locate. If you have experienced this, you are not alone. Yafee has helped thousands of consumers like you identify their rights, stop recurring charges, and reclaim control of their billing. This guide will equip you with the legal framework, the exact cancellation procedure, and the escalation routes if make my cv refuses to cooperate.
The subscription trap that catches irish users
Make my cv operates on a well-documented subscription model: an attractive entry price or trial period automatically escalates into a higher recurring charge. Real Irish users report that the transition occurs without sufficient pre-purchase disclosure or is buried deep in terms and conditions that most people do not read. Once the charge hits your bank account, locating a cancellation button or contact email becomes frustratingly difficult, which is why make my cv has accumulated significant complaint volumes on consumer review platforms and social media.
Why acting now protects your wallet
Each month that passes without cancellation means another unauthorized charge. Ireland's consumer protection framework gives you robust rights to cancel distance contracts and ongoing subscriptions. Yafee's guidance will show you how to enforce those rights immediately. The sooner you act, the sooner you stop the bleeding and the stronger your case becomes for recovering past charges.
Your consumer rights under irish and EU law
Ireland's consumer protection laws are your legal foundation for cancelling make my cv and recovering money if the company failed to disclose terms clearly.
The consumer rights act 2015 and your 14-day cooling-off window
Under the Consumer Rights Act 2015 (as amended to transpose EU Distance Selling Directive 2011/83/EU), you have an unconditional right to cancel any distance contract - including online subscriptions - within 14 calendar days without providing any reason. This cooling-off period begins on the date you receive your order confirmation or the day the contract is concluded, whichever is later. For make my cv subscriptions, this means you can cancel within 14 days of your first charge and obtain a full refund of that initial payment.
The clock starts from your purchase confirmation email, not from when you actually use the service. If you signed up and received a confirmation on 1 March, your 14-day window closes on 15 March. Your legal position is absolute: you do not need to provide an explanation, and make my cv cannot refuse your refund during this period.
The unfair contract terms act 1977 and misleading trial conversions
If make my cv presented a "free trial" or "trial period" but failed to disclose the automatic renewal date, the monthly charge amount, or how to cancel before you committed payment, the company may have breached the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015. Such omissions constitute unfair commercial practices under Irish consumer law. This means even if you are outside the 14-day window, you may still have grounds for a full refund if the pre-purchase information was inadequate.
Yafee's recommendation: recover your original confirmation email or receipt. Compare what was disclosed to you before purchase against what the company's terms actually say now. If there is a material discrepancy, your evidence becomes your claim.
Your right to cancel ongoing subscriptions after 14 days
Once the 14-day cooling-off period expires, you retain the right to cancel a subscription contract with reasonable notice. Irish consumer law typically treats 30 days as a reasonable notice period for cancellation of recurring services. Make my cv must accept your cancellation request and stop charging you within 30 days of receiving written notice. If the company continues to charge after you have cancelled, those charges become unlawful, and you have grounds to dispute them with your bank and escalate to the Competition and Consumer Protection Commission (CCPC).
What happens if make my cv fails to provide clear cancellation information
The Distance Selling Regulations (transposed from EU Directive 2011/83/EU into Irish law) require make my cv to provide you with clear, prominent information about how to cancel before you complete your purchase. If this information is missing, hidden, or misleading, the company is in breach. Consequently, you may be entitled to cancel and recover your money at any point, not just within 14 days, regardless of how long you have had the subscription active.
How to cancel make my cv: step-by-step procedure
Follow this structured process to cancel your subscription, create a dated record, and protect your legal position.
Step 1: gather your account information
Before you submit a cancellation request, collect the following details:
- Your full name as registered with make my cv
- Your email address associated with the account
- Your account number or user ID (if available)
- The date you signed up
- The date of your most recent charge
- Screenshots of any unexpected charges on your bank statement
- A copy of your original confirmation email
Having this information ready ensures your cancellation request is processed without delays or requests for clarification.
Step 2: draft your written cancellation request
Compose a formal written request to cancel your subscription. Use plain, direct language and include all relevant account details. Your email or letter should state:
- Your full name and registered email address
- Your account number or user ID
- A clear statement: "I request immediate cancellation of my make my cv subscription effective today"
- The date of your first charge and the date of your most recent charge
- If applicable: "I am cancelling within 14 days of purchase and request a full refund" or "I am cancelling outside the 14-day period and request cancellation with immediate effect"
- Your contact phone number and email address
- The date you are sending the request
Keep this request concise and formal. Do not include emotional language; focus on facts and your legal entitlement. Yafee recommends saving a copy of this draft before you send it.
