How to cancel MyResume and stop recurring charges in the philippines
What MyResume is and why you might want to cancel
MyResume is a subscription-based resume and cover letter builder that helps job seekers in the Philippines craft professional CVs within minutes. You access the service through myresume.com or via the mobile app available on the Philippine App Store under "MyResume: Intelligent CV Maker." The platform operates on automatic renewal billing-meaning charges continue until you actively cancel your subscription. Many users sign up for a short-term plan to build a single resume, then discover recurring charges hitting their card weeks or months later. Understanding how to cancel MyResume protects your wallet and prevents unwanted financial strain.
How MyResume charges work in the philippines
MyResume displays all pricing directly in Philippine pesos (₱), eliminating conversion confusion. When you review your card statement, charges appear in PHP, making it straightforward to track spending. The paid plans unlock premium templates, advanced editing tools, and professional cover letter features beyond the free version. Your billing cycle depends on which plan you choose-weekly, monthly, quarterly, or annual. Understanding your exact renewal date is critical before you cancel, because missing the cancellation window can lock you into another billing period.
Why cancellation matters to you
The one-week plan renews every 7 days at ₱165.00, meaning charges accumulate rapidly if you forget to cancel. Users across the Philippines report difficulty locating the cancellation button, slow support responses, and unexpected charges appearing weeks after they believed they had cancelled. At Yafee, we understand this frustration and want you to cancel with confidence. Our guides have helped thousands of consumers regain control of their subscriptions and recover their money.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) protects you when dealing with subscription services and automatic billing arrangements.
What the consumer act of the philippines says about subscriptions
Under RA 7394, companies must disclose all material terms-including the renewal date, cost, and cancellation method-in plain language before you pay. If MyResume makes cancellation deliberately difficult, hides the process, or fails to honour your cancellation request, that violates your consumer rights under Philippine law. You are entitled to request a full refund if the company continues billing after you cancel or fails to provide a clear cancellation mechanism. Furthermore, the company must respond to your cancellation request within a reasonable timeframe-typically no more than 7 business days.
Your legal position on automatic renewals
You have the right to cancel without unreasonable barriers or unnecessary delays. MyResume cannot charge you for renewal periods you did not authorize. If the company fails to stop charges after you submit a cancellation request, you can dispute those charges with your bank or credit card company as unauthorized transactions. The Department of Trade and Industry (DTI) Consumer Protection Group enforces these rights and investigates complaints about unfair billing and hidden charges.
Who to contact if MyResume refuses to stop charging you
If you cancel but MyResume continues charging your card, contact the DTI Consumer Protection Group directly. The DTI investigates complaints about subscription fraud, hidden charges, and non-compliance with cancellation requests. Document every step you take-screenshots of cancellation confirmations, support emails, and card statements-because this evidence strengthens your case if you need to escalate. You can also file a dispute with your bank or credit card issuer to reverse unauthorized charges and request a chargeback. Yafee recommends keeping detailed records of all communication with MyResume to support any formal complaint.
MyResume pricing in the philippines
MyResume offers four main subscription tiers with different renewal periods and pricing structures.
| Plan duration |
Price in PHP |
Cost per day |
Renewal frequency |
| One week |
₱165.00 |
₱23.57 |
Every 7 days |
| One month |
₱270.00 |
₱9.00 |
Every 30 days |
| Three months |
₱540.00 |
₱6.00 |
Every 90 days |
| One year |
₱819.00 |
₱2.25 |
Every 365 days |
The weekly plan renews most frequently, making it easy to lose track of billing dates. If you selected this option, cancellation becomes urgent because charges arrive every 7 days. The annual plan offers the lowest per-day cost but locks you in for 365 days, so cancellation is less time-sensitive unless you want immediate refund consideration. Yafee advises matching your plan choice to how long you actually need the service to avoid overpaying.
When you should cancel MyResume
Certain situations make cancellation essential or advisable to protect your finances.
