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Frequently asked questions
Cancel Speechify: The Right Way in Nigeria
How to cancel Speechify in nigeria and get your money back
What Speechify is and why nigerians use it
Speechify is an AI-powered text-to-speech application that converts written content-documents, web pages, and scanned text-into spoken audio. The service works across iOS and Android phones, desktop computers, and web browsers, making it accessible to students, professionals, and anyone who prefers listening to reading.
The platform operates on a freemium model. Your paid subscription unlocks premium voices, unlimited reading minutes, AI Studio credits for creating custom voices, and access to audiobook collections. Most Nigerians purchase subscriptions directly via Speechify's website or through app stores: the Apple App Store or Google Play.
If you have subscribed and now wish to cancel, this guide walks you through the exact cancellation steps, what happens to your access, and how to claim a refund if you qualify. Yafee has helped thousands of consumers navigate subscription cancellations and secure refunds they are entitled to under Nigerian consumer law.
How Speechify charges in nigeria
Speechify offers monthly, quarterly, and annual subscription tiers. Charges appear on your payment method in USD, converted to Nigerian Naira (₦) at your bank's current exchange rate. If you subscribed through Apple or Google Play, the platform deducts the fee first, then Speechify receives its share.
Annual plans typically offer the lowest per-month cost but require a 12-month commitment. Monthly plans provide flexibility at a higher overall price.
Speechify pricing overview (as of 2026)
| Plan | Billing cycle | Approximate NGN cost (monthly equivalent) | What you get |
|---|---|---|---|
| Free | Unlimited | ₦0 | Basic voices, limited reading minutes per day |
| Premium (Monthly) | Monthly | ₦7,500 to ₦9,000 | All voices, unlimited reading, AI Studio time |
| Premium (Quarterly) | Every 3 months | ₦6,500 to ₦7,500 equivalent | Same as monthly, modest savings |
| Premium (Annual) | Every 12 months | ₦4,500 to ₦5,500 equivalent | Same as monthly, best value |
| Audiobook credits | À la carte | ₦1,500 to ₦3,000 per credit | One audiobook per credit, non-refundable |
Exchange rates fluctuate daily, so your exact cost in naira depends on your bank and the purchase date. Always check your statement for the precise charge.
Your consumer rights in nigeria when cancelling Speechify
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 grants you explicit rights when purchasing digital services, including text-to-speech subscriptions.
What the law guarantees you
Under the FCCPA, you have the right to cancel subscriptions and direct Speechify to stop all charges. Speechify must honour your cancellation request immediately. If the company continues billing after you have cancelled, that constitutes a breach of your consumer rights.
The Federal Competition and Consumer Protection Commission (FCCPC)-Nigeria's consumer protection regulator-enforces these rights. You may lodge a complaint with the FCCPC if Speechify refuses to honour your cancellation or continues unauthorised charges.
Refund entitlements under nigerian law
The FCCPA entitles you to a refund if Speechify fails to deliver the service as described, overcharges you, or bills you after cancellation. However, Speechify's own refund policy is narrow: the company typically refunds only within 7 days of purchase in cases of billing errors, account compromise, or minimal usage on annual plans.
If Speechify denies a legitimate refund, you have two escalation routes. First, contact your bank and dispute the transaction with evidence that the service was not delivered as promised or that charges continued after cancellation. Second, file a complaint with the FCCPC, which can compel the company to refund you.
Your legal position: You are entitled to cancel Speechify at any time under the FCCPA. The company must cease charges within 48 hours of your cancellation request. Refunds are due for unused subscription periods if you cancel mid-cycle and the company continues charging. Yafee's legal framework supports your right to demand cessation of charges and recovery of wrongful debits.
How to cancel Speechify if you subscribed on the web
Cancelling through Speechify's website is the fastest route and takes under 5 minutes.
Step 1: log in to your Speechify account
- Visit speechify.com in your web browser.
- Enter your email address and password in the login form.
- If you have enabled two-factor authentication, complete that verification step.
Step 2: navigate to your account settings
- Click the profile icon or menu button (usually in the top right corner).
- Select Account Settings or Preferences.
- Look for the Subscription or Billing section.
Step 3: locate your active subscription
- In the subscription section, you will see your current plan (Monthly, Quarterly, or Annual).
