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Frequently asked questions
Cancel Beyond Body: The Right Way
How to cancel Beyond Body and protect your subscription rights in canada
What Beyond Body is and why you might cancel
Beyond Body is a personalized digital wellness program that delivers customized fasting and nutrition plans through a mobile app and web portal. You access individualized content via monthly or multi-month recurring subscriptions, plus optional one-time purchases such as personalized paperback or eBook guides. The service operates across its website and major app stores-Apple App Store and Google Play-which means your subscription location determines your cancellation method.
Many subscribers sign up with genuine enthusiasm but find that the personalized approach doesn't align with their lifestyle, or they discover the cost outweighs the value they receive. This is entirely normal, and Canadian law protects your right to cancel. Yafee understands that exiting digital wellness subscriptions can feel unnecessarily opaque, which is why we've mapped out every cancellation method available to Canadian customers.
Why cancelling Beyond Body matters
Beyond Body charges recurring subscription fees that continue indefinitely until you actively cancel. Deleting the app from your phone does not stop these charges-a critical oversight that catches many subscribers off guard. Without intentional cancellation, you'll face ongoing CAD charges for content you no longer use. Research shows that unintentional auto-renewal charges rank among the most common subscription frustrations Canadian consumers face.
Your consumer rights under canadian law
Under the Canadian Consumer Protection Act (CCPA) and provincial consumer protection legislation, you have the right to cancel a subscription service without penalty once you've used it. Beyond Body's policy restricts refunds for change of mind, but Canadian law provides protections if the service is defective or materially misrepresented. If you were charged after cancelling, you can dispute the transaction with your payment card issuer or the relevant app store. Yafee recommends keeping all confirmation emails and transaction records as evidence should you need to escalate a dispute with your financial institution or provincial consumer protection authority.
Beyond Body pricing and plan breakdown
Understanding your subscription cost and billing cycle helps you decide whether cancellation is the right move and whether you qualify for a refund.
| Plan | Price (CAD) | Billing cycle | Key features |
|---|---|---|---|
| App subscription - 1 month | $49.99 | Monthly auto-renewal | Full app access, personalized nutrition and fasting plans |
| App subscription - 3 months | $72.47 total (~$24.16 per month) | Every 3 months | Full app access, personalized plans, modest discount |
| App subscription - 6 months | $107.99 total (~$17.99 per month) | Every 6 months | Full app access, personalized plans, steepest discount |
| Personalized paperback book | $34.99 | One-time purchase | Physical copy of your personalized plan |
| Personalized eBook | $14.99 | One-time purchase | Digital copy of your personalized plan |
The longer your subscription commitment, the lower your per-month cost. However, a 6-month plan locks you into $107.99 until the billing cycle completes. This structure is why understanding your cancellation options before you commit matters significantly.
How to cancel Beyond Body based on your subscription location
Your cancellation method depends entirely on where and how you purchased your subscription.
Cancel if you subscribed through the Beyond Body website
Website subscriptions are the most direct to cancel because you control the entire process through your account settings. Beyond Body does not provide a postal address for cancellation requests, so you must contact them via email to cancel.
- Log in to your Beyond Body account on their website using your email and password
- Navigate to your account settings or subscription management page
- Locate your active subscription and note the renewal date and amount
- Send a cancellation email to Beyond Body's customer support address requesting immediate cancellation
- Include your full name, registered email address, and the specific subscription plan you wish to cancel
- Request written confirmation of your cancellation and refund eligibility in their response
- Save the email confirmation in a safe folder for your records
Beyond Body typically responds to cancellation requests within 2 to 5 business days. Do not assume your subscription has ended until you receive written confirmation directly from their support team.
Cancel if you subscribed through apple app store
Apple manages subscriptions purchased through iOS devices and the Apple App Store. You cancel directly through your Apple ID settings, not through the Beyond Body app itself.
- Open the Settings app on your iPhone, iPad, or Mac
- Tap your name at the top of the screen to access your Apple ID profile
- Select "Subscriptions" from the menu options
- Find "Beyond Body" in your active subscriptions list
- Tap "Beyond Body" and select "Cancel Subscription"
- Choose your reason for cancellation from the dropdown menu
- Confirm the cancellation when prompted-your subscription will end at the current billing cycle's conclusion
- Take a screenshot of the cancellation confirmation screen for your records
Apple will send you a confirmation email to your registered Apple ID address. Your access to Beyond Body content continues until your current billing period ends. After that date, you will no longer be charged.
Cancel if you subscribed through google play store
Google Play subscriptions are managed through your Google account settings, similar to Apple's process but with a different interface.
- Open the Google Play Store app on your Android device
- Tap the profile icon in the top right corner
- Select "Payments and subscriptions" from the menu
- Tap "Subscriptions" to view your active subscriptions
- Find "Beyond Body" in the list and tap it
- Select "Cancel subscription" at the bottom of the subscription details page
- Choose your cancellation reason and confirm the cancellation
- Screenshot the cancellation confirmation for your records
Google will send you a confirmation email to your registered Google account address. Your Beyond Body access will end on your next scheduled billing date. You will receive a notice one week before your subscription automatically renews if you have not already cancelled.
