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Frequently asked questions
Cancel Grammarly: The Right Way
How to cancel your Grammarly subscription and protect your refund rights
What Grammarly is and why cancellation matters
Grammarly is a cloud-based writing assistant that analyzes grammar, spelling, clarity, tone, and style across emails, documents, and web applications. The platform uses artificial intelligence to deliver real-time writing suggestions to millions of professionals, students, and casual writers. If you've decided Grammarly no longer fits your workflow, budget, or writing needs, you have clear legal rights under federal consumer protection law to cancel without penalty.
Your subscription renews automatically on a monthly, quarterly, or annual cycle unless you explicitly cancel before the renewal date. This guide walks you through every cancellation method Grammarly offers, explains your consumer rights under the Restore Online Shoppers Confidence Act (ROSCA) and the Federal Trade Commission Act, and shows you how to recover a refund if you qualify. Yafee has helped thousands of consumers navigate subscription cancellations with confidence, and this guide applies that same expertise to Grammarly specifically.
Understanding grammarly's subscription tiers
Grammarly operates three distinct subscription levels. The free tier provides basic grammar and spell-check with no charge and requires no cancellation. The Pro plan unlocks advanced features including plagiarism detection, tone rewrites, and unlimited AI prompts, renewing automatically on your chosen cycle. Enterprise subscriptions serve teams and organizations with custom pricing, managed through dedicated account representatives.
When you signed up, you may have entered a trial period, accepted a promotional discount, or committed to a full-price plan. Regardless of your initial deal, auto-renewal is the default behavior. Grammarly will charge your payment method on the renewal date unless you cancel before that date arrives. Understanding which plan you hold and when your next billing date occurs is essential before you proceed with cancellation.
Grammarly pricing and billing structure
| Plan | Monthly cost (USD) | Features included |
|---|---|---|
| Free | $0 | Basic grammar and spelling checks, tone detection |
| Pro (monthly) | $12 to $15 | Advanced suggestions, plagiarism detection, tone and style rewrites, unlimited AI prompts |
| Pro (annual) | $100 to $120 per year | Same as monthly Pro, paid upfront with greater savings |
| Business/Enterprise | Custom pricing | Team admin controls, dedicated support, security features, bulk user management |
Monthly Pro subscriptions charge $12 to $15 per month depending on active promotions. Annual Pro plans cost approximately $100 to $120 per year. If you signed up during a promotional offer, your renewal will reset to the regular price unless Grammarly extends your discount. Enterprise pricing is negotiated directly with the sales team and varies based on team size and contract terms.
Your consumer rights and the legal framework
Your right to cancel a subscription free from unwanted automatic charges is protected by federal law. The Restore Online Shoppers Confidence Act (ROSCA) requires that merchants obtain express informed consent before charging your payment method and provide a simple, accessible cancellation mechanism. Furthermore, the Federal Trade Commission Act Section 5 prohibits unfair or deceptive billing practices.
Under ROSCA, you have the unconditional right to cancel your subscription and stop future charges. Grammarly must honor your cancellation request within one billing cycle (typically 30 days). If Grammarly continues to charge you after you cancel, you can dispute the charge with your credit card issuer or bank under the Fair Credit Billing Act, which allows you to recover unauthorized or incorrectly processed charges.
Your legal position as a Grammarly subscriber
You are entitled to cancel your Grammarly subscription at any time without providing a reason. Grammarly must not charge you after you submit a valid cancellation request. If you cancel during a billing period, you retain access to your paid features until the end of that period in most cases, though Grammarly's specific policy may vary. If you believe Grammarly has violated these rights-by continuing to charge after cancellation, making cancellation difficult, or misrepresenting the auto-renewal terms-you can file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or with your state attorney general's consumer protection office.
