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Frequently asked questions
Cancel Total Adblock: Step-by-Step Guide
How to cancel Total Adblock in the philippines and stop unwanted recurring charges
Why you might need to cancel Total Adblock
Total Adblock is a paid browser subscription service that removes advertisements, tracking pixels, and cookie consent banners from websites you visit. The service operates under UK-based company governance with California law governing contractual disputes, but you are protected by Philippine consumer law regardless of where the company is registered.
Most Philippine subscribers cancel because they signed up for a free 7-day trial and forgot to turn off auto-renewal before the trial ended. Others cancel after realising the annual charge in pesos is higher than they expected, or they have switched to a cheaper alternative. Yafee has helped thousands of consumers navigate cancellation across software subscriptions, and Total Adblock cancellations follow the same legal framework: you have the right to cancel, and you must act within your renewal window to avoid duplicate charges.
How Total Adblock charges you
When you subscribe to Total Adblock, you enable automatic recurring billing. The company converts your subscription price to Philippine pesos using real-time exchange rates, which means your actual peso amount varies slightly every billing cycle. If you subscribed through your credit card, debit card, GCash, Maya, Google Play, or the App Store, that platform also applies its own currency conversion fee on top of the base price.
The 7-day free trial is the main trap. You enter your payment information to activate the trial, but the company automatically converts you to a paid subscription when the 7 days expire. No reminder email arrives beforehand. Your card is charged silently, and you often do not notice until you review your bank statement weeks later.
Your consumer rights under philippine law
You are protected by the Consumer Act of the Philippines (Republic Act No. 7394), which requires all companies-domestic and overseas-to honour cancellation requests and refund unwarranted charges within a reasonable timeframe. The Department of Trade and Industry (DTI) is your escalation authority if Total Adblock refuses to process your cancellation or return your money.
Under Philippine consumer law, you have the right to cancel any ongoing subscription at any time. The company cannot force you to wait until your paid period ends, and they cannot charge penalties or force you to prove a valid reason for cancellation. If the company fails to acknowledge your cancellation within 5 business days or continues to charge your card after you have cancelled, you can file a formal complaint with the DTI.
Total Adblock pricing in philippine pesos
Total Adblock does not publish a fixed PHP price on their website, so your charge depends on the subscription tier you selected and the exchange rate at billing time.
| Plan | Billing cycle | Estimated PHP cost | Auto-renewal | Free trial |
|---|---|---|---|---|
| Monthly subscription | Every 30 days | ₱200-280 | Yes, monthly | None on monthly plan |
| Annual subscription | Every 12 months | ₱2,200-2,800 | Yes, yearly | 7 days free, then charged |
| 7-day trial (converts to annual) | 7 days, then 12 months | ₱0 first 7 days, then ₱2,200-2,800 | Yes, after trial ends | 7 days free |
The exchange rate applied to your charge varies daily. Your final peso amount may be ₱100-200 higher or lower than the estimates above. If you subscribed through Google Play or the App Store, add another 3-5 percent for platform conversion fees. Yafee recommends checking your bank statement immediately after subscribing to verify the exact amount charged.
Where you subscribed matters: choose your cancellation method
Total Adblock operates across multiple platforms, and you must cancel through the platform where you originally subscribed. Deleting the app or logging out of your browser does not cancel your subscription; it only stops the service from running. Your auto-renewal remains active, and you will still be charged.
Cancel if you subscribed through the Total Adblock website
This method applies if you signed up directly on totaladblock.com and paid with a credit card, debit card, or online payment method.
- Open your web browser and navigate to the Total Adblock login page
- Go to totaladblock.com and select "Log In" or "Account Settings"
- Enter your email address and password
- If you cannot remember your password, select "Forgot Password" and follow the reset email
- Locate your subscription and billing settings
- Once logged in, look for "My Account", "Subscription", "Billing", or "Manage Subscription"
- You should see your current plan, next billing date, and payment method
- Select the option to cancel or turn off auto-renewal
- Look for buttons labelled "Cancel Subscription", "Cancel Membership", or "Turn Off Auto-Renewal"
- Do not select "Delete Account" unless you also want to erase your saved settings
- Confirm your cancellation request
- The company may ask you to select a reason for cancellation
- Complete the confirmation and take a screenshot of the cancellation confirmation page
- You should receive a confirmation email within 1 hour
- Verify that your card will no longer be charged
- Check your billing page again to confirm the status shows "Cancelled" or "No Active Subscription"
- Monitor your bank statement for the next 10 days to ensure no further charges appear
Cancel if you subscribed through google play
If you activated Total Adblock through the Google Play Store on an Android device, you must cancel inside the Google Play app or Google Play website. Cancelling inside the Total Adblock app itself does not stop your subscription.
