Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Careington, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Careington in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Careington
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Careington subscription with zero hassle
1
Fill in the form
Give us your details and those of your Careington subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Careington. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Careington refuses your cancellation.
Frequently asked questions
Cancel Careington: The Right Way
How to cancel Careington and protect your health savings in the philippines
Understanding Careington and why you might want to cancel
Careington is a U.S.-based discount health membership service that operates as a membership program, not traditional insurance. You pay a recurring monthly or annual subscription fee to access reduced rates on dental, vision, telemedicine, and prescription services through a network of partner providers. The company automatically renews your membership each billing cycle until you submit a formal cancellation request, which means continued charges will appear on your payment method unless you act.
What Careington membership actually includes
You enroll in Careington primarily to receive discounted rates on dental cleanings, checkups, fillings, root canals, eye exams, frames, lenses, prescription medications, and virtual medical consultations. The entry-level Dental and Vision Discount Plan costs ₱562 per month, while the comprehensive Total Health Discount Plan reaches ₱1,692 monthly. Careington charges a non-refundable processing fee of ₱1,130 when you first enroll, which is deducted from your initial payment.
Here is what matters for your decision: Careington does not offer a free trial period, and the actual value depends entirely on whether participating providers operate near your location and whether you genuinely use the discounted services. In the Philippines, the provider network remains limited, and you face significant time zone barriers when contacting U.S.-based customer support, which operates Monday to Friday, 8 AM to 5 PM Central Standard Time only.
Why philippine members cancel Careington
The most common reasons members cancel include limited local provider availability, unexpected recurring charges appearing in their bank statements, confusion about whether the service functions as insurance (it does not), and frustration with U.S.-only support hours that conflict with Philippine daytime hours. Many Filipino members report enrolling without fully understanding they authorized automatic renewal, then discovering themselves charged repeatedly before realizing the service did not meet their expectations.
At Yafee, we have tracked cancellation patterns from Philippine members who felt trapped by unclear billing terms and automatic deduction cycles. The positive news is you can cancel at any time without any minimum commitment period, and you possess consumer protections under Philippine law that provide leverage if Careington refuses your cancellation request.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) explicitly protects you when you cancel Careington and grants you enforceable rights if the company fails to cooperate with your request.
What republic act no. 7394 guarantees you
Under the Consumer Act of the Philippines, Careington must honor your cancellation request within a reasonable timeframe and cease all billing immediately upon confirming your cancellation. You possess the legal right to clear, transparent information about all membership charges before you enroll, the right to cancel your membership through written communication, and the right to request a refund if services were not delivered as the company promised.
Furthermore, if Careington charged your account but did not provide member access details, activation codes, or promised documentation, you have legal grounds to dispute that charge under Republic Act No. 7394. The company cannot legally force you to remain a member against your will, cannot impose hidden fees beyond those explicitly disclosed at signup, and must provide written confirmation of your cancellation within 15 days of your request.
Your legal position when canceling
You stand on solid legal ground when you cancel Careington. Republic Act No. 7394 places the burden on the company to prove it obtained your informed consent to automatic renewal, not on you to prove you did not agree. If Careington continues charging your account after you submitted a cancellation request, those charges constitute unauthorized billing under Philippine consumer law, and you can dispute them with your bank or card issuer.
How to escalate if Careington refuses to cancel
If Careington ignores your cancellation request or continues charging your account after you submitted it, file a formal complaint with the Department of Trade and Industry (DTI) Consumer Hotline at 1-386 (toll-free throughout the Philippines). You can also contact the Bangko Sentral ng Pilipinas (BSP) Financial Consumer Protection Department if unauthorized charges persist on your card or bank account after cancellation.
Retain all cancellation emails, payment receipts, billing statements, and transaction records. These documents serve as your proof of cancellation request and evidence of continued unauthorized charges if you need to escalate to the DTI or BSP. Yafee recommends you maintain these records for at least 90 days after cancellation to support any dispute resolution process.