Methods to cancel your Grammarly subscription
Grammarly offers multiple pathways to cancel, each requiring a different set of steps. The online account method is fastest; mailing a cancellation request is an alternative if you prefer written documentation; contacting support directly ensures human verification of your request. Choose the method that suits your situation and follow the steps exactly to avoid accidental renewal charges.
Cancel Grammarly through your online account
The quickest way to cancel is to log into your Grammarly account, navigate to your subscription settings, and click the cancellation button. This method provides immediate confirmation and leaves a digital record of your request.
- Go to grammarly.com and click "Sign in" at the top right.
- Enter your email address and password.
- If you use single sign-on (Google, Apple, or Microsoft), click that option instead.
- Once logged in, click your profile icon (top right corner).
- Select "Plans" or "Subscription" from the dropdown menu.
- Locate your current plan and look for a "Cancel subscription" or "Manage subscription" button.
- This button appears under your plan details or billing information.
- Click the cancellation button and follow Grammarly's prompts.
- Grammarly may offer a discount to keep you subscribed; you can decline this offer.
- Confirm your cancellation when prompted.
- Check your email for a cancellation confirmation message.
- Save this email as proof of your cancellation request.
- Your email confirmation should include a cancellation date and reference number.
Cancel via postal mail for documented proof
If you prefer a written record of your cancellation, you can send a formal cancellation letter by mail. This method creates a paper trail and protects you if disputes arise later.
- Write a formal cancellation letter on plain paper or business stationery.
- Include your full name, email address, and the account email associated with your Grammarly subscription.
- State clearly: "I hereby request cancellation of my Grammarly subscription, effective immediately. Please confirm this cancellation in writing and cease all charges to my account."
- Include the date of your letter.
- Mail your letter to Grammarly's registered address.
- Send to: Grammarly, Attn: Customer Service, San Francisco, CA (contact Grammarly support for the exact mailing address if it has changed).
- Use certified mail with return receipt requested; this proves delivery and creates a time-stamped record.
- Keep a copy of your letter and the postal receipt.
- Photograph or scan your letter, the return receipt, and any tracking information.
- Store these documents securely for at least one year.
- Monitor your account and payment method for any charges after mailing your letter.
- Allow 5 to 10 business days for Grammarly to process your cancellation.
- Contact Grammarly support immediately if a charge appears after this period.
Cancel through Grammarly customer support
If you encounter technical difficulties or prefer direct assistance, you can request cancellation through Grammarly's customer support team. This method ensures a representative acknowledges your request and documents it in their system.
- Visit support.grammarly.com or the help center.
- Look for "Contact us" or "Get help" at the bottom of the page.
- Submit a support ticket requesting subscription cancellation.
- Write clearly: "I request immediate cancellation of my Grammarly subscription. Please confirm cancellation and confirm that no further charges will be made."
- Include your account email address.
- Grammarly support will reply within 24 to 48 hours.
- They will confirm your cancellation and provide a reference number.
- Save this email confirmation for your records.
- Follow up if you do not receive a response within 48 hours.
- Submit a second ticket or try contacting support through an alternative channel (Twitter, live chat if available).
What happens after you cancel
Once you submit a valid cancellation request, Grammarly must stop charging your payment method. However, your access to paid features may continue until the end of your current billing period. Understanding this timeline protects you from unexpected continued charges and clarifies when you lose access to Pro features.
Access timeline after cancellation
If you cancel mid-cycle, you typically retain Pro features until your current billing period ends. For example, if you have a monthly subscription and you cancel on the 15th of the month, you keep Pro access until the end of that month. After that date, your account reverts to the free tier automatically. Grammarly will not refund the prorated portion of your current billing period unless you qualify for a refund under specific circumstances (see the refund section below).
Confirming your cancellation
Within 24 hours of cancellation, check your email for a confirmation message from Grammarly. This email should state your cancellation date, when your access ends, and confirmation that no future charges will occur. If you do not receive this confirmation within 48 hours, log back into your account and verify that the subscription is marked as "Canceled" or "Inactive." If your account still shows as active, contact Grammarly support immediately with your cancellation reference number and request written confirmation.
