Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Landed, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Landed in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Landed
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Landed subscription with zero hassle
1
Fill in the form
Give us your details and those of your Landed subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Landed. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Landed refuses your cancellation.
Frequently asked questions
Cancel Landed: Step-by-Step Guide
How to cancel Landed and reclaim control of your subscription
Understanding Landed and why cancellation matters
Landed is a cloud-based cost management platform designed to track landed costs-the full expense of importing goods, including freight, duties, and taxes-within SAP B1 systems. If you subscribed through your employer, enrolled in a trial, or signed up directly, you may now face unexpected renewal charges or simply discover the service no longer fits your operational needs. Canceling before your next billing cycle is essential to avoid charges, and Yafee specializes in guiding you through this process with clarity and legal precision.
The subscription operates on an auto-renewal model. Your account automatically renews for a term matching your original plan length unless you actively cancel before the renewal date. Landed does not send advance renewal notices, which means thousands of users discover charges only when they appear on bank statements or invoices. This is why understanding your cancellation options-and acting quickly-protects your budget.
How Landed operates as a subscription service
Landed charges you on a monthly, quarterly, or annual basis, depending on your chosen plan. Each billing cycle renews automatically unless you submit a cancellation request before the renewal date. The terms published at employer.gotlanded.com confirm this structure, but the company provides minimal warning before charging you again.
The platform serves primarily import and supply chain teams, though individuals may access it through employer accounts or promotional trials. Regardless of your billing frequency or access route, the same cancellation rules apply: you must cancel within your current billing period to prevent the next charge.
Common reasons filipino users cancel Landed
Users in the Philippines cancel Landed for several documented reasons: project completion removes the need for cost tracking, employer software changes eliminate the requirement, monthly fees exceed budget constraints, or charges appear for trials you believed were complimentary. Many Filipino users also report difficulty reaching English-language support outside Manila business hours or lack of localized documentation. Whatever your reason, Philippine consumer law protects your right to cancel, and Yafee will guide you step by step.
Your consumer rights when canceling subscriptions in the philippines
The Republic Act No. 7394 (Consumer Act of the Philippines) establishes your legal foundation for canceling any subscription, including software services like Landed.
What the consumer act of the philippines guarantees
Republic Act No. 7394 protects you by requiring subscription services to present fair and transparent terms. This includes clear information about renewal conditions, the right to cancel without penalty if the service fails to match its description, and the right to receive a refund for charges incurred after you submit a written cancellation request before the billing date.
Critically, Philippine law mandates that cancellation must be as simple and accessible as the signup process. If Landed makes cancellation require multiple steps, hidden menus, or customer service contact that remains unreachable, this violates your statutory rights. The Department of Trade and Industry (DTI) and the National Telecommunications Commission (NTC) enforce these protections and will investigate your complaint if Landed refuses cancellation or disputes refunds owed to you.
Your legal position: You may cancel your Landed subscription at any time. If you cancel in writing before your renewal date, you cannot be charged for the next billing cycle. If charges appear after cancellation, you have the right to demand a refund under Republic Act No. 7394. The DTI Consumer Assistance Center and NTC provide free escalation if Landed refuses.
How to escalate if Landed refuses to cancel
Submit your cancellation request in writing to [email protected] with your account email, account number, and the effective cancellation date. Keep a copy of your email and all responses. If Landed does not confirm cancellation within 7 days or charges you after cancellation, file a formal complaint with the DTI Consumer Assistance Center ([email protected]) or the NTC (if digital billing is involved). Provide your email correspondence as evidence. This paper trail demonstrates that you acted in good faith and followed proper procedure.
Landed pricing and billing structure
Landed pricing varies by plan tier and renewal frequency, though the company does not publish a standardized rate card for Philippine customers. Typical annual costs range from USD 1,500 to USD 5,000 (PHP 84,000 to PHP 280,000) depending on your subscription level and feature access.
| Plan tier | Billing frequency | Approximate annual cost (PHP) | Auto-renewal |
|---|---|---|---|
| Starter | Monthly or annual | PHP 84,000-120,000 | Yes |
| Professional | Monthly or annual | PHP 168,000-224,000 | Yes |
| Enterprise | Annual (custom terms) | PHP 280,000+ | Yes |
| Trial | 14-30 days | Free (then auto-renewal) | Yes |
All plans renew automatically. Trial accounts convert to paid subscriptions unless you cancel before the trial ends. Verify your current plan in your Landed account dashboard under Billing or Subscription Settings.
