Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Habio, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Habio in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Habio
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Habio subscription with zero hassle
1
Fill in the form
Give us your details and those of your Habio subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Habio. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Habio refuses your cancellation.
Frequently asked questions
Cancel Habio: The Right Way to Stop Charges
How to cancel Habio and stop unwanted charges before your trial expires
What Habio is and why philippine users cancel
Habio is a subscription-based habit-tracking and wellness application operated by Applabel LTD, a company registered in Cyprus. The service is marketed to users throughout the Philippines and charges you in Philippine pesos (₱) for guided habit tracking, wellness plans, structured routines, and mental health content delivered through its mobile app and website.
The cancellation challenge arises from Habio's business model. You receive a 3-day free trial that automatically converts to a paid subscription unless you cancel at least 24 hours before the trial expires. After that conversion, your subscription renews automatically every week or month, depending on which plan you selected. Your payment method-whether card, GCash, Maya, or App Store account-can be charged within 24 hours before your current billing cycle ends, and the charge often arrives without warning.
Many users cancel Habio after discovering that free alternatives meet their needs just as effectively, or because unexpected charges continued to process against their payment methods after they believed they had stopped using the service. Some users also reported charges for supplementary workbooks they did not intentionally purchase. If you are in this situation, Yafee provides a structured approach to cancellation so you can stop charges immediately and understand your rights under Philippine consumer protection law.
Common Habio pricing in the philippines
Habio offers multiple subscription tiers, all priced in Philippine pesos. Weekly and monthly plans are available, each beginning with a 3-day free trial period. The following table reflects the pricing structure you will encounter on the sales page or in your receipt:
| Plan type | Price (₱) | Billing cycle | Trial period |
|---|---|---|---|
| Weekly premium | ₱499.00 | 7 days | 3 days free |
| Weekly mid-tier | ₱239.00 | 7 days | 3 days free |
| Weekly basic | ₱149.00 | 7 days | 3 days free |
| Monthly premium | ₱729.00 | 30 days | 3 days free |
| Monthly basic | ₱499.00 | 30 days | 3 days free |
If you are still within your 3-day trial, act with urgency. The automatic charge occurs within 24 hours before the trial ends, so you must cancel with at least one full day remaining. Setting a phone reminder immediately after downloading Habio is essential, particularly if you signed up during the weekend when customer support response times may be slower.
Your consumer rights under philippine law
Your right to cancel Habio is protected by the Consumer Act of the Philippines (Republic Act No. 7394), which governs unfair contract terms and automatic renewal agreements.
Legal protection for trial-to-paid conversions
Under the Consumer Act of the Philippines, any automatic renewal of a subscription requires that Habio provide you with clear, conspicuous, and advance disclosure of all material terms. These terms must include the automatic renewal date, the amount you will be charged, the frequency of charges, and the cancellation method. If Habio failed to disclose these terms clearly before charging you, you may have grounds to dispute the charge and demand a refund.
Furthermore, the law grants you the explicit right to cancel a subscription at any time before the charge is processed. This means cancellation must be as easy as the signup process. If Habio makes cancellation deliberately difficult or obscure, that conduct may violate the Consumer Act.
Your legal position
You have the right to cancel Habio and prevent further charges without penalty during or after the free trial. If Habio has already charged you without clear prior consent, you may file a complaint with the Department of Trade and Industry (DTI), Philippines' primary consumer protection authority. The DTI Consumer Complaint Action and Mediation Service (CCAMS) accepts complaints from consumers who believe a business has violated the Consumer Act. You can file a complaint online at dti.gov.ph or visit your nearest DTI regional office. The DTI will investigate and may order Habio to refund unauthorized charges or reinstate your cancellation if the company ignores your request.
How to identify where you subscribed to Habio
Your cancellation method depends entirely on where you subscribed; cancelling in the wrong location leaves your subscription active and your payment method vulnerable to future charges.
Check your email and payment records
Review your email inbox for the confirmation message Habio sent when you signed up. This email will state whether you subscribed through Habio's website, Apple App Store, or Google Play Store. If you cannot find the email, check your spam folder or search your inbox for "Habio" or "Applabel".
