How to cancel MGM Plus and stop charges in three simple steps

What MGM Plus is and why you might want to leave

MGM Plus is a streaming service owned by Metro-Goldwyn-Mayer that delivers theatrical films, classic movies, and original series without advertisements. Originally branded as EPIX before its rebranding, the service now operates as a focused alternative for viewers seeking studio-backed content. You can subscribe directly through the MGM Plus website or add it as a premium channel through third-party platforms including Amazon Prime Video, Apple TV Channels, and Roku. The service offers monthly and annual billing options, with prices ranging from approximately $6.99 to $7.99 per month or $58.99 to $62.04 annually, depending on your subscription method.

If you signed up for MGM Plus and now want to cancel, you are in a common situation. Many subscribers find themselves paying for content they no longer watch, or they discover the library does not align with their viewing preferences. At Yafee, we help thousands of consumers regain control of their subscriptions every month, and MGM Plus cancellations rank among the most frequent requests we handle. Understanding your cancellation options and your legal rights ensures you can exit your subscription without unnecessary complications or unauthorized charges.

What you receive with MGM Plus

Your MGM Plus subscription grants you access to MGM's curated film library, which includes recent theatrical releases, classic Hollywood titles, and original television series. You receive 24/7 linear channels alongside on-demand content, and your account typically supports multiple simultaneous streams across devices. Streaming quality depends on your platform and internet speed, with standard definition serving as the baseline across most devices.

Current pricing and subscription plans

The following table breaks down typical MGM Plus pricing you will encounter when subscribing directly or through partner platforms.

Prices fluctuate based on promotional offers, platform partnerships, and seasonal discounts. If you subscribed during a promotional period, your rate may differ from standard pricing listed above. Always verify your billing statement to confirm your exact charge each month.

Your consumer rights and what they mean for you

Federal consumer protection laws establish your right to cancel subscription services without penalty or obstacles.

The federal trade commission act and your cancellation rights

Section 5 of the Federal Trade Commission Act protects you as a consumer when managing subscription services. You have the right to cancel your subscription without penalty, and billing must stop after your cancellation takes effect. MGM Plus and its distribution partners cannot charge you for periods after you have requested termination.

Furthermore, the FTC's Negative Option Rule requires companies to make cancellation easy and at least as straightforward as signup. This means MGM Plus must provide a simple cancellation mechanism that does not require you to call customer service, navigate multiple menus, or wait on hold. If the company makes cancellation deliberately difficult, it violates this federal standard.

Your legal position

You have the right to cancel your MGM Plus subscription without penalty at any time. Billing must stop immediately upon cancellation. If MGM Plus charges you after you have canceled, you can dispute the charge with your payment provider and file a complaint with the Federal Trade Commission or your state's Attorney General office. You are entitled to a refund for any unauthorized charges made after your cancellation request.

What to do if MGM Plus continues billing you

If MGM Plus bills you after you have canceled, contact your payment provider immediately. Most credit card companies and banks offer chargeback protection for unauthorized or duplicate charges. Your payment provider can reverse erroneous transactions and investigate the merchant's conduct. Consequently, if MGM Plus refuses to issue a refund for billing errors, you can escalate your complaint to the Federal Trade Commission (FTC.gov) or your state's Attorney General office, both of which enforce consumer protection laws against deceptive billing practices.

How to cancel MGM Plus by subscription method

Your cancellation process depends on where you subscribed-directly through MGM Plus or through a third-party platform.

Cancel if you subscribed directly through MGM Plus

If you signed up at mgmplus.com and pay MGM Plus directly, follow these steps to cancel your subscription.

1. Visit mgmplus.com and log into your account using your email and password
   • If you do not remember your password, click "Forgot Password" and follow the email instructions to reset it
2. Navigate to your account settings
   • Look for a menu option labeled "Account," "Settings," "Profile," or "My Account"
   • Click on this option to access your account dashboard
3. Locate your subscription or billing section
   • Within account settings, find the section labeled "Subscription," "Billing," "Plan," or "Membership"
   • This section displays your current subscription tier and renewal date
4. Click "Cancel Subscription" or "Manage Subscription"
   • The exact button label may vary, but it will clearly indicate the cancellation option
   • MGM Plus may display a retention offer or discount-review it carefully before proceeding
5. Confirm your cancellation
   • MGM Plus will ask you to confirm that you want to cancel
   • You may be asked to select a cancellation reason from a dropdown menu
   • Review the cancellation summary, which will state your final billing date and the date your access ends
6. Save your cancellation confirmation
   • MGM Plus will display a confirmation message with a reference number or cancellation date
   • Screenshot or print this confirmation for your records
   • You may receive a confirmation email-check your inbox and spam folder

Once you cancel, your access continues until the end of your current billing cycle. You will not be charged again after that date.

