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Frequently asked questions
Cancel LinkedIn: The Right Way
How to cancel your LinkedIn subscription in singapore and claim your refund
Understanding LinkedIn and your cancellation rights
LinkedIn is a professional networking platform that connects job seekers, recruiters, and business professionals across Singapore and the world. The service offers a free basic account alongside several paid Premium plans that unlock features like InMail messaging, advanced search filters, profile insights, and exclusive learning content.
LinkedIn operates in Singapore through registered offices and serves thousands of local professionals seeking career development, recruitment solutions, and business networking. Whether you signed up for a free trial, committed to a monthly plan, or purchased through the App Store or Google Play, understanding your cancellation options puts you back in control of your subscription and budget.
At Yafee, we help Singaporean consumers navigate subscription cancellations with clarity and confidence. This guide walks you through every platform, refund rule, and consumer protection you have as a LinkedIn user in Singapore. Yafee specialises in translating complex subscription terms into actionable steps so you can cancel without delay or confusion.
Why you might want to cancel LinkedIn premium
You might cancel LinkedIn Premium if your job search has ended, your recruitment cycle is complete, you are not using the advanced features regularly, or the cost no longer fits your budget. Some users find that the free tier offers enough functionality for maintaining a professional profile without premium features.
Others cancel because they prefer alternative platforms, have experienced unwanted renewal charges, or simply need to cut monthly expenses. Whatever your reason, Yafee makes it straightforward to understand your rights and next steps so you do not lose money to surprise charges.
LinkedIn pricing in singapore
LinkedIn offers multiple subscription tiers designed for different professional needs. Here is a breakdown of current pricing available to Singapore users:
| Plan | Price (SGD) | Billing cycle | Key features |
|---|---|---|---|
| Premium Career | S$39.98 to S$57.98 | Monthly | InMail, profile insights, job alerts, saved searches |
| Premium Business | S$69.98 to S$99.98 | Monthly | Team collaboration, account management, lead generation |
| Premium Sales Navigator | S$89.98 to S$119.98 | Monthly | Advanced lead search, CRM integration, deal tracking |
| Premium Career (Annual) | S$319.98 to S$479.98 | Yearly | Same as monthly Career plan, discounted annual rate |
| Free tier | Free | Unlimited | Basic profile, limited InMail, job browsing |
Annual plans typically offer better value than month-to-month subscriptions, but they also lock you in longer. If you are unsure whether LinkedIn Premium is delivering value, test it during a free trial first, or cancel quickly if the features do not meet your needs.
Your consumer rights in singapore
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) protects you when purchasing digital subscriptions like LinkedIn Premium. Understanding these rights empowers you to cancel confidently and claim refunds when appropriate.
Statutory protections under the CPFTA
Under the Consumer Protection (Fair Trading) Act, traders must provide clear information about their services, pricing, and cancellation terms before you commit. Many services, including digital subscriptions, fall under CPFTA protections. Yafee strongly recommends reviewing LinkedIn's terms of service on the cancellation page before you sign up, so you know exactly how to end your subscription.
LinkedIn states that Premium subscriptions purchased directly through LinkedIn.com are refundable within 7 days from the date you were charged, provided you have not made substantial use of the Premium features. This aligns with international consumer standards and Singapore's own fair trading principles. However, the burden is on you to request the refund within this timeframe. The Consumer Association of Singapore (CASE) enforces the CPFTA and can investigate complaints if LinkedIn refuses to honour a legitimate cancellation or refund request.
Your legal position on refunds and cooling-off rights
You have a statutory right to request a refund if you cancel within 7 days of purchase and have not materially used your Premium features. LinkedIn may argue that downloading the app or viewing one InMail counts as "substantial use", so document your activity level before requesting the refund. If LinkedIn refuses your refund request unreasonably, you can escalate the complaint to CASE, which has authority to investigate traders under the CPFTA and order compensation if necessary.
Subscriptions purchased through third-party platforms (Apple App Store, Google Play Store) are subject to those platforms' refund policies, which may differ from LinkedIn's own terms. For example, Apple typically allows 14 days for refunds on subscriptions, while Google Play offers 48 hours in some cases. Yafee recommends checking the platform you used at purchase to determine which refund deadline applies to you.
How to cancel your LinkedIn subscription step by step
Cancellation methods vary depending on how and where you purchased your subscription. Follow the procedure that matches your purchase channel to avoid losing your refund eligibility.
Cancel a subscription purchased directly on LinkedIn.com
If you bought your Premium subscription directly through LinkedIn's website, you can cancel from your account settings in minutes.
- Log in to your LinkedIn account using your email and password.
- Click your profile photo in the top right corner and select "Settings and privacy" from the dropdown menu.
- Click "Account" on the left sidebar, then select "Subscriptions".
