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Frequently asked questions
Cancel Steezy: The Right Way to Navigate Your Subscription
How to cancel Steezy and recover your money: india's complete guide
Understanding Steezy and why you might want to cancel
Steezy is an online dance education platform offering video lessons across multiple styles, from hip-hop to popping, at beginner and intermediate levels. The platform provides instructor-led classes, practice tools like speed control and looping, and multi-angle video playback to help you break down choreography step by step.
You access Steezy through the web platform or mobile apps available on the Apple App Store and Google Play. Whether you subscribed to improve your dance skills or simply lost interest, Yafee is here to help you navigate cancellation without friction or hidden charges.
Who uses Steezy
Steezy attracts beginners exploring dance for the first time, intermediate dancers refining technique, and choreography enthusiasts learning popular styles. If you signed up during a free trial, promotional period, or impulse purchase, you are not alone and cancelling is straightforward once you know the steps.
When cancellation makes sense
You might want to cancel if you have completed courses, prefer in-person classes, found alternative platforms, or simply cannot afford the ongoing subscription. Understanding your options and exiting cleanly protects your financial interests, so read through this guide before taking action.
Your consumer rights and legal position
In India, your right to cancel a digital subscription is protected under the Consumer Protection Act, 2019, which applies to online education platforms including Steezy. The Act grants you the right to withdraw from a distance contract within 14 calendar days from the date you receive access to the service, provided the service has not already begun.
Your legal position under indian consumer law
The Consumer Protection Act, 2019 establishes that you have a statutory right to cancel within 14 days of subscription for most digital services. If Steezy has already provided access or commenced the service, your withdrawal right may be limited. However, you retain the right to cancel prospectively (from your next billing date) at any time, and Steezy must honour this request within one billing cycle. If you believe you have been charged unfairly or the cancellation was not processed, you may escalate to the Central Consumer Protection Authority or your state's consumer commission without charge.
When the consumer protection act applies
The Act applies to all subscription-based digital services. If Steezy charged you without explicit consent, failed to disclose terms clearly, or refused a valid cancellation request, you have grounds for a formal complaint. Yafee recommends documenting all communications (emails, screenshots, transaction receipts) before escalating, as evidence strengthens your case with consumer authorities.
Steezy pricing plans and what you pay
Here is what Steezy charges in India across its subscription tiers as of the current billing cycle.
| Plan name | Monthly cost | Billing cycle | What you get |
|---|---|---|---|
| Standard Monthly | ₹1.55 | Monthly | Standard video access, practice tools |
| Standard Yearly | ₹9.90 | Annual (paid upfront) | Standard video access, practice tools, annual commitment |
| Basic Monthly | ₹999.00 | Monthly | Basic tier monthly subscription |
| Basic Yearly | ₹5.90 | Annual (paid upfront) | Basic tier annual access |
| Steezy Yearly Access | ₹9.90 | Annual (paid upfront) | Alternate annual access tier |
Verify your current plan before cancelling
The prices listed above reflect recent Steezy India pricing but may vary depending on promotions, regional changes, or payment method. Before you cancel or request a refund, verify the current price on your purchase screen, whether that is the web platform, Apple App Store, or Google Play. This prevents disputes and ensures accurate refund calculations if you are eligible. Log into your account and check your subscription settings to see exactly what you are being charged and when your next billing date falls due.
How to cancel Steezy on the web
Cancelling your Steezy subscription on the web platform takes fewer than 3 minutes if you follow these steps in order.
Step 1: sign in to your Steezy account
Visit steezy.co in your web browser and enter your email address and password. If you forgot your password, click the "Forgot Password" link on the login page and reset your credentials via email. Ensure you are signed in before proceeding to the next step.
Step 2: navigate to your account settings
Click your profile avatar in the top-right corner of the dashboard. The avatar is typically your initials or a profile photo you uploaded. A dropdown menu will appear with several options.
Step 3: access your subscription management page
Select "Account" from the dropdown menu. This takes you to your account settings page, where you will see your current plan, next billing date, payment method, and subscription status.
Step 4: locate the cancellation option
Look for "Manage Subscription" or "Subscription Settings" on the account page. Scroll down if necessary. You will see your active plan listed with options to modify or cancel your subscription.
Step 5: initiate cancellation
Click "Cancel Subscription" or "Cancel Plan". Steezy may ask why you are cancelling; this feedback is optional and does not delay cancellation. You may skip this step if you prefer not to provide feedback.