Next, examine your payment records. Open your bank statement or mobile wallet (GCash or Maya) and search for charges from Habio or Applabel. The merchant name in the charge will reveal your billing source:
- Charges labeled "Habio" or "Applabel" indicate a direct website subscription.
- Charges labeled "Apple" or "App Store" indicate an iPhone or iPad subscription.
- Charges labeled "Google" or "Google Play" indicate an Android phone subscription.
Check your Habio account settings
Open the Habio app and navigate to your account settings or profile section. Look for a "Subscription" or "Billing" menu option. This section will display your current plan, renewal date, and payment method. If the app shows a "Cancel subscription" button, you subscribed directly to Habio's website. If the app offers no cancellation option, you subscribed through an app store.
Step-by-step cancellation by subscription method
Each cancellation method requires a distinct procedural pathway. Follow the steps that match where you subscribed.
Cancelling a direct Habio website subscription
If you subscribed through Habio's website and pay by card, GCash, or Maya, follow these steps to cancel:
- Open the Habio website or app and log in to your account using your email and password.
- If you have forgotten your password, select "Forgot password" and follow the reset instructions sent to your email.
- Navigate to your account settings or profile menu.
- This is typically found by selecting your profile icon or initials in the top-right corner.
- Select "Subscription," "Billing," or "My plan" from the menu options.
- This section displays your current plan, next renewal date, and payment method.
- Select the "Cancel subscription" or "Cancel my plan" button.
- Habio may prompt you to provide a cancellation reason; you are not obligated to provide one, but doing so helps the company understand why users are leaving.
- Confirm your cancellation by selecting "Confirm" or "Yes, cancel my subscription."
- You will receive an on-screen confirmation message and a confirmation email to your registered email address within 30 minutes.
- Verify the cancellation by checking your email and logging back into your account to confirm that the "Cancel subscription" button is no longer visible.
- If the button remains visible or you do not receive a confirmation email within 30 minutes, contact Habio support immediately (see the Contact Information section below).
Cancelling an apple app store subscription
If you subscribed through the Apple App Store on an iPhone or iPad, you must cancel through Apple's subscription management system, not through Habio's app:
- Open the Apple App Store app on your iPhone or iPad.
- Do not use the Habio app; Apple manages all App Store subscriptions separately.
- Tap your profile icon in the top-right corner of the App Store.
- This is typically a small circle with your initials or a photo.
- Select "Account" or "Subscriptions" from the menu.
- You may need to tap "Manage subscriptions" if this option appears first.
- Find "Habio" in the list of active subscriptions and tap it.
- If you do not see Habio, scroll down to check for expired or cancelled subscriptions; if Habio does not appear anywhere, your subscription may already be cancelled.
- Tap "Cancel subscription" or the trash/delete icon next to Habio's entry.
- Apple will display a confirmation message and offer options such as "Keep subscription" or "Stop billing"; select "Stop billing" or "Cancel."
- Confirm the cancellation by tapping "Confirm" or selecting the final "Cancel" button.
- Apple will send you a confirmation email to your Apple ID email address within a few minutes.
- Return to the App Store and verify that Habio no longer appears in your active subscriptions list.
- You may remain able to use the Habio app until your current billing cycle ends, but no further charges will process after that date.
Cancelling a google play store subscription
If you subscribed through Google Play Store on an Android phone or tablet, you must cancel through Google's subscription management system:
- Open the Google Play Store app on your Android device.
- Do not use the Habio app; Google manages all Play Store subscriptions separately.
- Tap your profile icon in the top-right corner of the Play Store.
- This is typically a circle containing your initial or profile picture.
- Select "Manage my Google Play" or "Account" from the menu.
- You may see options such as "Payments and subscriptions"; select this option.
- Tap "Subscriptions" to view all active and cancelled subscriptions.
- If you see a "Manage subscriptions" option, select that first.
- Find "Habio" in the list and tap it to open the subscription details.
