How to cancel Monstercat gold in singapore: your complete legal guide and step-by-step process
What Monstercat is and why you might need to cancel
Monstercat is a curated music platform built for content creators who require royalty-free, DMCA-safe music for videos, streams, and podcasts. The platform provides a library of copyright-claim-free tracks that protect your uploads on YouTube, Twitch, TikTok, and other platforms from copyright strikes. Yafee recognises that Monstercat Gold serves two distinct audiences: creators seeking licensed, claim-free music, and listeners who want early album releases and exclusive merchandise discounts. You access Monstercat through the website or via mobile apps on the Apple App Store or Google Play Store. When your creation schedule changes or your budget shifts, cancelling promptly prevents unwanted charges at your next renewal date.
Who subscribes to Monstercat gold
Content creators form the primary user base: YouTubers, live streamers, podcasters, and social media creators who upload regularly. Music listeners seeking early releases and creator discounts also maintain active subscriptions. If you fall into either category and your subscription no longer aligns with your workflow, cancelling before your next billing cycle protects your budget and prevents unnecessary recurring charges.
What your gold subscription includes
Monstercat Gold unlocks access to a claim-free music library, DMCA-safe downloads with streaming rights, early access to new releases, and discounts on Monstercat merchandise. When you cancel, your access to these Gold-only features ends at the close of your current billing period. You retain access to all downloaded tracks and any benefits you have already paid for until your subscription officially expires. This means you can continue using your music library while your paid period remains active.
Current Monstercat gold pricing in singapore
Monstercat Gold subscription costs vary depending on whether you choose monthly or annual billing and which platform you subscribed through.
Breakdown of subscription plans and costs
| Plan |
Price (SGD) |
Billing cycle |
Best for |
| Monstercat Gold monthly |
S$9.52 |
Monthly renewal |
Creators testing the service |
| Monstercat Gold annual |
S$95.33 |
Yearly renewal |
Long-term creators (approximately S$19 savings annually) |
| Free Monstercat access |
S$0 |
Ongoing |
Listeners only; limited music library |
If you subscribed through the App Store or Google Play, your final charge may differ slightly due to local goods and services tax (GST) and currency conversion rates. Yafee recommends checking your last invoice or receipt to confirm your exact charged amount before proceeding with cancellation. This verification ensures you understand your final billing date and can plan your cancellation timing accordingly.
Should you cancel Monstercat? evaluating your content creation needs
Before you cancel, assess whether Monstercat still delivers value for your current workflow.
Reasons to keep your subscription active
Retain your Monstercat Gold subscription if you upload content to YouTube, Twitch, or similar platforms at least twice monthly and want complete protection from copyright claims. The monthly rate of S$9.52 remains competitive compared to alternative royalty-free music platforms. If your channel growth depends on original, high-quality music and you value protection from copyright strikes, your subscription investment justifies itself. Creators who upload irregularly but plan significant content expansion should also consider keeping their subscription to avoid lapses when production resumes.
Clear signals that cancellation makes sense
Cancel your subscription if you have stopped creating content entirely, migrated to platforms like YouTube Audio Library, or licensed music directly from independent artists. If you upload content less than once per month, the subscription cost may exceed its practical benefit. If you have forgotten your Monstercat login credentials and have not visited the platform in several months, that signals declining value. Similarly, if you have discovered competing services that better suit your budget or content style, cancellation allows you to reallocate funds more strategically.
Your consumer rights and legal protections in singapore
Your cancellation rights in Singapore are protected under the Consumer Protection (Fair Trading) Act, which governs distance contracts (online subscriptions) and your right to cancel without penalty.
What the consumer protection act guarantees you
Under the Consumer Protection (Fair Trading) Act, you have the legal right to cancel any distance contract-including online subscriptions-within 14 calendar days of purchase, provided you have not yet received the full benefit of the service. For ongoing subscriptions like Monstercat Gold, your cancellation right applies to any future renewal. Consequently, you may cancel at any point in your subscription cycle without facing early termination fees or penalties. The Act is enforced by the Consumers Association of Singapore (CASE), which will investigate complaints if Monstercat refuses to process your cancellation or imposes charges for doing so.
