How to cancel Scrimba and stop unwanted charges

Why you might want to cancel Scrimba

Scrimba is a web development education platform that offers free tier access or a Pro subscription at ₱1,384 per month. If you've completed your courses, achieved your learning goals, or find the monthly cost unsustainable right now, you're in a position shared by thousands of learners across the Philippines. Many subscribers sign up, work through a few lessons, then receive renewal notifications they never anticipated.

The process of cancelling Scrimba is straightforward once you know the precise steps. The difficulty lies in locating the cancellation option-like most subscription services, Scrimba does not prominently display this feature. Yafee has guided thousands of subscribers through exactly this situation, and we understand how to help you exit cleanly without unnecessary costs or frustration.

Common reasons to cancel Scrimba

You may have finished the career path you enrolled in. Your budget may have tightened, and ₱1,384 monthly now exceeds what you can justify spending. You might have discovered free alternatives such as freeCodeCamp or Codecademy. You could be transitioning to a university computer science programme. You may have stepped away from the platform for months and recognise you will not return. None of these reasons reflect negatively on you as a learner. When a platform no longer serves your needs, stopping payment is the correct action.

What happens to your courses after cancellation

Losing access to premium material concerns most subscribers before they cancel. When you cancel your Scrimba Pro subscription, you lose access to premium courses and the ability to earn new certificates. Your account remains active, allowing you to continue using free tier content. All course progress you have already completed stays on your account-you simply cannot unlock new paid material. If you have earned certificates, download them before cancellation. If you have not finished a course, ask yourself honestly: will the renewal charge push you to complete it, or will you simply feel guilty? Your answer typically guides the decision.

Scrimba's pricing in the philippines

Understanding your current payment confirms whether cancellation is the right choice.

These prices are converted from US dollars at the current exchange rate, so they may fluctuate slightly. The critical question is straightforward: does ₱1,384 per month represent genuine value for your current goals? If the answer is no or uncertain, you have identified your signal to proceed with cancellation. Yafee helps you move forward with confidence and walks you through every procedural step.

How to cancel your Scrimba subscription

Scrimba offers cancellation through your account dashboard, and the process takes fewer than five minutes.

Step 1: log in to your Scrimba account

Visit scrimba.com and enter your email address and password. If you have forgotten your password, select "Forgot password" and follow the email recovery instructions. Access your account dashboard once you have logged in successfully.

Step 2: navigate to account settings

Look for the profile icon or menu option, typically located in the top right corner of your dashboard. Select "Settings," "Account," or "Billing" from the dropdown menu. You are looking for a section that displays your current subscription status and payment method.

Step 3: locate your subscription details

Within your account settings, find the section labelled "Subscription," "Billing," or "Plan." This section displays your current plan (Pro Monthly or Pro Annual), the next billing date, and your payment method on file. Take note of your next renewal date-this confirms when your cancellation must be processed to avoid the next charge.

Step 4: select the cancellation option

Look for a button or link that reads "Cancel subscription," "Cancel plan," or "Manage subscription." Click this option. Scrimba may display a confirmation screen asking why you are cancelling or offering a discount to retain you. You are under no obligation to accept a retention offer-proceed with cancellation if you have made your decision.

Step 5: confirm your cancellation

Scrimba will ask you to confirm that you want to cancel. Select the confirmation button to complete the process. The platform will display a confirmation message and send a confirmation email to your registered email address. Save this email as your proof of cancellation.

Step 6: verify cancellation in your account

Log back into your account within 24 hours and check your subscription status. It should now display "Cancelled" or "Free" instead of "Pro." If your status remains "Pro," contact Scrimba support immediately with your cancellation confirmation email as evidence.

Understanding your consumer rights in the philippines

Your right to cancel is protected by Philippine consumer law, and understanding this framework ensures you are treated fairly.

The Consumer Act of the Philippines (Republic Act No. 7394) grants you explicit rights regarding subscription services and recurring charges. Specifically, this law mandates that companies provide clear billing information, process cancellations within a specified timeframe, and refund unauthorised or erroneous charges. The National Bureau of Consumer Protection (NBCP), operating under the Department of Trade and Industry (DTI), enforces these rights and investigates complaints when companies fail to comply.

Your legal position

You have the right to cancel your subscription at any time without penalty. You must receive written or email confirmation of cancellation from Scrimba within 48 hours of your request. You are entitled to a refund for any charges incurred after your cancellation date if Scrimba continues to bill you. If Scrimba refuses to cancel your subscription or continues charging after cancellation, you may file a complaint with the DTI's NBCP office in your region. Yafee recommends keeping all cancellation emails and billing statements as evidence.

What to do if Scrimba refuses to cancel

If Scrimba does not acknowledge your cancellation or continues billing you, take the following steps. First, send a formal written request to Scrimba's registered office address: Åsdalsveien 31C, 1166 Oslo, Norway. Include your account email, subscription dates, and proof of your previous cancellation attempt. Send this by registered mail or email with read receipt enabled. Allow 14 days for a response. If Scrimba does not respond or refuses to cancel, file a complaint with the DTI's NBCP in your province. You will need copies of your subscription confirmation, cancellation request, and all billing statements. The NBCP investigates free of charge and can compel Scrimba to refund unauthorised charges.

Refunds and billing after cancellation

Understanding what to expect financially after you cancel prevents surprises.

Will you receive a refund?

Scrimba's refund policy depends on when you cancel relative to your next billing date. If you cancel before your next renewal date, you will not be charged again, but you will not receive a refund for the current month unless you paid within 48 hours of the renewal. If Scrimba charges you after you cancel, you are entitled to a refund under the Consumer Act of the Philippines. Contact Scrimba support with your cancellation email and latest invoice. Request a refund for the erroneous charge. If Scrimba refuses, escalate to the DTI's NBCP with evidence of the unauthorized billing.

