How to cancel your cooper's Hawk wine club membership and stop recurring charges
What is cooper's Hawk and why members join
Cooper's Hawk operates a nationwide chain of wine bars, restaurants, and tasting rooms that pairs curated wine selections with dining experiences. Members receive monthly wine shipments tailored to their preferences, access to exclusive tastings, dining discounts at participating locations, and invitations to member-only events throughout the year. The membership structure offers three distinct tiers on a month-to-month basis, allowing you to choose the volume and frequency that matches your consumption and entertaining style. Understanding your current plan and commitment timeline is essential before you proceed with cancellation.
Membership tiers and monthly billing at a glance
Cooper's Hawk bills you automatically on a recurring schedule unless you take deliberate action to stop it. Your membership tier determines your monthly charge, the number of bottles you receive, and which member perks apply to your account. Review your current tier before cancelling to understand what you will lose and to confirm you are targeting the correct cancellation method.
| Membership tier |
Monthly charge |
What you receive |
| 1-bottle club |
$24.49 |
One wine selection, retail discounts, birthday gift |
| 2-bottle club |
$47.99 |
Two wines monthly, tasting room access for two, member discounts |
| 3-bottle club |
$69.49 |
Three premium selections, upgraded tastings, enhanced discounts |
Common reasons members cancel their subscription
You might decide to cancel for legitimate reasons: your wine consumption has dropped, you have accumulated unopened bottles, your household budget has tightened, or you have relocated far from participating tasting rooms. Others report billing confusion, unmet expectations about promised perks, or difficulty reaching responsive customer service. Still others simply prefer to pause during a busy season and resume later. Yafee recognizes that your circumstances and priorities shift, and cancellation is a normal part of managing recurring subscriptions.
Your legal rights when cancelling a wine club subscription
Your right to cancel is protected by federal consumer law, and Cooper's Hawk must comply with those standards or face enforcement action.
Federal trade commission requirements for cancellation
The Restore Online Shoppers Confidence Act (ROSCA), enforced by the Federal Trade Commission (FTC), mandates that companies make cancellation at least as simple and accessible as the signup process. Cooper's Hawk cannot hide your cancellation option behind a paywall, require you to call during narrow windows only, charge a cancellation fee, or demand excessive verification steps. The company must honor your cancellation request within a reasonable timeframe and cease all billing immediately upon your request.
If Cooper's Hawk continues to bill you after you have requested cancellation, you have grounds to file a complaint with the FTC at reportfraud.ftc.gov or contact your state Attorney General's consumer protection office. Yafee advises documenting every cancellation attempt, including the date, time, method used, and the name of any representative you interact with. Save all confirmation emails and written cancellation requests for at least 90 days after you cancel.
Your legal position
You hold the legal right to cancel your recurring membership at any time without penalty, provided you follow the company's stated cancellation procedure. If Cooper's Hawk charges you after your cancellation request, you can dispute the charge with your credit card issuer or bank within 60 days of the transaction. Your financial institution will typically reverse unauthorized recurring charges if you provide documentation of your cancellation request. Furthermore, if the company resists or delays your cancellation unreasonably, you have legal recourse through the FTC or your state's consumer protection agency.
Refund rights and billing protection
Your refund eligibility hinges on when you cancel relative to your next billing date. If you cancel before your next scheduled charge, Cooper's Hawk must not bill you for that month. Any charges that appear after your cancellation request can be disputed with your card issuer. Consequently, timing your cancellation request at least three business days before your billing date maximizes your protection and ensures you do not pay for unused service. Yafee recommends requesting cancellation early in the week to allow administrative processing time.
Three methods to cancel your cooper's Hawk membership
Cooper's Hawk provides three distinct cancellation channels, each with different response times and documentation trails.
Method 1: cancel in person at a cooper's Hawk tasting room
Visiting a tasting room in person offers immediate cancellation and direct confirmation from a staff member. This method creates a clear record and eliminates any ambiguity about whether your request was received.
- Locate your nearest Cooper's Hawk tasting room using the location finder at chwinery.com.
- Visit during regular business hours and ask to speak with a Member Services representative or manager.
- Inform the representative that you wish to cancel your wine club membership immediately.