Cancel if you subscribed through amazon prime video

If you added MGM Plus as a channel add-on through Amazon Prime Video, cancel directly through your Prime account, not through MGM Plus.

1. Visit amazon.com and log into your account
   • Use the same email and password associated with your Prime membership
2. Navigate to "Your Account" in the top-right corner
   • Click on your account icon or name menu
3. Select "Prime membership" or "Memberships and subscriptions"
   • This section displays all your active Prime-related subscriptions and add-ons
4. Find "MGM Plus" in your subscriptions list
   • Click on it to access your MGM Plus channel details
5. Click "Cancel channel" or "Edit" then "Cancel"
   • Amazon will ask you to confirm your cancellation
   • Review the date your access ends
6. Save your confirmation
   • Amazon displays a cancellation confirmation message
   • Check your email for a confirmation from Amazon Prime

Your MGM Plus access through Prime Video ends on the last day of your current billing cycle. Amazon will not charge you again after that date.

Cancel if you subscribed through apple TV channels

If you added MGM Plus through Apple TV Channels, cancel through your Apple account on any Apple device.

1. Open the Apple TV app on your iPhone, iPad, or Mac
   • On Mac, open the Apple TV application from your Applications folder
   • On iPhone or iPad, open the TV app from your home screen
2. Tap or click "Account" in the top-right corner
   • Select "Settings" or your profile icon, depending on your device
3. Select "Manage Subscriptions"
   • This displays all your active channel subscriptions
4. Tap or click "MGM Plus"
   • Review your current subscription and renewal date
5. Select "Cancel Subscription"
   • Apple displays a confirmation message showing your final access date
6. Confirm your cancellation
   • You may receive an email confirmation from Apple
   • Save this email as proof of cancellation

Your MGM Plus access through Apple TV Channels ends on your subscription renewal date. Apple will not charge you after that date.

Cancel if you subscribed through roku

If you added MGM Plus through Roku, you can cancel directly through Roku or through your Roku device.

1. Visit roku.com and log into your Roku account
   • Use the email and password associated with your Roku device
2. Navigate to "Subscriptions" or "Manage Subscriptions"
   • This section displays all your active channel subscriptions
3. Find "MGM Plus" in your subscription list
   • Click on it to view your subscription details
4. Click "Cancel" or "Unsubscribe"
   • Roku will ask you to confirm that you want to cancel
   • Review the date your access will end
5. Complete the cancellation
   • Roku displays a confirmation message
   • You should receive an email confirmation from Roku

Your MGM Plus access through Roku ends on your current billing cycle's final day. Roku will not charge you again.

What happens after you cancel MGM Plus

Cancelling MGM Plus is a straightforward process, and you can expect your account to transition smoothly after you submit your cancellation request.

Your access period after cancellation

When you cancel MGM Plus, your access continues until the end of your current billing cycle. If your renewal date is 30 days away, you retain full access for those 30 days. If your renewal date is tomorrow, your access ends tomorrow. MGM Plus does not offer pro-rata refunds for unused subscription time, meaning you do not receive money back for the remainder of your billing cycle. This is standard practice across streaming services and is permitted under consumer law, as you purchased access for the full billing period.

Confirming your cancellation

After you submit your cancellation request, verify that your account settings reflect the cancellation. Log back into your account 24 hours later and check your subscription status. Your account should display "Canceled" or "Subscription ends on [date]" rather than "Active." If your account still shows as active after 24 hours, contact MGM Plus customer support immediately to confirm your cancellation was processed.

Monitoring your payment method

After your access ends, watch your credit card or bank statement for the next 30 days. Verify that MGM Plus does not charge you again. If you see a charge after your cancellation date, contact your payment provider immediately to dispute the transaction. In accordance with the Federal Trade Commission's Negative Option Rule, MGM Plus is prohibited from charging you after your cancellation takes effect.

Refunds and billing disputes

Understanding your refund rights protects you if MGM Plus charges you incorrectly after cancellation.

When you qualify for a refund

You qualify for a refund in the following situations: MGM Plus charges you after your cancellation date, you cancel during a free trial and are still charged, or you discover duplicate charges on your billing statement. You do not qualify for a refund of unused time if you cancel mid-cycle at your own request-this is considered a voluntary cancellation, and your subscription remains active through the end of your billing period.