Your legal position when cancelling Monstercat
You have the right to: Cancel your Monstercat Gold subscription at any time without penalty; request confirmation of your cancellation in writing; expect your subscription to end on your stated cancellation date; and escalate complaints to CASE if Monstercat refuses to cancel or charges you after you have requested termination.
Monstercat must: Process your cancellation request within a reasonable timeframe; cease charging your payment method immediately after your subscription ends; and provide you with written confirmation of your cancellation date.
You are not entitled to: A refund for the portion of your current billing period remaining after your cancellation date (unless you cancel within 14 days of initial purchase). However, you retain access to all music you have already downloaded and any benefits you paid for until your billing period officially ends.
Your cancellation method depends entirely on where you originally subscribed-either the Monstercat website directly, the Apple App Store, or Google Play Store.
Cancel through the Monstercat website
This is the most direct cancellation route and gives you immediate confirmation of your cancellation.
- Visit the Monstercat website (monstercat.com) and log in with your account credentials.
- If you have forgotten your password, click "Forgot password" and follow the email recovery instructions.
- If you do not have a username, check your original Monstercat welcome email for your account details.
- Navigate to your account settings or "Gold Subscription" settings (typically found in the top-right menu under your profile name).
- Look for a heading labeled "Subscription", "Billing", or "Gold Subscription".
- If you cannot locate this section, scroll to the bottom of the page where account links are often grouped.
- Locate the "Cancel subscription" button or link within your subscription management area.
- Some platforms display this as "Manage subscription" followed by a "Cancel" option.
- Click this button to open the cancellation form.
- Confirm your cancellation by selecting "Yes, cancel my subscription" or a similar confirmation prompt.
- Monstercat may ask you to provide feedback on why you are cancelling. You are not required to complete this feedback to proceed.
- Do not close the page or navigate away until you see a final confirmation message.
- Take a screenshot of your cancellation confirmation page or note your confirmation number for your records.
- This screenshot serves as proof of cancellation if any disputes arise later.
- Your subscription will end on the date stated in this confirmation message.
- Verify that Monstercat has stopped charging your payment method by checking your next month's bank or credit card statement (typically 3-5 days after your cancellation date).
- If charges appear after your cancellation date, contact Monstercat support immediately with your confirmation screenshot.
Cancel through the apple app store
If you subscribed via the App Store on your iPhone or iPad, you must cancel through Apple's subscription management system, not through the Monstercat app.
- On your iPhone or iPad, open the Settings app.
- Tap your name at the top of the screen.
- Select "Subscription" or "Media and Purchases".
- Tap "Subscriptions" (this appears in different locations depending on your iOS version).
- Scroll through the list until you find "Monstercat".
- If you do not see Monstercat listed, you may have subscribed through the website directly rather than the App Store.
- Tap "Monstercat" to open your subscription details.
- Review your billing date and next renewal date.
- Tap "Cancel Subscription" (this may appear as a red or white button depending on your iOS version).
- Confirm your cancellation when prompted.
- Apple will display your cancellation effective date.
- Take a screenshot of the confirmation screen showing your cancellation is complete.
- This serves as proof if you later dispute a charge with Apple.
- Allow 24-48 hours for Apple to process the cancellation through to Monstercat's system.
- Check your Monstercat account on the website to confirm your subscription status has changed to "Cancelled".
Cancel through google play store
If you subscribed via Google Play on an Android device, you cancel through Google's subscription management system.
- Open Google Play Store on your Android device or visit play.google.com on a web browser.
- If using the app, tap the menu icon (three horizontal lines) in the bottom-right corner.
- If using the website, click the menu icon in the top-left corner.
- Select "Manage my subscriptions" or "Subscriptions".
- A list of all active subscriptions will appear.
- Locate "Monstercat" in this list.
- Tap or click on "Monstercat" to view your subscription details.
- Review your renewal date and billing amount.
- Select "Cancel subscription" and confirm when prompted.
- Google will display a final cancellation date.
- You may see a retention offer from Monstercat-you are not obligated to accept this.
- Capture a screenshot of your cancellation confirmation for your records.
- This screenshot proves you cancelled within Google's system.
- Wait 24-48 hours and verify on the Monstercat website that your subscription status reflects cancellation.
- Log into your Monstercat account to confirm your subscription is no longer active.
