How to cancel Breethe in nigeria: your complete legal guide and step-by-step procedure

Understanding Breethe and your subscription rights in nigeria

Breethe is a Montreal-based meditation and sleep application that delivers guided sessions, calming music and wellness tools through your phone or web browser. You subscribe on a recurring basis, meaning you pay regularly to access premium features until you actively cancel. Many Nigerian users struggle to locate the correct cancellation method, and this guide clarifies the legal framework that protects you and the precise steps you must take to exit your subscription without unnecessary charges.

Important: multiple organisations operate under the Breethe name. This guide focuses exclusively on the wellness and meditation app (Montreal-based), not the medical device company that shares the same name. Verify your subscription source by checking your purchase receipt or app store billing history before proceeding.

Why nigerian consumers cancel Breethe

You may cancel for many reasons: the app does not align with your routine, you have found a competing service that serves you better, budget constraints demand difficult choices, or you simply wish to pause your wellness journey. Whatever your reason, the law guarantees you a clear and friction-free path to cancellation.

Identifying which Breethe organisation you subscribed to

Check your receipt or app store history immediately. If you downloaded from Apple App Store or Google Play Store, you are using the meditation app. If you subscribed directly through Breethe.com, your billing account resides on the company's own platform. Yafee recommends screenshotting your confirmation email or receipt before you start the cancellation process, as this protects you if billing disputes arise later.

Breethe pricing and subscription plans in nigeria

Understanding your current plan and billing structure helps you identify which refund policy applies to your situation.

Subscription plan options and costs

Breethe offers monthly, yearly, multi-year and lifetime plans, along with a 14-day free trial for new users. Exact prices in Nigerian Naira (₦) vary by app store and change periodically. Your app store account or Breethe.com dashboard displays your specific charge and billing cycle.

How to locate your exact billing information

Open your app store (Apple App Store or Google Play Store) and navigate to your subscription or billing history section. You will see the exact amount charged in Nigerian Naira, the date of each charge, and the plan name. If you subscribed via Breethe.com, log into your account and visit the Account or Billing section. Yafee advises taking a screenshot of this information before you cancel, as it becomes your evidence if you need to dispute a charge with your bank or the app store later.

Your consumer rights under nigerian law

Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2019 protects you as a consumer, regardless of whether you purchase goods or digital services online.

Key legal protections you hold

You have the right to receive accurate information about the service before you pay. You have the right to cancel digital subscriptions within a reasonable timeframe if the service fails to perform as described. You have the right to request a refund if Breethe does not deliver the promised features or access. You have the right to dispute unauthorised or duplicate charges with your bank or payment provider. The Federal Competition and Consumer Protection Commission (FCCPC) enforces these rights and can investigate complaints against Breethe if the company refuses to comply with Nigerian consumer law.

Your legal position when cancelling

Under the FCCPA 2019, you may cancel your Breethe subscription at any time. The company must honour your cancellation request within 5 to 10 business days. If you paid for an annual or multi-year plan via Breethe.com and cancel within 30 days, you are entitled to a full refund. If you subscribed through Apple App Store or Google Play Store, the app store's refund policy applies (typically 48 hours for iOS, 7 days for Android in Nigeria). If Breethe charges you after you cancel, you may dispute the charge with your bank or file a complaint with the FCCPC.

How to cancel Breethe: step-by-step by platform

Your cancellation method depends on where you subscribed: directly through Breethe.com, Apple App Store, or Google Play Store.

Cancelling a breethe.com web subscription

1. Log into your Breethe account at Breethe.com using your email and password.
   • If you have forgotten your password, click the "Forgot password" link on the login page and follow the recovery instructions sent to your email.
2. Navigate to your Account settings or Billing settings (usually found in the top-right menu under your profile name or initials).
   • Look for a section labelled "Subscriptions," "Billing," "Payment," or "Plans."
3. Locate your active subscription and select the "Cancel subscription" or "Manage subscription" option.
   • Breethe may ask you why you are cancelling; you are not required to provide a reason, but doing so helps the company improve.
4. Confirm your cancellation by clicking "Yes, cancel my subscription" or a similar button.
   • The company will send you a cancellation confirmation email within 24 hours.
5. Verify the cancellation confirmation email arrived in your inbox (check your spam folder if you do not see it within 24 hours).
   • Keep this email as proof of cancellation for your records.