Step 6: confirm your cancellation
Confirm your cancellation by clicking "Yes, Cancel My Subscription" or similar wording. You will receive a confirmation email within minutes. Save this email as proof of your cancellation request, as you may need it if a dispute arises.
How to cancel Steezy on the apple app store
If you subscribed to Steezy through the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription management system, not through Steezy itself.
Step 1: open the settings app on your device
Launch the Settings app on your iPhone or iPad. Scroll to the top of the Settings menu and tap your name or Apple ID profile picture.
Step 2: navigate to subscriptions
Tap "Subscriptions" in the menu. You will see a list of all active and expired subscriptions linked to your Apple ID.
Step 3: find and select Steezy
Locate "Steezy" in the subscriptions list and tap on it. You will see your current plan, renewal date, and cancellation option.
Step 4: cancel your subscription
Tap "Cancel Subscription" or "Cancel Free Trial" if applicable. Confirm the cancellation when prompted. Apple will send you a confirmation email, and your subscription will remain active until the current billing cycle ends.
How to cancel Steezy on google play
If you subscribed to Steezy through Google Play on an Android device, you must cancel through Google Play's subscription management system.
Step 1: open the google play store app
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner of the screen.
Step 2: access your account menu
Tap "Manage your Google Account" or "Settings" depending on your device version. Navigate to the "Subscriptions" tab.
Step 3: find Steezy in your active subscriptions
Locate "Steezy" in the list of active subscriptions and tap on it. You will see your plan details and next renewal date.
Step 4: cancel through google play
Tap "Cancel Subscription". Google Play will ask you to confirm and may offer a retention discount; decline if you wish to proceed. Your subscription will terminate at the end of the current billing cycle.
Contacting Steezy directly for cancellation support
If you encounter technical difficulties or Steezy does not display a cancellation option in your account, contact Steezy India directly through the following channels.
Email contact for cancellation
Send a cancellation request email to [email protected]. Include your full name, registered email address, and account details (subscription plan and billing date). Request written confirmation of your cancellation. Keep a copy of your email as proof of your request. Steezy should respond within 5 to 7 business days and confirm that your subscription has been cancelled.
Phone contact for cancellation
Call Steezy India at +91 9175936867 during business hours. Provide your account information and clearly state that you wish to cancel your subscription. Ask the representative to send you a confirmation email after the call. Note the representative's name and the date and time of your call for your records.
What happens after you cancel your Steezy subscription
Once you cancel, Steezy will honour your request immediately on the web or by email, or at the end of your current billing cycle if you cancelled through the App Store or Google Play.
Access during the final billing period
You retain full access to Steezy content until your current subscription period ends. For example, if you cancel mid-cycle but your renewal date is 15 days away, you can continue using all features until day 15. After the renewal date passes, you lose access to paid content.
Billing after cancellation
After cancellation, Steezy will not charge you again. No further recurring payments will occur. If you are charged after cancellation, contact Steezy immediately and request a refund, citing the cancellation confirmation email as proof. Yafee recommends checking your bank or payment app within 2 to 3 billing cycles to confirm that no further charges appear.
Your data and account after cancellation
Your account and any saved progress (bookmarks, completed classes, notes) typically remain on Steezy's servers for a limited time. You may be able to log in and view your account, but you cannot access paid features. If you wish to delete your account entirely, contact Steezy India to request account deletion in accordance with data privacy regulations.
Refund eligibility and how to request a refund
Your refund eligibility depends on when you subscribed, how much content you used, and whether you fall within the Consumer Protection Act's 14-day withdrawal window.
Refund within 14 days (Consumer protection act)
If you subscribed to Steezy within the last 14 calendar days and have not used the service extensively, you qualify for a full refund under the Consumer Protection Act, 2019. Submit a refund request to [email protected] with your subscription date and proof of payment (bank statement, app store receipt, or transaction ID). Steezy must process the refund within 7 to 10 business days to your original payment method.
Refund after 14 days
After 14 days, refund eligibility narrows. Steezy may offer a pro-rata refund (refund for the unused portion of your subscription) or no refund at all, depending on its cancellation policy. Check your subscription confirmation email or Steezy's terms of service for the specific policy. If Steezy refuses a refund and you believe the charge was unauthorised, you may escalate to your bank or payment provider for a chargeback or dispute.