- If Habio does not appear, your subscription may already be cancelled; you can stop here.
- Select "Cancel subscription" or the cancel option displayed on the subscription details screen.
- Google will show you a cancellation reason form and a confirmation prompt; you may skip the reason form if you prefer not to provide feedback.
- Confirm the cancellation by tapping "Cancel subscription" again.
- Google will send you a confirmation email to your Google account email address within minutes.
- Verify cancellation by returning to the Subscriptions list and checking that Habio is no longer active.
- You will retain app access until your current billing period ends, but no additional charges will occur.
What happens after you cancel
Understanding what occurs after cancellation prevents confusion and helps you confirm that your cancellation is effective.
Your access to Habio after cancellation
Cancelling your Habio subscription does not immediately remove the app from your device. You retain access to the app itself, but your access to premium features and content ends on your next scheduled renewal date. After that date, the app will display a message indicating that your premium access has expired and will offer you the option to resubscribe. You may continue to use free features if Habio offers a free tier, but premium habits, wellness plans, and specialized content will no longer be available.
Refund eligibility and the 7-day consumer return policy
The Consumer Act of the Philippines does not automatically grant you a refund for cancelled subscriptions. However, if you cancel within 7 days of your first charge and have not substantially used the service, you may qualify for a refund under the general cooling-off period for distance sales. Consequently, if Habio charged you and you cancelled within 7 days without using premium features significantly, contact Habio's support team and request a refund by referencing this right.
If Habio charges you after you have cancelled, or if the charge was processed without your clear prior consent, file a dispute with your payment provider (your bank, GCash, or Maya) and submit a complaint to the Department of Trade and Industry (DTI). Yafee recommends saving all email confirmations of your cancellation and all payment receipts, as these documents support your dispute claim.
Monitoring your payment method
After cancellation, monitor your bank account, GCash, or Maya wallet for the next 30 days to ensure no further charges appear. If a charge occurs after your cancellation, take a screenshot of the charge and your cancellation confirmation email, then immediately contact Habio support and your payment provider to dispute the transaction. Most payment providers in the Philippines allow you to dispute unwanted charges within 60 days of the transaction date.
Common cancellation mistakes and how to avoid them
Most users who fail to cancel successfully make one of these preventable errors. Be aware of these traps so you cancel correctly the first time.
Deleting the app instead of cancelling the subscription
Deleting the Habio app from your phone does not cancel your subscription. The subscription exists in Habio's billing system or on Apple/Google's servers, not on your device. Deleting the app simply removes access to it; Habio will continue to charge your payment method on the renewal date. You must follow the cancellation steps outlined above, not simply uninstall the app.
Cancelling in the wrong location
This is the most common error. If you subscribed through Apple App Store but attempt to cancel in the Habio app, your cancellation will not take effect because the Habio app has no control over App Store billing. Conversely, if you subscribed directly through Habio's website but attempt to cancel in the App Store, the App Store shows no active subscription for you, leaving your direct subscription active. Always verify your subscription source first, then cancel in the correct location. Yafee has helped thousands of users recover from this mistake by walking them through the correct cancellation path for their specific subscription method.
Cancelling too close to the renewal date
If you cancel fewer than 24 hours before your renewal date, Habio or the app store may not process your cancellation before the charge is submitted. This results in a charge to your payment method even though you intended to cancel. Always cancel at least 2 full days before your next billing date to ensure the request processes in time. Check your renewal date in your subscription settings and set a reminder for at least 48 hours before it arrives.
Not confirming cancellation via email
After you submit a cancellation request, Habio or the app store should send you a confirmation email within 30 minutes to 2 hours. If you do not receive this email, your cancellation may not have gone through. Check your spam folder and promotions folder in Gmail or your email provider. If the confirmation email does not arrive within 2 hours, contact Habio support immediately and provide a screenshot of your cancellation request to ensure the request is processed.
Submitting a formal complaint if Habio refuses to cancel
In rare cases, Habio may ignore your cancellation request or dispute your claim that you cancelled. If this occurs, you have recourse under Philippine consumer protection law.