Refunds and when you can recover charges
Grammarly's refund policy generally does not include prorated refunds for unused portions of monthly subscriptions. However, federal law provides pathways to recover charges under specific circumstances. Furthermore, many credit card issuers offer purchase protection that may cover unauthorized or contested charges. Yafee recommends understanding your rights before attempting a chargeback.
Situations where you may qualify for a refund
| Circumstance | Your refund eligibility |
|---|---|
| Charged after cancellation request | You may recover the full charge via chargeback or FTC complaint |
| Charged during a free trial without consent | Eligible for full refund under ROSCA |
| Annual plan canceled within 30 days | Check Grammarly's terms; some issuers allow returns within 30 days |
| Duplicate or erroneous charge | Contact your bank immediately for dispute resolution |
| Monthly subscription canceled before next cycle | Typically no refund unless policy specifies otherwise |
How to dispute a charge with your bank or credit card issuer
If Grammarly continues to charge you after you cancel, or if you were charged without authorization, you can dispute the charge with your bank or credit card company. The Fair Credit Billing Act gives you the right to challenge unauthorized or incorrectly processed charges.
- Contact your bank or credit card issuer immediately.
- Call the customer service number on the back of your card.
- Request a "chargeback" or "dispute" for Grammarly charges you believe are unauthorized or improperly processed.
- Provide your bank with documentation.
- Email confirmations of cancellation from Grammarly.
- Copies of your mailing receipt if you canceled by mail.
- Screenshots of your canceled subscription status in your account.
- Bank or credit card statements showing the disputed Grammarly charges.
- Your bank will initiate a formal dispute investigation.
- This process typically takes 30 to 60 days.
- Your bank will contact Grammarly to verify whether the charge was authorized.
- Once resolved, your bank will credit or charge your account based on the outcome.
- If the dispute is upheld in your favor, the charge is reversed.
- If Grammarly provides proof of authorization, the charge may stand.
Filing a complaint with federal authorities
If Grammarly refuses to honor your cancellation or continues billing after you cancel, you can file a formal complaint with the Federal Trade Commission. The FTC investigates violations of ROSCA and can pursue enforcement action against merchants who engage in deceptive billing practices.
- Visit reportfraud.ftc.gov.
- Click "Report fraud or scam" and select "Online shopping or services."
- Complete the complaint form with full details.
- Describe when you subscribed, when you canceled, and what charges appeared after cancellation.
- Attach copies of your cancellation confirmation emails and bank statements showing disputed charges.
- Submit your complaint.
- The FTC will add your complaint to its database and may investigate if patterns emerge.
- You will not receive direct compensation, but the FTC may take enforcement action on behalf of consumers.
- Alternatively, file a complaint with your state attorney general's consumer protection office.
- Search "[your state] attorney general consumer protection" online.
- Many states offer faster resolution than the FTC.
Common cancellation mistakes and how to avoid them
Cancellation anxiety is natural, but the right information eliminates confusion. These mistakes happen frequently, and awareness helps you protect your account and billing. Yafee recommends following these precautions to ensure your cancellation is processed correctly and completely.
Mistake 1: confusing cancellation with downgrade
Some users click "Downgrade to free" instead of "Cancel subscription." Downgrading transitions you to the free tier but does not cancel your account. If you downgrade, Grammarly may reactivate your Pro subscription at the next renewal if your payment method remains on file. Always click the explicit "Cancel subscription" button, not "Downgrade."
Mistake 2: not verifying your cancellation confirmation
After you submit your cancellation request, check your email for a confirmation message within 24 hours. If you do not receive one, log into your account and verify that your subscription status changed to "Canceled" or "Inactive." Failing to confirm can leave you uncertain whether the cancellation was processed, especially if a charge appears later.