Signs you should cancel immediately
You should cancel MyResume if you have already completed your resume and no longer need premium features. If you signed up to test the service and found it does not meet your needs, cancellation stops further charges. Unexpected card declines or payment issues-even if temporary-are a signal to review your subscriptions and cancel those you do not actively use. If customer support is unresponsive or the company ignores your cancellation requests, you have grounds to dispute charges with your bank. Furthermore, if you find cheaper or better-quality resume builders, switching services and cancelling MyResume makes financial sense.
Best timing for cancellation
Cancel before your renewal date arrives to avoid being charged for another billing period. If you subscribed on the 5th of the month with a monthly plan, your next charge occurs on the 5th of the following month-cancel by the 4th to prevent that charge. For weekly plans, mark your calendar seven days from activation. Yafee recommends checking your original subscription email or account dashboard to confirm the exact renewal date, then setting a phone reminder two days before to allow time for the cancellation to process.
How to cancel MyResume on your web browser
Most MyResume cancellations begin in your online account settings or through the mobile web interface.
Step one: log in to your MyResume account
- Visit myresume.com in your web browser.
- Enter your email address and password in the login fields.
- Click the "Sign In" button.
- If you have two-factor authentication enabled, complete that step.
Step two: navigate to your subscription settings
- Once logged in, look for your account icon or profile menu (usually in the top-right corner).
- Click on "Account Settings," "Subscription," or "Billing" from the dropdown menu.
- You should see your current plan, renewal date, and payment method listed.
- If you cannot find these options, check under "Preferences" or "My Plans."
Step three: locate the cancel subscription button
- Within the subscription or billing section, search for a button or link labeled "Cancel Subscription," "Cancel Plan," or "Stop Renewal."
- If the cancel button is not obvious, look for a "Manage Subscription" link that opens additional options.
- Some services hide the cancel option under a "Danger Zone" or "Advanced Settings" section at the bottom of the page.
Step four: confirm your cancellation
- Click the cancel button and MyResume will ask you to confirm your decision.
- The system may ask why you are cancelling-select a reason from the dropdown if you wish to provide feedback.
- Review any final offers or retention messages; these are optional.
- Click the final "Confirm Cancellation" or "Yes, Cancel My Subscription" button.
Step five: save your confirmation
- MyResume will display a cancellation confirmation message on screen.
- Screenshot this confirmation or note the confirmation number and timestamp.
- Check your email for a cancellation confirmation email from MyResume within 24 hours.
- Save this email or forward it to yourself as proof of cancellation.
How to cancel MyResume on the mobile app
If you prefer to cancel via the MyResume mobile app, follow these steps for both iOS and Android devices.
Step one: open the MyResume app on your phone
- Launch the MyResume app from your home screen or app drawer.
- Log in with your email address and password if you are not already signed in.
- Wait for the app to fully load and display your resume dashboard.
Step two: access your account or settings menu
- Look for a menu icon (three horizontal lines, a gear, or your profile picture) typically in the top-left or top-right corner.
- Tap on this icon to open the main menu.
- Scroll down until you find "Settings," "Account," "Subscription," or "Billing."
- Tap on the subscription or billing option.
Step three: find and tap the cancel option
- Within the subscription settings, locate the "Cancel Subscription" or "Cancel Plan" button.
- This button may be at the bottom of the screen or labeled in red text to indicate it is a destructive action.
- Tap the button and confirm you want to proceed.
Step four: confirm and document your cancellation
- MyResume will ask you to confirm the cancellation one more time.
- Tap "Yes, Cancel" or the equivalent confirmation button.
- Take a screenshot of the cancellation confirmation message that appears.
- Check your email for a cancellation confirmation email within 24 hours and save it.
What happens after you cancel MyResume
Understanding the post-cancellation timeline helps you verify that charges have truly stopped.
Immediate effects of cancellation
Once you confirm cancellation, MyResume disables your access to premium features immediately or at the end of your current billing cycle (depending on their policy). Your account downgrades to the free version, meaning you can no longer use advanced templates or premium cover letter tools. Nevertheless, you retain access to view and download any resumes you created during your paid subscription. Your payment method remains stored in the system unless you remove it manually.
