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Frequently asked questions
Cancel Blogilates: The Right Way to Manage Your Subscription
How to cancel Blogilates and stop recurring charges in singapore
What Blogilates is and why you might cancel
Blogilates is a fitness platform founded by Cassey Ho that delivers Pilates workouts, fitness challenges, meal plans and a premium subscription service called "Body by Blogilates." You access the content through iOS and Android apps, the web platform, or free YouTube channels. The paid subscription automates recurring charges to your payment method every month or year, depending on your chosen plan.
You might cancel because the workout style no longer suits your fitness routine, you have found an alternative fitness app that works better for you, the subscription cost no longer fits your budget, or you have completed your fitness goals. Whatever your reason, cancelling cleanly saves you from unexpected charges and gives you control over your spending. Yafee specialises in helping users navigate exactly this situation.
How Blogilates charges you in singapore
Blogilates processes subscriptions through multiple platforms: the Apple App Store, Google Play, your web account, or PayPal. Each platform handles your billing independently, which means your cancellation method depends on where you originally signed up. The subscription renews automatically on your chosen cycle unless you cancel before the next renewal date. This timing is critical: if you cancel after the charge goes through, you must then request a refund from the platform itself.
Why you should act now
Subscriptions often renew without warning, and recovery depends on speed. If your renewal date is within the next 7 days, cancel immediately to avoid a charge you cannot easily recover. Yafee advises checking your renewal date first; you will find it in your app store account settings or in your email receipt. Most users waste SGD 40-80 per year by cancelling too late.
Your legal rights under singapore consumer protection law
Your right to cancel Blogilates is protected under the Consumer Protection (Fair Trading) Act (CPFTA) and the Distance Selling Rules that apply to digital services sold online.
Your consumer rights when cancelling
Under the CPFTA, you have a statutory right to cancel any distance contract (which includes online subscriptions) within 14 calendar days of purchase, provided you notify the trader in writing before the cooling-off period ends. For recurring subscriptions, this right applies to the initial subscription purchase, not to every subsequent renewal charge. However, if Blogilates fails to give you clear cancellation instructions before you pay, you can extend this right. Furthermore, if you cancel within the cooling-off period and the subscription has not yet started, you are entitled to a full refund of your payment.
If you are beyond the 14-day window, you still have consumer protections. The CPFTA requires all traders to provide you with a simple cancellation mechanism that is as easy to use as the sign-up process itself. If Blogilates makes cancellation deliberately difficult or hidden, you can escalate a complaint to the Consumers Association of Singapore (CASE), which acts as the enforcement body for consumer disputes.
Your legal position
You are entitled to cancel your Blogilates subscription without penalty once the cooling-off period has ended, provided the platform has made the cancellation process transparent and accessible. If Blogilates refuses to process your cancellation or fails to stop charging you after cancellation, you have the right to dispute the charge with your payment provider (Apple, Google, PayPal, or your bank) and lodge a formal complaint with CASE. Yafee recommends keeping all email correspondence and screenshots of your cancellation request as evidence in case you need to escalate.
Cancellation methods by platform
Your cancellation route depends entirely on which platform you used to subscribe.
Cancel your iOS subscription through apple app store
If you subscribed through your iPhone or iPad, Apple handles your billing and refunds independently from Blogilates. You must cancel directly with Apple to stop the recurring charge.
- Open the Settings app on your iPhone or iPad.
- Do not open the Blogilates app itself; Apple controls subscriptions through Settings.
- Tap your name (Apple ID) at the top of the screen.
- This opens your account menu.
- Select Subscriptions.
- You will see a list of all active subscriptions tied to your Apple ID.
- Find and tap Body by Blogilates.
- If you do not see it, scroll down; inactive subscriptions appear lower in the list.
- Tap Cancel Subscription.
- Apple will ask you to confirm your reason for cancellation.
- Confirm by tapping the red button that appears.
- You will receive an email confirmation from Apple within minutes.
Critical timing: You must cancel at least 24 hours before your renewal date for the cancellation to take effect before the next charge. If you cancel after the charge goes through, you have 45 days to request a refund from Apple directly through your Settings > Subscriptions > Body by Blogilates > Report a Problem option. Yafee advises checking your next billing date in the same Settings menu before you tap Cancel.
Cancel your android subscription through google play
Google Play manages Android subscriptions separately from Apple. The steps are straightforward, but you must cancel through the Google Play app or website, not through Blogilates.