- Open the Google Play Store app on your Android device or visit play.google.com in your browser
- If using the app, tap your profile icon in the top right corner
- If using the website, sign in with your Google account
- Navigate to "Manage Subscriptions" or "Payments and Subscriptions"
- In the app, select "Manage Subscriptions" from the menu
- On the website, select "Manage purchases" in the left sidebar
- Find Total Adblock in your active subscriptions list
- Scroll through the list until you see "Total Adblock" with a green "Active" label
- Tap or click on it to open the subscription details
- Select "Cancel Subscription" and confirm
- Tap the "Cancel subscription" button at the bottom of the details page
- Google may ask you to choose a reason and offer a retention discount; ignore these offers if you want to cancel
- Confirm your cancellation by tapping "Yes, cancel subscription"
- Receive your cancellation confirmation
- Google sends a confirmation email immediately
- Your subscription ends on your next scheduled billing date, not immediately
- You retain access to Total Adblock until that date arrives
Cancel if you subscribed through the apple app store
If you activated Total Adblock on an iPhone or iPad through the App Store, you cancel inside Apple's settings, not inside the Total Adblock app.
- Open the Settings app on your iPhone or iPad
- Tap "Settings" from your home screen
- Scroll to the top and tap your Apple ID name or profile picture
- Select "Subscriptions"
- In your Apple ID menu, tap "Subscriptions"
- You will see a list of all active and past subscriptions
- Find and tap Total Adblock
- Locate "Total Adblock" in the list and tap it
- The subscription details page will show your renewal date and payment history
- Tap "Cancel Subscription"
- At the bottom of the subscription details, tap the red "Cancel Subscription" button
- Apple will ask you to confirm your cancellation
- Confirm by tapping the final "Cancel" button
- Verify your cancellation
- Return to the Subscriptions menu and confirm Total Adblock no longer appears in your active list
- You will receive a cancellation confirmation email from Apple within 5 minutes
- You retain access until your current billing period ends
Your legal position: consumer rights and refund eligibility
The Consumer Act of the Philippines (Republic Act No. 7394) grants you specific rights regardless of where Total Adblock's company is registered. You do not need permission from the company to cancel, and you do not need to justify your reason. Yafee emphasises that your cancellation is a legal right, not a request.
If you cancel before your renewal date, you are entitled to continue using the service through the end of your paid period. The company cannot charge you again after your cancellation is processed. If they do, you have the right to dispute the charge with your bank (called a chargeback) and file a formal complaint with the Department of Trade and Industry.
Refunds are more restrictive. Total Adblock typically does not refund charges for a subscription period that has already ended, but you may be entitled to a partial refund if you cancel within 14 days of the charge appearing on your statement. Your bank may also offer a refund window if you dispute the charge as unauthorised or unwanted.
Mistakes to avoid when cancelling Total Adblock
Cancellation is straightforward once you know where to look, but Yafee has seen many users make costly errors. Rest assured: if you have already made a mistake, your consumer rights under Philippine law still protect you.
Mistake one: deleting the app instead of cancelling the subscription
Uninstalling the Total Adblock app from your device does not cancel your subscription. Your auto-renewal remains active, and your card will be charged on the renewal date. You must follow one of the cancellation methods above (web account, Google Play, or Apple App Store) to actually stop the recurring charge.
Mistake two: cancelling through the wrong platform
If you subscribed through Google Play, cancelling in your Total Adblock web account will not stop your Google Play charges. The two platforms operate independently. Verify which platform you used by checking your bank statement or confirmation email from the original signup, then cancel through that same platform.
Mistake three: failing to screenshot your cancellation confirmation
After you confirm your cancellation, take a screenshot of the confirmation page or email. This serves as proof if Total Adblock later claims you never cancelled. If a disputed charge appears on your statement after you have cancelled, your screenshot lets your bank immediately approve a chargeback.
Mistake four: not monitoring your bank statement
Some users cancel but then do not check their bank or card statement for the next billing cycle. If Total Adblock fails to honour your cancellation (a rare but documented occurrence), the charge will appear on your next statement. Monitor your account for at least 30 days after cancellation to catch any fraudulent charges early. Yafee recommends setting a phone reminder for your next expected billing date.
What happens after you cancel Total Adblock
Once you successfully cancel, Total Adblock will honour your request and stop all recurring charges. You retain full access to the service through the end of your current billing period, at which point your access ends automatically.