When your charges stop
If you cancel before your renewal date, MyResume should not charge your card again. The cancellation takes effect immediately, preventing the next scheduled charge. If your renewal date was within 24 hours of your cancellation request, charges may still appear-contact support immediately if this occurs. For subscriptions billed through a third-party payment provider, allow up to 5 business days for the cancellation to propagate through payment systems. Yafee advises monitoring your bank account or credit card statement for 7 days after cancellation to confirm no further charges appear.
Refund eligibility after cancellation
MyResume refund policies vary depending on how recently you subscribed and why you are requesting a refund. Cancellation and refund are not always the same action-you may need to request a refund separately if you want your money back. If you cancel within 7 days of your initial subscription purchase, you typically have grounds for a full refund under the Consumer Act of the Philippines. If you paid for an annual plan but only used it for two weeks, request a prorated refund for the unused months. Contact MyResume support with proof of cancellation and ask specifically: "I cancelled on [date]. Please refund my payment for [plan]. My refund request number is [if provided]."
How to request a refund from MyResume
If MyResume continues to charge you after cancellation or you believe you deserve a refund, follow these steps to recover your money.
Step one: gather your documentation
- Collect your cancellation confirmation email or screenshot.
- Print or screenshot your payment receipt showing the charge amount and date.
- Note your subscription plan name and the dates you were billed.
- Document any support emails or messages you sent requesting cancellation.
- Record your account email address and phone number registered with MyResume.
Step two: contact MyResume support directly
- Visit the MyResume website and look for a "Contact Us," "Help," or "Support" link.
- Select "Billing Issue" or "Refund Request" from any category dropdown.
- Fill in the support form with clear, factual information: your full name, email, account email, billing amount, and dates.
- Write a clear message: "I cancelled my subscription on [date] but was charged ₱[amount] on [date]. Please confirm my cancellation and process a refund."
- Attach screenshots of your cancellation confirmation and payment receipt.
- Submit the request and note the ticket or reference number if provided.
Step three: follow up if you do not receive a response
- Allow 7 business days for MyResume support to respond to your refund request.
- If you receive no response, send a follow-up email referencing your original ticket number.
- If support still does not respond after 14 days, escalate your complaint to the Department of Trade and Industry.
Step four: escalate to your bank or credit card company
- Contact your bank or credit card issuer directly if MyResume refuses to refund you.
- Explain that you cancelled the subscription but were charged again.
- Request a chargeback or dispute for the unauthorized transaction.
- Provide your bank with copies of your cancellation confirmation and all support correspondence.
- Your bank typically processes disputes within 30-60 days and may reverse the charge permanently.
Step five: file a complaint with the DTI if needed
- If MyResume refuses to refund and your bank's dispute process fails, visit the DTI Consumer Protection Group website.
- Download and complete the DTI complaint form, providing your name, contact details, and detailed account of the issue.
- Attach all documentation: cancellation confirmation, payment receipts, support emails, and bank dispute records.
- Submit the form in person at your nearest DTI office or online if that option is available.
- The DTI will investigate and attempt to resolve the matter within 30 days, with formal adjudication if needed.
Common cancellation mistakes to avoid
Thousands of people cancel subscriptions each day, and certain missteps can delay the process or result in additional charges. Cancelling correctly the first time saves you time and frustration.
Mistake one: confusing account deletion with cancellation
Deleting your MyResume account does not automatically cancel your subscription. You must cancel the subscription first in your billing settings, then delete your account if you wish. If you delete your account without cancelling the subscription, MyResume may continue charging your card because the subscription remains active. Always cancel through the subscription or billing menu explicitly.
Mistake two: waiting until after the renewal date
If your renewal date arrives before you cancel, you will be charged for another billing period. Cancellation does not refund that charge automatically-you must request a refund separately. Mark your calendar and cancel at least 2-3 days before your renewal date to ensure the cancellation processes in time. Consequently, monitor your subscription renewal date closely, especially for short-term plans like the one-week option.
