How to cancel YourRent2Own and reclaim control of your membership
What YourRent2Own is and why cancellation matters
YourRent2Own is an online directory and lead service that connects consumers with rent-to-own and lease-option housing opportunities across the United States. The platform, operated by Real Property Data Corp, charges members for expanded access to property listings, email alerts, and advanced search tools designed to help you locate rent-to-own homes. If you signed up for a trial or paid membership and now want to stop recurring charges, you need a clear pathway to cancellation.
This guide walks you through your cancellation options, explains your consumer rights under federal law, and helps you avoid the common traps that keep people locked in unwanted memberships. At Yafee, we have helped thousands of consumers understand their cancellation rights and take control of their subscriptions. This guide applies that same practical expertise to YourRent2Own, so you can act with confidence.
Understanding YourRent2Own's business model
YourRent2Own uses a tiered membership structure with automatic renewal features that can catch consumers off guard. Most members start with a low-cost trial that converts to a paid monthly membership unless you actively cancel before the trial period ends. This is the critical moment where many people lose track of their billing and discover unexpected charges on their credit card or bank account weeks later.
The company's published terms state that memberships renew automatically and that charges are non-refundable under standard circumstances. However, those terms do not override your rights as a consumer under federal law. Understanding the difference between what YourRent2Own's contract says and what the law actually permits you to do is essential to a successful cancellation.
Why consumers cancel YourRent2Own
Consumers cancel YourRent2Own for straightforward reasons: the property listings did not match expectations, they found a home elsewhere, the membership price did not justify the value, or they simply changed their mind about rent-to-own financing. Others cancel after hitting billing friction: unexpected renewal charges, unclear cancellation instructions, slow customer support responses, or refund denials. These are all legitimate reasons to stop paying, and none of them require permission from the company.
If you received an unexpected charge or tried to cancel but could not find the option, know that you have legal protections. Yafee exists to help you navigate these situations with precision and confidence.
YourRent2Own's pricing structure and membership tiers
YourRent2Own offers several membership types, each with different billing cycles and cancellation mechanics.
| Membership type |
Cost |
Billing cycle and renewal |
| 7-day trial |
$1.00 initial charge |
Full access for 7 days; converts to monthly billing at the current rate if you do not cancel before the trial ends. |
| Monthly membership |
$49.60 per month |
Recurring monthly billing; charges continue until you submit a cancellation request. |
| 3-month membership |
$99.00 one-time payment |
Prepaid 3-month access; does not auto-renew unless you re-register or the site auto-enrolls you. |
| Annual membership |
$499.00 per year |
Full access for 12 months; renews annually unless cancelled before the renewal date. |
The critical risk is the 7-day trial. If you start a trial and forget to cancel by day 7, your payment method charges automatically at the monthly rate ($49.60). This is disclosed in the terms, but it does require you to act proactively. At Yafee, we recommend marking your calendar the moment you sign up for any trial, so you do not miss the cancellation window.
Your consumer rights under u.S. federal law
Your right to cancel a subscription and stop recurring charges is protected by federal law, not by the company's terms.
The restore online shoppers confidence act (ROSCA)
The Restore Online Shoppers Confidence Act, enforced by the Federal Trade Commission (FTC), is the primary federal statute that protects you when you cancel a subscription. ROSCA requires that all negative-option services (subscriptions with automatic renewal) must obtain your express informed consent before the first charge, and you have a right to cancel at any time without unreasonable barriers.
Under ROSCA, the company must provide you with a simple mechanism to cancel, and you have the right to expect cancellation to take effect within one billing cycle. If YourRent2Own makes cancellation deliberately difficult, hidden, or impossible to complete online, the company violates ROSCA and faces FTC enforcement action.
State consumer protection laws
In addition to ROSCA, most states (including California, where YourRent2Own is registered) have enacted their own negative-option laws. California's automatic renewal law, for example, requires that companies honor a simple cancellation request and provide clear confirmation that your subscription has been terminated. Many states also require that cancellation be just as easy as signing up.
Your legal position: You have a federal right under ROSCA to cancel YourRent2Own at any time. The company cannot refuse cancellation because you are still within a trial, because you paid for multiple months in advance, or because you have not used the service enough. If the company denies your cancellation request or charges you after you cancel, you can file a complaint with the FTC.
The right to a refund under certain circumstances
Although YourRent2Own's terms state that charges are non-refundable, federal law allows you to request a refund if you cancel within a specific timeframe. If you cancel within 14 days of your initial trial charge or your first recurring billing charge, you are entitled to request a refund under the FTC's cooling-off rule. The company must honor this request in writing.
Methods to cancel your YourRent2Own membership
YourRent2Own provides multiple cancellation pathways; you should use the method most likely to create a permanent record of your request.
Cancellation by mail (most documented method)
Sending a certified cancellation letter via mail creates a timestamped record that proves you requested cancellation. This method is highly effective if the company later claims they never received your request.
- Write a brief, clear letter on your own letterhead or plain paper stating that you wish to cancel your YourRent2Own membership immediately and that you request that all future charges be stopped.
