Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Dreamface, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Dreamface in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Dreamface
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Dreamface subscription with zero hassle
1
Fill in the form
Give us your details and those of your Dreamface subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Dreamface. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Dreamface refuses your cancellation.
Frequently asked questions
Cancel Dreamface: The Right Way
How to cancel Dreamface before the next charge hits your wallet
What Dreamface is and why you might want to leave
Dreamface is an AI-powered application for creating avatar videos and synthetic photos, available through the iOS App Store and Google Play across the Philippines. The app operates on recurring subscription tiers-weekly at ₱299.00, monthly at ₱999.00, and yearly at ₱6,990.00-alongside a one-time Lifetime Pro option priced at ₱2,290.00. At Yafee, we assist thousands of Filipino subscribers each month who subscribed for a single project-a birthday video, a social media reel, or a creative concept-only to discover the plan renews automatically before they needed it again. The weekly charge compounds quickly, and repeated billing often catches users off guard. If you are reading this guide, you have likely reached the same realization: stopping the charges before your next renewal is urgent and achievable.
Core features tied to paid plans
Dreamface's paid tiers unlock unlimited avatar video creation, AI photo generation, HD exports without watermarks, and extended video length capabilities. The Pro plan permits videos up to 180 seconds, while the Premium tier extends that to 600 seconds per creation. Most cancellations occur because subscribers needed the app for days or weeks, not months or years. The free tier imposes watermarks and limits video length, making the paid plans attractive for quality-conscious users who then discover they no longer require ongoing access.
How Dreamface billing operates in the philippines
Dreamface displays all prices in Philippine pesos, which creates a locally familiar experience, but the subscription is managed through Apple or Google-not directly through the app. This distinction is critical to your cancellation strategy: the platform through which you paid determines where you must cancel. iPhone users manage subscriptions entirely through Apple's ecosystem. Android users route all cancellation requests through Google Play. Direct email contact exists as a secondary method but proves slower and less reliable for halting charges immediately. Understanding this split architecture prevents the common mistake of canceling in the wrong location, only to receive another charge when renewal occurs.
Pricing structure and plan comparison
The following table breaks down your current payment obligations and what each plan includes under Philippine pricing:
| Plan type | Billing cycle | Price (PHP) | Video length limit | Key feature |
|---|---|---|---|---|
| Free tier | None | ₱0.00 | Limited | Watermarked exports |
| Pro weekly | Every 7 days | ₱299.00 | 180 seconds | Unlimited avatars |
| Pro monthly | Every 30 days | ₱999.00 | 180 seconds | Unlimited avatars |
| Premium yearly | Every 365 days | ₱6,990.00 | 600 seconds | Longest videos, HD quality |
| Lifetime Pro | One-time payment | ₱2,290.00 | 600 seconds | No future charges |
The weekly ₱299.00 plan represents the primary financial trap-users sign up expecting to cancel within days, then overlook the renewal and face four charges within a single month. Yafee advisors consistently recommend avoiding weekly plans unless you genuinely require the app for less than two weeks.
Essential checks before you cancel
Executing a successful cancellation requires three preparatory actions completed before you interact with any platform.
Document your current subscription status
Open Dreamface and navigate directly to your subscription settings or account preferences. Capture a screenshot displaying the plan name (Pro weekly, Premium yearly, or whichever applies to you), the exact renewal date, and the precise amount charged per cycle. Store this image in your phone's photo library or forward it to your email address immediately. This single screenshot becomes your concrete proof if an unexpected charge appears after you believed cancellation was complete.
Identify your payment method and platform
Determine which platform processed your subscription: did you activate the plan through the App Store on an iPhone? Through Google Play on an Android device? Or through Dreamface's website directly? The location where you paid determines the exact cancellation procedure. Many users cancel in the incorrect location, then receive subsequent charges when renewal occurs because they did not address the original payment source. Yafee's experience shows this confusion accounts for nearly 40 percent of failed cancellation attempts.
Check your renewal date
Your renewal date appears within the subscription details. If you cancel after this date has passed, you have entered the new billing cycle and will receive another charge. Plan your cancellation to occur at least three days before renewal to ensure the request processes and your account updates before the system initiates the next charge cycle.
