Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Allure Beauty Box, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Allure Beauty Box in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Allure Beauty Box
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Allure Beauty Box subscription with zero hassle
1
Fill in the form
Give us your details and those of your Allure Beauty Box subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Allure Beauty Box. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Allure Beauty Box refuses your cancellation.
Frequently asked questions
Cancel Allure Beauty Box: The Right Way
How to cancel your Allure Beauty Box subscription in singapore
Understanding your Allure Beauty Box subscription
Allure Beauty Box delivers curated beauty products-makeup, skincare, and haircare-to your door on a recurring monthly, quarterly, or annual cycle. Your subscription charges automatically on your chosen billing date until you actively cancel. Understanding how your subscription works, what you pay, and when charges occur is essential before you submit a cancellation request.
How your subscription charges work
You are charged according to your selected billing frequency. Monthly plans charge once per month; quarterly and annual plans operate on longer cycles but follow the same automatic billing principle. Any box you have already paid for will ship to you, even if you cancel before it arrives. Charges continue until Allure Beauty Box processes your cancellation request, which typically takes 48 to 72 hours.
What happens to your account after cancellation
Your account remains accessible after cancellation, so you retain access to your order history, communications, and past invoices. However, no new charges will appear once your cancellation request is processed and confirmed. Allure Beauty Box's standard policy treats membership payments as non-refundable, meaning you will not recover charges for unused periods once you have paid, unless a chargeback dispute or consumer protection claim succeeds.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) provides you with specific rights when canceling subscription services like Allure Beauty Box.
What the consumer protection (Fair trading) act guarantees
The CPFTA requires businesses to clearly disclose cancellation terms and refund policies at the point of sale, prohibits unfair billing practices, and prevents misleading information about how to cancel. You have the right to transparent cancellation procedures, the right to dispute unauthorized or erroneous charges, and the right to escalate complaints if the company fails to respond within a reasonable timeframe. If you believe you have been charged outside your subscription terms or without proper notice, you have grounds to challenge those charges through your bank or through formal complaint channels.
Your legal position: Under the CPFTA, Allure Beauty Box must acknowledge your cancellation request within 14 days and confirm in writing (email or portal notification) that your subscription has been terminated. If the company continues to charge you after your confirmed cancellation date, those charges are considered unauthorized under the Act, and you may pursue a chargeback or lodge a formal complaint with the Consumers Association of Singapore (CASE).
Where to escalate if the company does not cooperate
If Allure Beauty Box's customer service does not resolve a billing dispute or refuses to acknowledge your cancellation within 14 days, you can lodge a complaint with the Consumers Association of Singapore (CASE) at https://www.case.org.sg. You may also request a chargeback through your bank or card issuer if charges appear unauthorized after your cancellation date. Document all correspondence-emails, chat logs, account screenshots, and transaction records-before escalating to CASE or your financial institution.
Three methods to cancel your subscription
Yafee recommends understanding all three cancellation channels available to you: online account management, email support, and phone contact. Each method has distinct advantages depending on your preference for speed, written documentation, and convenience.
Cancel online through your account (fastest option)
Logging into your account and canceling directly is the fastest and most documented method available. You receive immediate confirmation and a permanent record of your cancellation request in your account portal, which Yafee users and other consumers consistently report as the most reliable option.
- Navigate to the official Allure Beauty Box website and log into your account using your email and password
- Locate "Subscription Settings," "Account Management," "Membership," or "Billing" in your account menu
- Select the option to cancel or pause your subscription
- If you see a pause option and want to temporarily suspend rather than cancel permanently, choose pause (cancellation cannot be undone)
- Follow the prompts to confirm your cancellation request; Allure Beauty Box will ask for feedback (optional) before finalizing
- Take a screenshot of your confirmation page and email confirmation for your records
- Verify your subscription status has changed to "Cancelled" or "Inactive" within 48 hours
Important: Check your account portal immediately after canceling to confirm the status reflects cancellation. If your account still shows as active after 48 hours, contact support with your confirmation screenshot and the timestamp of your cancellation request.
Cancel by email (best for written documentation)
Emailing your cancellation request creates a timestamped written record and is ideal if you prefer formal documentation or if you experience difficulties with the online portal. This method also provides evidence of your request if you later need to dispute charges with your bank or escalate to CASE.
- Compose an email to [email protected] with the subject line "Cancellation Request: [Your Full Name] - [Account Email Address]"
- Include the following information in the email body:
- Your full name and the email address associated with your Allure Beauty Box account
- Your account or order number (if available on your account page or invoice)
- Your current subscription plan (monthly, quarterly, or annual)
- A clear statement: "I request immediate cancellation of my Allure Beauty Box subscription, effective immediately"
- Your preferred confirmation method (email or SMS, if applicable)
- Send the email and retain a copy in your sent folder
- Wait for a confirmation email within 48 to 72 hours; if you do not receive confirmation, send a follow-up email
- Reply to the confirmation email with a request for a formal cancellation receipt or confirmation document
Yafee advises that email cancellation is particularly useful if you plan to dispute charges later, as you have a timestamped record of your request and Allure Beauty Box's response.