Pricing breakdown for philippine members
Understanding Careington's cost structure helps you decide whether cancellation makes financial sense for your circumstances.
| Plan type | Monthly cost | Annual cost | Included services | Best for |
|---|---|---|---|---|
| Dental and Vision Discount Plan | ₱562 | ₱6,744 | Dental cleanings, exams, fillings; vision exams, frames, lenses | Basic dental and eye care only |
| Total Health Discount Plan | ₱1,692 | ₱20,304 | Dental, vision, telemedicine, prescriptions, chiropractic, hearing aids | Comprehensive coverage seekers |
| One-time enrollment fee | ₱1,130 (non-refundable, deducted at signup) | |||
Methods to cancel your Careington membership
Careington accepts cancellation requests through multiple channels, and you should choose the method that provides the clearest paper trail for your records.
Cancel Careington by email
Email remains the most reliable cancellation method because it creates an automatic record of your request. Send your cancellation email to [email protected] with your full name, member ID number (found on your membership card or billing statement), email address, and phone number. In the email body, state clearly: "I request cancellation of my Careington membership effective immediately" and include today's date. Request a written confirmation of cancellation from Careington in your email. Screenshot or save a copy of your sent email before you send it, and retain Careington's reply for your records.
Cancel Careington by postal mail
You can submit a written cancellation request by mailing a letter to Careington's customer service address. Include your full name, member ID number, current membership plan, email address, and phone number in your letter. State your cancellation request clearly and include today's date. Send your letter via registered mail or a courier service that provides tracking, such as LBC or JRS Express, to Careington's P.O. Box address. Retain your mail receipt and tracking number as proof of submission. This method takes 7-10 business days for processing, so allow extra time before your next billing cycle.
Cancel Careington by telephone
You can call Careington's U.S. customer service line to request cancellation, though you must account for the time zone difference. Careington operates Monday to Friday, 8 AM to 5 PM Central Standard Time, which corresponds to 9 PM to 6 AM Philippine Standard Time the same day. During your call, provide your member ID, confirm your membership plan, and request verbal confirmation of cancellation. Ask the representative for a confirmation number and request written confirmation be sent to your email address. Document the date, time, representative name, and confirmation number immediately after the call ends.
Cancel Careington by fax
You can submit a written cancellation request by fax to Careington's fax line. Prepare a one-page letter containing your full name, member ID, email address, phone number, and clear cancellation request with today's date. Include a cover sheet indicating you are canceling your membership. Send the fax and retain your transmission report showing successful delivery. Follow up with an email to [email protected] mentioning you submitted a fax cancellation on a specific date to ensure double confirmation.
Step-by-step cancellation process
Follow this procedural framework to cancel your Careington membership and ensure your cancellation is recorded and processed correctly.
- Gather your membership information
- Locate your Careington membership card or most recent billing statement
- Record your member ID number, full name, email address, and phone number
- Note your current plan type and monthly billing date
- Choose your cancellation method and submit your request
- Email to [email protected] (fastest and most traceable)
- Mail a written letter via registered post to Careington's P.O. Box
- Call U.S. customer service (Monday-Friday, 8 AM-5 PM CST)
- Submit a fax to Careington's fax line
- State your cancellation clearly in writing or verbally
- Use exact language: "I request immediate cancellation of my Careington membership"
- Include your member ID and today's date
- Request written confirmation of your cancellation
- Document your submission
- Take screenshots of your email before and after sending
- Save your sent email in a dedicated folder
- Retain postal tracking numbers or fax transmission reports
- Record telephone call confirmation numbers and representative details
- Wait for written confirmation from Careington
- Careington must respond within 15 days under Philippine consumer law
- You should receive a cancellation confirmation email to your registered address
- The confirmation will specify your final billing date
- Monitor your bank account after cancellation
- Check your next scheduled billing date to confirm no charge appears
- Wait 30 days after your final billing date to ensure no surprise charges post
- If unauthorized charges appear, take screenshots and file a dispute with your bank
Refund eligibility and timeline after cancellation
Careington's refund policy differs depending on when you cancel and whether services were actually delivered to you.