Understanding your refund eligibility and timeline
Canadian consumer law distinguishes between refunds for change of mind and refunds for service defects, and Beyond Body's refund policy reflects this distinction.
When Beyond Body will issue a refund
Beyond Body does not typically refund subscription fees for change of mind or dissatisfaction. However, you may be entitled to a partial refund or credit in these circumstances:
- The service failed to deliver the promised personalized content or features
- You were charged after you submitted a valid cancellation request
- The subscription was purchased without your authorization (fraud or unauthorized use)
- You cancel within 14 days of purchase and have not accessed the full service (cooling-off period under provincial consumer law)
If any of these conditions apply to you, contact Beyond Body immediately via email with proof of your cancellation request and the date you submitted it. Include your transaction confirmation number and screenshots of the unauthorized charges.
Timeline for refund processing
If Beyond Body approves your refund request, expect the funds to appear in your account within 5 to 10 business days. The processing time depends on your financial institution and payment method:
- Credit or debit card refunds typically appear within 5 to 7 business days
- Digital wallet refunds (Apple Pay, Google Pay) may process within 2 to 3 business days
- PayPal or other third-party payment methods may take 7 to 10 business days
Monitor your bank or payment app during this window. If the refund does not appear after 10 business days, contact your financial institution to confirm they have received the refund instruction from Beyond Body.
Your legal position as a canadian subscriber
Canadian consumer protection law grants you specific rights when cancelling a subscription service, and Yafee has compiled your legal foundation below.
Consumer protection act protections
The Canadian Consumer Protection Act (CCPA) prohibits representations that are false, misleading, or deceptive. If Beyond Body misrepresented the service-for example, claiming results that the app cannot deliver, or failing to disclose the auto-renewal terms clearly at the point of purchase-you have grounds to request a refund regardless of Beyond Body's stated policy.
Furthermore, the CCPA requires that any negative option (auto-renewal) be disclosed clearly and that the consumer affirmatively consent to the terms. If Beyond Body failed to meet this standard, you may dispute the charges with your payment card issuer or file a complaint with the Competition Bureau.
Provincial consumer protection rights
Each Canadian province has its own consumer protection legislation that supplements federal law. For example:
- Ontario's Consumer Protection Act mandates a 14-day cooling-off period for distance purchases, including digital subscriptions
- British Columbia's Consumer Protection Act requires explicit consent before auto-renewal and allows cancellation without penalty
- Quebec's Consumer Protection Act grants similar rights and requires cancellation to be as easy as the purchase process
If Beyond Body refuses to honour your cancellation or refund request, you can escalate your complaint to your provincial consumer protection authority. Yafee recommends documenting all communication attempts before filing a formal complaint.
Your payment card issuer's dispute rights
If Beyond Body continues to charge you after you've submitted a valid cancellation request, you have the right to file a chargeback with your credit card issuer or bank. Provide your financial institution with:
- Copies of your cancellation confirmation email (if from the website) or screenshot (if from Apple or Google)
- The dates of unauthorized charges after your cancellation request
- A brief explanation of your dispute
Your bank will investigate and may reverse the unauthorized charges. This process typically takes 10 to 20 business days.
Common mistakes to avoid when cancelling
Cancellation can feel stressful, but these missteps are avoidable with planning ahead.
Deleting the app instead of cancelling the subscription
The single largest mistake Beyond Body subscribers make is deleting the app from their phone and assuming the subscription has ended. App deletion and subscription cancellation are two separate actions. Your subscription continues to auto-renew in the background, and you will be charged even if the app no longer appears on your device. Always cancel through your account settings or payment platform before deleting the app.
Cancelling only on one platform
If you purchased subscriptions through multiple platforms-for example, a monthly subscription through the website and a separate app-store subscription-you must cancel each one individually. Cancelling your website account does not cancel your Apple or Google Play subscription, and vice versa. Log in to each platform where you have an active Beyond Body subscription and cancel separately.
Ignoring confirmation emails
Beyond Body's confirmation emails are your proof of cancellation. Archive these emails in a dedicated folder and do not delete them. If a dispute arises, you'll need to show your payment card issuer or provincial consumer authority that you requested cancellation on a specific date. Screenshots and confirmation emails are your strongest evidence.
Not checking your cancellation date
Cancellation does not always mean immediate termination. Most subscriptions end at the conclusion of your current billing cycle, not on the day you cancel. If you cancel mid-cycle, you'll retain access until the next renewal date. Note this date in your calendar so you know exactly when your access ends and when the charges should stop.
What happens after you cancel Beyond Body
Your subscription ends, but several steps ensure a clean exit and protect you from future charges.
Confirm the end of access and charges
On or shortly after your final billing date, test your access to Beyond Body to confirm you can no longer log in. If you still have access beyond the cancellation date, contact Beyond Body immediately to report the issue. Monitor your bank or payment app closely for 30 days after cancellation to ensure no additional charges appear.