Cancelling your apple app store subscription (iOS)

1. Open the Apple App Store app on your iPhone or iPad.
   • Do not open the Breethe app itself; you must manage subscriptions through the App Store.
2. Tap your profile icon (a circle with your image or initials) in the top-right corner.
   • Select "Subscriptions" from the menu.
3. Find Breethe in your active subscriptions list and tap it.
   • If Breethe does not appear, it is already cancelled.
4. Tap "Cancel Subscription" (the button colour and exact wording may vary by iOS version).
   • Apple may offer you a discount to stay subscribed; you may decline and proceed with cancellation.
5. Confirm your cancellation by following any on-screen prompts.
   • Apple will send you a confirmation email to your registered Apple ID email address.

Cancelling your google play store subscription (Android)

1. Open the Google Play Store app on your Android device.
   • Do not open the Breethe app; you must manage subscriptions through Google Play.
2. Tap your profile icon (usually in the top-right corner) and select "Payments and subscriptions."
   • Then tap "Subscriptions."
3. Find Breethe in your active subscriptions list and tap it.
   • If Breethe does not appear, it is already cancelled.
4. Tap "Cancel subscription" and confirm your choice.
   • Google Play may offer you a discount or pause option; you may decline and proceed with full cancellation.
5. Check your email for a cancellation confirmation from Google Play.
   • Your subscription will remain active until the end of your current billing period, after which it will not renew.

Your refund rights and how to claim them

Refund eligibility depends on your subscription platform and plan type.

Refund conditions for web subscriptions

If you subscribed directly through Breethe.com and purchased a yearly, multi-year, or lifetime plan, you are entitled to a 30-day money-back guarantee. You may request a full refund within 30 days of your purchase, regardless of how many sessions you have used. Monthly subscriptions purchased via Breethe.com are generally not refundable, but if the service did not work as advertised, you may still dispute the charge through the FCCPA framework. Yafee recommends requesting your refund within 14 days to avoid any delays caused by bank processing times in Nigeria.

Refund conditions for app store subscriptions

Apple App Store offers a 48-hour refund window for most subscription charges made in Nigeria. Google Play Store typically allows a 7-day refund period for subscription charges. To request a refund through either app store, you must contact the respective app store's customer support directly, not Breethe. Both Apple and Google will review your request and issue a refund to your original payment method (usually within 5 to 10 business days in Nigeria) if they approve it.

How to request a refund if Breethe refuses

1. Contact Breethe support via email (support email or contact form at Breethe.com) with your request.
   • Include your subscription plan name, the date you purchased it, and the amount you paid.
   • Explain why you believe you qualify for a refund (within 30 days, service not as described, etc.).
   • Attach a screenshot of your billing confirmation.
2. If Breethe denies your refund, contact your bank or payment provider and file a chargeback or dispute.
   • Provide your bank with the cancellation confirmation email and your screenshot of the charge.
   • Your bank will investigate and may reverse the charge.
3. If the dispute process fails, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
   • Visit fccpc.gov.ng and submit a complaint form with your evidence.
   • The FCCPC will investigate on your behalf at no cost.

What happens after you cancel Breethe

Cancellation takes effect immediately, though your access may continue until the end of your current billing period.

Timeline after cancellation

Once you submit your cancellation, Breethe will send you a confirmation email within 24 hours. If you cancelled via the app store, the confirmation comes from Apple or Google, not Breethe. Your subscription will stop renewing after your current billing period ends (for example, if you cancelled mid-month, your access continues until the end of that month). You will not be charged again after the final billing date. If Breethe charges you after cancellation, immediately contact your bank and file a dispute. Yafee advises keeping your cancellation confirmation email indefinitely, as it protects you if a dispute arises months later.