What you can and cannot get refunded
Careington does not offer refunds for unused membership time once your cancellation is processed. The non-refundable enrollment fee of ₱1,130 that you paid at signup is not recoverable, even if you cancel immediately after enrollment. However, if Careington charged you for a billing period and you never received access to your membership account, member ID, or any services, you have grounds to dispute that specific charge.
Consequently, if you cancel mid-month, you typically lose the prepaid portion of that month's fee unless you can demonstrate Careington failed to provide contracted services. The exception occurs when you cancel within 14 days of enrollment under the Consumer Act of the Philippines right-to-withdrawal provision for online or distance transactions. In that case, contact Yafee for guidance on asserting your withdrawal rights with documentation.
Processing timeline for cancellations
Careington typically processes cancellations within 5 to 10 business days after receiving your written request. Your final billing occurs on your regular billing date unless you cancel before that date. If your cancellation is received before your billing date, that charge should not appear. If your cancellation is received after your billing date, one final charge will process, and then your membership ends.
Allow 30 additional days after your final billing date to ensure Careington does not attempt a surprise renewal charge. If a charge appears after your confirmed cancellation date, that charge is unauthorized under Republic Act No. 7394, and you should dispute it immediately with your bank or card issuer.
Common cancellation mistakes to avoid
Cancellation is straightforward when you follow the right process, but a few missteps can delay your release from automatic renewal.
Mistake 1: canceling only through one method without confirmation
Contacting Careington by phone or verbal request alone leaves no paper trail if the company later claims you never submitted a cancellation. Always follow up any phone call with an email to [email protected] restating your cancellation request and including the phone confirmation number you received. This creates documentation Yafee recommends you maintain for all future disputes or chargebacks.
Mistake 2: failing to keep records of your cancellation request
Do not delete your cancellation emails, fax transmission reports, or postal tracking receipts. The moment you press send or hand over your letter, save copies of everything to a dedicated folder on your computer or cloud storage. If Careington charges you after cancellation, you will need this documentation to file a chargeback with your bank or submit a complaint to the DTI Consumer Hotline.
Mistake 3: assuming cancellation takes effect immediately
Careington does not stop billing the moment you submit your cancellation request. The company processes cancellations within 5 to 10 business days, so if your billing date falls during this period, one more charge may appear. Budget for your final charge and monitor your account closely during the first month after you submit your request.
Mistake 4: not requesting written confirmation from Careington
Always ask Careington to send you written confirmation of your cancellation via email. Verbal confirmation over the phone or verbal confirmation from a postal worker is not sufficient. You need an email response from Careington stating your membership is canceled, the cancellation date, and that no further charges will appear. If you do not receive this email within 10 days, send a follow-up email to [email protected] referencing your original cancellation request date.
What to do after your Careington cancellation
Your responsibilities do not end the moment Careington confirms your cancellation. Stay vigilant to protect your account and confirm your financial separation from the company.
Monitor your billing account for 90 days
Check your bank statement and credit card transactions every 5 days for the first 30 days after your final billing date. If Careington attempts a renewal charge after your confirmed cancellation, you have 60 days to dispute it with your bank under Philippine banking regulations. After 60 days, dispute windows close, and recovering unauthorized charges becomes significantly more difficult.
Save your cancellation confirmation email indefinitely
Retain your cancellation confirmation email from Careington in a permanent folder separate from regular email. You may need to reference this email years later if a billing issue arises or if Careington sells your account to a collection agency. Yafee recommends you also export your confirmation email as a PDF file and store it in cloud storage such as Google Drive or Dropbox for backup protection.
File a chargeback if unauthorized charges appear
If Careington charges your account after your confirmed cancellation date, contact your bank or credit card issuer immediately. Provide your bank with your cancellation confirmation email and explain that you canceled your membership and Careington charged you without authorization. Your bank will initiate a chargeback dispute, and Careington will have 30 days to respond. In most cases, banks side with consumers in chargebacks for membership cancellation disputes.
