Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Shaves2U, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Shaves2U in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Shaves2U
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Shaves2U subscription with zero hassle
1
Fill in the form
Give us your details and those of your Shaves2U subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Shaves2U. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Shaves2U refuses your cancellation.
Frequently asked questions
Cancel Shaves2U: Your Step-by-Step Guide
How to cancel Shaves2U in singapore: your complete legal guide and step-by-step process
What Shaves2U is and why cancellation matters
Shaves2U (also branded as Shave.sg) is a Singapore-based subscription service that delivers razors, blades, and grooming products directly to your home on a recurring billing cycle. The service markets convenience through customisable refill plans and trial kits, but many customers discover that cancellation pathways are not transparent, leading to unexpected ongoing charges. If you have signed up and now want to exit your subscription, you have clear legal rights under Singapore consumer law. Yafee has guided thousands of customers through this process with precision and confidence.
How the subscription operates
Shaves2U operates on a recurring billing model where you select a trial kit or refill plan, choose your blade type and delivery interval, and authorise automatic charges to your payment method. The subscription may be active across multiple platforms: your Shave.sg account, the Apple App Store (iOS), Google Play (Android), or directly via credit card. This fragmentation is deliberate in design, and cancelling on one platform does not automatically cancel your subscription on others. You must identify every active subscription and cancel each one separately.
Common reasons customers cancel
You may want to cancel because you have discovered recurring charges you did not expect, found product quality unsatisfactory, located cheaper alternatives, or accumulated unused stock that you no longer need. Many customers report that Shaves2U does not publish clear cancellation instructions on its official website, which forces you to search for guidance elsewhere. This lack of transparency is a red flag under consumer protection law, and your right to cancel your subscription easily is a statutory protection, not a courtesy.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act establishes your legal foundation for cancelling a subscription and recovering unauthorised charges.
What the law protects you from
Under the Consumer Protection (Fair Trading) Act (Chapter 52A of the Singapore Statutes), you have the statutory right to cancel distance contracts (such as online subscriptions) within 14 calendar days if you change your mind, provided the goods have not been delivered. However, once goods arrive, your cooling-off period becomes shorter or is subject to restocking conditions; you retain the absolute right to cancel your subscription by submitting a written request at any time. The company cannot force you to remain a paying customer against your will.
If Shaves2U continues to charge your payment method after you have submitted a cancellation request, those charges may constitute unfair contract terms or unconscionable conduct under the Act. Keep all evidence of your cancellation request, including screenshots, email confirmations, and payment records.
Your legal position
You have the right to cancel a subscription at any time by submitting a written request. The company must stop charging you within a reasonable timeframe (typically 5 to 10 business days). If Shaves2U continues to charge after your request, you can lodge a formal complaint with the Consumers Association of Singapore (CASE) or the Ministry of Trade and Industry (MTI). Yafee recommends documenting every cancellation attempt with screenshots and timestamps.
Escalation with the consumers association of singapore
If Shaves2U refuses to honour your cancellation request or continues to charge you after you have requested to cancel, you can lodge a complaint with the Consumers Association of Singapore (CASE). CASE handles consumer disputes at no cost to you and can pressure companies to refund unauthorised charges. The Ministry of Trade and Industry (MTI) also investigates violations of the Consumer Protection (Fair Trading) Act. You must document all direct communication attempts before escalating; regulators expect you to have pursued resolution with the company first.
Where Shaves2U subscriptions exist and how to cancel them
Shaves2U does not publish a single, transparent cancellation method, which means you must cancel at every source where you have an active subscription.
Multi-platform subscription structure
Your Shaves2U subscription may exist in three or more separate systems, and cancelling in one location does not automatically cancel the others. You must identify every active subscription and cancel each one explicitly. Yafee has documented this multi-platform challenge across thousands of consumer cases. Below are the cancellation methods ranked by likelihood of success.
Platform-specific cancellation routes
Your cancellation pathway depends on where you originally signed up. Each platform has different steps, and you may need to cancel in multiple locations simultaneously.
Step-by-step cancellation process
Follow the exact steps for every platform where you hold an active Shaves2U subscription.
Method 1: cancel via your shave.sg account
- Log in to your Shave.sg account (shave.sg) using your registered email and password.
- Navigate to your account settings or "My Subscriptions" section.
- Locate your active subscription plan and select "Manage Subscription" or "Edit Plan".
- Select the option to "Cancel Subscription" or "Pause Subscription".
- Complete any confirmation steps, including security questions or email verification.
- Take a screenshot of the cancellation confirmation page immediately.
