Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Justdone Ai, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.61 for 48h, then $87.71 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Justdone Ai in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Justdone Ai
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Justdone Ai subscription with zero hassle
1
Fill in the form
Give us your details and those of your Justdone Ai subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Justdone Ai. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Justdone Ai refuses your cancellation.
Frequently asked questions
Cancel Justdone Ai: The Right Way
How to cancel JustDone AI in australia and claim your refund
What JustDone AI is and why you might want to cancel
JustDone AI is an all-in-one writing and productivity suite that bundles over 30 AI-powered tools into a single subscription service. The platform includes plagiarism detection, AI content identification, text humanisation, paraphrasing and a chat assistant-all designed to help students, professionals and content creators accelerate their workflow. Billing operates on tiered monthly and annual plans, with charges converted to Australian dollars (AUD) at your payment processor's exchange rate.
Many users cancel JustDone AI because trial-to-paid conversions arrive without clear advance notice, unexpected renewals hit their bank account, or the service simply does not align with their writing process. Your decision to exit the platform is valid, and Yafee has developed this guide to walk you through cancellation step by step and protect your right to a refund under Australian law.
When you should cancel immediately
Cancel straight away if you spot an unauthorised charge on your statement, discover a trial converted to a paid plan without your explicit consent, or realise the service is not delivering value. The faster you act, the faster you can halt future billing and begin pursuing a refund through the correct channel.
Why yafee guides matter for digital subscriptions
Subscription platforms often hide cancellation buttons or make the process deliberately difficult. Yafee cuts through that friction and grounds your rights in Australian Consumer Law so you know exactly what you are entitled to claim.
Pricing and subscription plans for JustDone AI
JustDone AI publishes pricing in USD, but your Australian bank or payment provider will convert each charge to AUD at their prevailing exchange rate on the transaction date.
| Plan | Headline price (USD) | Approximate AUD | Billing cycle | Key details |
|---|---|---|---|---|
| 7-day trial | $2.00 | A$3.00 approx | Once only | Full access; converts to paid monthly plan if not cancelled before expiry |
| Monthly unlimited | $29.99 | A$44.90 approx | Every month | Unlimited access to all 30+ tools; renews automatically |
| Annual plan | $299.88 | A$448.60 approx | Every 12 months | Unlimited access; 15-20% discount versus paying monthly |
Exchange rates used: approximately 1.50 AUD per USD (market estimate as of publication). Your actual charge depends on the exchange rate on your payment date and any fees your bank applies.
How your plan type affects your refund position
Identifying which plan you hold is crucial because it influences both your negotiating position and the dollar amount at stake. A trial dispute (A$3) typically resolves faster than a monthly renewal (A$44.90), while an annual charge (A$448.60) justifies escalation to your bank or the Australian Competition and Consumer Commission (ACCC) if JustDone AI refuses a legitimate claim. Check your bank statement or confirmation email right now to confirm your plan and billing date.
Your consumer rights under australian law
Australian Consumer Law grants you automatic protections that no subscription terms can override, and these rights are your strongest tool when demanding cancellation and refunds.
What the australian consumer law guarantees
The Australian Consumer Law (ACL) and Competition and Consumer Act 2010 (Cth) establish that every digital service you purchase-including JustDone AI-must be of acceptable quality, fit for purpose and supplied with clear, truthful information. If the service fails to meet these standards, you have an automatic right to a remedy: repair, replacement or a full refund.
If you were charged without informed consent (for example, a trial auto-converting without clear advance warning), or if JustDone AI deliberately hides or breaks the cancellation process, you may lodge a misleading or deceptive conduct complaint under the ACL. These violations trigger statutory liability, meaning JustDone AI cannot hide behind their terms and conditions.
Your legal position when cancelling
You are entitled to cancel your JustDone AI subscription at any time. If you are within 14 days of purchase and the service is not as described or fit for purpose, you have a legal right to reject it and demand a full refund-no questions asked. The Australian Competition and Consumer Commission (ACCC) enforces these rights, and consumers can escalate complaints directly to the ACCC if a company refuses to comply.
How to cancel JustDone AI: step-by-step
Follow this procedure to cancel your JustDone AI subscription; most users complete cancellation online within minutes.
Step 1: log into your JustDone AI account
Visit justdone.ai in your web browser and log in using your registered email address and password. If you have forgotten your password, click "Forgot Password" and follow the reset link sent to your email.
Step 2: navigate to your billing or account settings
- Once logged in, locate the account menu (usually a profile icon or gear icon in the top right corner).
- Select "Account Settings", "Billing", "Subscription", or "Payment Methods"-exact wording varies by platform.
- Look for a section labelled "Active Subscriptions", "My Subscription", or "Billing History".
Step 3: initiate cancellation online
- Find your active JustDone AI subscription in the list.
- Click "Cancel Subscription", "End Plan", or a similar button.
- JustDone AI may prompt you to select a cancellation reason-complete this step even if it seems optional; your reason is recorded.
- Confirm the cancellation when prompted; most platforms show an on-screen confirmation message within seconds.