Cancel by phone (fastest verbal confirmation)
Calling Allure Beauty Box's customer service team allows you to speak directly with a representative and receive immediate verbal confirmation of your cancellation. However, you must follow up with a written confirmation request via email to create a documented record.
- Call the Allure Beauty Box customer service number: +1-855-291-2258 (international number; charges may apply from Singapore)
- Provide the representative with your account email, name, and account number
- Clearly state: "I request immediate cancellation of my subscription"
- Ask the representative to confirm the cancellation date and provide a reference or confirmation number
- Request that they email you a cancellation confirmation to your registered email address
- Follow up via email to [email protected], referencing the confirmation number and request a written cancellation receipt
Note: Calling may incur international calling charges from Singapore. If you choose this method, request a confirmation email immediately to create a written record; verbal confirmation alone may not suffice if you later need to dispute charges.
Allure Beauty Box pricing and billing cycles
Understanding your billing cycle and the cost structure helps you determine when to cancel and what charges you may still owe.
| Plan type | Billing frequency | Approx SGD cost | Products per box | Cancellation impact |
|---|---|---|---|---|
| Monthly | Every 30 days | SGD 45-55 | 4-6 items | Charges stop immediately after cancellation |
| Quarterly | Every 90 days | SGD 120-140 | 12-18 items | Refund unlikely unless error occurred |
| Annual | Every 365 days | SGD 450-550 | 48-72 items | Refund unlikely unless error occurred |
Yafee notes that canceling immediately after a charge has been processed will not reverse that charge under standard policy, but you can dispute it with your bank if the charge was unauthorized or if cancellation was not properly processed.
Refunds and what to expect after cancellation
Allure Beauty Box operates under a non-refundable subscription model, meaning payment for delivered or processed boxes cannot be recovered once charged. However, specific circumstances may permit refunds or chargebacks.
When refunds are possible
You may be entitled to a refund if you can demonstrate one of the following: the charge was processed after your cancellation was confirmed, the amount charged exceeded your subscription plan price without authorization, you cancelled within a statutory cooling-off period (if applicable under Singapore law), or you can evidence a billing error by Allure Beauty Box.
How to dispute a charge and request a refund
- Contact Allure Beauty Box's support team via email ([email protected]) with evidence of the erroneous charge
- Include your account statement, transaction screenshots, and your cancellation confirmation
- Request a formal review of the charge within 7 business days
- If Allure Beauty Box refuses to refund, contact your bank or card issuer to initiate a chargeback
- Provide your bank with your cancellation confirmation email, account screenshots, and evidence of the unauthorized charge
- Your bank will investigate and may reverse the charge within 10 to 20 business days
- If the chargeback is denied, lodge a formal complaint with CASE, providing all documentation of your cancellation request and the company's failure to honor it
Yafee has helped thousands of consumers cancel subscriptions and recover erroneous charges through these escalation steps, particularly when documentation of cancellation is clear and timely.
Timeline and what to expect after you cancel
Cancellation is not instantaneous; the process follows a specific timeline that protects both you and Allure Beauty Box.
Immediate actions (within 24 hours)
After you submit your cancellation request via account, email, or phone, Allure Beauty Box's system should process your request within 24 hours. You will receive a confirmation email to your registered email address. Check your spam or promotions folder if you do not see it in your inbox. Your account status should change to "Cancelled" or "Inactive" within this timeframe.
Pending charges (24 to 72 hours)
If a billing cycle is scheduled within 72 hours of your cancellation request, Allure Beauty Box may still charge you for that cycle. Verify your account and bank statement 48 to 72 hours after cancellation to confirm no new charges have been applied. If a charge appears after your cancellation confirmation date, this constitutes an unauthorized charge under the CPFTA.
Long-term status (after one week)
One week after cancellation, your account should be fully inactive, and no further charges should appear. Verify that your account reflects "Cancelled" status and that no subscription renewal notices have been sent. Retain your cancellation confirmation email for at least 12 months in case a dispute arises.
Common mistakes to avoid when canceling
Cancellation is straightforward, but several common missteps can create disputes or leave you vulnerable to continued charges. Here is how to avoid them.
Mistake 1: canceling without documenting your request
Taking a screenshot of your cancellation confirmation or saving your confirmation email is essential. Without documentation, you have no proof of when you cancelled if Allure Beauty Box later charges you or disputes that they received your request. Always retain these records for at least one year.
