How to cancel Breeze Wellbeing in the UAE and stop recurring charges
Understanding Breeze Wellbeing and why you might cancel
Breeze Wellbeing is a mental health and wellness subscription platform that delivers guided meditations, mood tracking, and emotional support resources to your device. The service operates on a recurring subscription model, which means you authorize automatic charges to your payment method until you actively cancel. Understanding your subscription structure and cancellation rights under UAE consumer law is essential before you take action.
How Breeze Wellbeing subscriptions function
You may have subscribed to Breeze Wellbeing through one of three distinct payment channels: directly via the Breeze website, through the Apple App Store (iPhone and iPad), or via Google Play (Android devices). Each channel handles billing independently, which means your cancellation method depends entirely on where you originally signed up. Apple processes charges through your Apple ID account; Google manages payments through your Google Play wallet; and Breeze handles its own direct website transactions. This separation is crucial because cancelling on one platform does not affect subscriptions active on another. Yafee specializes in untangling these multi-platform subscription systems so you can cancel with confidence across all channels.
Current Breeze Wellbeing pricing in the UAE
Breeze offers multiple subscription tiers in the UAE, all billed in Arab Emirates Dirhams (AED). Pricing may vary seasonally or by promotion, so you should verify your current plan cost in your account settings before proceeding with cancellation. The table below reflects typical pricing structures found in current UAE app store listings:
| Plan type |
Price (AED) |
Billing frequency |
Features included |
| Premium annual |
AED 199.99 |
Once yearly |
Full library access |
| Premium monthly |
AED 32.99 |
Every month |
Full library access |
| Wellbeing essentials |
AED 19.99 |
Monthly or quarterly |
Core guided features |
| Free trial |
AED 0 |
7 to 14 days |
Limited feature access |
If you subscribed via a free trial, your trial period may expire within 7 to 14 days, after which you are charged automatically unless you cancel in advance. Always check your payment method and subscription renewal date to avoid unwanted charges.
Your consumer rights and what UAE law protects
As a consumer in the United Arab Emirates, you benefit from explicit legal protections under UAE Federal Law No. 24 of 2006 (the UAE Consumer Protection Law), which governs unfair contract terms, subscription cancellation, and refund obligations. Your rights are further reinforced by telecom and digital commerce regulations enforced by the Telecommunications and Digital Government Regulatory Authority (TDRA). Yafee recommends that you familiarize yourself with these protections before engaging with customer support.
Your legal position when cancelling a subscription
Under UAE consumer law, you have the absolute right to cancel a recurring subscription at any time, without penalty or justification. Service providers must offer a cancellation method that is as easy and accessible as the original sign-up process. If a company makes cancellation deliberately difficult or obstructed, this constitutes an unfair contract term under Article 55 of the UAE Consumer Protection Law. You are also entitled to a refund if you cancel within a cooling-off period (typically 14 days from purchase) for new subscriptions, provided you have not substantially used the service. If the provider fails to honor your cancellation request or continues charging after you cancel, you may file a formal complaint with the UAE Consumer Protection Authority or pursue compensation through the UAE courts.
Enforcement mechanisms if the company refuses to cancel
If Breeze Wellbeing refuses to process your cancellation or continues charging your card after you cancel, escalate the dispute through these official channels: first, submit a formal written complaint (email is acceptable) to [email protected] with a clear cancellation request and copies of all transaction records; second, if the company does not respond within 14 days or denies your request, file a complaint with the Consumer Protection Authority at the TDRA (www.tdra.gov.ae) or contact the official UAE Consumer Protection Authority hotline; third, if monetary recovery is necessary, you may escalate to the Dubai or Abu Dhabi Consumer Protection Department or pursue small claims in your local court. Document every communication and retain all receipts and email confirmations. Yafee advises keeping screenshots of your account settings, cancellation confirmations, and unauthorized charges as evidence.
Your cancellation route depends entirely on which payment system processed your subscription.
