How to cancel Madmuscles in the philippines and stop recurring charges

What Madmuscles is and how it charges you

Madmuscles is a fitness subscription service that delivers personalized workout plans and meal guidance through its mobile app and website. The service operates under AmoApps Limited, a Cyprus-registered company, with support also handled through AmoApps Inc. in Las Vegas, USA. When you sign up, you complete a fitness assessment questionnaire, then the platform enrolls you automatically into a recurring monthly or annual subscription plan unless you cancel at least 24 hours before your next billing date.

How the Madmuscles platform operates

After you answer your initial fitness questions, Madmuscles grants you access to structured workout routines and meal plans tailored to your stated goals. The platform guides you through an onboarding flow that establishes your fitness profile, training preferences, and dietary requirements. You access Madmuscles through its official website and mobile applications on both iOS and Android.

The critical distinction: Madmuscles operates as a recurring subscription service, not a one-time purchase. You pay monthly or annually for continuous access to the workout and meal planning system. Many users mistakenly believe they purchased a single product and are surprised when their payment card is charged again after the first billing period expires.

Current pricing in the philippines

Madmuscles displays pricing in Philippine pesos (PHP/₱) across app stores and its web platform. Prices vary slightly depending on your download platform and any active promotional offers. You must review your checkout screen before completing payment to confirm the exact amount your bank will charge.

Critical warning: If you subscribed through the Apple App Store or Google Play Store, your charges appear under Apple or Google on your bank statement, not under "Madmuscles" directly. This obscurity causes many users to miss cancellation deadlines because they do not recognize the recurring charge.

Your consumer rights under philippine law

Your right to cancel Madmuscles rests on the Consumer Act of the Philippines (Republic Act No. 7394), which grants you explicit protection against unfair subscription practices and automatic billing.

Legal protections that apply to your subscription

The Consumer Act of the Philippines establishes that merchants must disclose all material terms of a transaction before you complete the payment. This includes the subscription price, billing frequency, and automatic renewal terms. Madmuscles must present these terms clearly and obtain your affirmative consent before charging your payment method.

Furthermore, you retain the absolute right to cancel at any time. The law does not permit merchants to impose penalties, extended lock-in periods, or forfeiture of prepaid fees simply because you decide to exit a subscription. Your cancellation takes effect as of the date you submit your request, not at the end of your current billing period, unless Madmuscles explicitly states otherwise in its cancellation policy.

Your legal position when cancelling

You have the right to:

• Cancel your Madmuscles subscription at any time, with immediate effect or at the end of your current billing cycle (whichever the company specifies in writing)
• Receive a written confirmation of your cancellation request within 7 business days
• Claim a refund for charges incurred in breach of disclosure requirements or without your explicit consent
• File a complaint with the Department of Trade and Industry (DTI) if Madmuscles refuses to honour your cancellation request

If Madmuscles charges you after you submit a valid cancellation request, or if the company fails to acknowledge your cancellation within 7 days, you can dispute the charge with your bank or payment processor. The Consumer Act of the Philippines empowers you to reverse unauthorised recurring charges.

Why users choose to cancel Madmuscles

Users cancel Madmuscles for many legitimate reasons that Yafee has documented across thousands of consumer transactions.

Common reasons for cancellation

You may decide to cancel because you achieved your fitness goals, prefer a different workout app, or cannot afford the recurring cost. Other users report frustration with the onboarding experience, limited workout variety, or meal plan customization that does not align with their dietary preferences.

Some users cancel because they did not realize they were signing up for a recurring subscription rather than a one-time purchase. Others discover the service does not match their fitness level or training style. Regardless of your reason, your right to cancel remains absolute. You owe the company no detailed explanation, though Madmuscles may present optional feedback surveys during the cancellation process.

When you should cancel immediately

If you have not started using Madmuscles, or you enrolled fewer than three days ago, cancel without delay. Many users sign up, receive the fitness questionnaire, and then realise the service does not fit their needs. Do not hesitate-each passing day brings you closer to your next billing date.

If you subscribed through a free trial offer, monitor your calendar closely. Free trials require a valid payment method on file, and automatic renewal occurs when the trial period ends, frequently without prominent warning notifications. Cancel at least 24 hours before your trial expires to prevent an unwanted charge.

How to cancel Madmuscles without additional charges

The cancellation process varies depending on whether you subscribed directly through the Madmuscles website, the Apple App Store, or Google Play Store. Yafee provides step-by-step instructions for each platform.

Cancel through the Madmuscles website or app

This method applies if you enrolled directly on madmuscles.com or entered your payment card details within the Madmuscles app itself.