Mistake 2: assuming cancellation is complete without verification
Do not assume your subscription has ended just because you submitted a cancellation request. Check your account portal 48 to 72 hours later to confirm your status has changed to "Cancelled." If it still shows as active, contact support immediately with your confirmation screenshot.
Mistake 3: failing to follow up after email cancellation
If you cancel by email and do not receive a confirmation within 72 hours, send a follow-up email immediately. Allure Beauty Box is slower to respond via email than through the online portal, so proactive follow-up is critical.
Mistake 4: canceling without knowing your billing date
If your next billing date is within 24 to 48 hours and you cancel, a final charge may still process. Check your billing date in your account settings before canceling. If a charge is imminent and you want to avoid it, consider pausing your subscription (if available) or contacting support to request a retroactive cancellation before the charge posts.
Mistake 5: not disputing charges through your bank
If you cancelled and Allure Beauty Box continues to charge you, do not wait more than 60 days to dispute the charge with your bank. Your bank's chargeback window is typically 60 to 120 days from the transaction date. Act quickly and provide all documentation of your cancellation request.
Cancellation checklist
Before you cancel, work through this checklist to ensure you are prepared and will not face disputes after cancellation.
| Action | Status | Notes |
|---|---|---|
| Locate your account number and billing date | [ ] Complete | Found in your account settings or recent invoice |
| Check your current billing cycle | [ ] Complete | Note when your next charge is scheduled |
| Choose your cancellation method | [ ] Complete | Online portal (fastest), email (documented), or phone (immediate) |
| Submit your cancellation request | [ ] Complete | Take a screenshot or save the confirmation email |
| Receive and save confirmation | [ ] Complete | Archive in a dedicated folder; note the date and time |
| Verify cancellation in your account (48-72 hours later) | [ ] Complete | Status should display "Cancelled" or "Inactive" |
How to stay informed and avoid re-subscribing accidentally
After cancellation, Allure Beauty Box may send promotional emails encouraging you to reactivate. Yafee recommends taking these steps to stay in control of your account and avoid accidental re-subscription.
Email preference and communications
Log into your account after cancellation and update your email preferences to opt out of marketing communications. This prevents promotional emails that may entice you to resubscribe or accidentally suggest your subscription is still active. Keep your account active for at least 12 months to retain order history and documentation.
Banking and payment monitoring
Monitor your bank or credit card statement for 60 days after cancellation to confirm no further charges appear. Set a reminder to check your statement every two weeks. If an unauthorized charge appears, contact your bank within 60 days to initiate a chargeback and provide your cancellation confirmation email as evidence.
Contacting Allure Beauty Box for cancellation support
Yafee recommends these contact methods as your primary escalation routes if you experience difficulty canceling or if charges continue after your confirmed cancellation date.
Online contact channels
Email your cancellation request or follow-up inquiry to [email protected]. Include your full name, account email, and account number. Expect a response within 48 to 72 business hours. For urgent issues, you may also access live chat through the Allure Beauty Box website's contact page if available in your region.
Phone support
Call +1-855-291-2258 to speak with a customer service representative. This is an international number; calls from Singapore may incur charges depending on your service plan. Have your account number and email ready before calling. Request a confirmation number and ask for a follow-up email confirmation of your cancellation.
Mailing address for formal correspondence
If online and phone support do not resolve your issue, you may send formal correspondence to Allure Beauty Box's registered address. While Allure Beauty Box does not publicly advertise a specific cancellation mailing address on its website, the company's corporate office can be reached at the following address for formal complaints and documented cancellation notices:
Allure Media, Inc. (Allure Beauty Box parent company)
One World Trade Center
New York, NY 10007
United States
Send your letter via registered mail or courier service to create a delivery record. Include your account number, email address, cancellation request, and copies of all prior correspondence with customer support. Retain your delivery confirmation receipt.
Final summary and next steps
Canceling your Allure Beauty Box subscription in Singapore is straightforward when you follow the correct procedural steps and understand your rights under the Consumer Protection (Fair Trading) Act. Your strongest cancellation method is the online account portal, which provides immediate confirmation and a documented record in your account history. If you encounter resistance from customer support or if charges continue after your cancellation confirmation date, escalate your complaint to the Consumers Association of Singapore (CASE) and your bank without delay.
Yafee has helped thousands of consumers navigate subscription cancellations with confidence by providing clear legal guidance and practical checklists. Document every step of your cancellation-screenshot confirmations, save emails, and note timestamps-so you have evidence if a dispute arises. Cancel within your billing cycle if possible to avoid a final unwanted charge, and verify your account status 48 to 72 hours after cancellation to confirm the process succeeded. If you require further assistance or encounter non-compliance from Allure Beauty Box, Yafee recommends contacting CASE at https://www.case.org.sg or escalating through your bank's chargeback process within 60 days of any unauthorized charge. Your consumer rights are protected under Singapore law, and you have clear recourse if the company fails to honor your cancellation request.