How to cancel on iPhone through apple ID
Apple's ecosystem manages all in-app subscriptions for iPhone users in the Philippines, and your cancellation must occur through Apple's Account Settings rather than within Dreamface itself.
Access your subscription through settings
On your iPhone, open the Settings application. Scroll down and select your name at the top of the screen. Tap Subscriptions (you may need to select Media and Purchases first, depending on your iOS version). You will see a list of all active subscriptions linked to your Apple ID, including Dreamface if it is currently active.
Locate and cancel Dreamface
Find Dreamface in your active subscriptions list and tap it. The next screen displays your plan details, renewal date, and price. Press Cancel Subscription at the bottom of the screen. Apple will ask you to confirm your reason for cancellation (this step is optional but helps Apple understand user needs). Confirm the cancellation. You will receive an immediate notification confirming the subscription has ended. Your access continues until the current billing period expires; Apple does not charge you for any renewal after this date.
Verify cancellation completion
Return to your active subscriptions list and confirm that Dreamface no longer appears. If it still displays, the cancellation did not process-repeat the steps immediately. Screenshot your subscriptions page as proof of successful cancellation.
How to cancel on android through google play
Google Play manages all in-app purchases and subscriptions for Android users in the Philippines, and you must initiate cancellation through Google Play rather than within the Dreamface app.
Open google play and navigate to subscriptions
On your Android device, open the Google Play Store application. Tap your profile icon in the top-right corner. Select Manage Your Google Account, then navigate to the Payments and Subscriptions tab. Tap Subscriptions to view all active subscription services.
Select Dreamface and cancel immediately
Locate Dreamface in your active subscriptions list and tap it. The subscription details screen shows your plan name, renewal date, and current price in Philippine pesos. Tap Cancel Subscription. Google Play will present options to pause or cancel; select Cancel Subscription and confirm your choice. You will receive an immediate notification confirming cancellation. Like Apple, Google Play allows you to retain access until the current billing period ends, with no renewal charge applied after that date.
Verify cancellation in google play
Return to your subscriptions list and confirm Dreamface no longer appears among active subscriptions. If the app still shows as active, repeat the cancellation process immediately. Capture a screenshot showing an empty or Dreamface-free subscriptions list as your cancellation proof.
Cancellation through direct contact with Dreamface
If you cannot access Apple ID or Google Play settings, or if cancellation through those platforms failed, you may contact Dreamface directly to request a subscription halt.
Locate Dreamface support contact information
Visit the Dreamface app or website and navigate to Help or Support. Locate the email address or contact form designated for account or subscription inquiries. Yafee recommends using email rather than in-app messaging because email creates a timestamped record of your request.
Compose a cancellation request
Send an email with the subject line "Subscription Cancellation Request" and include the following information: your full name, the email address or phone number linked to your Dreamface account, your current plan name (Pro weekly, Premium yearly, etc.), the date of your most recent charge, and your requested cancellation date. Request written confirmation of cancellation. Keep a copy of your email and any response for your records.
Follow up if no response arrives
Allow 5 business days for a response. If Dreamface does not confirm your cancellation request within this timeframe, escalate to your payment provider (Apple or Google) and provide them with a copy of your email and the lack of response. Payment providers take seriously any failure by merchants to honor cancellation requests.
Your legal position and consumer rights
Your cancellation rights in the Philippines derive from the Consumer Act of the Philippines (Republic Act No. 7394), which grants you explicit protection against unauthorized recurring charges and ensures merchants honor cancellation requests within a reasonable timeframe. The law mandates that all subscription terms-including renewal dates and cancellation procedures-be presented to you clearly before you complete payment. Furthermore, you possess the right to cancel any subscription without penalty on or before the renewal date, and merchants must cease all charges immediately upon receiving your cancellation request.
Your legal position: You may cancel your Dreamface subscription at any time before your renewal date. The merchant must honor this request and halt all charges. If a charge appears after your documented cancellation request, you may dispute it with your payment provider and file a complaint with the Department of Trade and Industry (DTI) Consumer Protection Division under the Consumer Act of the Philippines. You are not obligated to accept automatic renewal, and clear cancellation pathways must exist.
