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Frequently asked questions
Cancel Beam Jobs: The Right Way
How to cancel Beam Jobs and stop paying for recruitment tools you don't use
What Beam Jobs is and why you might cancel
Beam Jobs is a recruitment platform operated by qualifIQ, Inc. that provides employers and recruiters with job posting management, application tracking, resume builders, and candidate organisation tools across web, iOS, and Android. You may have subscribed to streamline your hiring workflow, but if you've found better alternatives, shifted your recruitment strategy, or simply outgrown the platform, cancellation is achievable once you understand where your subscription lives and which terms apply to your account.
Your subscription method determines your cancellation route. Whether you subscribed through the Beam Jobs website, Apple App Store, or Google Play, each platform operates its own billing system and requires a distinct cancellation process. At Yafee, we guide you through the exact steps tailored to your specific subscription channel so you can stop charges before the next billing cycle hits your account.
Who operates Beam Jobs and where subscriptions live
Beam Jobs operates through qualifIQ, Inc., trading as BeamJobs. You can subscribe through three separate channels: the main Beam Jobs website, Apple App Store for iOS devices, and Google Play for Android devices. Each channel maintains independent billing records and cancellation workflows. This fragmented structure means you must first identify which platform holds your active subscription, then follow the corresponding cancellation procedure for that specific channel.
Why cancellation timing protects your budget
Cancelling before your next billing cycle renews prevents automatic deductions from your payment method. Depending on when you cancel and your subscription type, you may qualify for a refund of unused service time, though this depends on Beam Jobs' refund policy and Singapore consumer law. Understanding these windows and your rights is essential, and Yafee exists to ensure you navigate this process with clarity and confidence.
Your consumer rights in singapore under local law
Singapore's consumer protection framework establishes your baseline rights when cancelling digital services, though the law distinguishes between physical goods and digital access.
The consumer protection (Fair trading) act and digital subscriptions
Under Singapore's Consumer Protection (Fair Trading) Act, there is no automatic 14-day cooling-off period for digital services once you have accessed the platform. This is a critical distinction: the statutory cancellation window that applies to physical purchases does not automatically extend to software or digital platforms you have used. Once you log into Beam Jobs and begin using its features, the right to cancel within a fixed statutory period expires.
However, you retain the contractual right to cancel at any time under the terms you agreed to when you created your account. If Beam Jobs' subscription agreement allows cancellation without penalty, you can exercise that right immediately. If the agreement specifies a lock-in period or early termination fee, that contractual term is enforceable against you unless it is deemed unfair under the Act.
Furthermore, the Consumer Protection (Fair Trading) Act protects you against misleading representations about cancellation rights. If Beam Jobs advertises a cancellation guarantee but then refuses to honour it, or if the cancellation process is deliberately obscured, you have grounds to lodge a complaint with the Consumers Association of Singapore (CASE), which investigates breaches of consumer protection law.
Your legal position on refunds and cancellation
You may cancel Beam Jobs at any time once your account is active, subject to the terms in your subscription agreement. You are entitled to a refund of unused service fees if the cancellation policy explicitly permits one and if Beam Jobs has not already provided the service for the billing period in question. If Beam Jobs refuses a legitimate refund claim or blocks cancellation unreasonably, you can escalate to CASE (Consumers Association of Singapore) or the Competition and Consumer Commission of Singapore (CCCS) for investigation. Yafee recommends documenting all cancellation requests and responses in writing to create a clear audit trail for any future dispute.
Pricing and billing cycles at a glance
Beam Jobs offers multiple subscription tiers across different platforms, each with distinct billing cycles and cancellation mechanics.
| Subscription tier | Billing cycle | Cancellation impact | Action required |
|---|---|---|---|
| Monthly web subscription | Monthly auto-renewal | Stops future charges immediately | Cancel in account settings before renewal date |
| Annual web subscription | Annual auto-renewal | Stops future annual charge | Cancel in account settings before renewal date |
| iOS App Store subscription | Monthly or annual (varies) | Controlled by Apple billing system | Cancel in iPhone Settings or App Store app |
| Android Google Play subscription | Monthly or annual (varies) | Controlled by Google billing system | Cancel in Google Play app |
For current pricing, plan names, and features, log into your Beam Jobs account directly or visit the official Beam Jobs website. Third-party summaries often lag behind actual pricing changes, so your billing statement within the platform is always the authoritative source.