- Note the renewal date and the billing amount.
- Locate the button labelled Cancel Subscription, Manage Subscription, or End Membership.
Step 4: confirm cancellation
- Click the cancel button.
- Speechify may ask why you are cancelling (optional feedback).
- Review the final confirmation screen, which states the exact date your access will end.
- Click Confirm Cancellation or Yes, cancel my subscription.
Step 5: verify cancellation and save confirmation
- You will receive an on-screen confirmation message with your cancellation reference number.
- Check your email inbox (and spam folder) for a cancellation confirmation email from Speechify within 10 minutes.
- Save this email and reference number for your records.
- Return to your account settings to confirm the subscription now shows as "Cancelled" or "Inactive".
How to cancel Speechify if you subscribed via apple app store
If you purchased your Speechify subscription through the Apple App Store on iPhone or iPad, you cancel via Apple's subscription management tool, not Speechify's website.
Step 1: open the settings app on your apple device
- On your iPhone or iPad, tap Settings.
- Tap your Apple ID name at the top of the screen.
- Tap Subscriptions.
Step 2: find Speechify in your subscription list
- Scroll through your active subscriptions to locate Speechify.
- If you do not see it, check whether you have any other subscription apps you may have forgotten.
Step 3: cancel the subscription
- Tap Speechify.
- Tap Cancel Subscription or Edit.
- Confirm the cancellation by tapping Confirm when prompted.
Step 4: save your cancellation confirmation
- Apple will display a final confirmation screen.
- Take a screenshot of this screen for your records.
- Check your email for an Apple receipt confirming the subscription cancellation.
How to cancel Speechify if you subscribed via google play
If you subscribed to Speechify through Google Play on an Android phone or tablet, cancel via Google's subscription management tool.
Step 1: open google play on your android device
- Open the Google Play Store app on your Android phone or tablet.
- Tap the profile icon in the top right corner.
- Tap Manage my subscriptions.
Step 2: select Speechify from your subscriptions
- You will see a list of all your active subscriptions.
- Locate and tap Speechify.
Step 3: cancel the subscription
- Tap Cancel subscription.
- Google Play may ask why you are cancelling (optional).
- Review the cancellation details and tap Cancel subscription again to confirm.
Step 4: confirm and document the cancellation
- Google Play displays a confirmation screen with your cancellation date.
- Screenshot this confirmation.
- Check your email for a confirmation receipt from Google Play.
What happens after you cancel Speechify
Once you submit your cancellation request, your access to Speechify's premium features continues until the end of your current billing cycle. You do not lose access mid-month if you cancel on the 15th of the month; you retain full access until the renewal date.
Your access period after cancellation
If you cancel a monthly plan on the 15th and your renewal is on the 25th, you can use Speechify until the 25th at no additional charge. After that date, your account reverts to the free tier, and you can no longer access premium voices or unlimited reading minutes.
Speechify's post-cancellation policy
Speechify will not charge you after your current billing cycle ends, provided you cancelled successfully. If you see another charge after cancellation, that is a billing error. Contact Yafee's guidance or your bank immediately to dispute it.
Reactivating your account
If you wish to reactivate Speechify at a later date, you can resubscribe at any time by logging into your account or downloading the app again. There is no penalty for cancelling and resubscribing later.
How to claim a refund if Speechify continues charging you
Speechify's stated refund window is 7 days from purchase. However, Nigerian consumer law grants you broader refund rights if the company violates the FCCPA.
When you qualify for a refund under nigerian law
- Billing error: Speechify charged you twice or charged you after cancellation.
- Service failure: Speechify was unavailable or malfunctioned for extended periods during your billing cycle.
- Fraudulent charge: Someone accessed your account without authorisation.
- Unauthorised recurring charge: Speechify continued charging after you cancelled.
Step 1: contact Speechify directly
- Email Speechify's support team at [email protected] or submit a form at speechify.com/contact.
- Attach a screenshot of the charge on your bank or payment app statement.
- Clearly state the date you cancelled and request a refund for charges after that date.
- Allow 5 to 7 business days for a response.
Step 2: contact your bank if Speechify refuses
- If Speechify does not respond or denies your refund, contact your bank's dispute department.
- Provide your bank with:
- Screenshots of your cancellation confirmation from Speechify.
