How to cancel Pattern: your step-by-step guide to ending your go deeper+ subscription in new zealand
What Pattern is and why you might want to cancel
Pattern is a personalised astrology and relationship insights application available on iOS, Android, and via web browser. The service offers tiered subscription plans, including Go Deeper+, which unlocks premium audio content, guided meditations, astrology classes, and dating features powered by relationship compatibility matching. If you have subscribed to Pattern and now wish to cancel, you have come to the right place. Yafee specialises in helping New Zealand consumers navigate subscription cancellations with clarity and confidence, and we will walk you through every step of the process.
Where Pattern operates in new zealand
You can access Pattern through the Apple App Store, Google Play Store, or directly via the Pattern website. The platform you used to subscribe determines your cancellation method. The good news is that cancelling is straightforward once you identify which service processed your subscription.
Pattern pricing and subscription types
Pattern charges in New Zealand dollars (NZD) for its premium Go Deeper+ plans. Monthly subscriptions auto-renew unless you actively cancel, making it essential that you understand your billing cycle before you request cancellation. Annual plans offer better value but lock you into a 12-month commitment. The following table outlines the pricing and features available to New Zealand subscribers.
| Plan |
Price (NZD) |
Billing cycle |
Features |
| Go Deeper+ Monthly |
$14.99 |
Monthly auto-renewal |
Premium audio, meditations, astrology classes, Time Travel, Connect dating |
| Go Deeper+ Annual |
$99.99 |
Yearly auto-renewal |
Same premium features, fixed rate for 12 months |
| Pattern Free |
Free |
N/A |
Daily readings, limited features, no premium content |
Why you might decide to cancel Pattern
Cancelling a subscription is a personal decision that deserves no justification. You might be reducing your app expenses, finding that the content does not align with your interests, or simply wanting to pause your membership temporarily.
Common reasons to cancel
Pattern subscribers frequently cancel because they have completed their exploration of the premium content, prefer alternative wellness or astrology applications, or wish to manage their monthly spending more carefully. Some users cancel temporarily and re-subscribe during periods when they feel the service offers greater value. Your subscription status is entirely your choice, and Yafee respects that cancellation decisions are personal and final.
How to cancel Pattern: step-by-step instructions
Your cancellation method depends entirely on the platform through which you subscribed. Yafee recommends that you identify your subscription source first, then follow the relevant instructions below. Each pathway takes only a few minutes to complete.
Cancel Pattern via the apple app store
If you subscribed through your iPhone or iPad, you will cancel through Apple's subscription management system. Apple processes all App Store cancellations independently; Pattern itself does not manage the cancellation on its end.
- Open the App Store application on your iPhone or iPad.
- Locate the App Store icon on your home screen.
- Tap your profile icon in the top right corner of the screen.
- This icon typically displays your photograph or initials.
- Select "Subscriptions" from the menu options that appear.
- You will see a list of all active and cancelled subscriptions.
- Find "Pattern" (or "The Pattern") in your list of active subscriptions.
- Subscriptions are listed alphabetically.
- Tap "Pattern" to view your subscription details.
- You will see your current plan, next renewal date, and payment method.
- Apple may offer you a discounted renewal rate to retain your subscription; decline this offer unless you genuinely wish to stay.
- Select "Cancel Subscription" or "Cancel Free Trial."
- If you see an option to downgrade to the free version of Pattern, that is an alternative to full cancellation.
- Confirm the cancellation by tapping the final "Confirm" or "Cancel Subscription" button when prompted.
- Apple will display an on-screen confirmation message.
- Take a screenshot of this message for your records.
- Check your email inbox for a confirmation message from Apple within minutes.
- Apple sends confirmation emails to your registered Apple ID email address.
- If you do not receive an email within 5 minutes, verify that your cancellation was processed by returning to the Subscriptions menu.
Cancel Pattern via google play store
Android users cancel subscriptions through Google Play, which manages billing independently from Pattern. The process mirrors Apple's structure but uses Google's interface.
- Open the Google Play Store app on your Android device.
- The Play Store icon typically appears on your home screen.