How to cancel Beam Jobs on the web
If you subscribed directly through the Beam Jobs website, you cancel through your account dashboard rather than contacting support first.
Step 1: log into your Beam Jobs account
- Open a web browser and navigate to the Beam Jobs website.
- Enter your email address and password to access your account dashboard.
- If you have forgotten your password, select "Forgot Password" and reset it via the email link sent to your registered address.
Step 2: navigate to subscription or billing settings
- Look for a "Settings," "Account," "Billing," or "Subscription" menu option in your dashboard. This location varies depending on the platform version you are using.
- Select the option that displays your current subscription status and renewal date.
- You should see a summary of your plan name, billing cycle (monthly or annual), next billing date, and payment method on file.
Step 3: locate and select the cancel subscription option
- Within the subscription section, find the button or link labelled "Cancel Subscription," "Pause Subscription," or "Downgrade Plan."
- Beam Jobs may ask you to confirm your cancellation or offer discounted plans before you proceed. Review these options but only accept if you genuinely intend to remain subscribed.
- Select "Confirm Cancellation" or the equivalent button to finalize the cancellation request.
Step 4: verify cancellation and save your confirmation
- Beam Jobs displays a confirmation screen or sends a confirmation email within minutes of your cancellation request.
- Save or screenshot this confirmation, which typically includes a cancellation date, reference number, and the date your access will end (usually the end of the current billing period).
- You retain access to Beam Jobs until the end of the paid period you have already purchased. After that date, your account access terminates.
How to cancel Beam Jobs on iOS via apple app store
If you subscribed to Beam Jobs through the Apple App Store on your iPhone or iPad, Apple's billing system manages your subscription and you must cancel through iPhone Settings rather than the Beam Jobs app itself.
Step 1: open iPhone settings and navigate to subscriptions
- On your iPhone or iPad, open the Settings app.
- Tap your name at the top of the screen to access your Apple ID profile.
- Select "Subscriptions."
Step 2: find Beam Jobs in your active subscriptions
- You see a list of all active subscriptions tied to your Apple ID.
- Scroll through and locate "Beam Jobs" or the specific plan name you subscribed to.
- If you do not see Beam Jobs listed, your subscription may already be cancelled or you may have subscribed through a different payment method (web or Android).
Step 3: select the Beam Jobs subscription and tap cancel
- Tap on the Beam Jobs subscription entry.
- Select the "Cancel Subscription" option at the bottom of the screen.
- Apple may prompt you to confirm or offer options to downgrade or pause. Select "Confirm Cancellation" to proceed.
Step 4: verify cancellation status
- You see a confirmation screen stating "Subscription Cancelled" and your cancellation effective date (typically the end of your current paid period).
- Return to the subscription list in Settings. Beam Jobs may briefly remain listed with a status of "Expired" or "Cancelled" before disappearing from the list entirely.
- Apple sends a confirmation email to your registered Apple ID account within hours.
How to cancel Beam Jobs on android via google play
If you subscribed to Beam Jobs through Google Play on your Android device, Google's billing system controls your subscription. You cancel through the Google Play app, not through Beam Jobs itself.
Step 1: open the google play app and access subscriptions
- On your Android device, open the Google Play Store app.
- Tap your profile icon in the top-right corner.
- Select "Manage subscriptions."
Step 2: locate Beam Jobs in your subscriptions list
- You see a list of all active and inactive subscriptions linked to your Google Play account.
- Find "Beam Jobs" or the specific Beam Jobs plan in the list.
- If Beam Jobs does not appear, your subscription may have been purchased through a different channel (web or iOS).
Step 3: open the subscription and select cancel
- Tap on the Beam Jobs entry to open its subscription details.
- Select "Cancel subscription."
- Google may display a confirmation prompt or offer alternative options such as downgrading or pausing. Select "Cancel subscription" again to confirm.