Step-by-step cancellation process
Follow these precise steps to cancel your Landed subscription and prevent future charges.
Step 1: log in and locate your billing settings
- Open your web browser and navigate to your Landed account dashboard.
- Enter your registered email address and password.
- Once logged in, select the Settings or Account menu from the top navigation bar.
- Click Subscription, Billing, or Plans (naming varies by account type).
- Verify your current plan, renewal date, and next billing amount.
- Note your renewal date-this is your deadline for cancellation.
Step 2: submit your cancellation request through landed's portal (if available)
- In your Subscription or Billing section, look for a Cancel Subscription, Manage Plan, or Downgrade button.
- Click this button and confirm that you want to cancel.
- Landed may prompt you to select a reason for cancellation (e.g., "No longer needed", "Too expensive", "Found alternative"). Select the most accurate reason.
- You may see a retention offer (e.g., discount or pause). Decline this if you want to cancel completely.
- Click Confirm Cancellation or Proceed.
- Screenshot or save the confirmation page that appears. This is your proof of cancellation.
- Check your email for a cancellation confirmation message within 1 hour. If you do not receive confirmation within 24 hours, proceed to Step 3.
Step 3: send a written cancellation email if no portal option exists
- Open your email client and draft a new message to [email protected].
- In the subject line, write: "Subscription Cancellation Request - [Your Email Address]" (example: "Subscription Cancellation Request - [email protected]").
- In the email body, include the following information:
- Your full name and registered account email address.
- Your Landed account number (found in your account dashboard or billing invoice).
- Your current billing cycle end date.
- The date you want the cancellation to take effect (must be before the renewal date).
- A clear statement: "I request immediate cancellation of my Landed subscription, effective [cancellation date]. I do not wish to renew for the next billing cycle."
- Send the email and request a read receipt or reply confirmation.
- Save the email in a dedicated folder for future reference.
Step 4: verify cancellation within 7 days
- Check your email inbox for a cancellation confirmation from [email protected]. This confirmation should state your cancellation date and refund status (if eligible).
- Log back into your Landed account and confirm that your subscription status now shows Cancelled or Inactive.
- If you do not receive confirmation within 7 days, escalate your request (see "Escalation" section below).
- Monitor your bank account or credit card statement for the next billing cycle. No charge should appear after your cancellation date.
Understanding refunds and billing after cancellation
Cancellation typically takes effect on your next renewal date if you submit your request before that date. You will not receive a refund for your current billing period, as you have already received the service.
Refunds are warranted only if you cancel before the billing date and Landed charges you anyway, or if the service failed to match its description during your current cycle. In these cases, file a refund claim with your payment method (credit card, bank transfer, or PayPal) within 30 days of the unwanted charge. Simultaneously, contact Landed support with evidence of your cancellation request and the erroneous charge.
Yafee recommends keeping all invoices, emails, and screenshots for 90 days after cancellation. If a charge appears unexpectedly, this documentation proves you canceled on time and strengthens any dispute or complaint to the DTI.
After cancellation: what happens next
Once your cancellation is confirmed, your access to Landed ends on your cancellation date. You retain the right to download or export any data (e.g., cost reports, import logs) before that date; check your account for an export or download option 7 days before cancellation.
Yafee advises verifying that no charge appears in your next billing cycle. If a charge does appear after your confirmed cancellation date, treat this as a billing error and dispute it immediately with your bank or payment provider. Simultaneously, send a formal complaint to the DTI Consumer Assistance Center with copies of your cancellation email and the erroneous charge as proof of Landed's breach of contract.
Common mistakes to avoid during cancellation
Canceling a subscription is straightforward if you take deliberate action. The most common pitfall is assuming silence means cancellation-it does not. Always obtain written confirmation, whether from Landed's portal or email.