Request your data and content if needed
If you created personalized plans or saved content within Beyond Body, you may want to capture screenshots or export this information before your access ends. Beyond Body's privacy policy outlines your data rights. You can request a copy of your personal information and any documents you created by emailing their support team.
Update your password if you used a shared credential
If you used the same password for Beyond Body as you use for other accounts, change that password immediately across all services to prevent unauthorized re-access or account recovery attempts.
How to escalate your complaint if Beyond Body refuses to cancel
If Beyond Body ignores your cancellation request or continues charging you, formal complaint channels exist at provincial and federal levels.
Provincial consumer protection authorities
File a formal complaint with your provincial consumer protection office if Beyond Body fails to honour your cancellation or refund request within 30 days:
- Ontario: Ontario Ministry of the Attorney General, Consumer Protection Act division
- British Columbia: Regulatory and Licensing Services
- Alberta: Service Alberta
- Quebec: Office of the Ombudsman or relevant consumer protection body
- Other provinces: Contact your provincial Ministry of Consumer Affairs
Your complaint must include copies of all communications with Beyond Body, proof of cancellation attempts, and evidence of ongoing charges. Yafee has guided thousands of consumers through this escalation process, and documentation is your strongest asset.
Federal competition bureau complaint
The Competition Bureau investigates deceptive marketing practices, false advertising, and unauthorized billing. If you believe Beyond Body engaged in misleading conduct regarding auto-renewal or service terms, file a complaint online at the Competition Bureau's website. Provide the same documentation you filed with your provincial authority.
Chargeback through your financial institution
If direct complaints yield no response, your bank or credit card issuer can dispute the charges on your behalf. File a formal dispute claim with your financial institution and provide all documentation. Your issuer will contact Beyond Body and investigate the dispute independently.
Comparing Beyond Body to similar wellness subscriptions
If you're considering cancelling Beyond Body, you may want to explore alternatives that better fit your needs and budget.
| Service | Monthly price (CAD) | Focus | Cancellation method |
|---|---|---|---|
| Beyond Body | $49.99 | Personalized nutrition and fasting plans | Email or app store settings |
| MyFitnessPal Premium | $14.99 CAD per month | Food tracking and macro management | App store or website account settings |
| Noom | $59.99 CAD per month (premium) | Behavioral wellness and weight management | App or website customer support |
| Fitbit Premium | $14.99 CAD per month | Fitness tracking and personalized insights | Fitbit account settings |
| Apple Fitness Plus | $12.99 CAD per month (as part of bundle) | Guided workouts and fitness coaching | Apple ID subscription settings |
MyFitnessPal and Fitbit Premium offer comparable nutrition and fitness tracking at a fraction of Beyond Body's price, while Noom targets behavioral wellness similar to Beyond Body's approach. Evaluate whether a lower-cost alternative meets your wellness goals before cancelling.
Cancellation checklist for Beyond Body
Use this checklist to ensure you've completed every step and protected yourself from future charges.
- Identify where you purchased your Beyond Body subscription (website, Apple App Store, or Google Play Store)
- Log in to your account and note the subscription amount and next renewal date
- If cancelling via website, send a cancellation email to Beyond Body and save the confirmation
- If cancelling via Apple, navigate to Settings > [Your Name] > Subscriptions > Beyond Body > Cancel Subscription
- If cancelling via Google Play, open the app > Profile > Subscriptions > Beyond Body > Cancel
- Take a screenshot or save the cancellation confirmation page
- Monitor your email for a confirmation message from Beyond Body, Apple, or Google within 2 to 5 business days
- Mark the final billing date on your calendar and verify your account access ends on that date
- Check your bank or payment app 3 days after the final billing date to confirm charges have stopped
- Archive all confirmation emails in a dedicated folder for future reference
- If charged after cancellation, contact your financial institution to file a dispute within 30 days
Final steps and contact information
Your cancellation is complete once you've received written confirmation from Beyond Body, Apple, or Google and verified that charges have stopped. Yafee has helped thousands of Canadian consumers navigate subscription cancellations with confidence and clarity. If you encounter resistance from Beyond Body or face unexpected charges, the legal protections outlined in this guide-the Canadian Consumer Protection Act, provincial legislation, and your financial institution's dispute rights-are your strongest tools.
For additional support or to file a complaint if your cancellation is not honored, contact:
- Beyond Body customer support: Email contact required (no postal address provided for mail-based cancellations)
- Your provincial consumer protection authority: Search "[Your province] consumer protection" for the relevant government office
- Competition Bureau (federal): www.competitionbureau.gc.ca
- Your bank or credit card issuer: Check the back of your card or your financial institution's website for dispute resolution contact details
Yafee's commitment is ensuring every Canadian consumer understands their rights and cancellation options. Whether you're leaving Beyond Body for a competing service or stepping back from digital wellness programs entirely, this guide provides the legal framework and procedural steps to exit cleanly. Yafee has walked countless subscribers through this exact process, and we're confident that following these steps will resolve your cancellation and protect you from future unauthorized charges.