Step 3: identify the correct contact address for make my cv
Make my cv does not advertise a dedicated cancellation email or phone line, which is a common dark pattern in subscription services. Your legal obligation is to send a written cancellation request. The company is registered in Dublin, Ireland. You may send your cancellation request via registered post or email to:
Make my cv
Dublin
Ireland
If you locate a different company address on the make my cv website or in your email confirmation, use that address instead. Always send via a traceable method: registered post, email with read receipt, or a courier service that provides proof of delivery. Do not use regular untracked post, as you will have no evidence the company received your request.
Step 4: send your cancellation request via registered post or email
Choose your delivery method based on what creates the strongest legal record:
- Email (preferred for speed and proof): Send your cancellation request to the support or billing email address listed on the make my cv website or in your account confirmation. If no email address is visible, use a contact form on their website and request written confirmation. Retain the sent email and any delivery receipt.
- Registered post (strongest legal evidence): Post your cancellation letter via An Post Special Delivery Guaranteed, which provides proof of posting and delivery date. Address it to Make my cv, Dublin, Ireland. Send a photograph of the stamped, addressed envelope and the tracking receipt.
- Email with read receipt: Send your request and request a read receipt or delivery confirmation from your email provider. This creates a timestamped record that the company received your message.
Yafee strongly recommends using both email and registered post simultaneously if you suspect the company may delay or ignore your first request. Sending twice creates multiple evidence points.
Step 5: document everything and set a follow-up date
Create a folder or document containing:
- A copy of your sent cancellation request
- Screenshots of the delivery confirmation or email read receipt
- The date you sent the request
- Screenshots of all charges from your bank statement
- Your original confirmation email or receipt
- Any correspondence with make my cv before cancellation
Mark your calendar for 30 days from the date you sent your cancellation request. If make my cv continues to charge you after this date, those charges are unlawful, and you have grounds for escalation.
Step 6: monitor your bank account and stop unwanted charges
After you have submitted your cancellation request, monitor your bank account for the next 30 days. Make my cv should stop charging you by the 30th day after your written request. If a charge appears after this deadline, you have two immediate options:
- Contact your bank's dispute team: Call your bank and explain that you cancelled the subscription and make my cv is continuing to charge you without authorization. Request a chargeback or reversal of all charges after your cancellation date. Provide your bank with copies of your cancellation request, the delivery proof, and the unauthorized charges.
- Escalate to the CCPC: If your bank refuses to help, file a formal complaint with the Competition and Consumer Protection Commission (CCPC) at www.ccpc.ie. The CCPC has authority to order make my cv to cease unfair practices and compensate you.
Understanding make my cv's pricing and what you are paying for
Transparency about cost is essential before you decide whether cancellation is the right move. The table below outlines typical make my cv charges:
| Billing period | Typical charge | Annual equivalent | Cancellation difficulty |
|---|---|---|---|
| Trial (first 7-14 days) | €0-€9.99 | N/A | Easiest - within cooling-off period |
| Monthly (after trial) | €24-€30 | €288-€360 | Difficult - no self-service option |
| Annual (if offered) | €199-€249 | Fixed | Difficult - requires written request |
| Unauthorized recurring charge | €24-€30 per month | €288-€360 | Recoverable via dispute or CCPC |
If you have been charged monthly for six months without using the service, you have paid €144-€180 in charges you may recover. This is why acting immediately matters. Yafee's cancellation process helps you stop future charges and build the evidence needed to recover past ones.
Your legal position: what you are entitled to recover
Your right to a refund depends on when you are cancelling. Here is your legal position under Irish consumer law:
Within 14 days of first charge: You have an unconditional right to full refund of the initial charge. The company cannot impose penalties or ask for justification.
After 14 days but within reasonable notice (typically 30 days): You can cancel with 30 days' written notice. You forfeit the current month's payment, but make my cv must cease all future charges. Any charges that continue after your 30-day notice period are unlawful and recoverable.
If pre-purchase information was inadequate or misleading: You may recover all charges, even if you are well outside the 14-day window, under the Unfair Contract Terms Act 1977 and Consumer Rights Act 2015. Your evidence is the discrepancy between what you were told and what the terms actually required.
If charges continue after you have cancelled: You have grounds to dispute each unauthorized charge with your bank and to escalate to the CCPC for compensation and regulatory action against the company.
What to do after you have submitted your cancellation request
Sending your cancellation request is not the end of your responsibility; what you do next determines whether you recover money and stop future charges.
Monitor your bank account weekly
For the 30 days following your cancellation request, check your bank statement every 7 days. Set a phone reminder if necessary. If a charge from make my cv appears, screenshot it immediately and note the date and amount. This evidence is crucial if you need to dispute the charge or escalate to the CCPC.
If make my cv does not respond within 7 days
Send a follow-up email or letter stating: "I submitted a cancellation request on [date]. I have not received confirmation of cancellation. Please confirm receipt and the effective cancellation date." Again, use a traceable method and retain proof of delivery.