- Save the confirmation email that Shaves2U sends you; this is your proof of cancellation.
Method 2: cancel via apple app store (iOS)
- Open the Apple App Store on your iOS device.
- Tap your profile icon in the bottom right corner.
- Select "Subscriptions".
- Find Shaves2U in your active subscriptions list.
- Tap on Shaves2U and select "Cancel Subscription".
- Confirm the cancellation by tapping "Confirm".
- Your subscription will end on the next billing date; you will not receive a refund for the current billing period unless you cancelled within 14 days of purchase.
- Screenshot the cancellation confirmation immediately.
Method 3: cancel via google play store (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Manage Your Google Account".
- Tap the "Payments and subscriptions" tab.
- Select "Subscriptions".
- Find Shaves2U and tap on it.
- Select "Cancel subscription".
- Confirm the cancellation by selecting "Yes, cancel".
- Take a screenshot of the confirmation screen immediately.
Method 4: cancel via credit card or direct contact
- If you cannot cancel through the above methods, contact Shaves2U directly in writing (email or registered letter).
- Compose a clear cancellation request that includes your full name, email address, and the email address associated with your Shave.sg account.
- State explicitly: "I request cancellation of my Shaves2U subscription effective immediately. Please confirm cancellation in writing and stop all charges to my payment method."
- Send this request to the registered office address (see address section below).
- Keep a copy of the email or letter and the date you sent it.
- If you receive no response within 5 business days, escalate to CASE or instruct your bank to dispute the charges (see refund section below).
Refunds and charge reversal
Your right to a refund depends on the timing of your cancellation request and the reason for cancellation.
Refund timeline and eligibility
If you cancel within 14 days of your first purchase and before goods are delivered, you are entitled to a full refund under the Consumer Protection (Fair Trading) Act. If you cancel after goods have been delivered, you may forfeit the current billing period's charge, but you are entitled to a refund of future recurring charges if you cancel before the next billing cycle. If Shaves2U continues to charge you after your cancellation request, you can instruct your bank to dispute the transaction; the bank will initiate a chargeback process and may refund you within 30 to 60 days.
How to request a chargeback from your bank
- Contact your bank or credit card issuer by phone or online banking portal.
- Report the unauthorised or disputed charges from Shaves2U.
- Provide your bank with evidence of your cancellation request (screenshot, email, or letter).
- Provide bank statements showing the recurring charges after your cancellation request.
- Your bank will open a dispute case and investigate the claim.
- The refund typically processes within 30 to 60 days; your bank may issue a temporary credit while the investigation is ongoing.
Pricing comparison and why you may want to cancel
Understanding Shaves2U pricing can help you decide whether to cancel or continue your subscription.
| Plan type | Estimated cost (SGD) | Billing cycle | Cancellation note |
|---|---|---|---|
| Trial kit | $15 to $25 | One-time | Cancellation not usually required for one-time purchases |
| Monthly refill (budget) | $20 to $30 | Monthly | Recurring; cancel via account or app |
| Monthly refill (premium) | $35 to $50 | Monthly | High cancellation priority if unused stock accumulates |
| Quarterly bundle | $50 to $75 | Quarterly (3 months) | Recurring; cancel before next billing cycle |
| Annual subscription | $80 to $120 | Annual | Recurring; check early termination terms |
| Competitor average (e.g., supermarket razor packs) | $10 to $20 per month | On-demand | No subscription; lower ongoing cost |
If you are paying $30 or more per month for Shaves2U and can purchase equivalent products for $10 to $20 per month from a supermarket, cancellation may save you SGD 120 to SGD 240 per year.
Common mistakes during cancellation
Cancellation is straightforward if you follow the steps above, but several mistakes can delay or prevent your cancellation from taking effect.
Mistake 1: cancelling on only one platform
You may believe you have cancelled your subscription when you have only cancelled on one platform (e.g., the Shave.sg website) while your recurring subscription remains active on the Apple App Store or Google Play Store. Charges will continue from the platform where you did not cancel. Always cancel on every platform where you have an active subscription.
Mistake 2: relying on email alone without written confirmation
If you email Shaves2U a cancellation request and do not receive a written confirmation within 5 business days, the company may claim it did not receive your email. Always send your cancellation request to the registered office address via registered letter or email to a documented support email address. Keep the tracking number or sent receipt as proof.
Mistake 3: not checking for charges after cancellation
After you cancel, monitor your bank statement for 2 to 3 billing cycles to ensure no further charges appear. If charges continue after your cancellation request, immediately contact your bank to initiate a chargeback. Do not assume the company will stop charging on its own.