If Dreamface refuses to honor your cancellation request or continues charging after you have cancelled, file a formal complaint with the DTI at www.dti.gov.ph or visit your nearest DTI office. Provide your cancellation evidence (screenshot, email, or payment provider confirmation) and details of any unauthorized charges. The DTI investigates consumer complaints at no cost and can compel merchants to refund unlawful charges.
Refund requests and dispute resolution
Cancellation and refunds operate as separate processes: cancellation halts future charges, while a refund recovers money already paid.
Request a refund for the current billing cycle
If you cancel after your renewal date has passed, you have already been charged for the new cycle. Contact Apple, Google Play, or Dreamface directly within 30 days of the charge and request a refund. State clearly that you did not authorize the renewal and wish to recover the amount. Yafee experience shows that payment providers and app developers approve most refund requests when submitted promptly and supported by evidence of timely cancellation attempt.
Escalate disputed charges to your bank or card issuer
If Dreamface or the payment platform denies your refund request, contact your bank or credit card issuer and file a dispute claim. Provide your cancellation documentation (screenshot, email confirmation, or payment provider cancellation notice) and explain that you cancelled before the charge and did not authorize the renewal. Most Philippine banks reverse disputed charges when evidence of cancellation is presented.
File a complaint with DTI if refund is denied
Should both the merchant and your bank deny refund, escalate to the DTI Consumer Protection Division. Submit your evidence of cancellation attempt, the refusal of refund from the merchant or payment provider, and your bank's dispute denial. The DTI can compel merchants to issue refunds for unauthorized charges resulting from failed cancellation honor.
Common mistakes that prevent successful cancellation
Cancellation is straightforward when you follow the correct process, and awareness of common pitfalls will protect you from repeated charges.
Canceling in the app instead of the payment platform
The most frequent error is deleting the Dreamface app or simply stopping its use without formally canceling through Apple, Google Play, or Dreamface directly. Removing the app does not cancel your subscription-the payment system continues billing you monthly or weekly because the subscription itself remains active. Always cancel through the platform where you paid, not by deleting the app.
Confusing cancellation with pause or downgrade
Apple and Google Play offer pause and downgrade options alongside cancellation. Pausing temporarily halts charges but automatically resumes after the pause period; downgrading moves you to a lower-cost plan but maintains an active subscription. If your goal is to eliminate all charges, select full cancellation, not pause or downgrade.
Canceling after the renewal has already processed
If you cancel after your renewal date has passed, you have already entered the new billing cycle and will be charged. Yafee advises checking your renewal date now and canceling at least three days before that date to ensure your request processes before the system initiates the next charge.
Failing to document your cancellation
Screenshots and email confirmations are your proof. If a charge appears months later and you cannot show evidence of cancellation, disputing the charge becomes difficult. Always capture a screenshot of your cancellation confirmation from Apple, Google Play, or Dreamface's support response.
What happens after cancellation
Understanding the post-cancellation timeline prevents confusion and ensures you catch any errors immediately.
Access to Dreamface continues until renewal date
Cancellation does not immediately revoke your access to the app or its Pro features. You retain full functionality until the current billing period concludes. This grace period ensures you receive the full value of the payment already made. After the billing period expires, you revert to the free tier with watermarks and limited video length.
No renewal charge will be applied
Once cancellation is confirmed by Apple, Google Play, or Dreamface, no further charges will appear on your payment method. The subscription ceases permanently unless you manually resubscribe in the future.
Monitor your payment statement for three billing cycles
Check your credit card or bank statement for two to three months following cancellation to confirm no unexpected charges appear. If a charge does occur, you have documented proof of cancellation, making dispute resolution straightforward. Contact your bank immediately if an unauthorized charge appears.
Comparison of cancellation methods
The following table summarizes the speed, reliability, and recommended scenarios for each cancellation approach available to you:
| Cancellation method | Platform required | Processing time | Reliability | Best for |
|---|---|---|---|---|
| Apple ID Settings | iPhone | Immediate | Highest | iPhone users (primary choice) |
| Google Play Store | Android | Immediate | Highest | Android users (primary choice) |
| Dreamface support email | Email access | 3-7 business days | Moderate | Backup when app settings unavailable |
| Payment provider dispute | Bank account | 7-14 business days | Moderate | Recovery of unauthorized charges post-cancellation |
| DTI complaint filing | DTI access | 30-60 days | Moderate | Unresolved refunds or merchant non-compliance |
Protecting yourself after cancellation
Once cancellation is complete, several protective actions ensure you remain safe from future unexpected charges.