How to request a refund formally
Email [email protected] with the subject line "Refund Request". Include your full name, account email, order ID, subscription date, amount paid, and date paid. Explain why you believe you qualify for a refund (within 14 days, technical issues, unauthorised charge, or other reason). Attach proof of payment (screenshot of receipt or transaction confirmation). Send a follow-up email if Steezy does not respond within 10 business days.
Common mistakes to avoid when cancelling Steezy
Cancelling correctly the first time protects you from unexpected charges and dispute hassles. Here are the pitfalls to sidestep.
Mistake 1: deleting the app instead of cancelling the subscription
Simply deleting the Steezy app from your device does not cancel your subscription. Steezy will continue to charge you every month or year. You must cancel through the web, App Store, Google Play, or directly via email. Deleting the app only removes the app from your device; your subscription remains active.
Mistake 2: cancelling on the wrong platform
If you subscribed through the Apple App Store, you must cancel through Apple, not through Steezy's website. If you subscribed through Google Play, cancel through Google Play, not through the Steezy web portal. Cancelling on the wrong platform may fail silently, and you will be charged again at renewal.
Mistake 3: not saving your cancellation confirmation
Always save the confirmation email or screenshot that Steezy sends after cancellation. If a charge appears later, this proof is essential when disputing with your bank or the consumer authority. Without proof, you may struggle to prove you cancelled.
Mistake 4: forgetting to check your next billing date
Before cancelling, note your next renewal date. If you cancel on the 15th and renewal is on the 20th, you still owe 5 days' worth of the subscription. You will retain access until the 20th, and no charge will occur on the 21st. Knowing this date prevents confusion about access loss.
Mistake 5: not following up within 30 days
If you requested a refund but Steezy did not respond or refused unfairly, do not wait months to escalate. File a complaint with the Central Consumer Protection Authority or your state consumer commission within 30 days of the refusal. Timely action strengthens your case and increases the likelihood of recovery.
Checklist for cancelling Steezy successfully
Use this checklist to ensure you complete every step and protect yourself legally.
| Task | Status | Notes |
|---|---|---|
| 1. Note your subscription platform (Web / App Store / Google Play) | ☐ | Critical: cancel on the same platform you subscribed on |
| 2. Check your next billing date | ☐ | Found in Account Settings or subscription confirmation email |
| 3. Verify the amount you are paying | ☐ | Reconcile with the pricing table above |
| 4. Complete cancellation via your chosen method | ☐ | Web, App Store, Google Play, or direct email to [email protected] |
| 5. Save confirmation email or screenshot | ☐ | Store in a safe folder; print if necessary |
| 6. Monitor your bank account after cancellation | ☐ | Check 2 to 3 billing cycles after cancellation for unexpected charges |
Contact Steezy india for cancellation or complaints
If you cannot cancel online or require direct support, contact Steezy India using the contact details below. Yafee recommends always requesting written confirmation (via email) of your cancellation to protect yourself legally.
Email address for cancellations and complaints
Send all cancellation requests, refund demands, and formal complaints to this email address. Include your full name, account email, subscription details, and the reason for your request. Request a response within 7 business days and keep copies of all correspondence.
Phone number for customer support
+91 9175936867
Call during business hours to speak with a Steezy representative. Ask for confirmation of your cancellation via email after the call, and note the date, time, and representative's name for your records.
Escalation if Steezy fails to respond
If Steezy does not cancel your subscription or process a refund within 14 days of your request, you may file a formal complaint with the Central Consumer Protection Authority (CCPA) or your state consumer commission. Yafee has helped thousands of consumers cancel subscriptions and recover money by escalating complaints through these official channels when companies ignore direct requests. You do not need a lawyer to file a complaint, and the process is free.
Summary and next steps
Cancelling Steezy is straightforward once you identify your subscription platform and follow the correct cancellation method. Cancel on the web within your Account Settings, via the Apple App Store on your iPhone, through Google Play on Android, or by emailing [email protected] directly. Save every confirmation email, monitor your bank account for 2 to 3 billing cycles, and escalate to the consumer authority if Steezy fails to honour your cancellation or refund request.
Your rights are protected under the Consumer Protection Act, 2019. Yafee is committed to ensuring you understand those rights and exercise them confidently. If you have any doubt about your cancellation status or eligibility for a refund, contact Steezy India immediately and request written confirmation. Yafee recommends keeping all proof of communication until your account is fully inactive and no further charges appear. With these steps and safeguards in place, you will exit your Steezy subscription cleanly and protect your money.