- Include your full name, email address associated with the account, and any account number or subscriber ID you can locate.
- Include the date of your initial trial charge and the date you signed up.
- State clearly: "I request immediate cancellation of my YourRent2Own membership and termination of all automatic renewal charges effective today."
- Print and sign the letter.
- Send the letter via USPS Certified Mail with Return Receipt to the registered business address:
- Real Property Data Corp
- 638 Lindero Canyon Rd., Ste 382
- Oak Park, CA 91377
- Keep your Certified Mail receipt and the Return Receipt as proof of delivery.
- Do not discard these documents; you may need them to dispute a charge or file a complaint with the FTC.
Cancellation online (fastest method)
If YourRent2Own provides an online account portal or cancellation form, using it creates an instant digital record. Many consumers prefer this method because it is faster and generates an automatic confirmation email.
- Log in to your YourRent2Own account using your email address and password.
- Navigate to your account settings or membership management page.
- Look for a "Cancel membership," "Manage subscription," or "Account settings" link.
- Follow the on-screen prompts to confirm your cancellation request.
- Capture or screenshot the confirmation page that displays your cancellation request.
- Save any confirmation email you receive to a dedicated folder for your records.
Cancellation by phone (requires follow-up documentation)
If you speak to a customer service representative by phone, cancellation may take effect immediately, but you have no written proof. Always follow up a phone cancellation with an email or certified letter.
- Call YourRent2Own's customer service line (contact information should appear in your welcome email or account statement).
- Ask to speak with a customer service representative and state clearly: "I want to cancel my membership effective immediately."
- Ask the representative to confirm the cancellation date and provide a confirmation number.
- Write down the representative's name, confirmation number, date, and time of the call.
- Send a follow-up email to the company reiterating your cancellation request and referencing the phone conversation, confirmation number, and date.
Step-by-step cancellation procedure (recommended pathway)
This procedure combines multiple methods to ensure your cancellation is recorded and honored.
Step 1: attempt cancellation online or by phone
Start with the fastest method. Log in to your account and attempt to cancel through the online portal, or call customer service directly. If the company provides an immediate confirmation, take a screenshot or request a confirmation number.
Step 2: send a follow-up email within 24 hours
Email the company and state your cancellation request in writing. Include your name, email address, account details, and the date you requested cancellation. Reference any confirmation number from your phone call or online cancellation attempt. This creates a written record.
Step 3: send a certified cancellation letter
Within 3 business days of your initial cancellation attempt, send the certified mail letter described above. This is your strongest evidence of cancellation if a dispute arises.
Step 4: monitor your billing for 30 days
Check your credit card or bank statement for 30 days after your cancellation request. If the company charges you after you have cancelled, you have grounds to dispute the charge with your bank and file a complaint with the FTC.
Step 5: dispute any unauthorized charges
If you see a charge after cancellation, contact your bank or credit card issuer immediately and explain that you cancelled the subscription and did not authorize the charge. Provide your bank with copies of your cancellation request and confirmation. Your bank can initiate a chargeback on your behalf.
Understanding YourRent2Own's refund policy and your options
YourRent2Own's standard terms state that all charges are non-refundable, but federal law provides limited refund rights in specific circumstances.
When you are entitled to a refund
You have a legal right to request a refund if you cancel within 14 days of your initial charge, under the FTC's cooling-off period. This applies to both trial charges and recurring monthly billing charges. If you cancel after 14 days, a refund is discretionary, but you may still request one if the service did not provide the value promised.
How to request a refund
Include a refund request in your cancellation email and certified letter. Write: "In addition to cancellation, I request a full refund of all charges made to my account within the last 14 days, as permitted by federal law." Provide the specific dates and amounts of the charges you want refunded.
Escalation if the company denies your refund
If YourRent2Own refuses your refund request, you can dispute the charge with your credit card issuer or bank and reference ROSCA and the FTC cooling-off rule. You can also file a complaint with the FTC at reportfraud.ftc.gov. At Yafee, we recommend that you gather all documentation before escalating: cancellation confirmations, emails, billing statements, and copies of your certified letter.
Common mistakes people make when cancelling
Cancellation feels straightforward, but small missteps can delay the process or allow the company to deny your request.
Mistake 1: assuming a trial cancellation is automatic
Many consumers believe that their trial will simply end after 7 days without action. This is incorrect. You must actively cancel the trial before day 7, or your payment method will be charged automatically. Mark your calendar on the day you sign up.
Mistake 2: cancelling only online without a backup method
If you cancel only through an online form, the company can later claim that they never received your request or that your submission failed. Always follow an online cancellation with a phone call or email confirmation.
Mistake 3: not requesting a cancellation confirmation
Do not assume that silence means cancellation is complete. Always ask for written confirmation of your cancellation date. If the company does not provide one, send your own email restating the cancellation request and noting the date and method you used to cancel.
