How to cancel Blogilates and protect your south african consumer rights
Understanding Blogilates and why cancellation matters
Blogilates is an online fitness platform centred on Pilates-based workout videos, meal plans and community challenges created by Cassey Ho. The service operates across iOS and Android apps, as well as through web accounts managed by oGorgeous Inc., the company operating the brand. You receive free access to basic workout videos and community features, but the premium subscription-Body by Blogilates-unlocks workout tracking, personalised calendars, meal planning and social engagement tools.
Your subscription renews automatically each month or year depending on your chosen plan. The cost appears on your payment platform (Apple App Store, Google Play, your web account, or PayPal), not directly through Blogilates itself. This distinction matters considerably because each platform enforces its own cancellation process and refund rules. Yafee helps you navigate this complexity by breaking down the exact steps for each payment method, ensuring you cancel without confusion or unnecessary charges.
What you pay for with Blogilates
The premium Body by Blogilates subscription typically costs between R60 and R120 per month (prices vary by region and currency). You gain access to advanced workout calendars, progress tracking, exclusive meal plans, and priority support. If you no longer use these premium features or your fitness goals have shifted, cancellation becomes the logical next step.
Common reasons to cancel
You might cancel because the workouts no longer align with your fitness objectives, you have switched to a different platform, the monthly cost no longer fits your budget, or you simply forgot about the subscription sitting dormant on your phone. Whatever your reason, you hold the right to cancel, and Yafee is here to guide you through each platform without encountering confusing navigation or dark patterns designed to trap you in unwanted subscriptions.
Your south african consumer rights when cancelling subscriptions
South African consumer law provides robust protections when you cancel digital subscriptions and online services.
The consumer protection act and your subscription rights
The Consumer Protection Act (CPA), administered by the National Consumer Commission (NCC), protects you from unfair contract terms and gives you the right to cancel agreements with reasonable advance notice. While the CPA does not guarantee automatic refunds for digital services you have already consumed, it does require that cancellation remain possible and that providers cannot hide their terms or deliberately obstruct the cancellation process. Furthermore, you have the right to receive clear information about any subscription before purchase, and you can request cancellation at any time without penalty beyond the current billing period.
If a company makes cancellation deliberately difficult to locate, impossible to execute, or deliberately slow to process, you have legal grounds to escalate your complaint to the National Consumer Commission. Yafee recommends documenting all evidence: screenshots of your payment history, confirmation of cancellation attempts, support emails, and timestamps. You can lodge a complaint online at www.ncc.org.za or contact the NCC call centre during business hours.
Your legal position
Under South African consumer law, you are entitled to cancel your Blogilates subscription without providing a reason. Cancellation must be processed within a reasonable timeframe (typically within 24-48 hours). If charges continue after cancellation, or if the platform refuses to process your cancellation, you have the right to dispute the charge with your payment provider and lodge a formal complaint with the NCC. You do not forfeit protection because Blogilates operates internationally; the CPA applies to all transactions with South African consumers.
What to do if Blogilates or your payment platform refuses to help
If you cancel your subscription but charges continue, or if you cannot access the cancellation option on your chosen platform, document everything and escalate your complaint. Take screenshots of your payment history, confirmation of cancellation attempts, and any support correspondence. Contact the National Consumer Commission online at www.ncc.org.za or by phone during business hours. Include your transaction references, payment platform name, subscription start date, and cancellation attempt date. The NCC investigates complaints at no cost to you and can compel companies to refund wrongful charges.
How to cancel Blogilates on apple app store (iOS)
If you subscribed through your iPhone or iPad, you cancel directly in iOS Settings, not inside the Blogilates app itself.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap Body by Blogilates.
- Tap Cancel Subscription and confirm your cancellation.
Important timing for iOS cancellation
You must cancel at least 24 hours before your next billing date to stop the charge. Check your renewal date in the same Subscriptions screen so you know your deadline. If you cancel after your billing date, you have already paid for that period and will not receive a refund, but your subscription will not renew. Yafee advises taking a screenshot of your renewal date before cancelling, so you have proof of when you took action.
How to cancel Blogilates on google play (Android)
If you subscribed through an Android device, you cancel through the Google Play Store app or website.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments and subscriptions.
- Tap Subscriptions.
- Find and tap Body by Blogilates.
- Tap Cancel subscription and confirm your cancellation.