Contact Habio support in writing
Send a formal written cancellation request to Habio via email. Use the subject line "Formal Cancellation Request" and include the following information:
- Your full name and email address registered with Habio.
- Your account username or subscriber ID (found in your account settings).
- The subscription plan and price (e.g., "Monthly premium at ₱729.00").
- Your current renewal date.
- The date and time you attempted cancellation through the app or website, with a screenshot if available.
- A clear statement: "I request immediate cancellation of my Habio subscription effective today. No further charges should be processed."
Send this email to Habio's support email address (see Contact Information section below). Keep a copy of this email and any response for your records.
File a complaint with the department of trade and industry
If Habio does not respond to your cancellation request within 7 business days, or if Habio continues to charge your payment method after you have cancelled, file a formal complaint with the DTI Consumer Complaint Action and Mediation Service (CCAMS). You can file a complaint online at the DTI website (dti.gov.ph), by visiting your nearest DTI office, or by mail. Include copies of all email communications with Habio, your cancellation screenshots, and your payment records showing unauthorized charges. The DTI will notify Habio of your complaint and give the company 15 days to respond. If Habio fails to resolve the matter, the DTI may mediate a settlement or refer your case to the appropriate legal authority.
Comparison of cancellation timelines and outcomes
The following table summarizes what to expect at each stage of cancellation, depending on your subscription source:
| Subscription source | Cancellation method | Processing time | Confirmation method |
|---|---|---|---|
| Habio website | In-app or website settings menu | Instant to 30 minutes | Email confirmation + on-screen message |
| Apple App Store | App Store app (not Habio app) | Instant to 2 hours | Email from Apple |
| Google Play Store | Google Play app (not Habio app) | Instant to 2 hours | Email from Google |
| GCash or Maya | In-app settings (if applicable) or via wallet app subscription list | Instant to 24 hours | SMS or in-app notification from wallet provider |
Contact information for Habio and regulatory authorities
If you need to contact Habio directly or escalate your complaint to a regulatory body, use the following information:
Habio support channels
Habio operates customer support through its official website and app. To contact support, navigate to the Habio website footer or open the app and select "Help," "Support," or "Contact us." You should find options to send an email or submit a support ticket. Habio's parent company, Applabel LTD, is registered in Cyprus but provides support to Philippine customers in English during business hours.
Yafee recommends contacting support via email rather than in-app messages, as email creates a documented record of your request that you can reference in DTI complaints if necessary.
Department of trade and industry (DTI)
For unresolved cancellation disputes or unauthorized charges, contact the DTI:
- Website: dti.gov.ph (file complaints online via CCAMS)
- Phone: (02) 8372-3589 to (3599 (toll-free within Metro Manila)
- Email: [email protected]
- Visit your nearest DTI regional office (listed on dti.gov.ph)
The DTI Consumer Complaint Action and Mediation Service handles disputes involving subscription services, automatic renewals, and unauthorized charges at no cost to you.
Key takeaways and next steps
Cancelling Habio successfully requires three critical actions: identifying where you subscribed, following the correct cancellation procedure for that platform, and confirming the cancellation via email. Your right to cancel is protected by the Consumer Act of the Philippines, which requires that Habio make cancellation as straightforward as signup and prohibits automatic renewals without clear prior disclosure. If Habio charges you after cancellation or ignores your request, you may dispute the charge through your payment provider and file a complaint with the Department of Trade and Industry.
Yafee has helped thousands of consumers cancel unwanted subscriptions, understand their rights, and recover unauthorized charges by providing clear, step-by-step guidance grounded in consumer protection law. Whether you subscribed through Habio's website, Apple App Store, or Google Play Store, the cancellation process takes fewer than 5 minutes if you follow the correct pathway for your subscription source. Act today to stop charges before your next renewal date, save your confirmation email, and monitor your payment method for the next 30 days. Your consumer protections are clear under Philippine law, and Yafee's resources ensure you can enforce them confidently and independently.