Step 4: confirm cancellation completion
- Google displays a cancellation confirmation page with your effective date (usually end of the current billing period).
- You receive a confirmation email at your registered Google account email address.
- Beam Jobs continues to provide access until the end of the paid period you have already purchased.
Common cancellation mistakes and how to avoid them
Cancelling a subscription should be straightforward, but a handful of missteps can delay the process or result in unwanted charges. Yafee has identified the most frequent errors so you can sidestep them entirely.
Mistaking account deletion for subscription cancellation
Deleting your Beam Jobs account is not the same as cancelling your subscription. If you delete your account but your subscription remains active, charges continue until you explicitly cancel the subscription itself. Always cancel the subscription first through your account settings, then delete the account if you wish to remove all your data and access.
Forgetting to check your renewal date
Beam Jobs auto-renews unless you cancel before the next billing date. If you cancel one day after renewal, you have paid for the full next period with no refund unless Beam Jobs' policy allows it. Check your renewal date in your account dashboard and set a calendar reminder to cancel at least three days before renewal if you know you will not continue the service.
Cancelling through the wrong platform
If you subscribed through the Apple App Store but attempt to cancel through your Beam Jobs web account, your cancellation does not register. Apple's system and Beam Jobs' web system operate independently. Verify where you subscribed by checking your email confirmation from sign-up, then follow the correct cancellation path for that platform.
Not saving your cancellation confirmation
If a charge appears on your account after cancellation and you have no proof of your cancellation request, you must contact support to dispute it. Save screenshots or forwarded confirmation emails immediately after cancelling. Yafee recommends taking a timestamped screenshot of the final confirmation screen and keeping any email confirmations in a cancellation folder for at least six months.
What happens after you cancel Beam Jobs
Cancellation does not immediately terminate your access. Understanding the timeline after cancellation helps you plan your transition to a replacement tool and avoid unexpected service loss.
Your access period after cancellation
Once you cancel, you retain full access to Beam Jobs until the end of your currently paid billing period. If your renewal date is 15 January and you cancel on 5 January, you continue to access all features until 15 January. After that date, your login credentials stop working and you can no longer retrieve data from the platform.
Exporting your data before access ends
- Before your access expires, log into Beam Jobs and download or export any candidate data, job postings, or reports you need to preserve.
- Check whether Beam Jobs offers a native export function (often a CSV or PDF option in your account dashboard or under "Settings" or "Data.")
- If no export function exists, screenshot or manually record critical information while you still have access.
- Contact Beam Jobs support at [email protected] if you need assistance exporting data or require an extension of your access period to complete the transfer.
Confirming the charge has stopped
Wait until your next billing cycle passes (for example, if you cancelled a monthly plan, wait until the date after your would-be renewal date). Check your bank statement or payment method to confirm that no new charge from Beam Jobs or qualifIQ, Inc. has appeared. If a charge does appear after cancellation, contact your bank or payment provider immediately to dispute it, and simultaneously contact Beam Jobs support with your cancellation confirmation as evidence.
Refunds and what to expect
Refund eligibility depends on Beam Jobs' refund policy, when you cancel relative to your billing cycle, and Singapore consumer law.
When you qualify for a refund
You may qualify for a refund if you cancel within the first 7 days of a new subscription period and have not used the service substantially, or if Beam Jobs' terms explicitly state a refund window. Once 7 days have passed or the refund window expires, Beam Jobs may retain the payment as a non-refundable service fee for the period you have already accessed. Refund policies vary between subscriptions purchased on the web, iOS, and Android, so check your original subscription confirmation email for the specific refund terms that apply to your plan.
How to request a refund
- Email [email protected] with the subject line "Refund Request for Beam Jobs Subscription" and include your account email, subscription plan name, purchase date, and reason for cancellation.
- Attach a screenshot of your cancellation confirmation or any confirmation email you received.
- Specify the exact amount you are requesting to be refunded and the payment method you used (credit card, debit card, or other).
- Send the email and retain a copy for your records. Yafee recommends waiting 5 business days for a response.