Accessing your data after cancellation

After cancellation, you lose access to premium features but Breethe may retain your account data (meditation history, saved preferences, etc.) for a limited time. If you wish to delete your account entirely, contact Breethe support at the email or contact form on their website and request account deletion. The company typically processes deletion requests within 30 days. If Breethe does not delete your account within 30 days, you may file a complaint with the FCCPC citing your request date and lack of response.

Common cancellation mistakes to avoid

Cancellation is straightforward, but these missteps can delay your exit or leave you exposed to unexpected charges.

Mistake 1: cancelling within the app instead of through the app store

If you subscribed via Apple App Store or Google Play Store, you must cancel through the app store, not through the Breethe app itself. Cancelling only within the Breethe app does not remove your subscription from the app store, and you will still be charged on your next billing date. Always cancel in the exact place where you subscribed.

Mistake 2: not saving your cancellation confirmation

If Breethe disputes your cancellation or charges you after you cancel, your confirmation email is your only proof. Download or screenshot this email immediately and save it to cloud storage (Google Drive, OneDrive, etc.). Do not rely solely on email, as accounts can be hacked or emails deleted accidentally.

Mistake 3: delaying refund requests beyond 30 days

If you purchased an annual or multi-year plan and qualify for the 30-day refund guarantee, submit your request before day 30. After 30 days, Breethe will deny most refund requests. Mark your calendar on the day you purchase so you do not miss this window.

Mistake 4: not monitoring your bank statement for surprise charges

Even after cancellation, check your bank statement for the next two billing cycles to confirm no charges appear. If an unexpected charge appears after your cancellation date, contact your bank immediately and dispute it, citing your cancellation confirmation as evidence.

Comparing Breethe with similar wellness apps in nigeria

Before you cancel, you may want to understand how Breethe compares to other meditation and wellness options available to Nigerian users.

Contact information and complaint escalation for Breethe

If Breethe fails to honour your cancellation or refund request, you have multiple escalation routes.

Contacting Breethe directly

Submit your cancellation or refund request through Breethe's support contact form at Breethe.com or email their support address directly (check the company website for the current support email). Include your full name, account email, subscription plan details, and the date of your purchase. Expect a response within 5 to 10 business days. If Breethe does not respond within 10 business days, escalate your complaint to the FCCPC.

Escalating to the app store (if applicable)

If you subscribed via Apple App Store, contact Apple directly through the Apple Support app or website (support.apple.com). If you subscribed via Google Play Store, contact Google Play Support through your account settings or play.google.com/support. Both app stores can issue refunds directly if Breethe fails to do so.

Filing a complaint with the FCCPC

If Breethe refuses to cancel, provide a refund, or respond to your complaints, file a formal complaint with the Federal Competition and Consumer Protection Commission (FCCPC) at fccpc.gov.ng. You may submit your complaint online or by mail. Include your name, email, phone number, Breethe account details, proof of payment (screenshot or receipt), your cancellation request and Breethe's response (or lack thereof), and the amount in dispute. The FCCPC will investigate at no cost to you and can order Breethe to refund you or face penalties under the FCCPA 2019.

Disputing the charge with your bank

If Breethe charges you after you cancel or refuses to refund you, contact your bank and request a chargeback or dispute on the transaction. Provide your bank with your cancellation confirmation email and any correspondence with Breethe. Your bank will retrieve your transaction records and may reverse the charge within 7 to 30 days, depending on your bank's process.

Key takeaways and next steps

Cancelling Breethe in Nigeria is straightforward once you know which platform you subscribed to and which legal protections apply. Under the Federal Competition and Consumer Protection Act (FCCPA) 2019, you have the right to cancel at any time and claim a refund if the service fails or you cancel within 30 days of purchasing an annual plan (for web subscriptions). Follow the exact cancellation steps for your platform, save your confirmation email, and monitor your bank statement for two billing cycles after cancellation. If Breethe refuses to cancel or refund, escalate to your app store, your bank, or the FCCPC. Yafee has helped thousands of consumers cancel unwanted subscriptions and secure refunds by following these legal frameworks and procedural steps. Whether you are cancelling to switch to another app or stepping back from meditation practice altogether, you now understand your rights and the exact steps to protect yourself from unnecessary charges in Nigeria.