- Mistake 1: Failing to cancel before the renewal date. If you miss this deadline, you will be charged for the next cycle. Verify your renewal date immediately and set a phone reminder 5 days before.
- Mistake 2: Canceling through an unauthorized channel. Do not rely on third-party billing platforms, employer HR systems, or indirect messaging. Use only [email protected] or the official account dashboard.
- Mistake 3: Not keeping records. Screenshots, email confirmation numbers, and timestamps are your only proof if Landed disputes your cancellation. Retain these for at least 90 days.
- Mistake 4: Accepting a retention discount instead of full cancellation. If your goal is to cancel completely, reject discount offers. These often extend your subscription for another term under different terms.
- Mistake 5: Ignoring unexpected post-cancellation charges. If a charge appears after your confirmed cancellation, dispute it with your payment provider within 30 days and escalate to the DTI simultaneously. Do not assume it is a billing error that will resolve itself.
When to escalate your cancellation to regulatory authorities
Escalate your case if Landed fails to respond within 7 days, refuses to cancel, or charges you after cancellation.
Contact the Department of Trade and Industry Consumer Assistance Center at [email protected] or phone 1386 (toll-free). Provide your cancellation email, any responses from Landed, and proof of the disputed charge. The DTI investigates subscription disputes and can compel Landed to refund unauthorized charges or enforce cancellation.
If the charge originated through digital payment (e.g., PayPal, online banking), also file a report with the National Telecommunications Commission (NTC) at [email protected]. Include the same documentation.
Cancellation checklist
Use this checklist to ensure you have completed every necessary step.
| Action | Completed | Date / reference |
|---|---|---|
| Logged into Landed account and verified renewal date | ☐ | |
| Submitted cancellation through account portal or email | ☐ | |
| Received cancellation confirmation from Landed | ☐ | |
| Saved cancellation confirmation (screenshot or email) | ☐ | |
| Verified account shows "Cancelled" or "Inactive" status | ☐ | |
| Monitored bank/card statement for 7 days-no charge appeared | ☐ |
Comparing your alternatives
If you are unsure whether to cancel or downgrade, review these options.
| Option | Best for | Cost impact |
|---|---|---|
| Full cancellation | Users who no longer need import cost tracking | Charge stops after current cycle |
| Downgrade to Starter tier | Users wanting reduced features and lower cost | Lower monthly or annual charge |
| Pause subscription (if available) | Users needing temporary access suspension | No charge during pause period |
| Switch to annual billing | Users wanting lower per-month cost | Usually 15-20% savings per annum |
Why yafee simplifies subscription cancellation
Yafee specializes in translating complex subscription contracts into clear, actionable steps. Our legal team analyzes cancellation terms for services like Landed and ensures you understand your rights under Philippine law. Yafee has helped thousands of consumers cancel unnecessary subscriptions without penalty, recover erroneous charges, and escalate disputes to regulatory authorities when companies fail to comply.
Visit Yafee.com to explore additional guides on canceling business tools, software subscriptions, and digital services. Yafee's resources are free, legally grounded, and updated monthly to reflect changes in consumer protection law.
Frequently referenced contact details
Save these details for your records:
- Landed support email: [email protected]
- Department of Trade and Industry (DTI) Consumer Assistance: [email protected] | Phone: 1386 (toll-free)
- National Telecommunications Commission (NTC): [email protected]
- Yafee cancellation guide hub: www.yafee.com/cancel
Summary: take control of your subscription today
Canceling Landed requires clear communication, documented proof, and awareness of your legal rights under the Consumer Act of the Philippines. Act before your renewal date, request written confirmation, and retain all correspondence. If Landed refuses or charges you after cancellation, escalate to the DTI or NTC-you are protected by law.
Yafee has guided thousands of Philippine consumers through subscription cancellations like yours. Our step-by-step process removes ambiguity and ensures you cancel without hidden fees or disputes. Your budget is yours to control, and subscription services must respect your cancellation requests promptly and completely.
Begin your cancellation today using the steps above, and visit Yafee.com if you need guidance on canceling other services or filing complaints with regulatory authorities. Yafee is your trusted partner in reclaiming control of your digital subscriptions.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Landed?
Join over 30,000 users who already trust us.