1. Open the Madmuscles app on your device or visit madmuscles.com in your web browser and log in to your account
   • Use the same email address and password you created during signup
   • If you forgot your password, tap "Forgot password?" and follow the recovery steps
2. Navigate to your account settings or subscription section
   • In the app, look for a menu icon (three horizontal lines) or "Settings" at the bottom right
   • On the website, click your profile icon or avatar in the top right corner
3. Select "Subscription", "Billing", or "Manage subscription"
   • This section displays your current plan, billing date, and cancellation options
4. Locate the "Cancel subscription" or "End subscription" button and tap it
   • Madmuscles may ask why you are cancelling-select a reason from the dropdown menu
   • This feedback is optional; you may skip it
5. Confirm your cancellation when the app or website displays a confirmation prompt
   • Read the confirmation message carefully to understand the effective date of your cancellation
6. Take a screenshot of your cancellation confirmation and save it to your device or email it to yourself
   • This serves as proof of your cancellation request if a dispute arises later

Cancel an apple app store subscription

If you subscribed through the Apple App Store, you must cancel through your Apple ID settings, not within the Madmuscles app itself.

1. Open the Settings app on your iPhone or iPad
   • If you are on a Mac, open System Settings instead
2. Tap your Apple ID name at the top of the Settings menu
   • You will see a profile icon and your email address
3. Select "Media & Purchases", then tap "Subscriptions"
   • This displays all active subscriptions tied to your Apple ID
4. Find "Madmuscles" in the list and tap it
   • If you have multiple subscriptions, scroll down to locate it
5. Tap "Cancel subscription" at the bottom of the Madmuscles subscription details
   • Apple will ask you to confirm the cancellation
6. Confirm your cancellation and take a screenshot of the confirmation screen for your records
   • You will receive a cancellation confirmation email from Apple within a few minutes

Cancel a google play subscription

If you subscribed through Google Play Store on an Android device, cancel through your Google Play settings.

1. Open the Google Play Store app on your Android device
   • Tap the profile icon in the top right corner
2. Select "Payments and subscriptions"
   • Tap "Subscriptions" in the menu
3. Find "Madmuscles" in your active subscriptions list and tap it
   • Google displays the subscription price, billing date, and renewal frequency
4. Tap "Cancel subscription" at the bottom of the screen
   • Google Play will ask you to confirm the cancellation
5. Select your cancellation reason from the dropdown (optional) and confirm
   • Google may offer a retention discount or extended trial; decline these offers
   • Proceed to the final confirmation screen
6. Screenshot the cancellation confirmation for your records
   • Google sends a confirmation email from [email protected]

Cancel by contacting Madmuscles support

If the above methods do not work, or if you encounter a technical error, contact Madmuscles support in writing to request cancellation.

1. Send an email to Madmuscles support requesting immediate cancellation
   • Include your full name, email address, and the payment method last used (e.g., "Visa ending in 4567")
   • State clearly: "I request immediate cancellation of my Madmuscles subscription effective as of today's date"
   • Madmuscles typically responds within 48 hours
2. If email support does not respond within 3 business days, send a certified written request to the company's Cyprus address (see contact details section below)
   • Use registered mail or a courier service that provides delivery confirmation
   • Keep the delivery receipt and tracking number for your records
3. Monitor your bank account to confirm that charges cease after your cancellation date
   • If Madmuscles charges you after your cancellation request, contact your bank immediately

Refunds and billing after cancellation

Your entitlement to a refund depends on when you submit your cancellation request and the specific terms in your agreement with Madmuscles.

Refund scenarios and your rights

If you cancel before your current billing period ends, you retain access to Madmuscles until the end of that billing cycle. Madmuscles does not refund the portion of your current subscription you have not yet used. This is standard industry practice and complies with the Consumer Act of the Philippines.

However, you may claim a refund in the following circumstances:

• Unauthorised charges: If Madmuscles charged your payment card after you submitted a valid cancellation request, you can dispute the charge with your bank and claim a full refund
• Misleading disclosure: If the company failed to clearly disclose subscription terms before charging you, you may request a refund under the Consumer Act of the Philippines
• Service unavailability: If Madmuscles was unavailable for more than 24 consecutive hours during your billing period, you may claim a pro-rata refund
• Free trial abuse: If you cancelled before your free trial ended but Madmuscles charged you anyway, request an immediate refund

How to request a refund from Madmuscles

Contact Madmuscles support in writing, providing your account email, the date of the disputed charge, and your reason for requesting a refund. The company processes refund requests within 7 to 14 business days. If Madmuscles denies your refund request, you can dispute the charge with your bank or payment processor, or file a complaint with the Department of Trade and Industry.

What happens after you cancel Madmuscles

Understanding the post-cancellation timeline helps you verify that your cancellation took effect.

Immediate steps after cancellation confirmation

Once you receive a cancellation confirmation (from Madmuscles, Apple, Google, or your bank), your access to premium features typically continues until the end of your current billing period. Some users lose access immediately; this depends on Madmuscles' cancellation policy. Check your confirmation email for the exact effective date.

Monitor your bank statement or payment app for the next 30 days to confirm that no further charges appear. If Madmuscles charges you after your cancellation date, contact your bank immediately to dispute the transaction. Yafee recommends you keep all cancellation confirmations for at least 90 days as evidence in case of future disputes.