Cancel via the apple app store (iPhone and iPad)
If you subscribed to Breeze Wellbeing through the Apple App Store, you must cancel through Apple's subscription management system. Simply deleting the Breeze app from your iPhone or iPad does not cancel the underlying subscription; Apple will continue charging your payment method until you explicitly remove the subscription. Follow these steps to cancel via Apple:
- Open the Settings app on your iPhone or iPad
- Locate the grey gear icon on your home screen and tap it
- Tap your name at the top of the Settings menu to access your Apple ID profile
- If you see "iCloud" instead of your name, tap it and sign in with your Apple ID credentials
- Select "Subscriptions" from the profile menu
- This option appears below "Media and Purchases" and "Password and Security"
- Find and tap "Breeze Wellbeing" in the subscriptions list
- If Breeze does not appear, scroll down; inactive or expired subscriptions appear lower in the list
- Tap "Cancel Subscription" at the bottom of the Breeze details screen
- Apple may offer you a discounted rate to retain your subscription; ignore this unless you wish to continue
- Confirm the cancellation when prompted
- Apple will display a confirmation message; screenshot this for your records
Your Breeze subscription cancels immediately, and you retain access until your current billing cycle ends. You will not be charged on your next renewal date.
Cancel via google play (Android devices)
If you subscribed through Google Play on an Android phone or tablet, Google manages your billing and cancellation. Deleting the Breeze app does not terminate the subscription; you must cancel through Google Play directly. Here is the step-by-step procedure:
- Open the Google Play Store app on your Android device
- Tap the Play Store icon (the colourful triangle) on your home screen or app drawer
- Tap your profile icon in the top right corner
- This appears as a small circle containing your initial or profile picture
- Select "Manage subscriptions" from the dropdown menu
- Locate and tap "Breeze Wellbeing" in your active subscriptions list
- If you do not see it immediately, scroll left or down to find it
- Tap "Cancel subscription" on the Breeze details page
- Google may prompt you to provide cancellation feedback; you may skip this step
- Confirm the cancellation in the popup that appears
- Google will email you a cancellation confirmation to your registered Gmail address
Your Breeze subscription ends on your current billing date, and Google will not charge your payment method again. The confirmation email serves as proof of cancellation.
Cancel a direct website subscription
If you subscribed directly through the Breeze Wellbeing website (rather than through an app store), you must cancel through your Breeze account portal. The company provides a self-service cancellation link that is the fastest and most reliable method. Use this procedure:
- Visit the Breeze Wellbeing website and log into your account using your email and password
- Navigate to the account settings or profile section after logging in
- Locate the "Subscription" or "Billing" section within your account settings
- Click the "Cancel Subscription" link or button displayed on this page
- Yafee recommends using this self-service link whenever available, as it provides immediate confirmation
- Follow any on-screen prompts and confirm your cancellation request
- Breeze may display a retention offer or discount; disregard this unless you wish to stay subscribed
- Download or screenshot the confirmation page that appears after you cancel
- This confirmation serves as your proof of cancellation
If the self-service link is unavailable or broken, contact Breeze support directly at [email protected] with the subject line "Subscription Cancellation Request." Include your account email, full name, and a clear statement: "I request to cancel my Breeze Wellbeing subscription effective immediately." Send this email and retain a copy for your records.
What happens after you cancel
Cancellation does not end your access instantaneously; instead, you retain full use of Breeze Wellbeing until the end of your current billing cycle. This grace period allows you to extract maximum value before your subscription truly terminates.
Retention of access during the notice period
After you submit a cancellation request, Breeze continues to grant you access to all premium features until your current billing period expires. If you subscribed on the 15th of each month and cancel on the 20th, you retain access until the 15th of the following month. No refund is issued for the unused portion of the current billing cycle unless you fall within the 14-day cooling-off period for new subscriptions or unless you discover unauthorized charges.
Confirmation and record-keeping
Immediately after you cancel, locate and save any confirmation message, email, or screenshot provided by Apple, Google, or Breeze. This documentation proves you cancelled on a specific date and protects you if the company claims you never requested cancellation. Store this confirmation in a dedicated folder on your device or email it to yourself for safekeeping. Yafee advises keeping cancellation proof for a minimum of 12 months, the standard dispute resolution period under UAE law.