Step 4: capture your cancellation confirmation
- Screenshot the on-screen confirmation or save any confirmation page URL.
- Check your email inbox (and spam folder) for a cancellation confirmation email from JustDone AI.
- Save this email and the screenshot together; you will need both as proof if you dispute a charge later.
If the online cancellation does not work
If the cancellation button is absent, broken or unresponsive, email [email protected] directly. Include your registered email address, account username and a clear statement: "I wish to cancel my JustDone AI subscription effective immediately." Request written confirmation of cancellation in reply. Allow 48 business hours for a response; if no reply arrives, escalate to your bank (see the "How to claim a refund" section below).
Cancellation via live chat (if available)
Some users report success contacting JustDone AI via live chat on their website. If a chat widget appears when you log in, use it to request immediate cancellation. Ask the support agent to confirm cancellation in writing and provide you with a reference number.
Timeline and what happens after you cancel
Understanding the post-cancellation timeline prevents confusion and helps you identify billing errors early.
What happens immediately after cancellation
- Your subscription status changes to "Cancelled" in your account dashboard.
- You lose access to JustDone AI tools once your current billing period expires, not necessarily right away-check your account settings for the exact "access until" date.
- Automatic renewals stop; no further charges will be processed to your payment method.
What happens after your current billing period ends
- If you paid monthly, your access ends on the same date next month.
- If you paid annually, your access ends 12 months after your original purchase date-you do not receive a pro-rata (daily) refund unless you dispute the charge.
- You retain access to any files or work exported before the end date; JustDone AI typically does not delete user-generated content immediately.
Monitoring your bank statement post-cancellation
Watch your bank or credit card statement for 30 days after cancellation. If JustDone AI charges you again after you have cancelled, note the transaction date and amount immediately; this is evidence of a billing error. Take a screenshot and add it to your file with your cancellation confirmation.
How to claim a refund for unwanted charges
If JustDone AI has already charged you and you want your money back, follow this procedure starting with your bank or payment processor.
Step 1: gather your evidence
- Locate your original JustDone AI charge on your bank or credit card statement; note the exact date, amount in AUD and the merchant name (usually "JUSTDONE.AI" or similar).
- Collect any cancellation confirmation email or screenshot you saved.
- Print or screenshot your bank statement showing the disputed charge.
- Note the date you requested cancellation and the date JustDone AI charged you after that cancellation-this proves they ignored your request.
Step 2: contact your bank or payment processor
Call your bank's customer service line or log into your online banking portal and initiate a dispute or chargeback for the JustDone AI charge. Provide your bank with this information:
- The charge amount and date.
- Your cancellation confirmation (email or screenshot).
- A brief statement: "I cancelled this subscription and was charged after my cancellation request. I am disputing this charge under the Australian Consumer Law."
- The support email address ([email protected]) if your bank asks where to contact the merchant.
Your bank will contact JustDone AI and demand evidence that you authorised the charge. In most cases, JustDone AI cannot produce valid authorisation if you have a cancellation confirmation, and your bank will issue a refund within 10-20 working days.
Step 3: if your bank declines the dispute
If your bank refuses to refund the charge, lodge a complaint with the Australian Financial Complaints Authority (AFCA) at afca.org.au. AFCA oversees disputes between consumers and financial institutions free of charge and has the power to compel banks to refund unauthorised charges. Your dispute is stronger if you have evidence of your cancellation request.
Step 4: escalate to the australian competition and consumer commission
If your bank and AFCA do not resolve the matter, lodge a complaint with the ACCC at accc.gov.au. The ACCC has investigative powers and can pursue enforcement action against JustDone AI if the company is systematically billing consumers after cancellation or hiding the cancellation button. Your evidence of cancellation plus the failed refund attempt forms a strong complaint.
Trial charges and immediate refunds
If you were charged for a trial (A$3 approx) that you do not believe you authorised, contact your bank immediately and explain that you never consented to the trial conversion. Trial charges are often reversed within 24 hours because payment processors treat them as high-risk transactions. Yafee recommends disputing trial charges before disputing larger monthly or annual charges, as the process is typically faster.
Common mistakes to avoid when cancelling
Many cancellations fail or become complicated because consumers miss a crucial step. Stay alert and you will avoid these pitfalls.
Mistake 1: assuming cancellation is complete without confirmation
Deleting the JustDone AI app from your phone or tablet does not cancel your subscription. Logging out of your account does not cancel it. Only an explicit cancellation action inside your subscription settings, or a cancellation email to support, will stop future charges. Always capture written proof before assuming you are cancelled.
Mistake 2: cancelling too close to your renewal date
If your renewal date is tomorrow and you cancel today, JustDone AI may still process the renewal charge because the system queues renewals hours or days in advance. Cancel at least 48 hours before your renewal date whenever possible. You can find your renewal date in your account settings under "Billing" or "Subscription".
Mistake 3: ignoring automatic renewal notifications
JustDone AI usually sends a reminder email 7-14 days before your renewal. Open and read these emails carefully; they often contain the exact renewal amount in AUD, your renewal date and sometimes a link to cancel. Do not delete these emails; save them as evidence that you were aware of the upcoming charge.