- Provide your account number or the email address associated with your membership.
- Request a written cancellation confirmation or business card with the date and representative's name.
- Verify with the representative that no further charges will be applied to your account.
- Take a photo of your confirmation document or written note for your records.
In-person cancellation is the fastest route and leaves no room for miscommunication. Nevertheless, this method is only practical if you live near a participating location and can visit during operating hours.
Method 2: cancel by phone with member services
Calling Member Services allows you to cancel without leaving your home, though you must follow specific timing guidelines to avoid unintended charges.
- Call Cooper's Hawk Member Services at (708) 215-5674 during business hours.
- Provide your full name, account email, and membership account number when prompted.
- Clearly state: "I want to cancel my wine club membership effective immediately."
- Ask the representative to confirm the cancellation date and note that no further shipments or charges will occur.
- Request a confirmation number or reference number for your cancellation request.
- Ask the representative to send you a written confirmation email to the address on file within 24 hours.
- Stay on the line while the representative processes your cancellation to ensure it is completed.
Important timing note: contact Member Services at least three business days before your next scheduled billing date to prevent an unwanted charge for the following month. If you call after your billing has already posted, follow up with your credit card issuer to dispute the charge. Yafee recommends calling early in the week and taking notes of the representative's name, call time, and confirmation number immediately after the conversation ends.
Method 3: cancel via email or online account settings
If Cooper's Hawk offers email cancellation or an online account portal, you can submit your request in writing and create a permanent email record.
- Log into your Cooper's Hawk account at chwinery.com if account management is available online.
- Navigate to "Account Settings," "Membership," or "Subscription" sections and look for a "Cancel Membership" or "Pause Subscription" option.
- If no online cancellation is available, send an email to the customer service address listed on chwinery.com with the subject line: "Membership Cancellation Request."
- In your email, include your full name, account email, membership account number, and a clear statement: "I request cancellation of my wine club membership effective immediately. Please confirm that no further charges will be applied."
- Request a response confirming your cancellation and the effective date within 24 hours.
- Save all email correspondence indefinitely for dispute purposes.
Email cancellation provides a written audit trail but may take longer to process than phone or in-person requests. Consequently, send your cancellation email at least five business days before your next billing date to ensure processing time.
Timeline for your cancellation to take effect
Understanding the processing timeline helps you avoid unexpected charges and plan your final shipment.
Immediate versus next billing cycle
When you cancel in person or by phone, Cooper's Hawk typically honors your cancellation effective immediately. However, if your billing date has already passed this month, you may still receive one final shipment that was already queued for shipping. If you cancel via email, allow up to 48 hours for the company to process your request before your billing date arrives. Yafee recommends cancelling at least three to five business days before your scheduled charge to eliminate any doubt and provide the company adequate processing time.
What happens to your final shipment
If your cancellation falls after your order has already shipped, you will receive that final shipment. You are not entitled to a refund for items already in transit unless you refuse delivery. Conversely, if your cancellation takes effect before the warehouse packs your next shipment, that shipment will not be sent and you will not be charged.
What to do after you cancel your membership
Cancellation does not end your relationship with Cooper's Hawk; several follow-up steps protect you and confirm finality.
Monitor your account and billing statements
Verify within seven days of your cancellation that your membership status changed to "cancelled" or "inactive" in your online account if available. Review your credit card or bank statement for the next two billing cycles to confirm no further charges appear. If an unexpected charge does appear after cancellation, contact your card issuer immediately and reference your cancellation documentation. Yafee has helped thousands of consumers recover unauthorized post-cancellation charges by maintaining clear records and acting within the 60-day dispute window.
Save your cancellation documentation
Keep all cancellation confirmations, confirmation numbers, emails, representative names, and call notes in a single folder for at least six months. If you cancelled in person, retain the written confirmation or your photograph of it. If you cancelled by phone, retain any confirmation emails and your handwritten notes from the call. These documents become critical evidence if you need to dispute a charge or file a complaint with the FTC later.
Request a final confirmation email if you did not receive one
If Cooper's Hawk did not send you a written cancellation confirmation within 24 hours of your phone or email request, follow up immediately. Call Member Services again at (708) 215-5674 and ask the representative to send a confirmation email right away. A written confirmation creates a legal record that strengthens your position if billing disputes arise.