Timing and confirmation for android cancellation
Like Apple, Google Play processes cancellations within 24 hours of your request. Your subscription stops at the end of your current billing period. You will receive a confirmation email from Google confirming the cancellation. Yafee recommends saving this email in a dedicated folder for your records, as it serves as proof of cancellation if disputes arise.
How to cancel Blogilates on your web account
If you subscribed directly through the Blogilates website, you cancel through your account settings.
- Log into your Blogilates account on the website.
- Navigate to Account Settings or Subscription Settings (typically found in your profile menu).
- Locate your active subscription (Body by Blogilates).
- Click Cancel Subscription or similar option.
- Select your cancellation reason (optional).
- Confirm your cancellation by clicking the final confirmation button.
Web account cancellation and your receipt
After cancellation, Blogilates will typically send you a confirmation email within minutes. If you do not receive this email within one hour, log back into your account and verify that your subscription status now shows as Cancelled. Yafee advises checking your account the following day to ensure the cancellation took effect. If your account still shows an active subscription, contact Blogilates support immediately with your cancellation confirmation email.
How to cancel Blogilates via PayPal
If you pay for Blogilates through PayPal, you cancel through your PayPal account settings rather than through Blogilates itself.
- Log into your PayPal account at www.paypal.com.
- Click Settings (gear icon) in the top right corner.
- Select Payments.
- Click Manage automatic payments.
- Find the Blogilates or oGorgeous Inc. subscription.
- Click Cancel next to the subscription.
- Confirm your cancellation.
PayPal cancellation and double-checking
PayPal processes cancellations immediately. Return to your Manage automatic payments page within 30 minutes to verify that Blogilates no longer appears in your active subscriptions list. If the subscription still shows, try cancelling again or contact PayPal support. Yafee recommends also logging into your Blogilates account to confirm that your subscription status reflects the cancellation, as different systems do not always sync instantly.
What happens after you cancel your Blogilates subscription
Cancellation is the start of the process, not the end. Understanding what occurs next protects you from surprise charges and ensures a smooth transition away from the platform.
Your access and timeline after cancellation
After you cancel, you retain full access to all premium features until the end of your current billing period. If your billing date is the 15th and you cancel on the 10th, you keep premium access until the 15th. On the 15th, your subscription ends and your account reverts to the free tier. You lose access to personalised meal plans, advanced workout calendars, and progress tracking, but you retain access to free community features and basic workout videos. Yafee recommends downloading any meal plans or workout notes you wish to keep before your billing date, as these may not remain accessible after downgrade.
Confirming that your subscription has ended
Log into your Blogilates account after your billing date has passed. Your account should display Free or Basic next to your subscription status. Check your payment platform (Apple, Google Play, PayPal, or web) to confirm that no charge appears on your next expected billing date. If a charge appears after cancellation, contact the platform immediately and request a refund on the grounds of unauthorised billing following cancellation request.
Refund policies and what you can claim
Refunds for Blogilates subscriptions depend on your payment platform and how much of the billing period has passed.
Apple and google play refund windows
Apple allows refunds within 14 days of a charge if you request them directly through the App Store. You do not need a reason, though Apple may ask why you are requesting the refund. Go to Settings > [Your Name] > iTunes & App Stores > Purchase History, find the Blogilates charge, tap the charge, and select Report a Problem. Request a refund and select your reason (unwanted subscription, charged by mistake, or other). Apple typically processes refunds within 5-7 business days. Google Play also offers a 48-hour refund window for subscription charges. Contact Google Play support through the Play Store app, select the Blogilates charge, and request a refund. Yafee advises acting quickly, as both platforms enforce strict time windows.
Direct web and PayPal refunds
If you subscribed directly through the Blogilates website, your refund eligibility depends on Blogilates' own refund policy, which may differ from app store policies. Contact oGorgeous Inc. directly at their mailing address (listed below) with your request. For PayPal refunds, contact PayPal support and dispute the charge as an unauthorized subscription or unwanted recurring payment. PayPal typically sides with consumers on subscription disputes if you can prove you cancelled promptly. Yafee emphasises that you are more likely to receive refunds if you request them within 30 days of the charge.