Mistake 4: disputing the wrong charge
If you were charged multiple times (for example, once for a trial and again for a monthly plan), identify each charge separately on your bank statement. Dispute only the charges you did not authorise or that arrived after your cancellation request. Disputing authorised charges weakens your position if JustDone AI fights back.
Mistake 5: not saving cancellation proof immediately
If JustDone AI's website updates or their support email address changes, your on-screen confirmation screenshot becomes your only proof of cancellation. Save it the moment you see it, and email it to yourself as a backup. Yafee recommends storing cancellation proofs in a folder on your computer or cloud storage with the date in the filename (for example, "JustDone_AI_Cancellation_2024-01-15.jpg").
What to do after cancellation
Cancellation is only the beginning; protecting yourself during the wind-down period prevents surprise charges and disputes.
Monitor your access to JustDone AI
Log back into your account 1-2 days after cancellation to confirm your subscription status has changed to "Cancelled" or "Inactive". If it still shows as "Active", contact support immediately and ask for clarification; this may indicate a system error or a failed cancellation.
Export any data or work you need
Before your final access date expires, download or export any writing, analysis, or work you created using JustDone AI. The platform does not guarantee indefinite storage of user-generated content after cancellation, and companies often purge accounts months or years after a subscription ends.
Update your payment method if you maintain other services
If you use the same credit card for other subscriptions (not just JustDone AI), your card remains on file with your payment processor. Most subscription platforms delete payment details when you cancel, but verify this in your account settings before you close your account entirely. If you plan to never use JustDone AI again, you can delete your account; this often provides stronger confirmation that the company must stop all attempts to charge you.
Set a calendar reminder to monitor your statement
Yafee recommends marking your calendar 30 days after cancellation to review your bank statement one final time. If any JustDone AI charge appears after that date, you have fresh evidence for your bank or the ACCC, and you can escalate immediately.
Comparison: keep or cancel JustDone AI
This table helps you decide whether cancellation is the right move or whether you should continue and optimize your use of the platform.
| Reason | Cancel JustDone AI | Keep and continue |
|---|---|---|
| Cost concerns | A$3-44.90 per month feels too high for your workflow | You use the tools daily and calculate the hourly cost as reasonable |
| Feature fit | Service does not match your writing needs | Plagiarism checker, humaniser or chat function delivers clear value |
| Trial auto-conversion | You were charged without clear consent or warning | You read the terms, understood conversion would occur and agreed |
| Alternative tools | You found a cheaper or better-featured competitor (Copyscape, Turnitin, ChatGPT) | You have tested alternatives and prefer JustDone AI's bundle and price |
| Complaint history | JustDone AI ignored your cancellation request or denied a refund | Customer support has been responsive and resolved any issues quickly |
| Your decision | Cancel now | Renew and monitor value each month |
When to seek help from yafee or consumer advocates
Cancellation should be straightforward, but if JustDone AI has ignored your requests or your bank has refused to refund an unauthorised charge, external support accelerates resolution.
Contact yafee for subscription disputes
Yafee specialises in helping Australian consumers cancel problematic subscriptions and recover funds. If you have tried the steps above and JustDone AI or your bank is not cooperating, Yafee has helped thousands of consumers navigate exactly this situation. Visit yafee.com to log your dispute and access templates for escalation letters to your bank, AFCA and the ACCC.
Escalate to the ACCC if JustDone AI refuses
If JustDone AI continues to bill you after you have cancelled or refused a refund claim, file a complaint with the Australian Competition and Consumer Commission at accc.gov.au. Describe your cancellation request, the date, and JustDone AI's response (or lack of response). The ACCC investigates patterns of consumer complaints and can take enforcement action.
Seek advice from a consumer law specialist
If the amount in dispute is significant (for example, an A$448.60 annual charge) and you believe JustDone AI or your bank has acted in bad faith, consider a brief consultation with a consumer law specialist. Many offer free initial advice and can write a formal demand letter on your behalf, which often resolves disputes faster than consumer authority complaints.
Final summary and next steps
Cancelling JustDone AI in Australia is a straightforward process grounded in your rights under the Australian Consumer Law. Log into your account, find your subscription settings, click cancel and save your confirmation. Monitor your bank statement to ensure no further charges arrive. If JustDone AI or your bank refuse to refund an unauthorised or disputed charge, escalate to AFCA or the ACCC using the evidence you have collected.
Your legal position is strong: the ACL guarantees you the right to cancel, the right to a refund within 14 days if the service is not as described, and the right to dispute unauthorized charges with your bank. Do not accept delays, excuses or refusals from JustDone AI to comply with these protections.
Yafee has helped thousands of Australian consumers cancel unwanted subscriptions, recover funds and understand their consumer rights in plain language. If you are stuck at any point or need help drafting a dispute letter to your bank or the ACCC, Yafee.com offers templates, escalation guides and direct support to turn your cancellation into a successful outcome. Start your cancellation today and reclaim control of your spending.