How to monitor your bank account

After you cancel, monitor your bank statement for 30 days to confirm no additional charges appear. Check your credit card, debit card, or payment method statements weekly. If an unexpected Scrimba charge appears, note the date, amount, and transaction ID. Contact your bank immediately to dispute the charge. Provide your bank with your cancellation email as proof you authorised the cancellation. Your bank will initiate a chargeback investigation within 5 to 10 business days. Additionally, forward your bank's dispute reference number to Scrimba's support team and the DTI's NBCP. Yafee advises keeping screenshots of all disputed charges and bank communications.

Common mistakes to avoid when cancelling

Most cancellation problems arise not from Scrimba's policy, but from steps subscribers skip. You can avoid these traps with awareness.

Assuming your subscription auto-cancels

Stopping payment to your credit card does not automatically cancel your Scrimba subscription. If your card expires or you update your payment method, Scrimba will attempt to bill your new card on file or will mark your account as delinquent. You must actively cancel through the dashboard. Do not rely on payment method changes to end your subscription.

Forgetting to download certificates before cancelling

Once you cancel, Scrimba immediately revokes access to paid content, including earned certificates. If you intend to share certificates with employers or educational institutions, download them as PDFs before you confirm cancellation. You cannot retrieve them after your account downgrades to free tier.

Cancelling on your renewal date

If you cancel on the same day your subscription renews, Scrimba will have already processed the charge. Cancel at least 3 to 5 days before your renewal date to ensure the charge does not go through. Check your next billing date in the subscription section and set a calendar reminder 5 days before that date.

Not saving your cancellation confirmation

Scrimba sends a confirmation email when you cancel. If a dispute arises later, this email is your strongest evidence of when and how you cancelled. Save this email to a dedicated folder and forward it to yourself at a secondary email address as backup. Do not delete it until 6 months have passed without any unauthorised charges.

What to do after you cancel Scrimba

Cancellation is complete, but several follow-up actions protect your account and financial interests.

Verify your free tier access within 48 hours

Log into your Scrimba account 48 hours after cancellation. Confirm that your account status now displays "Free" instead of "Pro." Test that you can access free courses but not premium material. If your account still shows "Pro," your cancellation did not process successfully. Contact Scrimba support immediately with your cancellation confirmation email.

Review your bank statements for 60 days

Continue checking your bank statement for two full billing cycles after cancellation. Scrimba is obligated not to bill you again, but processing delays or system errors can result in phantom charges. If you see any Scrimba charges, dispute them with your bank within 60 days of the transaction date. After 60 days, many banks cannot reverse charges, even if they were unauthorised.

Consider alternative platforms if you plan to learn again

If you cancelled Scrimba due to cost, explore alternatives such as freeCodeCamp (free), Codecademy (₱299-599 per month), or Coursera (₱1,200-1,800 per month). Each platform offers different course structures, pricing models, and community features. Yafee recommends researching three platforms before committing to a new subscription to avoid repeating the same cancellation process later.

Comparison of web development learning platforms

If you are considering where to learn after cancelling Scrimba, this table compares your main options available in the Philippines.

Contacting Scrimba if cancellation fails

If you have followed all steps and your cancellation has not processed, or if unauthorised charges continue, contact Scrimba directly using their registered office address and escalate to consumer protection authorities.

Official Scrimba contact address

Send written cancellation requests and disputes to:

Scrimba AS
Åsdalsveien 31C
1166 Oslo
Norway

Send your communication by registered mail with tracking or by email with read receipt enabled. Include your account email address, the date you attempted to cancel, and copies of your cancellation confirmation. Allow 14 days for a response. If Scrimba does not respond or refuses your refund, proceed to the next step.

File a complaint with the DTI's national bureau of consumer protection

You can file a formal complaint with the Department of Trade and Industry (DTI) National Bureau of Consumer Protection (NBCP) if Scrimba refuses to cancel or continues billing you. Visit the DTI website (dti.gov.ph) or visit your nearest DTI regional office. Bring original copies of your subscription confirmation, cancellation request email, and all billing statements showing unauthorised charges. The NBCP will investigate at no cost to you and can order Scrimba to refund you and cease the charges. The investigation typically concludes within 30 to 60 days.

Final checklist before you cancel

Use this checklist to confirm you have prepared properly for cancellation.

• Download and save all earned certificates to your computer before cancelling
• Review your course progress and decide if you will return within 6 months
• Check your renewal date in your account settings
• Note your account email address and current password
• Take a screenshot of your current subscription status
• Confirm your next billing date is displayed correctly
• Identify the correct cancellation button in your account dashboard
• Save your cancellation confirmation email immediately after cancelling
• Set a calendar reminder to verify cancellation 48 hours later
• Plan to check your bank statement weekly for 60 days

Summary and next steps

Cancelling Scrimba is a straightforward process that you can complete in under five minutes through your account dashboard. You have the legal right to cancel under the Consumer Act of the Philippines (Republic Act No. 7394), and the Department of Trade and Industry enforces this right if Scrimba refuses. Monitor your bank statement for 60 days after cancellation to confirm no unauthorised charges occur. If disputes arise, contact Scrimba's registered office in Oslo with evidence of your cancellation, and escalate to the DTI's NBCP if Scrimba fails to respond within 14 days. Yafee has helped thousands of consumers cancel subscriptions cleanly and reclaim their money, and you now have every tool to do the same. Take action today, and protect yourself from unwanted charges tomorrow.