Mistake 4: failing to monitor your billing after cancellation
Even after you cancel, charges may appear if the company processes your cancellation late in the billing cycle. Check your statement for 30 to 60 days after cancellation. If you see unexpected charges, dispute them immediately with your bank.
Mistake 5: discarding cancellation documentation
Keep all emails, Certified Mail receipts, screenshots, and confirmation numbers indefinitely. If the company charges you after cancellation or if you need to escalate to your bank or the FTC, you will need proof of your cancellation request.
What happens after cancellation
Cancellation does not end on the day you submit your request; several events follow in sequence.
Immediate effects of cancellation
Once you submit your cancellation request, YourRent2Own should stop billing you at the end of your current billing cycle. If you cancel mid-month, you typically retain access through the end of that month, then lose access on the first day of the next month. The company must honour this timeline; if it charges you for access you cannot use, dispute the charge with your bank.
Access loss and account closure
Within 7 to 10 days of cancellation, your account will be deactivated and you will lose access to the member portal, property listings, and email alerts. The company is not required to delete your data; however, you have the right under the California Consumer Privacy Act (CCPA) to request deletion of your personal information if you reside in California.
Follow-up billing verification
Check your bank or credit card statement for the first 30 days after cancellation to confirm that no new charges appear. If a charge does appear, contact your bank immediately and reference your cancellation request and the date you cancelled. Your bank can file a dispute on your behalf.
Disputing charges after cancellation
If YourRent2Own charges you after you have cancelled, you have a right to dispute the charge through your bank or credit card issuer. You do not have to pay a disputed charge while the dispute is under investigation. Provide your bank with proof of your cancellation (email confirmation, certified mail receipt, screenshot of online cancellation), and the bank will reverse the charge if the company cannot prove you authorized it.
Comparison of cancellation methods
Each method has strengths and weaknesses; the best choice depends on your situation and risk tolerance.
| Cancellation method |
Speed |
Evidence strength |
Company response time |
| Certified mail |
5-7 business days |
Strongest (timestamped, signed receipt) |
Within 1 billing cycle (required by ROSCA) |
| Online form |
Immediate |
Strong (confirmation email) |
Within 1 billing cycle |
| Email |
Immediate |
Strong (timestamped, but no read receipt) |
Within 1 billing cycle |
| Phone |
Immediate |
Weak (requires note-taking and follow-up email) |
Immediate (may require confirmation letter) |
Escalation: what to do if YourRent2Own refuses to cancel
If the company ignores your cancellation request, continues to charge you, or claims they never received your request, federal law gives you clear escalation options.
File a chargeback with your bank
Contact your credit card issuer or bank and explain that you cancelled a subscription but the company continued to charge you without authorization. Provide your bank with proof of cancellation. Your bank will initiate a dispute process (called a chargeback for credit cards or a claim for bank accounts) and reverse the unauthorized charges while the dispute is under investigation.
File a complaint with the federal trade commission
You can report YourRent2Own to the FTC at reportfraud.ftc.gov if the company violates ROSCA by making cancellation unreasonably difficult, ignoring cancellation requests, or continuing to bill after cancellation. The FTC has authority to pursue enforcement action against the company and obtain refunds for affected consumers.
File a complaint with your state attorney general
Your state's Attorney General office handles complaints about unfair business practices and subscription fraud. Visit your state's official website and look for the Consumer Protection Division. Many state attorneys general have launched investigations into subscription companies that ignore cancellation requests.
Consider small claims court
If the amount charged after cancellation is modest, you may file a claim in small claims court in your county. You will need to provide your cancellation request, billing statements, and proof of the unauthorized charges. Small claims court is relatively inexpensive and requires no lawyer.
How yafee can support your cancellation
At Yafee, we understand that cancelling a subscription should not require legal expertise or detective work. Yafee has helped thousands of consumers cancel unwanted memberships by providing clarity on their rights, documenting their cancellation requests, and escalating disputes when companies refuse to honour those rights.
If you are uncertain about your next step, or if YourRent2Own has ignored your cancellation request, Yafee offers guidance on how to proceed with confidence. Use the tools and procedures outlined in this guide, keep detailed records, and know that federal law is on your side.
You have a federal legal right to cancel your YourRent2Own membership at any time, without penalty or justification. The company cannot require you to remain a member, cannot refuse a cancellation request, and cannot continue charging you after you have cancelled.
To ensure your cancellation is honored, send a certified mail letter to the company's registered address:
Real Property Data Corp
638 Lindero Canyon Rd., Ste 382
Oak Park, CA 91377
Include your name, account details, and a clear statement that you want your membership cancelled immediately and all automatic renewal charges stopped. Keep copies of all cancellation documentation, monitor your billing for 30 days, and dispute any unauthorized charges through your bank if they appear.
At Yafee, we have helped thousands of consumers cancel unwanted subscriptions and reclaim control of their billing. Whether you use the certified mail method, the online cancellation process, or escalate to your bank and the FTC, you are protected by law. Take action today, document your request, and do not hesitate to escalate if the company fails to honour your cancellation.