How to cancel Blogilates and stop automatic charges in the philippines
What Blogilates is and how your subscription works
Blogilates is a fitness platform specialising in Pilates, home workouts, and guided challenges created by Cassey Ho. The service operates through oGorgeous Inc., a California-registered company, and you can access it via web browser, Apple App Store, or Google Play depending on where you first subscribed. If you are in the Philippines, you must understand one critical fact: Blogilates uses automatic renewal, which means your subscription continues to bill you until you actively cancel it. This is a contractual arrangement governed by the Consumer Act of the Philippines (Republic Act No. 7394), which protects your right to terminate services you no longer want.
Understanding the paid subscription structure
The Blogilates paid offer grants you access to the monthly workout calendar, all challenges, and premium content for the duration of your subscription. The platform does not charge per video; instead, you pay a recurring fee that renews automatically at the end of each billing cycle. This automatic renewal is where many users in the Philippines encounter problems: they assume cancellation takes effect immediately, but charges continue because the renewal date has already arrived. Your payment continues until you cancel before your next renewal date.
Blogilates offers subscription tiers with the following pricing structure:
| Plan type |
Cost per cycle |
Billing frequency |
Renewal behaviour |
| Monthly subscription |
$3.99 (approximately ₱225) |
Every 30 days |
Auto-renews unless cancelled before renewal date |
| Annual subscription |
$39.99 (approximately ₱2,259) |
Every 12 months |
Auto-renews unless cancelled before renewal date |
| Free trial |
Free for 7 days |
Once only |
Converts to monthly plan unless cancelled before trial ends |
New users receive a 7-day free trial, but the terms around trial-to-paid conversion are not always clearly displayed. You must screenshot the trial page before you subscribe and confirm the exact date your paid billing will begin. This protects you if Blogilates later claims you agreed to different terms.
How Blogilates support operates for philippines customers
Blogilates does not maintain Philippines-specific customer service. There is no local phone number, no live chat facility, and no published support hours for users in your region. Your primary contact method is email through [email protected] or the official contact page at blogilates.com/contact-us/. Local payment methods like GCash and Maya are not explicitly listed in verified sources, which means your payment route depends on where you subscribed: directly on the website, through App Store, or through Google Play.
This distinction matters significantly because you must cancel in the same place where you subscribed. If you bought your subscription on the Apple App Store, you cannot cancel it by emailing Blogilates directly; you must use your Apple ID settings instead. The same applies to Google Play purchases. This rule is established by each platform's terms, and Yafee recommends verifying your subscription location before attempting cancellation.
Why you should cancel Blogilates and the right time to act
Common reasons users in the philippines cancel
You might cancel Blogilates for several valid reasons. Perhaps the workout style no longer aligns with your fitness goals, you have found a cheaper alternative, or you simply lack time to use the platform. Whatever your reason, you deserve to stop paying without friction. Other users in the Philippines cancel because they signed up for the free trial, forgot about the automatic renewal date, and then faced unexpected charges on their payment method. Some cancel after realising the free workout library already covers their needs and the paid tier offers limited additional value for their circumstances.
The best time to cancel and avoid duplicate charges
Timing is crucial when you cancel a subscription. The critical rule is this: you must cancel before your next billing date. If your renewal date is 15 March and today is 10 March, you have 5 days to cancel. If you cancel after 15 March, you will be charged for another cycle, and you will then need to request a refund from Blogilates or your payment provider. Yafee advises you to locate your renewal date immediately by logging into your account or checking your latest receipt email.
If you are unsure when your next charge will occur, contact [email protected] with your subscription email address and ask for your renewal date. Document their response in case you need to escalate a complaint later to the National Bureau of Consumer Protection (NBCP) under the Department of Trade and Industry.
Your consumer rights under philippine law
What the consumer act of the philippines guarantees you
Your cancellation rights are grounded in the Consumer Act of the Philippines (Republic Act No. 7394), which establishes your right to cancel services and protects you from unfair contract terms. Under this law, Blogilates must provide you with a clear, easy cancellation mechanism. The law further requires that any automatic renewal contract must include explicit consent and a simple cancellation process. If Blogilates makes cancellation deliberately difficult, refuses your cancellation request, or continues charging after you cancel, this may constitute a violation of your consumer rights.