- Open the Google Play Store app on your Android device.
- Ensure you are using the official Google Play app, not a third-party app store.
- Tap the menu icon (three horizontal lines) in the top left corner.
- This opens the navigation menu.
- Select Subscriptions.
- You will see all subscriptions associated with your Google account.
- Tap Body by Blogilates.
- This opens your subscription details and renewal date.
- Tap Cancel Subscription.
- Google Play will display your renewal date and ask you to confirm.
- Follow the on-screen prompts to confirm.
- You will receive a confirmation email from Google Play.
Important for Singapore users: Google Play charges vary by country and currency; your billing is in your registered currency (SGD if you are in Singapore). Verify your next charge amount in the Subscriptions menu before you proceed to cancel. If you are charged in a different currency, contact Google Play Support immediately to update your billing address.
Cancel your web account or direct subscription
If you subscribed directly through the Blogilates website or app (rather than through Apple or Google), you cancel through your account settings within the Blogilates platform itself.
- Log into your Body by Blogilates account on the website (blogilates.com) or mobile app.
- Use the email and password you registered with.
- Navigate to Settings, Billing, or Account Subscription (the exact label varies by app version).
- This is usually found in a menu icon or profile section.
- Locate your active subscription and select Cancel or Manage Subscription.
- You will see your renewal date and payment method.
- Follow the prompts to confirm cancellation.
- Blogilates will ask you to confirm your reason (optional) and then process the cancellation.
If you cannot find the cancellation option in your account settings, email [email protected] immediately with your full name, email address and order or subscription ID. Include your renewal date so the support team can confirm your cancellation before the next charge. Yafee has found that a direct, formal email often receives faster responses than searching through app settings. Request written confirmation of your cancellation in the reply.
What happens after you cancel
Understanding the post-cancellation timeline helps you avoid surprises.
Access after cancellation
Most platforms allow you to retain access to paid content until the end of your current billing cycle. For example, if you cancel on day 15 of a 30-day monthly subscription, you typically keep access until day 30. After that date, your access ends and you revert to free-tier content only. Log into your account the day after your billing cycle ends to confirm you have been downgraded to the free version.
Refund eligibility and timelines
Refunds depend on when you cancel relative to your renewal date. If you cancel within 14 days of your initial purchase, you are entitled to a full refund under Singapore consumer protection law. If you cancel after the 14-day cooling-off period but before your next charge, no refund is due, but you will not be charged again. If you cancel after you have been charged, you must request a refund from the platform (Apple, Google, PayPal, or Blogilates directly), which typically processes within 5 to 10 business days.
Yafee recommends documenting your cancellation date, the confirmation email from the platform, and your bank statement to verify the charge has stopped. If the charges continue after cancellation, immediately dispute the transaction with your bank or payment provider and provide them with your cancellation confirmation.
Pricing overview for Blogilates in singapore
Blogilates offers multiple subscription tiers and billing cycles. Understanding your current plan helps you calculate what you will save by cancelling.
| Plan | Billing cycle | Price (SGD) | Content | Free trial |
|---|---|---|---|---|
| Body by Blogilates Standard | Monthly | $12.99 | Full library of Pilates workouts, meal plans, community access | 7 days |
| Body by Blogilates Standard | Annual | $99.99 | Same as monthly | 7 days |
| Free tier | N/A | $0 | Limited workouts, YouTube access | N/A |
If you are on the monthly plan and cancel immediately, you save SGD 155.88 per year. If you are on the annual plan, cancelling within 14 days of purchase entitles you to a full SGD 99.99 refund.
Common mistakes to avoid when cancelling
Cancelling is straightforward, but a few common missteps can delay your cancellation or result in unexpected charges.
Mistake 1: cancelling through the wrong platform
Many users cancel the app itself (by deleting it) or cancel within the Blogilates app without realising they also need to cancel through their app store. Deleting the app does not cancel your subscription; the recurring charge will continue. You must cancel directly through Apple Settings, Google Play, or the Blogilates website, depending on where you subscribed. Yafee strongly advises verifying your subscription location in your email receipts before you attempt cancellation.
Mistake 2: cancelling too late
If you cancel after your renewal date has passed, you will be charged for the next billing cycle. Most platforms charge between 24 and 48 hours before the renewal date, so you must act at least 3 days in advance to be safe. Check your renewal date in your account settings immediately.
