Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Super, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.04 for 48h, then $56.84 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Super in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Super
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Super subscription with zero hassle
1
Fill in the form
Give us your details and those of your Super subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Super. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Super refuses your cancellation.
Frequently asked questions
Cancel Super: The Right Way to Stop Unwanted Charges
How to cancel your super+ membership and stop unwanted charges
Why you might want to cancel super+
Super+ charges $15 per month for travel discounts, cashback rewards, and pharmacy savings-but only if you actively use them. Many subscribers enroll during promotional trials, discover the benefits don't align with their spending habits, or realize the discount restrictions eliminate most of the advertised value. If you're not redeeming rewards within 30 days or the pharmacy discounts don't match your prescription needs, you're simply funding a membership that delivers no return. The critical difference between procrastination and action is knowing exactly how to cancel, and Yafee provides that clarity step-by-step.
When cancellation makes financial sense
You should cancel Super+ immediately if you haven't used a single benefit in the past month. Hotel discounts often apply only to specific chains or rate categories you'd never book. Pharmacy savings require enrollment in a separate program. Travel perks vanish if you don't fly or book hotels regularly. Cashback features come with spending minimums or exclusion lists that neutralize their appeal. Auto-renewal-the automatic monthly charge-continues unless you actively terminate before your next billing date, which is precisely why thousands of subscribers keep paying for unused memberships.
How auto-renewal traps keep you paying
Super+ automatically renews every month by design. You receive no reminder before the charge appears. Many subscribers assume their free trial simply expired rather than converting to a paid membership. Others believe they cancelled during signup but never followed through on the actual cancellation process. This friction is intentional, which is why Yafee recommends documenting every step of your cancellation attempt-whether email confirmation, screenshot, or mailed notice-to protect yourself against continued billing.
Your consumer rights under u.S. federal law
The Federal Trade Commission Act (FTC Act) and the Restore Online Shoppers Confidence Act (ROSCA) protect you when merchants fail to honor cancellation requests or continue charging after you've submitted a valid termination notice.
What the FTC requires of super+
Super+ must provide you with a cancellation mechanism that is just as easy to use as the enrollment process itself. The company cannot impose unreasonable delays, require you to call a phone number during limited hours, or hide the cancellation option behind multiple menu screens. They must honor your cancellation request within a reasonable timeframe-generally interpreted as one to three business days-and confirm the termination in writing if you request it. Failure to comply exposes Super+ to Federal Trade Commission enforcement action and civil penalties.
Your legal position when charges continue after cancellation
If Super+ charges your card after you have submitted a valid cancellation request, you have multiple legal remedies. First, contact your bank or credit card issuer immediately and initiate a chargeback (also called a dispute). The card network will typically issue provisional credit within 10 business days while they investigate. Second, you can file a formal complaint with the Federal Trade Commission at reportfraud.ftc.gov, which establishes a record that may trigger an investigation. Third, you can demand a written explanation from Super+ and request a full refund of all charges incurred after your requested termination date. State consumer protection agencies and your state attorney general's office also accept complaints about unlawful billing practices.
What to do if super+ ignores your cancellation request
Document everything: save email confirmations, take screenshots of cancellation screens showing your request was submitted, photograph billing statements showing charges after your requested cancellation date, and keep postal delivery receipts if you send cancellation by certified mail. If Super+ continues charging you after you've provided clear notice, your bank will side with you during the dispute process. You are not responsible for charges that appear after a documented cancellation request. Yafee recommends maintaining a simple spreadsheet with dates, methods used, and confirmation numbers-this evidence becomes crucial if the dispute escalates.
How to cancel your super+ membership
You have three primary cancellation methods: self-service through your online account, phone contact with customer support, or certified mail documentation for legal protection.
Method 1: cancel through your super+ online account
The self-service option is fastest if you want confirmation within hours.
- Go to Super.com and sign into your account using your email address and password.
- Navigate to the "Manage Membership" tab or section (usually located in account settings or the menu).
- Select the option to "Cancel Membership," "End Membership," or "Terminate Subscription."
- Review any exit survey or retention offer Super+ displays-you can skip this and proceed to confirm cancellation.
- Click the final confirmation button to submit your cancellation request.
- Screenshot the confirmation page and save any confirmation email Super+ sends to your inbox.
Keep the screenshot and email confirmation indefinitely. These documents prove you cancelled and protect you if Super+ charges you again.
Method 2: cancel by phone with immediate confirmation
Phone cancellation provides real-time confirmation and allows you to ask questions directly.
- Call Super+ customer support at 1 (844) 461-2577.
- Provide your account email address and the phone number associated with your membership when asked.