- Tap your profile icon in the top right corner of the screen.
- This icon displays your photograph or initials.
- Select "Manage your Google Account" or "Account" from the dropdown menu.
- You may see "Subscriptions" listed directly in the menu; if so, tap it and skip to step 5.
- Navigate to the "Subscriptions" tab at the top of the screen.
- This tab displays all your active and expired subscriptions.
- Locate and tap "Pattern" from your list of active subscriptions.
- Subscriptions are listed alphabetically.
- Review your subscription details, including your next renewal date and payment method.
- Google may display a special offer to retain your subscription; you may accept or decline as you wish.
- Tap "Cancel Subscription" at the bottom of the subscription details screen.
- You may see a page asking why you are cancelling; this is optional feedback and does not affect your cancellation.
- Confirm your cancellation when Google asks you to verify your decision.
- Google will display a confirmation message on screen.
- Screenshot this message for your records.
- Verify that Google sends you a confirmation email to your registered Gmail address within minutes.
- If no email arrives within 5 minutes, return to your Subscriptions menu and check that Pattern now appears under "Expired subscriptions."
Cancel Pattern via the Pattern website
If you subscribed directly through Pattern's website using a credit or debit card, you will cancel through your account settings on the Pattern site itself.
- Visit the Pattern website and log in with your account credentials.
- Enter your email address and password.
- Navigate to your account settings or subscription management page.
- This is typically found in a "Settings," "Account," or "My Account" menu, often located in your profile dropdown.
- Locate your active subscription and review your current plan and renewal date.
- Make note of your next billing date.
- Select "Cancel Subscription" or "Manage Subscription."
- Pattern may display a retention offer or ask you to confirm your reason for cancelling; these steps are optional.
- Confirm your cancellation when prompted.
- Pattern should display an on-screen confirmation message.
- Screenshot this message and save it to your records.
- Check your registered email address for a cancellation confirmation from Pattern within 24 hours.
- Pattern typically sends a confirmation email to the address linked to your account.
- If you do not receive an email, log back into Pattern and verify that your subscription status has changed to "Cancelled."
Your legal position under new zealand consumer law
As a New Zealand consumer, you are protected by the Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986 (FTA). These laws establish your rights when cancelling a subscription service.
Your rights when you cancel
The Consumer Guarantees Act provides that services must be supplied within a reasonable time and fit for their intended purpose. If you have cancelled Pattern and you are entitled to a refund under the service provider's terms, or if Pattern has failed to deliver the service you paid for, you have the right to pursue recovery. Furthermore, if Pattern has engaged in misleading conduct or failed to provide clear cancellation information, this may constitute a breach of the Fair Trading Act. Yafee recommends that you retain all confirmation emails and screenshots of your cancellation, as these serve as evidence of your request if you need to escalate a dispute.
What Pattern is obliged to do
Pattern must confirm your cancellation in writing (by email) within a reasonable timeframe, typically within 24 to 48 hours. If you have cancelled, Pattern must cease charging your payment method immediately at the end of your current billing period. If you are entitled to a refund and Pattern refuses to provide one, you may lodge a complaint with the Commerce Commission, New Zealand's consumer protection authority. Yafee advises that you contact the Commerce Commission if Pattern does not respond to your cancellation request within 14 days or if you are charged after confirming cancellation.
Refunds and what happens after you cancel
Understanding what occurs after you cancel is crucial to managing your subscription account and finances.
When does your access end?
In most cases, your access to Pattern's premium features continues until the end of your current billing period. If you cancel mid-month, you retain access to Go Deeper+ until your next renewal date would have occurred. After that date, your account reverts to the free version of Pattern, and you will no longer be charged. Yafee recommends that you note your next renewal date (visible in your cancellation confirmation) so that you know exactly when your access will cease.