What happens after you cancel Monstercat
Understanding your account status after cancellation prevents confusion and protects you from unexpected charges.
Your access during and after your final billing period
When you cancel Monstercat Gold, your subscription continues until the end of your current billing period. If your billing date is the 15th of each month and you cancel on the 1st, you retain full Gold access until the 14th. You can continue downloading tracks and accessing the entire music library until your subscription officially expires. On the day your subscription ends, your access to Gold-exclusive features ceases automatically. Your downloaded music files remain on your device and remain legally yours to use (within the terms of your licence).
Confirming that charges have stopped
Monitor your payment method carefully for 2-3 billing cycles after your cancellation date. Yafee advises checking your bank or credit card statement within 5 days of your stated cancellation date to ensure no charges appear. If Monstercat continues charging you after your cancellation confirmation date, contact your bank immediately to dispute the charge and request a chargeback. Simultaneously, gather your cancellation confirmation screenshot and contact Monstercat support with proof that you cancelled. If Monstercat refuses to refund the erroneous charge, escalate your complaint to the Consumers Association of Singapore (CASE), which will investigate on your behalf under the Consumer Protection (Fair Trading) Act.
Refund eligibility and how to claim a refund
Your refund eligibility depends on when you cancel and which platform you subscribed through.
When you can claim a refund
Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to a refund if you cancel your subscription within 14 days of your initial purchase and have not substantially used the service. For ongoing subscriptions, "not substantially used" typically means you have not downloaded significant quantities of music or accessed Gold features repeatedly. If you cancel within 14 days of your first charge, Monstercat must refund your payment. However, if you cancel after 14 days, you are not entitled to a refund for the remaining portion of your billing period. Many creators find this acceptable because they retain access to downloaded tracks and can continue using them after their subscription ends.
How to request a refund
Contact Monstercat support directly through their website or email support address. Explain that you wish to cancel and request a refund, citing the 14-day cooling-off period under the Consumer Protection (Fair Trading) Act if applicable. Provide your account email, subscription dates, and any charges you wish to dispute. If you subscribed through the App Store or Google Play, you may also request a refund directly from Apple or Google by stating that the service did not meet your expectations. Yafee recommends submitting your refund request in writing (email) so you have a permanent record of your communication. Allow 7-10 business days for Monstercat to respond. If they refuse your refund claim, file a complaint with CASE, which will mediate the dispute at no cost to you.
Common mistakes to avoid when cancelling Monstercat
Cancelling your subscription is straightforward when you follow the correct procedure. Many consumers cancel successfully without issue by taking a few simple precautions.
Mistake 1: cancelling through the wrong platform
If you subscribed through the App Store, cancelling within the Monstercat app or on the website will not process your cancellation. You must cancel through Apple's Settings app to prevent continued charges. The same principle applies to Google Play subscriptions. Consequently, before you cancel, verify exactly where you subscribed by checking your original purchase confirmation email or your payment method's transaction history. This verification takes 2 minutes and prevents costly confusion.
Mistake 2: not taking a screenshot of your cancellation confirmation
Always capture a screenshot of your final cancellation confirmation. This screenshot becomes critical evidence if Monstercat incorrectly charges you after your cancellation date or if you need to dispute a charge with your bank. Without this proof, your bank may deny your chargeback request. Store this screenshot in your email or cloud storage so you can access it months later if needed.
Mistake 3: failing to verify your cancellation on your next statement
Do not assume your cancellation succeeded based solely on the initial confirmation screen. Check your bank statement 3-5 days after your stated cancellation date to confirm no charges appear. If a charge does appear after your cancellation date, contact Monstercat immediately with your cancellation screenshot. Speed matters here: most banks allow you to dispute charges for 60 days, so report the error promptly.
Mistake 4: cancelling immediately before a billing cycle without checking your renewal date
Review your next renewal date before cancelling. If your subscription renews on the 20th and you cancel on the 19th, Monstercat may process your renewal charge before your cancellation takes effect. In this case, request an immediate refund citing the Consumer Protection (Fair Trading) Act. To avoid this, cancel at least 2-3 days before your renewal date whenever possible.
Understanding how Monstercat compares to competing services helps you decide whether cancellation truly serves your needs or whether you should explore alternatives first.