- Clearly state: "I want to cancel my Super+ membership effective immediately."
- Ask the representative for your cancellation confirmation number and the exact date your membership ends.
- Request that Super+ email you a cancellation confirmation letter within 24 hours.
- Write down the representative's name, the date and time of your call, and your confirmation number.
- Save the confirmation email when it arrives.
Phone cancellation is particularly useful if you want to verify that your next billing date has been cleared and no future charges will occur. Yafee recommends this method if you've already been charged after attempting online cancellation.
Method 3: cancel by certified mail for legal documentation
Certified mail creates an official record that proves Super+ received your cancellation notice on a specific date-invaluable if you later dispute a charge.
- Write a short letter on plain paper that includes: your full name, the email address attached to your Super+ account, your account number (if you have it), and the statement: "I request that you cancel my Super+ membership effective immediately. Please confirm this cancellation in writing within three business days."
- Sign and date the letter.
- Address it to: Super Inc., [Billing/Legal Address-check your bank statement or Super.com contact page for the official mailing address].
- Make a copy of the signed letter for your records.
- Visit your local post office and request Certified Mail with Return Receipt.
- Mail the letter and retain the green return receipt card-this proves Super+ received your cancellation on a specific date.
- Save the certified mail receipt and copy of your letter indefinitely.
Certified mail cancellation protects you if Super+ claims it never received your request. The return receipt proves delivery. This method takes 5-7 business days but creates an unassailable legal record.
Timing: the critical deadline you must know
Super+ requires that you submit your cancellation notice at least three business days before your next scheduled billing date to avoid being charged for the upcoming cycle.
| Scenario | Action required | Result |
|---|---|---|
| You cancel 5 days before your next billing date | Submit cancellation immediately | No charge occurs |
| You cancel 2 days before your next billing date | You may be charged; contact your bank immediately | Dispute the charge and request refund |
| You cancel after your billing date (after you've been charged) | Request a refund from Super+ and your bank | Refund depends on company policy; chargebacks help |
| You find your next billing date in your bank statement | Calculate backward 3 business days and cancel by then | Cancel on time, avoid unwanted charge |
Locate your next billing date by checking your bank or credit card statement for the last Super+ charge, then counting forward one month. That's your deadline. Subtract three business days and cancel by that date to remain protected.
What happens after you cancel
Cancellation takes effect immediately, but you should verify within 24 hours that your account reflects the change.
Confirm cancellation was processed
Log back into your Super.com account and check that your membership status now reads "Inactive," "Cancelled," or "No Active Membership." If your account still shows an active subscription with an upcoming billing date, contact Super+ customer support again by phone or email and escalate the issue. Do not assume cancellation is complete until you see written confirmation and your account reflects the change.
Monitor your bank or credit card statement
Check your statement for the next 60 days to ensure no Super+ charge appears on your next scheduled billing date. If a charge does appear after you've cancelled, immediately dispute it with your bank and file a complaint with the Federal Trade Commission at reportfraud.ftc.gov. You have up to 120 days to dispute an unauthorized charge with most card issuers. Yafee emphasizes that you should never feel obligated to pay a charge that appears after you've provided documented notice of cancellation.
Request a refund if you were charged after cancellation
If Super+ charged you after your requested cancellation date, send a written refund request that includes: the date you requested cancellation, your cancellation confirmation number (if you have one), the date the unwanted charge appeared, the charge amount, and your request for a full refund. Email this to Super+ customer support or send it by certified mail to their billing department. Most companies respond within 10 business days. If Super+ refuses, your bank's chargeback process is your most reliable remedy.
Common cancellation mistakes and how to avoid them
You are in control of this process, and avoiding these errors keeps your cancellation clean and uncomplicated.
Mistake 1: cancelling through the app instead of online
The Super+ mobile app may not process cancellations reliably or may create delays in confirmation. Always cancel through Super.com using a web browser on a computer or phone. This ensures the cancellation is processed through the company's primary system and reduces the risk of the request being lost or mishandled.
Mistake 2: not saving your confirmation
If you don't screenshot or download your cancellation confirmation email, you have no proof the cancellation was submitted if a dispute later arises. Take a screenshot immediately after cancellation, save the confirmation email, and file both in a folder labeled "Super+ Cancellation." These documents are your shield if you need to dispute a charge.
Mistake 3: cancelling too close to your billing date
Cancelling just one day before your billing date may be too late. The three-business-day rule exists because Super+ needs processing time. If your next billing date is March 15, you must cancel by March 12 (counting backward from the date, excluding weekends and holidays). Mark your calendar with the deadline rather than waiting until the last moment.