If Madmuscles continues charging you

If a charge appears on your statement after your confirmed cancellation date, take these steps:

1. Contact your bank or credit card issuer and report the unauthorised charge within 60 days of the transaction date
   • Provide your cancellation confirmation email as evidence
   • Request a chargeback or reversal of the disputed amount
2. Send a written dispute notice to Madmuscles support, referencing your original cancellation request
   • Include copies of your cancellation confirmation and the disputed bank statement entries
   • Allow 7 business days for a response
3. If Madmuscles does not refund the charge within 14 days, file a complaint with the Department of Trade and Industry at www.dti.gov.ph
   • The DTI investigates unfair subscription practices and can compel merchants to issue refunds

Common mistakes to avoid when cancelling

Cancelling Madmuscles is straightforward, but small errors can delay your exit or lead to missed deadlines. Yafee has reviewed thousands of cancellation disputes and identified these preventable mistakes.

Mistake 1: cancelling in the app instead of the platform where you subscribed

Many users open the Madmuscles app and look for a cancel button, but if they subscribed through Apple App Store or Google Play, that app-based cancellation may not work. Apple and Google manage subscriptions separately from the app's internal settings. Always cancel through the platform where you signed up: the Madmuscles website directly, Apple Settings, or Google Play Store.

Mistake 2: deleting the app and assuming your subscription ends

Deleting the Madmuscles app from your device does not cancel your subscription. The company continues to charge your payment method even if the app is no longer installed. You must explicitly cancel your subscription through the proper channel before deleting the app.

Mistake 3: missing the 24-hour cancellation deadline

Madmuscles renews your subscription automatically 24 hours before your billing date. If you wait until your billing date arrives, you have already missed the cancellation window and will be charged for another month. Set a phone reminder at least two days before your next billing date to ensure you cancel in time.

Mistake 4: not saving cancellation confirmation

Screenshot or save the cancellation confirmation email immediately. If Madmuscles disputes your cancellation claim later, or if you need to file a chargeback with your bank, this confirmation serves as proof that you submitted a valid cancellation request. Without it, you may struggle to recover unauthorised charges.

Mistake 5: ignoring charges from apple or google on your statement

Because charges appear under "Apple" or "Google" rather than "Madmuscles", you may not recognise them as subscription renewals. Review your bank statement carefully every month and cross-reference any Apple or Google charges against your active subscriptions. Yafee recommends you set up a calendar reminder to review your subscriptions on the same day each month.

Cancellation checklist

Use this checklist to ensure your Madmuscles cancellation is complete and protected.

Comparison: keep versus cancel Madmuscles

This table summarises the key factors to consider when deciding whether to keep or cancel your subscription.

How yafee can help you cancel subscriptions

Yafee is a consumer advocacy platform that specialises in cancelling unwanted subscriptions on your behalf. If you struggle with the Madmuscles cancellation process, or if the company refuses to honour your cancellation request, Yafee submits formal cancellation letters to the merchant and handles disputes with payment processors.

Yafee has helped thousands of consumers cancel recurring charges and recover unauthorised fees. When you use Yafee to cancel Madmuscles, the platform sends a certified cancellation notice to the company's registered address, ensuring your request is legally documented. If Madmuscles continues to charge you after Yafee's intervention, the platform assists you in disputing the charges with your bank.

Visit Yafee.com today to explore how the service protects your rights and simplifies the cancellation process for all your subscriptions.

Contact details for Madmuscles cancellation

In accordance with the Consumer Act of the Philippines, Madmuscles must provide a valid address for consumer complaints and cancellation requests. Use these contact details when submitting a written cancellation notice or dispute.

Primary registered address

AmoApps Limited
Strovolos
Cyprus

Alternative corporate address

AmoApps Limited
Greg Tower
Nicosia
Cyprus

Support correspondence address

AmoApps Inc.
Las Vegas
USA

When you send a cancellation request by certified mail, use the primary Cyprus address listed above. Allow 14 to 21 business days for a response. If Madmuscles does not acknowledge your cancellation request or issue a refund within that timeframe, escalate your complaint to the Department of Trade and Industry at www.dti.gov.ph.

Summary: take control of your subscription today

Cancelling Madmuscles is simple, fast, and protected by the Consumer Act of the Philippines. You retain absolute control over your subscription at all times. Whether you subscribed directly through the Madmuscles website, the Apple App Store, or Google Play Store, you can cancel in fewer than five minutes using the step-by-step instructions above.

The most important step is to act quickly. If you are unsure whether you want to keep the subscription, cancel immediately and avoid the next billing date. You lose nothing by cancelling, and you retain the right to resubscribe later if you change your mind.

If Madmuscles refuses to honour your cancellation request, or if the company charges you after you cancel, document every interaction and contact the Department of Trade and Industry. Your consumer rights are enforceable, and regulatory authorities take subscription disputes seriously.

For added peace of mind, Yafee has helped thousands of consumers cancel subscriptions and recover unauthorised charges. Yafee sends formal cancellation notices on your behalf and handles disputes with merchants and payment processors. Visit Yafee.com now to explore how the service protects your rights and simplifies cancellation for all your subscriptions.