Your legal position: You have the right to cancel your Blogilates subscription at any time before your renewal date takes effect. If Blogilates continues charging you after you cancel, you can file a complaint with the National Bureau of Consumer Protection (NBCP) at www.nbcp.gov.ph or call their hotline. You may also request a chargeback through your bank or payment provider. Yafee recommends keeping all cancellation confirmations and email correspondence as evidence.
Your right to refunds and dispute resolution
If you are charged after cancelling, you have the right to request a refund. The Consumer Act of the Philippines requires merchants to process refund requests promptly and transparently. Contact Blogilates at [email protected] with your cancellation confirmation and request a full refund of the unwanted charge within 7 days. If Blogilates refuses or does not respond within 14 days, escalate your complaint to the NBCP or contact your payment provider (Apple, Google, your bank, or credit card issuer) and request a chargeback.
How to cancel Blogilates depending on where you subscribed
Cancel if you subscribed on the Blogilates website
If you subscribed directly through blogilates.com, you must cancel through the website or email. Follow these steps:
- Log in to your Blogilates account at blogilates.com using your email and password.
- Go to the Account or Settings menu (usually in the top-right corner or under a hamburger menu).
- Look for "Subscription", "Billing", or "Membership" settings.
- Locate your active subscription.
- You will see your plan type (monthly or annual), next renewal date, and a "Cancel" or "Manage Subscription" button.
- Click "Cancel subscription" or equivalent button.
- Blogilates may ask you why you are cancelling (optional feedback).
- Confirm your cancellation when prompted.
- Take a screenshot of the cancellation confirmation page.
- This proves you cancelled before your renewal date.
- Check your email for a cancellation confirmation from Blogilates.
- This email should state your cancellation date and that no further charges will occur.
- If you do not receive an email within 24 hours, email [email protected] with your account details and ask for written confirmation.
If you cannot find the cancellation button in your account settings, email [email protected] with the subject line "Cancel subscription" and include your account email address, full name, and the date you want cancellation to take effect. Yafee recommends sending this email at least 5 days before your renewal date to allow time for their response.
Cancel if you subscribed through the apple app store
If you signed up via iPhone or iPad, your subscription is managed through your Apple ID, not through Blogilates directly. You must cancel through Apple Settings. Follow these steps:
- On your iPhone or iPad, open Settings.
- Tap your name at the top of the screen.
- Select "Subscriptions".
- Find Blogilates in your active subscriptions list.
- Scroll down if necessary.
- Tap Blogilates to view your subscription details.
- You will see your plan, next renewal date, and a "Cancel Subscription" button.
- Tap "Cancel Subscription".
- Apple will ask you to confirm your cancellation and may offer a retention discount.
- You can decline and proceed with cancellation.
- Take a screenshot of the cancellation confirmation.
- Apple will send you a receipt email confirming your cancellation.
- Check your email associated with your Apple ID within 24 hours.
If you cannot access the Subscriptions menu, update your device to the latest iOS version and try again. If the issue persists, contact Apple Support at support.apple.com or call your local Apple Support line. Do not contact Blogilates to cancel an App Store subscription; they cannot process it.
Cancel if you subscribed through google play
If you signed up via Android phone or tablet, your subscription is managed through your Google Play account. You must cancel through Google Play, not through Blogilates. Follow these steps:
- On your Android device, open the Google Play Store app.
- Tap the profile icon in the top-right corner.
- Select "Payments and subscriptions".
- Tap "Subscriptions".
- Find Blogilates in your active subscriptions.
- You will see your plan type, next renewal date, and subscription status.
- Tap Blogilates to open the subscription details.
- Tap "Cancel subscription" at the bottom of the screen.
- Select your cancellation reason (if prompted).
- This is optional feedback for Google and Blogilates.
- Confirm your cancellation.
- Google will display a confirmation message on screen.
- You will receive a cancellation email from Google Play within 24 hours.
- Take a screenshot of the on-screen confirmation.
- Save this for your records in case a charge appears later.
If you cannot find the Subscriptions menu, ensure your Google Play Store app is up to date. If problems persist, visit support.google.com/googleplay or contact Google Play support directly. Yafee advises never to contact Blogilates to cancel a Google Play subscription; they cannot access or modify it.
What happens after you cancel your Blogilates subscription
Understanding your access after cancellation
After you successfully cancel Blogilates, you retain access to your account until the end of your current billing cycle. This means if your next renewal date is 15 March and you cancel on 10 March, you can still use the platform until 14 March at 11:59 PM. On 15 March, your account reverts to free-tier access only, and you will lose access to premium content, the workout calendar, and challenges unless you resubscribe.