How to request a refund from MGM Plus

If MGM Plus charges you after your cancellation, contact MGM Plus customer support directly. Visit mgmplus.com and look for a "Contact Us" or "Support" link. Explain that you canceled your subscription on a specific date and provide your cancellation confirmation reference number. Include the unauthorized charge details from your billing statement, including the transaction date and amount. MGM Plus should review your case and issue a refund within 5 to 10 business days if the charge was in error.

Disputing charges with your payment provider

If MGM Plus refuses to refund an unauthorized charge, contact your credit card issuer or bank immediately. Most payment providers allow you to dispute charges within 60 to 180 days of the transaction. You can file a chargeback claim, which requires your payment provider to investigate the merchant's conduct. Provide your cancellation confirmation and any supporting documentation to your payment provider. In most cases, the chargeback process results in the unauthorized charge being reversed and credited back to your account within 30 days.

Filing a complaint with the federal trade commission

If MGM Plus continues to charge you despite your cancellation and cancellation confirmation, file a complaint with the Federal Trade Commission at reportfraud.ftc.gov. The FTC enforces the Negative Option Rule and investigates companies that bill consumers after cancellation. You can also file a complaint with your state's Attorney General office, which has authority to pursue deceptive billing practices. Yafee recommends documenting all communication with MGM Plus and your payment provider before filing a complaint, as this evidence strengthens your case.

Common mistakes to avoid when canceling MGM Plus

Canceling a streaming subscription is straightforward, but a few common errors can leave you vulnerable to unwanted charges or confusion about your account status.

Mistake 1: canceling through the wrong platform

If you subscribed through Amazon Prime Video, Apple TV Channels, or Roku, you must cancel through that platform, not through MGM Plus directly. Contacting MGM Plus support to request cancellation when you subscribed through a third party may not cancel your subscription. Instead, your payment continues through the platform where you signed up. Verify which platform charged you by checking your credit card statement, then cancel through that exact platform.

Mistake 2: assuming you are automatically refunded for unused time

MGM Plus does not issue refunds for unused subscription time if you cancel mid-cycle. Your subscription remains active and paid for until the end of your billing period. If you want to avoid an additional charge, cancel before your renewal date arrives. For example, if your renewal date is March 15, cancel on or before March 14 to prevent the next month's charge.

Mistake 3: not saving your cancellation confirmation

Always take a screenshot or save your cancellation confirmation number, reference ID, and the date displayed when you complete cancellation. This proof protects you if MGM Plus claims they never received your cancellation request. If the company charges you after your cancellation, you can provide this confirmation to your payment provider or the FTC as evidence that you canceled in good faith.

Mistake 4: canceling through customer service without written confirmation

Avoid canceling over the phone unless the company provides you with a written confirmation number via email immediately after the call. Phone cancellations leave little documentation, and disputes over whether you actually canceled become difficult to prove. Self-service cancellation through your account dashboard creates an automatic record and is always preferable.

Mistake 5: not checking your account status after cancellation

Log back into your MGM Plus account 24 hours after cancellation to verify that your subscription status has changed from "Active" to "Canceled" or "Expires on [date]." If your account still shows as active, contact support immediately. Waiting days or weeks to verify the cancellation gives MGM Plus more opportunity to charge you again without your knowledge.

Comparison table: MGM Plus vs. competing streaming services

The following table compares MGM Plus pricing and cancellation policies to similar streaming services so you can make an informed decision about your subscription portfolio.

All of these services offer self-service cancellation through your account settings, and all comply with the Federal Trade Commission's Negative Option Rule. If you are evaluating whether to keep MGM Plus, compare its content library and price against competing services to determine the best value for your viewing habits.

Your next steps: take control of your subscription today

Canceling MGM Plus takes fewer than five minutes if you follow the steps outlined above. Identify where you subscribed-directly through mgmplus.com, Amazon Prime Video, Apple TV Channels, or Roku-then navigate to your account settings and select cancel. In accordance with federal consumer protection law, MGM Plus must stop billing you immediately after your cancellation takes effect. If the company charges you after that date, you have the right to dispute the charge with your payment provider and escalate the matter to the Federal Trade Commission or your state Attorney General.

Yafee has helped thousands of consumers cancel unwanted streaming subscriptions and recover unauthorized charges. Our cancellation guides cover every major streaming service, and our team stays current on changes to subscription policies and cancellation procedures. Visit Yafee.com to explore cancellation guides for other services you subscribe to, track your subscriptions in one place, and protect yourself against surprise charges. Yafee empowers you to manage your subscriptions with confidence and transparency. Take action today-review your subscription list, cancel the services you no longer need, and redirect those dollars to the content that matters most to you.