- Find the active Premium subscription and click "Manage" next to it.
- If you have multiple subscriptions (e.g., Premium Career and Sales Navigator), you will see all of them listed.
- Click "Manage" on the subscription you wish to cancel.
- Click "Cancel subscription" at the bottom of the subscription details page.
- Review the cancellation summary, including your access end date and any refund eligibility notification.
- Confirm the cancellation by clicking "Cancel subscription" again.
- Save or screenshot the confirmation page showing your cancellation date and reference number for your records.
LinkedIn will send you a confirmation email within minutes. Your Premium access will end on the date shown in your subscription details, not immediately. You can continue to use your account until that end date, after which you will revert to the free tier.
Cancel a subscription purchased on the apple app store
If you subscribed to LinkedIn Premium through your iPhone or iPad, you must cancel through Apple's subscription management system, not LinkedIn directly.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the Settings menu.
- Tap "Subscriptions".
- Find "LinkedIn" in the list of active subscriptions and tap it.
- Tap "Cancel Subscription" (or "Edit Subscription" followed by "Cancel").
- Confirm the cancellation and note the date your access will end.
- Apple will send you a confirmation email confirming the cancellation.
Apple allows up to 14 days from the purchase date to request a full refund for a subscription you no longer use. If you are within this window, contact Apple Support directly at apple.com/support and provide your order reference. Apple will review your usage and may approve a refund even if LinkedIn has already processed your cancellation.
Cancel a subscription purchased on google play store
If you subscribed to LinkedIn Premium through an Android device, cancel via Google Play's subscription settings.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner and select "Payments and subscriptions".
- Tap "Subscriptions".
- Select "LinkedIn" from your active subscriptions list.
- Tap "Cancel subscription".
- Follow the on-screen prompts to confirm cancellation and review your refund eligibility.
- Google will send a confirmation email within minutes.
Google Play offers a 48-hour window for subscription refunds on most apps, though this varies. If you are within 48 hours of your first charge, request a refund through the Google Play app by tapping "Refund" instead of "Cancel". For cancellations outside the refund window, you can still cancel your subscription to prevent future charges.
Cancel via LinkedIn customer support
If you encounter problems cancelling through your account settings or the app, you can contact LinkedIn support directly.
- Visit LinkedIn's help page at linkedin.com/help.
- Search for "Cancel premium" or "Subscription cancellation".
- Click the relevant article to see self-service cancellation steps or a link to contact support.
- Click "Contact us" or "Get help" at the bottom of the article.
- Select your issue type (e.g., "Billing and Payments") and describe your problem clearly, mentioning your subscription plan and purchase date.
- Submit your request and note the ticket reference number.
- LinkedIn support typically responds within 24 to 48 hours.
When contacting support, state clearly whether you are requesting cancellation, a refund, or both. If you are within the 7-day refund window and have not used Premium features substantially, mention this in your message. Yafee recommends keeping copies of all correspondence, including your ticket number and support responses, in case you need to escalate to CASE.
Refunds and what to expect after cancellation
LinkedIn's refund policy and timeline depend on when you purchased your subscription and how much you have used the Premium features.
LinkedIn refund eligibility and timeline
You are eligible for a full refund if you cancel within 7 days of your initial charge and have not made substantial use of your Premium subscription. "Substantial use" typically means sending InMails, using advanced search filters, or viewing detailed profile insights. Simply logging in or viewing your subscription details does not count as substantial use.
If you meet the refund criteria, LinkedIn processes refunds to your original payment method within 5 to 10 business days. For subscriptions purchased through the App Store or Google Play, refunds go back to Apple or Google first, then to your payment method; this may take up to 30 days depending on your bank.
If you cancel after the 7-day window, you will not receive a refund, but your Premium access will end on your next billing date. Your account will revert to the free tier, and you will not be charged again.
After you cancel: what happens to your account
Cancelling your Premium subscription does not delete your LinkedIn account or profile. Your profile remains visible to other professionals, but you will lose access to Premium features immediately or on your end date, depending on your billing cycle.
You will no longer see InMail credits, access to advanced search filters, or detailed profile visitor information. Messages you have already sent and received remain in your inbox. Your saved job searches and connections stay on your account. You can reactivate a Premium subscription at any time by returning to your Subscriptions page or using the upgrade prompts LinkedIn displays throughout the platform.
Common cancellation mistakes and how to avoid them
Cancelling early is the smart move; the mistakes that follow are easily avoidable if you stay alert and methodical.
Mistake 1: not requesting a refund within 7 days
Many users cancel their subscription but forget to request a refund separately. LinkedIn does not automatically refund you just because you cancelled. You must actively request a refund within 7 days of your charge date if you want your money back. Yafee recommends submitting your refund request immediately after cancelling, using the "Contact us" option in your subscription settings or via LinkedIn support. Include your purchase date, plan name, and a brief statement that you have not substantially used the Premium features.