You will not receive a refund for the unused portion of your current subscription period unless you cancel within 14 days of the charge appearing on your statement. After 14 days, the charge is considered final, and Total Adblock's standard terms do not permit refunds. However, your bank may still permit a chargeback if you dispute the charge as unauthorised.
Your data and account history remain attached to your email address for 12 months. If you want to resubscribe later, you can log back in with the same credentials. If you want to permanently delete your account and all associated data, you must contact Total Adblock directly using the address listed in the final section of this guide.
Comparison: when to cancel versus when to keep Total Adblock
Cancellation is not always the right choice. Weigh these factors before you decide.
| Reason to keep | Reason to cancel |
|---|---|
| You actively use ad blocking across 5 or more devices | You subscribed for a trial and forgot about auto-renewal |
| The annual ₱2,200-2,800 cost is below your budget | The ₱200+ monthly or annual charge exceeds your budget |
| You need the integrated VPN for privacy on public WiFi | You have switched to a cheaper or free alternative ad blocker |
| You value the tracker-blocking beyond just ad removal | You rarely use the service or forgot you had it installed |
If you are on the fence, Yafee suggests cancelling now and resubscribing only if you genuinely miss the service. Free ad blockers exist (uBlock Origin, Adblock Plus), and most do not require payment. You can always reactivate Total Adblock later if you change your mind.
If Total Adblock refuses to cancel or keeps charging you
In rare cases, Total Adblock may fail to process your cancellation or continue charging your card after you have cancelled. Philippine consumer law gives you a clear escalation path.
First, contact Total Adblock directly via email or postal mail (addresses listed below) and request written confirmation that your subscription has been cancelled. Include your account email, the date you cancelled, and a screenshot of your cancellation confirmation. Ask them to confirm the exact date they will stop charging your card.
If Total Adblock does not respond within 5 business days or continues to charge you after cancellation, file a formal complaint with the Department of Trade and Industry (DTI). The DTI has authority over all consumer transactions, domestic and international. You can file a complaint online at dti.gov.ph or visit your nearest DTI regional office with copies of your bank statements, cancellation screenshot, and all correspondence with Total Adblock. The DTI will investigate at no cost to you and can compel Total Adblock to issue a refund.
You also have the right to dispute any fraudulent or unauthorised charges directly with your bank or credit card issuer. Contact your card's customer service, explain the unwanted charge, and request a chargeback. Most banks will reverse the charge within 10 business days if you provide proof of cancellation.
Contact information and cancellation address
If you need to escalate your cancellation or file a formal complaint, use the following contact information. Total Adblock operates under UK and California jurisdiction, but you are protected by Philippine law and can enforce your rights through the DTI.
For refund disputes or continued charges: Write a formal letter to the following address and send it via registered mail so you have proof of delivery. Include your account email, the date of your cancellation request, a copy of your cancellation confirmation screenshot, and details of any charges after your cancellation date.
Total Adblock (UK-registered entity). Specify "Cancellation Dispute" or "Refund Request" in the subject line. Contact Total Adblock support directly through your account login page to request the current mailing address for legal notices, as this information is updated periodically and listed in their full Terms of Service. Yafee recommends always requesting their current address in writing before submitting formal legal correspondence.
For consumer protection escalation: File a complaint with the Department of Trade and Industry (DTI) online at dti.gov.ph or visit a regional DTI office in your city. You do not need to hire a lawyer. The DTI will investigate at no cost and will contact Total Adblock on your behalf.
For fraudulent charges: Contact your bank or credit card issuer immediately and request a chargeback. Provide your cancellation screenshot and any correspondence showing you requested cancellation. Your bank will reverse the charge if you can prove the charge was unwanted.
Summary: your next steps to cancel Total Adblock today
Cancelling Total Adblock takes less than five minutes once you know which platform you used to subscribe. Yafee has walked thousands of Philippine consumers through this exact process, and the outcome is always the same: your subscription ends, your auto-renewal stops, and you regain control of your billing.
Find the cancellation method that matches your subscription platform (web account, Google Play, or Apple App Store) and follow the step-by-step instructions in this guide. Take a screenshot of your cancellation confirmation, monitor your bank statement for 30 days, and escalate to the DTI only if Total Adblock fails to honour your cancellation.
You have the legal right to cancel at any time under the Consumer Act of the Philippines. No company can force you to pay for a service you no longer want. Yafee's mission is to give consumers the knowledge and confidence to enforce those rights. Start your cancellation now, and if you encounter any obstacles, the DTI and your bank are standing behind you. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover disputed charges-your cancellation is next.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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