Refund eligibility and timelines
Refunds for Pattern are not automatic and depend on the reason for your cancellation and the timing within your billing cycle. If you cancelled within 7 days of a new charge and you did not use the service substantially, you may be eligible for a refund under the Fair Trading Act's provisions for cooling-off or change of mind. Nevertheless, if you have already used Pattern extensively, a refund is unlikely. The following table outlines typical refund scenarios.
| Scenario |
Refund eligibility |
Action |
| Cancelled within 7 days of payment |
Possible |
Contact Pattern support and request a refund, citing Fair Trading Act provisions |
| Cancelled after 7 days but before renewal |
Unlikely unless service failed |
Verify that no further charges occur after your cancellation date |
| Charged after cancellation confirmation |
Eligible for full refund |
Contact Pattern immediately, provide your cancellation confirmation, and request the charge be reversed |
| Service was unavailable or non-functional |
Eligible |
Request a refund citing breach of consumer guarantees; escalate to Commerce Commission if Pattern refuses |
How to request a refund
If you believe you are entitled to a refund after cancelling Pattern, you must contact Pattern's customer support team directly. Yafee recommends that you provide your cancellation confirmation email, your account email address, and the specific reason you are requesting a refund. Pattern's support team typically responds within 5 to 10 business days. If Pattern denies your refund claim and you believe your claim is valid under the Fair Trading Act or Consumer Guarantees Act, you may escalate your complaint to the Commerce Commission at www.comcom.govt.nz.
Common mistakes to avoid when you cancel
Cancellation can feel straightforward, but small errors can leave you confused or still charged. Yafee has helped thousands of consumers avoid these pitfalls, and we want you to do the same.
Not confirming cancellation in writing
Simply deleting the app does not cancel your subscription. You must use your app store's subscription management system or Pattern's website to formally cancel. Deletion alone leaves your subscription active, and you will continue to be charged. Always ensure you receive an on-screen confirmation and a follow-up email before you consider the cancellation complete.
Cancelling at the wrong time in your billing cycle
If you cancel after your renewal date, you will be charged for the next period immediately, and you will then have to request a refund. To avoid an unwanted charge, cancel before your next renewal date. Check your subscription details in your app store account or Pattern account to confirm your renewal date before you proceed with cancellation.
Assuming your refund is automatic
Refunds are not processed automatically when you cancel. If you are entitled to a refund under the Fair Trading Act (for example, cancellation within 7 days of purchase), you must request it explicitly from Pattern. Assuming the refund will arrive without asking often means you will not receive it.
Not saving your cancellation proof
Screenshots of your cancellation confirmation and copies of your confirmation emails are your evidence if a dispute arises. If you are charged after cancellation, you will need this proof to recover your money. Store these documents in a folder or cloud storage so that they are accessible if you need to contact the Commerce Commission.
After you cancel: what you need to know
Cancellation does not end immediately, and understanding the timeline ensures you avoid surprise charges and retain access for as long as you are entitled.
Your access window after cancellation
After you cancel, your access to Pattern's Go Deeper+ features typically continues through the end of your current billing period. If you cancel on day 15 of a 30-day monthly subscription, you will retain access until day 30, at which point your account downgrades to the free version. This grace period means you do not lose access mid-month simply because you cancelled.
Preventing accidental re-subscription
Pattern may invite you to re-subscribe at a discounted rate after you cancel, either via email or in-app notifications. Do not accidentally tap a re-subscription offer unless you genuinely intend to restart your subscription. These offers are designed to re-engage former users, and one click may reactivate your billing immediately.
Downgrading versus cancelling
If you want to retain access to Pattern's free features but no longer want premium content, you may downgrade to the free plan instead of cancelling entirely. This avoids losing your account history and reading data. Downgrading is available through the same subscription management menus in your app store or on Pattern's website; select "Downgrade" instead of "Cancel Subscription" if this option applies to your situation.
How to monitor your account after cancellation
Vigilance after cancellation protects you from erroneous charges and ensures that Pattern respects your cancellation request.
Check your payment method for unauthorised charges
Review your credit card or debit card statements for the first three months after you cancel. If Pattern charges you after your cancellation confirmation, report it immediately to your bank and to Pattern. Your bank can issue a chargeback if Pattern refuses to refund an unauthorised charge. Yafee recommends that you set a reminder on your phone to check your bank statement on your original renewal date; if no charge appears, your cancellation has taken effect.