Mistake 4: assuming the free trial ends automatically
Free trial periods never auto-expire. Promotional trials are bait: they convert to full paid memberships unless you actively cancel. Do not assume your trial will simply end; it will not. You must cancel before your trial ends or you will be charged $15 at the moment the trial expires. Yafee recommends setting a phone reminder two weeks before your trial ends so you have time to cancel without rushing.
Refund policy and what to expect
Super+ explicitly states that all payments are non-refundable and not prorated.
| Situation | Super+ policy | Your recourse |
|---|---|---|
| You cancel mid-month | No refund for the current billing cycle | Accept the loss or escalate if cancelled on time |
| You were charged after cancellation | Super+ claims non-refundable policy applies | Dispute with bank; this charge is unauthorized |
| You cancel within 3 business days of billing | You may still be charged | Contact bank immediately to dispute and recover funds |
| Billing error or duplicate charge | May honor refund if proven erroneous | Request refund in writing with evidence; escalate to bank |
The non-refundable policy applies only to charges incurred while your membership was active. Once you cancel, any charge that appears is a violation of federal law-not a valid use of the non-refundable policy. Your bank will recognize the distinction and refund you. Yafee advises treating the non-refundable policy as applying only to the month you cancel in, never to charges that occur after cancellation is confirmed.
If super+ refuses to cancel or keeps charging you
You have escalation paths when Super+ fails to honor your cancellation request or continues billing without authorization.
Step 1: demand written acknowledgment of your cancellation
Send an email to Super+ customer support stating: "I submitted a cancellation request on [date]. Please confirm in writing within 24 hours that my Super+ membership has been cancelled effective [date]. If this cancellation was not processed, cancel immediately and confirm in writing." This email creates a dated record of your demand and Super+'s response (or failure to respond).
Step 2: file a chargeback with your bank
Contact your credit card issuer or bank and initiate a dispute for any Super+ charge that appears after your cancellation date. Tell your bank: "I cancelled this subscription on [date] and have written confirmation. This charge is unauthorized." Your bank will provisionally credit the disputed amount and investigate. Super+ will have a chance to defend the charge, but most banks side with the cardholder when cancellation documentation exists.
Step 3: file a complaint with the federal trade commission
Visit reportfraud.ftc.gov and file a complaint reporting that Super+ charged you after you cancelled and refused to refund the charge. Include your cancellation confirmation number, the date you cancelled, the date the unauthorized charge appeared, and any correspondence with Super+. The FTC investigates patterns of unauthorized billing and has authority to pursue penalties and refunds.
Step 4: contact your state attorney general
Your state's attorney general office investigates consumer fraud. File a complaint with your state AG's office describing the cancelled subscription that continues to charge you. Include all documentation. This escalation often prompts Super+ to refund your money to avoid regulatory action.
Why choose yafee to manage your cancellations
Canceling any subscription requires attention to detail, deadline awareness, and documentation discipline. Yafee has helped thousands of consumers navigate the cancellation process for Super+ and other subscription services by providing clear legal grounding, specific step-by-step procedures, and confidence that your cancellation will be completed correctly. Our guides combine federal consumer law (FTC Act, ROSCA, state laws) with practical, numbered steps so you know exactly what to do and why it works.
When you understand your rights under the Federal Trade Commission Act, you cancel with authority. When you know the three-business-day deadline and document your cancellation method, you avoid unwanted charges. Yafee removes the guesswork and gives you control. Whether you cancel through your online account, by phone, or by certified mail, you will have proof and protection. Visit Yafee (yafee.com) today to access guides for canceling Super+ and hundreds of other subscriptions, and join the community of informed consumers who have taken back control of their money.
Contact super+ to submit cancellation
Use the contact information below if you choose to cancel by mail or need to escalate an ongoing billing dispute.
| Contact method | Details |
|---|---|
| Phone customer support | 1 (844) 461-2577 |
| Online account management | Visit Super.com, sign in, select "Manage Membership" |
| Mailing address | Check your bank statement or Super.com contact page for the official billing department address; address certified mail to Super Inc. or Super Inc. Billing Department |
| Email support | Consult your confirmation emails or the Super.com website for a support email address |
Yafee emphasizes that you control the timing and method of your cancellation. If Super+ becomes difficult to reach or refuses to cancel, the methods outlined above-bank disputes, FTC complaints, and state attorney general complaints-exist specifically to protect you. You will not be overcharged, and you will not remain trapped in an unwanted subscription. Cancel with confidence, document your steps, and trust that federal consumer protection law stands behind you.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Super?
Join over 30,000 users who already trust us.