Mistake 3: not requesting written confirmation
If you cancel via email, always request a written confirmation of your cancellation with the date it takes effect. This protects you if a dispute arises later. Screenshot your confirmation email and keep it for at least 6 months. If Blogilates continues to charge you after cancellation, you will have proof of your cancellation request when you dispute the charge with your bank or file a complaint with CASE.
Mistake 4: assuming app store refunds are automatic
If you cancel after being charged, you must manually request a refund from the app store. Apple and Google do not automatically refund cancelled subscriptions; you must open a request through your account settings or contact their support team directly. Yafee advises doing this within 7 days of the charge for faster processing.
If Blogilates refuses to cancel or continues charging you
Occasionally, users report that Blogilates does not process their cancellation or continues charging them after cancellation. You have legal remedies.
Step 1: escalate to the platform (Apple, google, or PayPal)
If Blogilates refuses to cancel your subscription or does not honour your cancellation, contact the platform through which you subscribed. Apple, Google Play, and PayPal all have dispute resolution processes and will often refund your money directly if they determine Blogilates has acted unfairly. This usually takes 5 to 10 business days.
Step 2: dispute with your bank
If the platform does not resolve your issue, contact your bank and initiate a chargeback or dispute for the unauthorised recurring charge. Provide your bank with your cancellation confirmation email and screenshots of your account settings showing the cancellation request. Your bank can reverse the charges within 30 to 60 days.
Step 3: lodge a complaint with CASE
If Blogilates has refused to honour your legal right to cancel or has continued charging you after cancellation, lodge a formal complaint with the Consumers Association of Singapore (CASE). CASE investigates breaches of the Consumer Protection (Fair Trading) Act and can impose penalties or require Blogilates to refund you. You can lodge a complaint online at case.org.sg or by visiting their office in Singapore. Include all supporting documents: confirmation emails, screenshots, bank statements, and your cancellation requests. CASE typically resolves complaints within 60 to 90 days.
Contact Blogilates directly by post if email goes unanswered. Send your cancellation request to their registered address: Blogilates, 460 North Fairfax Avenue, Los Angeles, CA 90036, USA. Use registered mail so you have proof of delivery. Include your full name, email, subscription ID, renewal date, and a clear statement that you wish to cancel effective immediately. Request written confirmation of cancellation within 7 days. Retain a copy for your records and as evidence if you later need to escalate to CASE or your bank.
Checklist before and after cancellation
Use this checklist to ensure your cancellation is successful and fully processed.
| Step | Action | Deadline |
|---|---|---|
| 1 | Find your renewal date in your app store account or Blogilates account settings | Today |
| 2 | Cancel at least 3 days before renewal date | Before renewal date |
| 3 | Receive and save cancellation confirmation email | Within 1 hour |
| 4 | Screenshot your app store account showing no active subscription | Within 24 hours |
| 5 | Verify no charge appears on your bank statement on renewal date | Renewal date + 1 day |
| 6 | If charged, request refund from app store or bank immediately | Within 7 days of charge |
Why you should use yafee to manage your cancellations
Cancelling fitness subscriptions manually requires you to navigate multiple platforms, remember renewal dates, and keep track of refund requests. Yafee simplifies this process by centralising all your subscription cancellations in one place. You provide your subscription details once, and Yafee handles the cancellation steps, documents your requests, and escalates any disputes on your behalf. Yafee has helped thousands of consumers cancel Blogilates and recover charges they thought were lost. Our legal team ensures every cancellation complies with Singapore consumer protection law, and we keep records for you in case you need to escalate to CASE or dispute a charge with your bank later.
Yafee also alerts you before your renewal date, so you never miss a cancellation window. Whether you are cancelling Blogilates, a streaming service, or any other subscription, Yafee eliminates the hassle and protects your legal rights. Visit yafee.com to get started.
Contact details for Blogilates cancellation
If you need to contact Blogilates directly to cancel or request a refund, use the following details:
Email: [email protected]
Mailing address: Blogilates, 460 North Fairfax Avenue, Los Angeles, CA 90036, United States
Alternative address for general inquiries: Blogilates, 39555 Farwell Drive, Fremont, CA 94538, United States (listed in the app End User Licence Agreement)
For app store disputes, contact Apple Support (support.apple.com), Google Play Support (support.google.com/googleplay), or PayPal Support (paypal.com/support) directly. For consumer complaints in Singapore, contact CASE at case.org.sg or visit their office.