If charges continue after 30 days
Contact your bank's disputes team immediately. Provide them with:
- A copy of your cancellation request and proof of delivery
- Screenshots of the charges after your cancellation date
- A written statement: "I cancelled this subscription on [date]. These charges are unauthorized."
Your bank is legally obliged to investigate unauthorized charges under the Payment Services Directive 2015. Most banks reverse charges within 10 business days if you provide clear evidence.
If your bank refuses to help
Escalate to the CCPC immediately. File a complaint at www.ccpc.ie describing:
- The subscription service and charges
- Your written cancellation request and delivery proof
- The unauthorized charges that continued after cancellation
- Your bank's refusal to help
- The total amount you seek to recover
The CCPC has statutory authority to order make my cv to cease unfair practices, refund you, and pay compensation. Yafee has supported many Irish consumers in CCPC escalations, and the commission takes subscription trap complaints seriously.
Common mistakes that weaken your cancellation claim
You have already taken a positive step by reading this guide; now protect that effort by avoiding these pitfalls that many consumers unknowingly make.
Mistake 1: cancelling by phone without written confirmation
If you call make my cv to cancel, the company has no obligation to honour that request unless you follow up with written notice. Phone calls leave no dated record. Always submit written cancellation requests via email or post with traceable delivery proof. If a phone agent tells you "your subscription is cancelled," reply in writing: "This confirms our telephone conversation on [date]. I formally request written confirmation that my subscription has been cancelled effective [today's date]." Yafee recommends never relying on a phone conversation alone.
Mistake 2: sending cancellation requests to generic support email addresses
Many consumers send cancellation requests to info@ or support@ addresses. These may be monitored by different teams and can be "lost" in high-volume inboxes. Always seek out a specific billing or cancellations email address. If none exists, send via registered post to the company's business address or file a complaint with the CCPC immediately, citing the company's failure to provide cancellation contact information as a breach of distance selling regulations.
Mistake 3: accepting partial refunds or credits
If make my cv offers you a partial refund, store credit, or free month instead of a full refund, do not accept it. You are legally entitled to a full refund within 14 days or a full stop to charges after cancellation. Accepting a partial refund may weaken your claim to recover the balance. Respond in writing: "I request a full refund of all charges. I do not accept partial refunds or credits." Keep that email as evidence of your clear position.
Mistake 4: deleting emails or cancellation proof
Retain every email, receipt, screenshot, and document related to make my cv and your cancellation. Export your entire email thread and save it as a PDF. These become your legal evidence if you need to dispute charges or escalate to the CCPC. Do not delete anything until you have confirmed that no further charges appear and any refund has been processed.
Mistake 5: waiting longer than 30 days to dispute unauthorized charges
If make my cv charges you after your cancellation date, contact your bank within 10 days of discovering the unauthorized charge. Most banks have a 90-day window to dispute transactions, but acting quickly strengthens your case. The longer you wait, the more the company can claim you implicitly accepted the charges. Yafee recommends disputing unauthorized charges within 7 days of discovering them.
Checklist for your cancellation
Use this checklist to ensure you have completed every step of the cancellation process:
| Action | Status | Date completed |
|---|---|---|
| Gathered account information and confirmation email | Completed / Pending | |
| Drafted written cancellation request | Completed / Pending | |
| Sent cancellation request via email with proof of delivery | Completed / Pending | |
| Sent cancellation request via registered post | Completed / Pending | |
| Created backup folder with all evidence | Completed / Pending | |
| Set 30-day follow-up reminder on calendar | Completed / Pending | |
| Confirmed no new charges appear after 30 days | Completed / Pending | |
| Received refund confirmation (if within 14 days) | Completed / Pending | |
| Disputed unauthorized charges with bank (if applicable) | Completed / Pending | |
| Filed CCPC complaint (if applicable) | Completed / Pending |
Why yafee can help you reclaim control
Yafee is a contract law and consumer rights platform that helps Irish consumers and European users cancel unwanted subscriptions, recover unauthorized charges, and enforce their legal rights against companies like make my cv. Our specialist team understands the legal framework, knows the common dark patterns subscription services use, and can guide you through escalation to the CCPC if the company refuses to cooperate. Yafee has helped thousands of consumers cancel subscriptions, stop recurring charges, and recover money they thought was lost. We combine legal precision with practical, step-by-step guidance so you do not have to navigate this process alone.
Your right to cancel is backed by Irish law. Your right to clear communication before purchase is backed by Irish law. Your right to dispute unauthorized charges is backed by Irish law. Yafee exists to help you enforce those rights quickly and effectively.
Next steps
Cancel make my cv today by following the procedure outlined above. Write your cancellation request now, send it via email and registered post within the next 24 hours, and set your 30-day monitoring reminder. If charges continue or make my cv refuses to cooperate, Yafee and the CCPC have the authority and expertise to help you recover every penny. Do not let this subscription drain your account another month. Act now, document everything, and reclaim control of your billing.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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