Common mistakes to avoid when cancelling
Many consumers unknowingly weaken their position by making preventable errors during cancellation; you can protect yourself by staying alert to these pitfalls.
Failing to request written confirmation
If you cancel by phone and hang up without a confirmation number or follow-up email, you have no proof of your request. Subsequently, if Cooper's Hawk charges you again, the company can claim no record of your cancellation. Always insist on verbal confirmation of your reference number during the call, and request that the representative email you a summary of your cancellation within 24 hours.
Cancelling too close to your billing date
If you wait until two days before your billing date to cancel, processing delays may result in an unwanted charge. The company needs time to update your account status before the automated billing system runs. Cancel at least five business days before your next charge to eliminate this risk.
Assuming a pause or skip is the same as cancellation
Some subscription companies offer a "pause" or "skip month" feature that temporarily halts shipments but does not actually cancel your membership. Confirm explicitly with the representative that you are requesting full cancellation, not a temporary pause. A paused membership may resume automatically or may still count as active for future upsell campaigns.
Not disputing unauthorized post-cancellation charges immediately
If Cooper's Hawk charges you after your cancellation request, contact your credit card company within 60 days to dispute the charge. Waiting beyond 60 days forfeits your right to dispute the transaction under federal law. Act promptly and provide your cancellation documentation to your card issuer as evidence.
Pricing comparison and membership value analysis
Evaluating whether cancellation aligns with your finances helps you make a confident decision.
| Scenario |
Annual cost |
Cancellation timing |
| 1-bottle club member for 12 months |
$293.88 |
Cancel immediately if unused |
| 2-bottle club member for 12 months |
$575.88 |
Cancel if shipments accumulate unused |
| 3-bottle club member for 12 months |
$833.88 |
Cancel if premium tier no longer justifies cost |
| Accumulated credit from member discounts |
$80-$200 average |
Redeem discounts before cancelling |
If you have accumulated unused wine or your monthly shipments now exceed your consumption, cancellation immediately stops the financial drain. Conversely, if you enjoy the member benefits and attend tastings regularly, pausing for one or two months might be a lower-cost alternative to full cancellation. Review your account history to determine your true utilization before deciding.
How yafee supports your cancellation journey
Yafee connects you with clear, legally grounded guidance at every stage of cancellation. Our platform provides step-by-step instructions tailored to your specific subscription service, helping you avoid costly mistakes and enforce your consumer rights. Yafee also maintains up-to-date contact information and procedural requirements for Cooper's Hawk and hundreds of other recurring services, ensuring you always have the current phone number, email address, and cancellation timeline.
When you document your cancellation through Yafee, you create a timestamped record that strengthens your position in any future dispute. Furthermore, if a company refuses to cancel or continues billing after your request, Yafee can guide you toward the Federal Trade Commission and your state Attorney General for formal complaint filing.
Summary and next steps
You have three proven methods to cancel your Cooper's Hawk wine club membership: visit a tasting room in person for immediate confirmation, call Member Services at (708) 215-5674 with at least three days' notice before your billing date, or send a written cancellation email to preserve a documented record. Federal consumer protection law requires Cooper's Hawk to honor your cancellation promptly and cease all charges immediately. Monitor your account and billing statements for two months after cancellation to verify no unauthorized charges appear. If unexpected charges do arise, dispute them with your card issuer within 60 days using your cancellation documentation as evidence.
Yafee has helped thousands of consumers cancel unwanted subscriptions while protecting their financial interests and enforcing their legal rights. Our platform guides you through each cancellation method with precision, tracks your request, and provides templates for written cancellation requests that create enforceable legal records. Visit yafee.com today to document your Cooper's Hawk cancellation and access customer service contact information, cancellation timelines, and dispute templates for this and other recurring services. Yafee ensures you stay in control of your subscriptions and your spending.
Quick reference: cooper's Hawk member services contact information
Phone: (708) 215-5674 (call at least 3 business days before your billing date)
Website: chwinery.com
In-person: Visit any Cooper's Hawk tasting room during regular business hours
Email: Check chwinery.com/contact for customer service email address
Best practice: Cancel early in the week to allow processing time before your next charge