Verify your subscription status online
One week after you cancel, log back into your app store account (Apple or Google) and confirm that Pattern now appears under "Expired subscriptions" or "Cancelled subscriptions" rather than "Active subscriptions." If Pattern still shows as active, your cancellation may not have processed, and you should repeat the cancellation steps immediately.
Pattern subscription comparison and alternatives
Understanding your other options helps you make an informed decision about whether cancellation is right for you or whether downgrading suffices.
| Service |
Monthly cost (NZD) |
Key features |
Cancellation ease |
| Pattern Go Deeper+ |
$14.99 |
Premium audio, meditations, dating, astrology classes |
App store or web-based |
| Pattern Free |
Free |
Daily readings, basic features |
N/A (no subscription) |
| Co-Star (astrology competitor) |
$14.99 approx. |
Astrology, dating features, cosmic guidance |
App store subscription management |
| Headspace (meditation and wellness) |
$14.99 approx. |
Guided meditations, sleep sounds, courses |
App store subscription management |
Your cancellation checklist
Yafee has compiled a final checklist to ensure you do not miss any steps and that you remain protected throughout the cancellation process.
- Identify whether you subscribed through Apple App Store, Google Play Store, or Pattern's website.
- Log into your app store account or Pattern account using your registered email and password.
- Navigate to your subscription management or account settings page.
- Locate Pattern in your list of active subscriptions.
- Review your next renewal date and current billing cycle.
- Tap or select "Cancel Subscription" and confirm your cancellation.
- Screenshot the on-screen confirmation message immediately.
- Verify that your registered email receives a cancellation confirmation from Apple, Google, or Pattern within 24 hours.
- Save all confirmation emails and screenshots in a folder for future reference.
- Check your bank or card statement one week after cancellation to confirm no charge has been processed.
- Log back into your app store account 7 days after cancellation and confirm Pattern now shows as "Cancelled" or "Expired."
- If you are charged after cancellation, gather your confirmation proof and contact Pattern support immediately.
- If Pattern refuses to process a refund you believe you are entitled to, file a complaint with the Commerce Commission via www.comcom.govt.nz.
If you encounter difficulties cancelling through your app store or if you need to pursue a refund or dispute, contacting Pattern directly may be necessary. Yafee recommends that you have your cancellation confirmation email and account details on hand before you reach out.
Pattern's contact information
Pattern does not publish a specific cancellation mailing address on its website. Consequently, your first point of contact should be through the in-app support feature or via email to Pattern's customer support team. You can typically find a contact form or support email address within the Pattern app under "Settings" or "Help." If you need to escalate your complaint, you may direct correspondence to Pattern's parent company's New Zealand office address. Yafee recommends requesting an acknowledgment of receipt when you submit your complaint, and retaining a copy of all correspondence for dispute resolution purposes.
If Pattern fails to respond
If Pattern does not respond to your cancellation or refund request within 14 days, or if you have evidence that Pattern has breached the Consumer Guarantees Act or Fair Trading Act, lodge a formal complaint with the Commerce Commission. The Commerce Commission is New Zealand's statutory consumer protection authority and has the power to investigate complaints, issue enforcement orders, and in some cases award compensation. Yafee advises that you include copies of your cancellation confirmation, all correspondence with Pattern, and your bank statements showing the disputed charges when you file your complaint.
Final thoughts on cancelling your Pattern subscription
Cancelling Pattern is a straightforward process once you understand which platform processed your subscription and follow the correct procedural steps. Whether you are stepping away temporarily, seeking to reduce your monthly expenses, or simply exploring other services, your decision to cancel is valid and deserves a smooth, frictionless experience. New Zealand consumer law protects your right to cancel, and both the Consumer Guarantees Act and Fair Trading Act provide recourse if Pattern fails to honour your cancellation request or charges you without consent. Yafee has helped thousands of New Zealand consumers cancel their subscriptions with confidence, and we encourage you to save all your confirmation documents, monitor your account statements, and escalate to the Commerce Commission if any issues arise. Your subscription is yours alone to manage, and Yafee remains committed to ensuring that companies respect that choice.