Mistake 3: canceling too close to your renewal date
If you cancel within 24 hours of your renewal date, Grammarly may still process the next charge before your cancellation takes effect. To avoid this, cancel at least 3 to 5 days before your renewal date. Check your account for your exact renewal date and set a calendar reminder to cancel in advance.
Mistake 4: deleting your account instead of canceling
Grammarly offers account deletion as a separate option from subscription cancellation. Deleting your account removes your writing data and profile but does not automatically cancel your subscription. Always cancel your subscription first, then delete your account if desired. Yafee emphasizes that cancellation must happen before deletion to ensure billing stops.
Mistake 5: assuming a silent year of inactivity cancels your subscription
Simply ignoring your Grammarly account and failing to use it does not cancel your subscription. Auto-renewal will continue unless you explicitly submit a cancellation request. Many users discover surprise charges months or years later because they forgot they still had an active subscription. Set a calendar reminder to check your subscription status quarterly.
Cancellation timeline and checklist
Use this checklist to track your cancellation from start to finish. This ensures you complete every step and have documentation if disputes arise later. Yafee recommends keeping records for at least one year after cancellation.
| Task | Deadline | Status |
|---|---|---|
| Check your renewal date in your account | Before canceling | Completed [ ] |
| Submit cancellation via online account, mail, or support | At least 3-5 days before renewal | Completed [ ] |
| Save cancellation confirmation email | Within 24 hours of cancellation | Completed [ ] |
| Verify subscription status shows "Canceled" | Within 48 hours of cancellation | Completed [ ] |
| Monitor your payment method for unexpected charges | For 60 days after cancellation | Completed [ ] |
| File a bank dispute if charged after cancellation | Within 60 days of unauthorized charge | Completed [ ] |
Comparing Grammarly to alternative writing tools
If you are canceling because Grammarly no longer meets your needs, consider whether an alternative tool offers better value. Yafee recommends comparing features, pricing, and cancellation policies before switching. This comparison shows how Grammarly stacks up against competitors.
| Tool | Monthly cost | Key features | Cancellation ease |
|---|---|---|---|
| Grammarly Pro | $12-$15 | AI rewrites, plagiarism detection, tone analysis | Online or mail |
| Hemingway Editor | $19.99 (one-time) | Clarity, readability, style suggestions | Not subscription-based |
| Microsoft Word Premium | $6.99 (Office 365) | Basic grammar, editor, design tools | Easy to cancel Office 365 |
| Copyscape | $0.05 per search | Plagiarism detection only | Pay-per-use, no cancellation needed |
| ProWritingAid | $10 (monthly) | Style, pacing, readability reports | Cancel anytime online |
Summary and next steps
Canceling your Grammarly subscription is straightforward when you follow the correct procedure and understand your consumer rights. Under federal law (ROSCA and the Federal Trade Commission Act), you have the unconditional right to cancel any subscription and stop automatic charges. Grammarly must honor your request within one billing cycle or you can dispute charges with your bank and file a complaint with the FTC.
Log into your Grammarly account now, navigate to your subscription settings, and click "Cancel subscription" if you have decided to leave. Alternatively, send a certified letter to Grammarly's address or contact support through their help center. Retain your cancellation confirmation for your records, monitor your payment method for unauthorized charges, and reach out to your bank immediately if Grammarly charges you after cancellation.
Yafee has helped thousands of consumers cancel subscriptions safely and recover unauthorized charges by arming them with knowledge of their legal rights and clear, actionable procedures. Whether you are switching to a competing tool, tightening your budget, or simply deciding Grammarly is no longer worth the cost, this guide has given you every tool you need to take control of your subscription and protect yourself from unwanted future charges.
Contact information for cancellation
Grammarly customer support: support.grammaly.com | Mailing address: Grammarly, San Francisco, CA (confirm current address with support before mailing) | Federal Trade Commission complaint: reportfraud.ftc.gov