Pricing and subscription comparison
Understanding what you pay helps you decide whether to keep or cancel your Blogilates subscription.
| Plan |
Billing cycle |
Cost (approximate ZAR) |
What you get |
| Free tier |
Ongoing |
R0 |
Basic workout videos, community access |
| Body by Blogilates monthly |
Monthly |
R80-R120 |
Premium workouts, meal plans, progress tracking |
| Body by Blogilates annual |
Annual |
R600-R800 |
Same as monthly plus bulk discount |
The annual plan offers the best value if you are committed to using Blogilates long-term. However, if you are uncertain about your fitness goals or budget constraints, the monthly plan provides flexibility. Yafee recommends tracking how often you use Blogilates each week; if you use it fewer than twice per week, the cost per workout may justify cancellation.
Common mistakes to avoid when cancelling Blogilates
Cancelling is straightforward, but small errors can leave you trapped in unwanted charges. Stay alert to these pitfalls.
Mistake one: cancelling in the wrong place
The most common error is trying to cancel inside the Blogilates app itself. The app does not contain a cancellation option; you must cancel through your payment platform (Apple Settings, Google Play, PayPal, or the Blogilates website). If you email Blogilates support asking to cancel, they will direct you back to your payment platform anyway, which wastes time. Go directly to your payment method and follow the exact steps outlined above for your platform.
Mistake two: cancelling too close to your billing date
If your billing date is tomorrow and you cancel today, the system may process your charge before your cancellation takes effect. Most platforms require 24 hours notice before your billing date. Yafee recommends cancelling at least 3-5 days before your renewal date to allow processing time and avoid disputes.
Mistake three: forgetting to confirm cancellation
After clicking Cancel Subscription, many platforms ask you to confirm your choice. If you do not click the final confirmation button, your subscription remains active. Return to your account the next day and verify that your subscription status shows as Cancelled. Screenshot this confirmation for your records.
Mistake four: not requesting a refund if charged after cancellation
If a charge appears on your statement after you cancelled, do not assume it is a system error that will correct itself. Contact your payment platform immediately and request a refund on the grounds of unauthorised recurring billing. Yafee advises doing this within 30 days of the charge. Most platforms favour consumers in these disputes if you can provide proof of your cancellation attempt.
After cancellation: what to do next
Ending your Blogilates subscription is a clear decision, but several practical steps ensure you stay on track with your fitness goals and protect yourself financially.
Moving your fitness routine forward
Identify a replacement workout platform before you cancel, so you maintain your fitness momentum. Free options include YouTube fitness channels, the Nike Training Club app (free tier), or community fitness classes. If you are switching to another paid platform, compare its cost to Blogilates and ensure it aligns with your fitness goals. Yafee helps thousands of consumers transition away from subscriptions they no longer need by offering clear comparison guides for alternative services.
Monitoring your payment methods
For 60 days after cancellation, review your bank or credit card statements weekly to confirm that no further Blogilates charges appear. If you subscribed through multiple platforms (for example, Apple and PayPal), cancel on all platforms to avoid confusion. Keep your cancellation confirmation emails in a dedicated folder labelled "Cancelled Subscriptions" for easy reference if disputes arise.
Reporting your experience
If you encountered dark patterns, confusing navigation, or refused refunds, report your experience to the National Consumer Commission at www.ncc.org.za. These reports help the NCC identify companies that systematically make cancellation difficult and take enforcement action. Your feedback contributes to better consumer protections across South Africa.
Contacting Blogilates and oGorgeous inc.
If you need to contact Blogilates or oGorgeous Inc. for any reason-to request a refund, dispute a charge, or ask a cancellation question-use the official mailing address below.
Mailing address for Blogilates and oGorgeous inc.
oGorgeous Inc.
P.O. Box 2145
Santa Monica, CA 90406
United States
Correspondence sent to this address typically receives a response within 10-15 business days. Include your account email, full name, subscription dates, and a clear description of your issue. Yafee recommends sending correspondence via registered mail or email (if a contact email is listed on the Blogilates website) so you have proof of delivery.
Email support options
If the Blogilates website displays a support email address, use it for faster responses. However, for formal complaints about billing or refunds, the mailing address above carries more legal weight in dispute resolution. Always keep copies of all correspondence.
Your next steps with yafee
Yafee has helped thousands of consumers cancel unwanted subscriptions, understand their consumer rights, and recover unauthorised charges. Whether you are cancelling Blogilates today or planning to do so before your next billing date, Yafee provides clarity on your options and protections under South African law. Visit yafee.com to explore cancellation guides for other services, access templates for consumer complaints, and learn more about your rights under the Consumer Protection Act. If you encounter resistance from Blogilates or your payment platform, Yafee can show you exactly how to escalate your complaint to the National Consumer Commission and what evidence to gather. Take control of your subscriptions today.