- Bank statements showing the unauthorised charges.
- The refusal email from Speechify (if applicable).
- File a dispute claim for the unwanted charge as a "billing error" or "service not delivered".
- Your bank can reverse the charge and return the funds to your account within 30 to 60 days.
Step 3: escalate to the FCCPC if your bank declines
- If your bank denies the dispute, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
- Visit fccpc.gov.ng and complete the online complaint form.
- Provide your bank dispute reference, cancellation proof, and evidence of post-cancellation charges.
- The FCCPC investigates and can compel Speechify to refund you.
Common mistakes when cancelling Speechify
Cancelling your subscription is straightforward, but a few missteps can lead to continued charges or missed refunds. Here is what to avoid.
Mistake 1: cancelling via the wrong platform
If you subscribed through Google Play, cancelling on Speechify's website will not stop the charge. Google Play will continue to bill you separately. Always cancel through the platform where you subscribed: Speechify's website, Apple App Store, or Google Play.
Mistake 2: forgetting to confirm cancellation
Clicking "Cancel" does not complete the process. Speechify and app stores require a second confirmation step. Yafee recommends always completing the final confirmation and saving the confirmation email or screenshot before closing the page.
Mistake 3: not documenting your cancellation
Screenshot your cancellation confirmation and save the confirmation email. If Speechify continues charging or denies that you cancelled, this proof is essential for disputing the charge with your bank or the FCCPC.
Mistake 4: assuming your free trial has ended automatically
If you subscribed during a free trial period, the subscription automatically converts to a paid plan after the trial ends unless you cancel before that date. Mark your calendar for trial end dates to cancel before charges begin.
Mistake 5: cancelling but not checking for post-cancellation charges
Monitor your bank statement for 2 to 3 billing cycles after cancellation to ensure Speechify stops charging. If you see a charge after your cancellation date, report it to your bank immediately.
Cancellation address and contact details for Speechify
Speechify does not maintain a Nigerian office address. For cancellations and disputes, use the following contact methods:
| Contact method | Address or details | Response time |
|---|---|---|
| Email support | [email protected] | 5 to 7 business days |
| Online contact form | speechify.com/contact | 5 to 7 business days |
| In-app support | Open Speechify app, tap Help or Support | 5 to 7 business days |
| Dispute escalation (Nigeria) | Federal Competition and Consumer Protection Commission (FCCPC), fccpc.gov.ng | 30 to 60 days |
| Bank dispute | Contact your bank's dispute or chargeback department | 30 to 60 days |
Yafee advises keeping all correspondence in writing (email or contact form) so you have a record if you need to escalate to your bank or the FCCPC.
Checklist for cancelling Speechify in nigeria
Use this checklist to ensure you cancel correctly and protect yourself from continued billing:
- Confirm which platform you subscribed through: Speechify website, Apple App Store, or Google Play.
- Log in to your account on that platform.
- Navigate to your subscription settings.
- Click "Cancel Subscription" and complete the final confirmation step.
- Screenshot the cancellation confirmation screen.
- Save the cancellation confirmation email.
- Note the date your access will end (the end of your current billing cycle).
- Check your bank statement 2 to 3 weeks after cancellation to confirm no further charges appear.
- If a charge appears after cancellation, contact your bank within 30 days to dispute it.
- If your bank denies the dispute, file a complaint with the FCCPC at fccpc.gov.ng.
Summary: your path to cancelling Speechify
Cancelling Speechify in Nigeria is straightforward when you follow the correct steps for your subscription platform. Whether you subscribed via the web, Apple App Store, or Google Play, you can cancel in under 5 minutes. After cancellation, your access continues until the end of your billing cycle, and Speechify must stop all charges.
If Speechify continues billing after cancellation, the Federal Competition and Consumer Protection Act (FCCPA) 2018 entitles you to a refund. Yafee's legal framework supports your right to dispute unauthorised charges with your bank or escalate to the FCCPC.
Document every step of your cancellation and monitor your bank statement for post-cancellation charges. Yafee has helped thousands of consumers cancel subscriptions and recover refunds they are entitled to under Nigerian consumer protection law. If you encounter resistance from Speechify, do not hesitate to escalate to your bank or the FCCPC-you have the law on your side.