Blogilates will send you a cancellation confirmation email that specifies your final access date. If you do not receive this email within 24 hours of cancelling, send a follow-up email to [email protected] asking for written confirmation of your cancellation date and final access date.
Verifying that charges have stopped
Wait until the day after your final access date expires, then check your bank statement or payment method. You should see no new charge from Blogilates or oGorgeous Inc. If a charge appears after your cancellation, this is a billing error. Contact your payment provider immediately and request a chargeback or refund. Simultaneously, email [email protected] with your cancellation confirmation and ask for an explanation of the unauthorized charge.
Document all communication. If the charge is not reversed within 14 days, file a complaint with the National Bureau of Consumer Protection (NBCP) online at www.nbcp.gov.ph or visit a physical office in your region. Provide copies of your cancellation confirmation, bank statement showing the unwanted charge, and all email correspondence with Blogilates.
How to request a refund if you were charged after cancelling
Step one: contact Blogilates for a refund
If you cancelled before your renewal date but were still charged, contact Blogilates immediately. Email [email protected] with the subject line "Refund request: unauthorized charge" and include the following information:
- Your account email address.
- The date you cancelled.
- A screenshot of your cancellation confirmation.
- The date the unwanted charge appeared on your statement.
- The amount charged (in PHP or USD).
- Your preferred resolution (full refund or account credit).
Send this email from the same address associated with your Blogilates account. Expect a response within 7 to 10 business days. Blogilates may request additional information such as a screenshot of your bank statement. Provide this promptly but keep a copy for your records.
Step two: request a chargeback if Blogilates refuses
If Blogilates does not respond within 10 business days or refuses your refund request, contact your payment provider and request a chargeback (also called a dispute or reversal). Your options depend on how you paid:
- Credit card or debit card: Call your bank and report an unauthorized charge. Provide your cancellation confirmation and email correspondence with Blogilates. Your bank will investigate and credit your account within 30 to 45 days.
- Apple App Store: Open Settings on your iPhone, go to your profile, and select "Media and Purchases". Tap "Problem with a purchase" and select the Blogilates charge. Choose "I was charged after I cancelled" and submit. Apple reviews requests within 5 to 7 business days.
- Google Play: Open the Google Play Store, go to your account settings, and select "Order history". Find the charge, tap it, and select "Report a problem". Choose "I was charged incorrectly" and explain that you cancelled before the charge date. Google investigates within 5 to 7 business days.
Keep copies of all correspondence during the dispute process. Do not attempt to cancel your bank account or payment method to stop Blogilates charges; this will only delay resolution and may harm your credit record.
Common mistakes to avoid when cancelling
You are not alone if you have made mistakes during cancellation; thousands of consumers have been caught out by the same traps.
Mistake one: cancelling after your renewal date
Many users cancel their Blogilates subscription a few days after their renewal date, assuming this will prevent the next charge. It will not. If you cancel on 16 March and your renewal date was 15 March, you have already been charged for another month. You will need to request a refund for this charge. Always cancel before your renewal date appears on your calendar or billing statement.
Mistake two: cancelling in the wrong place
If you subscribed through the Apple App Store but try to cancel by emailing Blogilates, your cancellation will fail. Blogilates cannot access App Store subscriptions; only Apple can. You will continue to be charged monthly until you cancel through your Apple ID settings. Similarly, Google Play subscriptions must be cancelled through Google Play, not through Blogilates email. Always cancel in the same place where you subscribed.
Mistake three: not taking a screenshot or saving the confirmation email
If you cancel but do not save proof, you have no evidence if a dispute arises. Blogilates staff may deny your cancellation was received or claim they have no record. Always screenshot the cancellation confirmation page and save the confirmation email. These are your proof of cancellation and your protection against unauthorized charges. Yafee strongly recommends saving these documents to a cloud storage service like Google Drive or OneDrive so they are not lost if your device fails.
Mistake four: ignoring charges that appear after cancellation
If a charge appears after you cancel, act immediately. The longer you wait, the harder it becomes to dispute the charge and recover your money. Contact your payment provider within 30 days of the charge to maximize your chance of a successful chargeback. If you wait 60 or 90 days, many banks will refuse to dispute the charge, claiming you did not report it promptly.