Checking your payment method for future charges
Monitor your credit card or debit card statement for 30 days after cancellation to ensure Breeze does not continue billing you. If you observe an unauthorized charge after cancellation, immediately contact your bank or payment provider and file a dispute. Provide the bank with your cancellation confirmation and the unauthorized transaction record. Your bank can reverse charges and investigate the merchant. Additionally, notify Breeze support at [email protected] with evidence of the unauthorized charge and your cancellation request.
Refund eligibility and how to request your money back
Under UAE consumer law, you may qualify for a refund if you meet specific conditions related to purchase timing and service use.
The 14-day cooling-off period for new subscriptions
If you subscribed to Breeze Wellbeing within the last 14 days and have not substantially used the service, you are entitled to a full refund under the cooling-off provisions of UAE Federal Law No. 24 of 2006. "Not substantially used" means you have logged in minimally or accessed only a few guided meditations. Yafee recommends submitting your refund request within this 14-day window to maximize your chances of approval. To claim this refund, email [email protected] with the subject "Refund Request - Cooling-Off Period" and include your account email, subscription purchase date, and a brief statement: "I request a refund within the 14-day cooling-off period as I have not substantially used the service."
Refunds for unauthorized or duplicate charges
If your card was charged twice in a single billing cycle or if you discover charges you did not authorize, you may request a refund regardless of how long you subscribed. Contact Breeze support with evidence of the duplicate or unauthorized charge (a bank statement screenshot or email receipt) and request an immediate refund. If Breeze does not process the refund within 14 days, escalate the dispute to your bank or payment provider. Your bank can investigate merchant abuse and recover funds on your behalf.
No refund for partial-month cancellations outside the cooling-off period
If you cancel after the 14-day cooling-off period and you have used the service, Breeze is not legally obligated to refund the unused portion of your current billing month. This is standard practice across the subscription industry and complies with UAE law. However, you always retain the right to ask; some providers offer courtesy refunds as a goodwill gesture.
Common mistakes people make when cancelling
Cancellation is straightforward, but a few preventable errors can delay your request or leave you unprotected. Stay alert and follow these safeguards to avoid unnecessary frustration.
Deleting the app without cancelling the subscription
The single most common mistake is removing the Breeze app from your device and assuming the subscription ends. It does not. Removing an app is purely a device-level action; it has no effect on the billing system that continues to charge your payment method every month. You must explicitly cancel through Apple, Google, or the Breeze website. Only after you submit a formal cancellation request will the recurring charge stop.
Cancelling on one platform when subscribed on another
If you subscribed through the Apple App Store, cancelling through Google Play has no effect on your Apple subscription. Similarly, cancelling a direct Breeze website subscription does not affect an App Store subscription you may have started separately. Check all three channels (Apple, Google, and Breeze website) to ensure you have not accidentally created multiple subscriptions. If you find duplicate active subscriptions, cancel each one individually through its respective platform.
Failing to save cancellation confirmation
Many consumers submit a cancellation request but neglect to screenshot or save the confirmation. If a dispute arises later, you have no proof you cancelled. Always capture a screenshot or PDF of any cancellation confirmation page, email, or message. This evidence is critical if Breeze disputes your cancellation or your bank investigates an unauthorized charge after you canceled.
Ignoring retention offers and continuing by accident
When you initiate cancellation, Breeze or the app store may present a discounted rate or special offer to retain your subscription. If you tap this offer by mistake or curiosity, your cancellation is reversed and a new subscription begins. Only click retention offers if you genuinely wish to continue paying. If you accidentally accept a retention offer, immediately repeat the cancellation process to re-submit your termination request.