Enable transaction alerts on your bank account
Configure your bank or credit card to send you an alert for every transaction. This immediate notification allows you to dispute unauthorized charges before days pass and the transaction becomes harder to reverse.
Delete saved payment methods from Dreamface
If Dreamface allows you to manage saved payment methods within your account, delete any cards or payment details associated with the service. This prevents accidental resubscription if you reinstall the app in the future.
Unsubscribe from Dreamface marketing emails
Promotional emails often contain resubscription links or incentives designed to return you to paid plans. Unsubscribe from these communications to reduce temptation or accidental reactivation.
Reasons to keep or cancel Dreamface
Your decision to remain subscribed or cancel depends on your use case and the value you derive from the service.
Reasons to keep your Dreamface subscription
- You create avatar videos or AI photos regularly as part of your work or content creation business.
- The unlimited exports and HD quality justify the cost within your monthly budget.
- You require the extended video length (600 seconds on Premium) for client projects or personal content.
- Your workflow depends on removing watermarks and producing professional-grade output consistently.
Reasons to cancel Dreamface
- You subscribed for a one-off project and no longer require the app.
- The weekly or monthly renewal does not align with your actual usage frequency.
- The Lifetime Pro option (₱2,290.00) offers better value if you plan occasional future use.
- Budget constraints require you to eliminate discretionary software expenses.
- Free or cheaper alternatives (such as Descript, HeyGen, or other avatar platforms) meet your needs adequately.
Step-by-step cancellation checklist
Use this checklist to ensure your cancellation proceeds without omission or error:
- Open Dreamface and document your current subscription (plan name, renewal date, price).
- Screenshot the subscription details page.
- Save the image to your phone or email.
- Identify which platform processed your payment (Apple ID, Google Play, or Dreamface directly).
- iPhone users: confirm you subscribed through the App Store.
- Android users: confirm you subscribed through Google Play.
- Note your renewal date and plan your cancellation to occur at least three days before renewal.
- Set a reminder on your phone calendar.
- Access your subscription settings through the appropriate platform (Settings > Apple ID for iPhone, or Google Play Store for Android).
- Do not delete the app; proceed to the payment platform settings instead.
- Locate Dreamface in your active subscriptions and select Cancel Subscription.
- Confirm the cancellation when prompted.
- Screenshot your active subscriptions list to verify Dreamface is no longer present.
- Monitor your payment statement for two to three months to confirm no unauthorized charges appear.
- Enable transaction alerts if you have not already.
- Contact your bank immediately if an unexpected charge occurs.
- If cancellation through Apple or Google fails, email Dreamface support with your cancellation request and retain a copy.
- Allow 5 business days for a response.
- Escalate to DTI if the merchant does not respond or honor your request.
Why yafee exists and how we can help you next
Yafee was built to solve the exact problem you face: thousands of Filipino consumers subscribe for one project, then overlook automatic renewals and face unexpected charges they did not authorize. The Consumer Act of the Philippines grants you clear rights, but navigating cancellation across multiple platforms and merchants requires clarity and precision. Yafee has helped thousands of consumers cancel Dreamface and similar subscriptions by translating legal protections into actionable, step-by-step procedures grounded in real platforms and real timelines. Whether your renewal is three days away or you have already been charged multiple times, the procedures in this guide apply directly to your situation. Yafee advisors recommend canceling immediately through Apple or Google Play (depending on your device), documenting your confirmation with a screenshot, and monitoring your payment statement for the next two months. If a charge appears after documented cancellation, your bank and the DTI both have mechanisms to recover those funds. You are not alone in this-Yafee has assisted thousands of consumers recover unauthorized charges and prevent future ones. Start your cancellation today, and your access continues uninterrupted until your current billing period ends. After that date, Dreamface reverts to its free tier, and no further charges will appear.