Escalate to the DTI if charges continue
If your bank declines your chargeback dispute or if Careington continues charging after multiple cancellation attempts, file a formal complaint with the Department of Trade and Industry Consumer Hotline at 1-386. Provide the DTI with copies of your cancellation email, bank statements showing unauthorized charges, chargeback dispute documentation, and a detailed timeline of your cancellation attempts. The DTI will investigate and may compel Careington to issue a refund or face penalties under Philippine consumer protection law.
Careington cancellation checklist
Use this checklist to ensure you complete every step of the cancellation process correctly and maintain complete documentation for your records.
| Action | Completed | Date completed |
|---|---|---|
| Gather membership information (ID, billing date, plan type) | Yes / No | |
| Submit cancellation request via email to [email protected] | Yes / No | |
| Take screenshot of sent cancellation email | Yes / No | |
| Receive written confirmation of cancellation from Careington | Yes / No | |
| Monitor bank account on scheduled billing date (no charge should appear) | Yes / No | |
| Check for unauthorized charges 30 days after final billing date | Yes / No |
Careington cancellation vs. pause membership comparison
You should understand the difference between canceling your Careington membership and pausing it, as these are distinct actions with different outcomes.
| Feature | Cancel membership | Pause membership |
|---|---|---|
| Automatic billing stops | Yes, immediately | No, paused temporarily |
| Membership account remains active | No, account closes | Yes, can reactivate later |
| Access to discounts during pause period | No access | Can still use, depending on plan |
| Re-enrollment fee if you rejoin | Yes, ₱1,130 applies | No additional fee to reactivate |
| Use case | You want out permanently | You want temporary break but might return |
How to contact Careington for cancellation
Use these official contact details to submit your cancellation request to Careington. Yafee recommends sending your cancellation via email first, then following up with postal mail to create redundancy in your paper trail.
Email cancellation
Send your cancellation request email to [email protected]. Include your full name, member ID number, email address, phone number, and current membership plan type. Request written confirmation of your cancellation in the body of your email. Careington typically responds within 3 to 5 business days.
Postal mail cancellation
Mail your written cancellation request to the following address:
Careington International Corporation
Post Office Box 1647
Frisco, TX 75034
USA
Include your full name, member ID number, email address, phone number, and clear cancellation statement with today's date. Send your letter via registered mail or courier with tracking to ensure delivery confirmation. Processing typically takes 7 to 10 business days after Careington receives your mail.
Telephone cancellation
Call Careington's U.S. customer service line during business hours: Monday to Friday, 8 AM to 5 PM Central Standard Time. This time zone corresponds to 9 PM to 6 AM Philippine Standard Time the same day. Always follow up a telephone cancellation with an email to [email protected] confirming your phone cancellation and the confirmation number you received.
Why yafee helps thousands cancel Careington each month
Canceling Careington is entirely within your consumer rights and becomes straightforward when you follow the proper legal framework and documentation procedures outlined in this guide. You possess clear protections under the Consumer Act of the Philippines (Republic Act No. 7394), and Careington cannot legally force you to remain a member or continue automatic billing after you submit a formal cancellation request.
The key to successful cancellation is documentation. Maintain copies of every communication you send to Careington and every response you receive. If Careington refuses to cancel or continues charging after your request, you have legal recourse through your bank's chargeback process, the DTI Consumer Hotline at 1-386, or the Bangko Sentral ng Pilipinas Financial Consumer Protection Department.
Yafee has helped thousands of consumers in the Philippines cancel unwanted memberships and dispute unauthorized charges. Whether you cancel by email, postal mail, phone, or fax, the principles remain the same: communicate your cancellation clearly, document everything, monitor your account, and escalate to regulatory authorities if the company refuses to comply. Your financial security and peace of mind matter, and Philippine law stands behind your right to cancel at any time without penalty or pressure.