Comparison of cancellation methods and outcomes
Each cancellation method carries different timelines and confirmation processes. The table below summarizes the key differences so you can choose the approach that best suits your situation:
| Method |
Time to cancel |
Confirmation type |
Best for |
| Self-service website link |
1 minute |
Instant on-screen confirmation |
Direct Breeze subscriptions |
| Apple Settings app |
2 minutes |
On-screen confirmation |
App Store subscriptions |
| Google Play app |
2 minutes |
Email confirmation from Google |
Google Play subscriptions |
| Email to [email protected] |
5-14 business days |
Email reply from support |
Backup if self-service fails |
| Bank or card issuer dispute |
7-14 business days |
Dispute resolution letter |
If Breeze refuses to cancel |
The self-service website link is always your fastest and most transparent option when available. Use the email method only if the website link is unavailable or broken. Escalate to your bank only after Breeze support fails to respond or denies your cancellation request without legal justification.
How to prevent future unwanted subscription charges
Cancellation is now complete, but you can take additional steps to avoid falling into similar subscription traps in future.
Audit all active subscriptions monthly
Set a monthly calendar reminder to review all active subscriptions across Apple, Google Play, and your direct service subscriptions. Open Settings on each device and check your subscriptions list. Delete any services you no longer use immediately. Many people discover forgotten subscriptions worth hundreds of dirhams per year only by conducting this simple audit. Yafee recommends performing this review on the first of every month.
Use a dedicated subscription tracker or email
Create a simple spreadsheet or use a free subscription management app to log every paid service you authorize. Record the service name, monthly cost in AED, cancellation date (if applicable), and the platform on which you subscribed (Apple, Google, or direct). This central record prevents you from losing track of active subscriptions and makes the cancellation process faster when you decide to leave.
Review your payment method statements regularly
Check your credit card or debit card statement every week, not just monthly. This habit surfaces suspicious charges, duplicate transactions, or unexpected subscriptions far sooner than annual reviews. If you spot an unknown charge, contact your bank immediately and initiate a dispute. The faster you report unauthorized charges, the faster your bank can investigate and recover funds.
If you encounter resistance or confusion when cancelling Breeze Wellbeing, use these official contact channels and escalation routes to resolve the issue.
Breeze Wellbeing customer support
Primary contact: [email protected]
When emailing, use the subject line "Subscription Cancellation Request" and include your full name, account email, subscription plan name, and a clear statement that you wish to cancel. Request a confirmation email within 48 hours. If you receive no response within 14 days, proceed to the escalation steps below.
Escalation to UAE consumer protection authorities
If Breeze Wellbeing refuses to cancel your subscription or continues charging after you cancel, file a formal complaint with the official consumer protection agency:
- UAE Consumer Protection Authority: Contact via www.tdra.gov.ae or call the TDRA consumer complaints hotline for guidance on filing a formal complaint
- Dubai Consumer Protection Authority: If you are based in Dubai, contact the local consumer protection department directly
- Abu Dhabi Consumer Protection Authority: If you are based in Abu Dhabi, contact the emirate-specific consumer protection office
Provide the authority with copies of all emails, cancellation confirmations, and unauthorized charge records. Yafee has helped thousands of consumers cancel unwanted subscriptions and resolve billing disputes by leveraging these official channels when direct negotiation fails.
Summary and next steps
Cancelling your Breeze Wellbeing subscription is a straightforward process that takes fewer than five minutes if you use the correct method for your subscription platform. Identify whether you subscribed via the Apple App Store, Google Play, or the Breeze website directly, then follow the corresponding step-by-step procedure outlined above. Save all cancellation confirmations and monitor your payment method for 30 days to ensure no further charges occur. If Breeze refuses to cancel or continues charging after you cancel, invoke your rights under UAE Federal Law No. 24 of 2006 and escalate the complaint to the UAE Consumer Protection Authority or your bank. You are protected by law, and persistence will resolve the issue in your favour.
Yafee exists to demystify subscription cancellation and empower you to manage your recurring charges confidently. Whether you cancelled Breeze Wellbeing today or you are managing other subscriptions, Yafee provides clear, legally grounded guidance so you always retain control of your spending. Visit yafee.com to explore cancellation guides for hundreds of services across health, entertainment, productivity, and finance categories. Your financial peace of mind matters, and Yafee is here to help you achieve it.