Checklist for safe cancellation
| Step |
Action |
Completed? |
| 1 |
Log in to your Blogilates account and note your next renewal date |
☐ |
| 2 |
Confirm where you subscribed (website, Apple App Store, or Google Play) |
☐ |
| 3 |
Cancel in the correct location at least 3 days before renewal |
☐ |
| 4 |
Screenshot the cancellation confirmation page |
☐ |
| 5 |
Save the cancellation confirmation email to a folder or cloud storage |
☐ |
| 6 |
Check your bank statement the day after your final access date expires |
☐ |
| 7 |
If charged after cancellation, email [email protected] with proof within 7 days |
☐ |
Comparing Blogilates to alternative fitness platforms
If you are cancelling Blogilates because the service no longer meets your needs, consider comparing it to alternative platforms available in the Philippines before you commit to a new subscription.
| Platform |
Focus |
Cost |
Free trial |
Cancellation ease |
| Blogilates |
Pilates and home workouts |
$3.99/month or $39.99/year |
7 days free |
Varies by where you subscribed |
| Peloton Digital |
Cycling, running, strength |
$14.99/month |
7 days free |
Easy (web or app) |
| YouTube Fitness (free) |
All fitness types |
Free |
N/A |
N/A |
| Nike Training Club |
Strength and cardio |
Free or ₱549/month premium |
N/A |
Easy (web or app) |
| Spotify Premium + podcasts |
Fitness podcasts and music |
₱99/month family plan |
1 month discounted |
Simple (account settings) |
Before switching, consider whether the new platform offers a free trial so you can test it before committing to a paid plan. Yafee recommends trying at least two alternatives before deciding whether to resubscribe to Blogilates.
Blogilates contact information
If you need to contact Blogilates directly for cancellation help, billing disputes, or refund requests, use these official channels:
- Email: [email protected]
- Website contact form: blogilates.com/contact-us/
- Mailing address (oGorgeous Inc., the legal entity behind Blogilates): oGorgeous Inc., 1880 North Vine Street, Suite 111, Hollywood, California 90028, United States
Allow 7 to 10 business days for a response. If Blogilates does not respond within this period or refuses your cancellation request, escalate your complaint to the National Bureau of Consumer Protection.
Escalation to the national bureau of consumer protection
If you cannot resolve your cancellation dispute with Blogilates directly, file a formal complaint with the National Bureau of Consumer Protection (NBCP) under the Department of Trade and Industry. You can:
- File a complaint online at www.nbcp.gov.ph
- Visit an NBCP office in your region (Metro Manila, Cebu, Davao, and provincial branches)
- Call the NBCP hotline (check www.nbcp.gov.ph for the current number)
Provide copies of your cancellation confirmation, all email correspondence with Blogilates, and your bank statement showing the unwanted charges. The NBCP will investigate your complaint and may compel Blogilates to refund you or take regulatory action against the company if it has violated the Consumer Act of the Philippines.
Chargebacks through your payment provider
If you paid by credit card, debit card, Apple Pay, or Google Pay, your financial institution or card issuer has a dispute resolution process. Contact them and request a chargeback within 30 days of the unauthorized charge. Provide your cancellation confirmation and email correspondence as evidence. Your bank will reverse the charge pending investigation.
Final summary and next steps
Cancelling Blogilates requires you to act before your renewal date and cancel in the same place where you subscribed. Your rights are protected by the Consumer Act of the Philippines, which guarantees you a clear cancellation mechanism and the right to dispute unauthorized charges. If Blogilates refuses your cancellation or continues charging you after you cancel, you can file a complaint with the National Bureau of Consumer Protection or request a chargeback through your payment provider.
Document every step: take screenshots of cancellation confirmations, save all emails, and verify that charges have stopped after your final access date expires. If a mistake occurs, contact Blogilates within 7 days and request a refund. If they refuse, escalate to the NBCP or your bank within 30 days of the unwanted charge.
Yafee has helped thousands of consumers in the Philippines cancel unwanted subscriptions and recover unauthorized charges by following these exact steps. Your cancellation is your right, and you deserve transparency and fairness from any service provider. If you need further guidance on cancelling Blogilates or any other subscription service, visit Yafee at yafee.com, where our contract law specialists provide clear, actionable advice tailored to Philippines consumer law. Yafee is your trusted partner in taking control of your subscriptions and protecting your consumer rights.