Mistake 4: pausing instead of cancelling
Pausing your subscription temporarily is not the same as cancelling. If you pause for 3 months, your subscription will resume automatically on the 91st day, and charges will resume. If you want to exit permanently, you must select "Cancel Subscription", not "Pause Subscription".
After cancellation: what to expect and how to verify
Cancellation is complete when you have received written confirmation from Shaves2U and no further charges appear on your bank statement within two billing cycles.
Timeline after cancellation
Your cancellation will take effect at the end of your current billing period (typically within 5 to 10 business days). You may continue to receive products already dispatched before your cancellation request was processed; keep any unopened items in their original packaging and contact Shaves2U to arrange a return if necessary. No further charges should appear after your final billing period ends. Monitor your bank statements for 60 days to confirm no new charges have been applied.
How to verify cancellation
- Log in to your Shave.sg account and confirm that your subscription status shows "Cancelled" or "Inactive".
- Check the Apple App Store or Google Play Store (whichever you used) and confirm Shaves2U no longer appears in your active subscriptions.
- Review your bank statements for the next two billing cycles and confirm no new charges from Shaves2U appear.
- Save the cancellation confirmation email and any screenshots as proof; keep these for at least one year in case you need to dispute a future charge or escalate to CASE.
Cancellation checklist and record-keeping
Use this checklist to ensure your cancellation is complete and documented.
| Action | Completed? | Evidence to save |
|---|---|---|
| Cancelled via Shave.sg website account | Yes / No / N/A | Screenshot of "Subscription cancelled" confirmation |
| Cancelled via Apple App Store | Yes / No / N/A | Screenshot of App Store subscriptions page showing Shaves2U removed |
| Cancelled via Google Play Store | Yes / No / N/A | Screenshot of Play Store subscriptions page showing Shaves2U removed |
| Received written cancellation confirmation from Shaves2U | Yes / No | Cancellation confirmation email with timestamp |
| Verified no charges within 2 billing cycles | Yes / No | Bank statement screenshots showing final charge and then no further charges |
| If charges continued: initiated chargeback with bank | Yes / No / N/A | Chargeback case number and bank correspondence |
Escalation and complaint procedures
If Shaves2U does not honour your cancellation request or continues to charge you, you have formal escalation routes under Singapore consumer law.
Step 1: direct escalation to Shaves2U management
Send a formal letter to the registered office address (see below) stating that your previous cancellation request was not honoured and that you are requesting an immediate refund of all charges incurred after your cancellation request date. Include copies of your original cancellation request and all subsequent charges. Give the company 14 days to respond.
Step 2: lodge a complaint with CASE
If Shaves2U does not refund you within 14 days, contact the Consumers Association of Singapore (CASE) at +65 6100 0315 or visit case.org.sg. CASE will investigate your complaint at no cost and can compel the company to refund unauthorised charges. Yafee recommends lodging a CASE complaint if direct contact fails.
Step 3: report to the ministry of trade and industry
For serious violations of the Consumer Protection (Fair Trading) Act, you can file a report with the Ministry of Trade and Industry (MTI) Consumer Protection Division. MTI may open a formal investigation and impose penalties on the company.
Shaves2U registered office address and contact details
Send all cancellation requests and formal correspondence to the following address on record with the Accounting and Corporate Regulatory Authority (ACRA):
Shaves2U Pte. Ltd.
Registered office address (as per ACRA records, company status "Struck Off" as of 6 September 2024):
Please refer to the latest ACRA registry at acra.gov.sg for the current registered address, as the company's status has changed.
Alternative contact method: Send a formal cancellation letter via registered post to any address you have on record from previous Shaves2U communications, such as marketing emails or payment confirmations. Keep the registered letter tracking number as evidence.
Summary: your path to successful cancellation
Cancelling your Shaves2U subscription is your legal right under the Consumer Protection (Fair Trading) Act. You must identify every active subscription (Shave.sg website, Apple App Store, Google Play Store), cancel each one explicitly, and verify that charges have stopped within two billing cycles. If Shaves2U continues to charge you after your cancellation request, initiate a chargeback with your bank and lodge a complaint with CASE. Keep all evidence of your cancellation attempt and any subsequent charges; this documentation is essential if you need to escalate your case.
Yafee has helped thousands of consumers cancel subscriptions precisely like this one, and our legal framework guides you every step of the way. Visit Yafee.com for additional cancellation guides, template letters, and escalation procedures for other services. Your cancellation is not a favour from the company; it is a statutory right, and Yafee stands ready to help you enforce it with clarity and confidence.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
Ready to cancel Shaves2U?
Join over 30,000 users who already trust us.