Feature and pricing comparison table
| Platform |
Monthly cost (SGD) |
DMCA-safe music |
Early access releases |
Merchandise discount |
| Monstercat Gold |
S$9.52 |
Yes |
Yes |
Yes |
| YouTube Audio Library |
S$0 |
Yes |
No |
No |
| Epidemic Sound |
S$12.99 |
Yes |
No |
No |
| Artlist.io |
S$14.99 |
Yes |
No |
No |
| AudioJungle |
Pay-per-track (S$5-50) |
Yes |
No |
No |
| Direct artist licensing |
Varies |
Yes |
Variable |
Variable |
If budget is your primary concern, YouTube Audio Library offers free DMCA-safe music-however, its selection is smaller than Monstercat's and updates less frequently. If you value early access to new releases and creator discounts, Monstercat remains competitive. Before cancelling, consider whether your next platform offers a trial period, which allows you to test the service risk-free before committing to a long-term subscription.
Cancellation checklist: ensure you have covered every step
Use this checklist to confirm you have completed all essential cancellation tasks correctly.
- Identified which platform you subscribed through (Monstercat website, Apple App Store, or Google Play Store)
- Located your subscription management section on the correct platform
- Clicked "Cancel subscription" and confirmed your cancellation request
- Noted your cancellation confirmation date and reference number (if provided)
- Captured a screenshot of your cancellation confirmation page
- Verified on the Monstercat website that your subscription status changed to "Cancelled"
- Checked your bank or credit card statement within 5 days of your cancellation date to confirm no unauthorised charges appeared
- Stored your cancellation screenshot in a safe location (email, cloud storage) for future reference
- If charges appear after your cancellation date, contacted Monstercat support with your confirmation screenshot within 48 hours
- If Monstercat refuses to refund erroneous charges, filed a complaint with the Consumers Association of Singapore (CASE)
Why yafee exists and how we help you cancel with confidence
Yafee recognises that cancelling subscriptions can feel complicated, particularly when terms are scattered across multiple websites and platforms. Our mission is to translate subscription law into actionable steps you can follow immediately. Yafee has helped thousands of consumers cancel music streaming services, software subscriptions, and memberships across Singapore by grounding every recommendation in relevant consumer law and verified platform procedures. We understand that your time and money matter. When you cancel Monstercat through Yafee's guidance, you bypass confusion and protect your legal rights under the Consumer Protection (Fair Trading) Act. Yafee's step-by-step instructions ensure you cancel on the correct platform, secure cancellation confirmation, and verify that charges stop. Whether you are switching to a cheaper platform or eliminating subscriptions altogether, Yafee provides the clarity and legal framework you need to cancel with confidence.
If Monstercat refuses to honour your cancellation or continues charging after your stated cancellation date, you have clear escalation options.
Monstercat support contact details
Contact Monstercat support through their official website (monstercat.com) or via the email address listed in your account settings or original purchase confirmation. Explain your cancellation request or billing dispute clearly, including your account email, subscription dates, and cancellation confirmation screenshot. Allow 7 business days for a response.
Escalation to the consumers association of singapore
If Monstercat does not respond within 7 business days or refuses to process your cancellation or refund, file a complaint with the Consumers Association of Singapore (CASE). CASE is the statutory consumer authority in Singapore and will investigate your complaint at no cost. Submit your complaint via CASE's website (case.org.sg) or call them at 6100 0315. Provide your cancellation confirmation screenshot, your bank statement showing erroneous charges, and copies of all emails with Monstercat. CASE will mediate the dispute and, if necessary, refer your case to the appropriate regulatory body for enforcement under the Consumer Protection (Fair Trading) Act. This process typically resolves within 30 days.
Cancelling your Monstercat Gold subscription protects your budget and removes unwanted recurring charges. By following Yafee's verified step-by-step process, confirming your cancellation through the correct platform, and verifying that charges cease, you complete the cancellation correctly. Your consumer rights under the Consumer Protection (Fair Trading) Act guarantee you the right to cancel at any time without penalty and to escalate disputes to CASE if Monstercat refuses to cooperate. Yafee remains your trusted resource for subscription cancellation guidance across Singapore-transparent, legally grounded, and designed to save you time and money.