If Beam Jobs denies your refund request
If Beam Jobs refuses your refund and you believe the refusal is unjustified, you can escalate to the Consumers Association of Singapore (CASE) or file a complaint with the CCCS. Provide CASE with your cancellation confirmation, refund request email, and Beam Jobs' denial response. CASE can investigate whether Beam Jobs has breached its contractual obligations or violated the Consumer Protection (Fair Trading) Act.
Troubleshooting cancellation issues
Some cancellations encounter delays or errors. Knowing how to diagnose and resolve these issues prevents unwanted charges and frustration.
The cancel button is missing or greyed out
If you cannot locate or activate the cancellation option in your account settings, the issue may be a temporary platform glitch or a restriction placed on your account (for example, if your payment method failed or your account is flagged). Try clearing your browser cache, logging out, and logging back in. If the problem persists, contact [email protected] with a screenshot of the problem and request manual cancellation assistance.
You received a cancellation confirmation but were still charged
This indicates a synchronisation error between Beam Jobs' system and your subscription platform (Apple, Google, or your payment processor). Contact [email protected] immediately with your cancellation confirmation number and the charged amount. Simultaneously, contact your payment provider to dispute the unauthorised charge. Yafee has helped thousands of consumers recover erroneous charges through this dual-channel approach.
You cannot access your account to cancel
If you have forgotten your password or are locked out of your account, use the "Forgot Password" or "Account Recovery" option on the Beam Jobs login page. If recovery does not work, email [email protected] with your account email address and request cancellation on your behalf. Support can cancel your subscription without requiring you to log in.
Keeping or switching: a quick comparison
Before you finalise your cancellation, confirm that switching platforms is the right choice for your business needs.
| Factor | Keep Beam Jobs | Cancel and switch |
|---|---|---|
| You have active job postings running | Yes; cancellation removes them | Export data first; set up replacements |
| Pricing is too high for your hiring volume | Consider downgrading to a lower tier | Yes; compare plans on competing platforms first |
| You need native resume parsing or ATS features | Yes; Beam Jobs provides these | Ensure replacement tool offers similar features |
| You rarely post jobs or track candidates | Downgrade or use free tier if available | Yes; save money by switching |
Contact and escalation details
Beam Jobs is operated by qualifIQ, Inc. If you cannot resolve your cancellation or refund issue directly with Beam Jobs support, use these escalation channels.
Contacting Beam Jobs support
- Email: [email protected]
- Include "Cancellation Request" in the subject line and provide your account email, subscription plan, and reference number if applicable.
- Allow 5 to 7 business days for a response.
Escalation to singapore consumer protection authorities
- Consumers Association of Singapore (CASE): File a complaint at case.org.sg if Beam Jobs refuses to honour cancellation rights or denies a legitimate refund. CASE investigates potential breaches of the Consumer Protection (Fair Trading) Act.
- Competition and Consumer Commission of Singapore (CCCS): Contact the CCCS at cccs.gov.sg if you suspect Beam Jobs has engaged in unfair or deceptive practices, such as deliberately obscuring cancellation options or misrepresenting refund eligibility.
Disputing unauthorised charges with your payment provider
- If Beam Jobs continues to charge you after cancellation, contact your bank, credit card company, or payment processor directly to dispute the charge.
- Provide your cancellation confirmation and evidence of the unauthorised charge (statement excerpts or screenshots).
- Your payment provider can reverse fraudulent or erroneous charges and may block future attempts from Beam Jobs.
Final steps and next actions
Cancelling Beam Jobs is a straightforward process once you identify which platform hosts your subscription and follow the corresponding cancellation steps. At Yafee, we have guided thousands of consumers through subscription cancellations across multiple digital platforms, and we recognise that clarity and confidence matter when you are terminating a service. Yafee ensures you understand your rights, your cancellation options, and your recourse if anything goes wrong.
Begin by verifying where you subscribed (web, iOS, or Android), then execute the cancellation process outlined above for your specific platform. Save your cancellation confirmation immediately, check that charges stop after your current billing period ends, and escalate to CASE or your payment provider if any issues arise. Your recruiting budget is yours to control, and Yafee has helped thousands of consumers cancel unwanted subscriptions and reclaim their money. Start your cancellation today with confidence.
Important warning
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