Mistake three: not saving your cancellation confirmation
If you cancel but do not save the confirmation email or screenshot, you have no proof if disputes arise later. Always take a screenshot of the confirmation page immediately and save the confirmation email from MyResume. This documentation protects you if you need to escalate a complaint to your bank or the DTI. Yafee recommends saving these records in a folder dedicated to subscription management.
Mistake four: assuming the cancellation is complete without verification
Receiving a cancellation confirmation message does not guarantee your charges will stop. Monitor your bank account or credit card statement for 7 days after cancellation to confirm no additional charges appear. If you see a charge after your cancellation date, contact MyResume support immediately and inform them of the unauthorized charge. Do not assume the system worked correctly without verifying.
Mistake five: attempting to cancel through payment platforms instead of MyResume
Some users try to cancel MyResume by removing their payment method from Apple Pay, Google Play, or their credit card issuer. This does not cancel the subscription-it only prevents payment. MyResume will show your account as in arrears or suspended, but the subscription remains active. You must cancel through MyResume's own website or app to properly terminate the subscription. Furthermore, after cancelling through MyResume, you can safely remove your payment method if you wish.
Checklist for successfully cancelling MyResume
Use this checklist to verify you have completed all necessary steps before your next renewal date.
| Action |
Completed |
| I know my exact renewal date for my MyResume subscription |
[ ] Yes |
| I logged into my MyResume account on the website or app |
[ ] Yes |
| I found the subscription or billing section in account settings |
[ ] Yes |
| I clicked the cancel subscription button and confirmed cancellation |
[ ] Yes |
| I took a screenshot of the cancellation confirmation message |
[ ] Yes |
| I received a cancellation confirmation email from MyResume |
[ ] Yes |
| I saved the confirmation email to my records |
[ ] Yes |
| I checked my bank statement 7 days after cancellation and found no new charges |
[ ] Yes |
How to compare MyResume with alternative resume builders
If you are cancelling MyResume because you want to try a different service, understanding the alternatives helps you make an informed choice.
| Service |
Monthly cost (PHP) |
Free version available |
Cancellation difficulty |
| MyResume |
₱270.00 |
Yes |
Medium |
| Canva Resume Builder |
₱119.00 (PHP equivalent) |
Yes |
Low |
| Indeed Resume |
Free |
Yes |
N/A |
| LinkedIn Resume Builder |
₱599.00 (PHP equivalent) |
Yes |
Low |
| Jobstreet Resume Service |
₱149.00 (PHP equivalent) |
Yes |
Low |
Canva offers a lower monthly cost and straightforward cancellation if you prioritize affordability. Indeed Resume is completely free, making it ideal if you want zero ongoing charges. LinkedIn integrates with your professional network, which some users find valuable for job searching. Yafee helps you evaluate these options objectively so you choose the service that truly matches your needs and budget.
If you need to reach MyResume for cancellation support or escalate a complaint, use these contact methods.
Mailing Address:
Addr Properties LLC
[Physical address if available in MyResume terms of service]
Philippines
Support contact: Visit myresume.com and navigate to their "Help" or "Contact Us" page to submit a support ticket or find email contact information.
For complaints: If MyResume does not resolve your cancellation or refund issue within 14 days, escalate to the Department of Trade and Industry Consumer Protection Group, which handles subscription and billing disputes under the Consumer Act of the Philippines (RA 7394).
Final summary: take control of your MyResume subscription now
Cancelling MyResume is straightforward when you follow the correct steps and keep clear documentation. Log into your account, navigate to billing settings, click the cancel button, and save your confirmation. If you encounter resistance, the Consumer Act of the Philippines and the DTI Consumer Protection Group protect your right to cancel without unreasonable barriers. Monitor your bank statement for 7 days to confirm charges have stopped, and file a dispute with your bank or the DTI if MyResume continues billing after your cancellation date. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by providing step-by-step guidance grounded in Philippine consumer law. You have the power to reclaim control of your spending today.