Mistake 2: cancelling through the wrong channel
If you bought on the App Store, cancelling through LinkedIn's website will not work. You must cancel through Apple Settings or Google Play, depending on your device. Cancelling in the wrong place may delay or prevent your cancellation from taking effect. Always match your cancellation method to your original purchase platform.
Mistake 3: not checking your refund status
After requesting a refund, do not assume it has been processed. Monitor your original payment method for the refund credit within the expected timeframe (5 to 10 business days for direct purchases, up to 30 days for App Store/Play Store). If the refund does not arrive, contact LinkedIn support again or escalate to your bank or payment provider.
Mistake 4: continuing to use premium features after cancelling
If you want a refund within the 7-day window, avoid using your Premium features after you request the refund. Sending InMails, running advanced searches, or generating detailed reports after your refund request may give LinkedIn grounds to deny your refund as evidence of "substantial use". Use only the free-tier features until the refund is processed.
Cancellation checklist: ensure you do not miss a step
Use this checklist to confirm you have completed every step correctly and protected your refund eligibility.
| Step | Completed | Notes |
|---|---|---|
| Identify your purchase channel (LinkedIn.com, App Store, or Google Play) | [ ] | Your refund deadline and method depend on this |
| Note your original purchase date and time | [ ] | The 7-day refund window starts on this date |
| Complete cancellation through the correct channel | [ ] | LinkedIn.com, Apple Settings, or Google Play only |
| Request a refund within 7 days if applicable | [ ] | Use LinkedIn support or the platform you purchased from |
| Save your cancellation and refund request confirmation | [ ] | Screenshot the page and save the confirmation email |
| Monitor your payment method for the refund credit | [ ] | Allow 5 to 30 business days depending on your channel |
Compare your options: keep or cancel LinkedIn premium
Before you finalize your cancellation, weigh the value you are getting from your subscription against the cost.
| Factor | Keep Premium | Cancel Premium |
|---|---|---|
| Active job search | InMail and advanced search accelerate applications and recruiter outreach | Free tier job browsing and basic search suffice; save S$40 to S$120 per month |
| Learning and skill development | Exclusive LinkedIn Learning courses enhance your profile and career prospects | Free learning resources and online courses on other platforms are available |
| Profile visibility and insights | Detailed visitor reports and "Open to Work" badge boost recruiter engagement | Basic profile is still visible; networking remains effective without premium analytics |
| Budget constraints | Premium is an investment if it directly supports your current role or job search | Free tier covers professional networking; cancel to reduce monthly spending |
LinkedIn's registered address and contact details
If you need to escalate a cancellation or refund dispute beyond LinkedIn support, you have options within the Singapore regulatory framework.
LinkedIn singapore pte. ltd. official address
The registered address for LinkedIn Singapore Pte. Ltd. is:
1 Raffles Quay, #18-00, Singapore 048583
More recent records show an alternative office address at 38 Beach Road, #29-11, South Beach Tower, Singapore 189767. If you are sending formal written correspondence (e.g., a refund demand letter), use the Raffles Quay address as the primary registered office. You can verify the current address via ACRA (Accounting and Corporate Regulatory Authority) at acra.gov.sg.
Escalate to the consumer association of singapore (CASE)
If LinkedIn refuses to honour your cancellation request or refund entitlement, you can lodge a complaint with CASE, which investigates disputes under the Consumer Protection (Fair Trading) Act. Contact CASE at:
Email: [email protected]
Phone: +65 6100 0315
Website: case.org.sg
Provide CASE with copies of your purchase confirmation, cancellation request, LinkedIn's response (if any), and a clear summary of why you believe your refund or cancellation was handled unfairly. CASE can mediate disputes and, if necessary, recommend enforcement action against LinkedIn.
Final steps and summary
Cancelling your LinkedIn Premium subscription in Singapore is straightforward when you follow the correct procedure for your purchase channel and request your refund promptly. Whether you bought directly through LinkedIn, the Apple App Store, or Google Play, your cancellation rights are protected under the Consumer Protection (Fair Trading) Act, and refunds are available within 7 days if you have not made substantial use of the Premium features.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover refunds by providing clear, step-by-step guidance grounded in local consumer law. If you are cancelling because LinkedIn no longer serves your professional needs, follow this guide exactly, save your confirmation emails, and monitor your refund status. Should LinkedIn delay your refund or deny your cancellation request unreasonably, escalate to CASE with your documentation.
The Consumer Association of Singapore and Yafee are your allies in holding subscription services accountable. Cancel with confidence, claim your refund within the legal timeframe, and take back control of your professional networking strategy.
Important warning
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- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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