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Frequently asked questions
Cancel Makesyoufluent: The Right Way
How to cancel Makesyoufluent and protect your money in india
Understanding Makesyoufluent and why you might want to leave
Makesyoufluent is an online language-learning platform that teaches conversation fluency through interactive lessons, AI-driven speaking practice and mobile app tools. The service operates under 360 Mind, UAB, a company based in Vilnius, Lithuania, and accepts subscriptions through Apple App Store, Google Play and direct website purchases.
If you have started a subscription and realised the platform does not match your learning style, budget or schedule, you have the right to cancel. Yafee has helped thousands of consumers in India navigate cancellation procedures across digital services, and this guide walks you through every cancellation method, refund option and consumer protection available to you.
How Makesyoufluent delivers its service
You access Makesyoufluent through a mobile app (iOS or Android) or the web platform. Your subscription renews automatically unless you cancel before the next billing date. The company handles billing through your chosen store (Apple, Google or their website), which means cancellation instructions differ depending on where you purchased.
Why cancellation can feel complicated
Makesyoufluent cannot cancel app-based subscriptions directly because Apple and Google control that billing relationship. If you bought on the website, you must email the company to cancel, which adds a step many users miss. Yafee exists to help you navigate these procedural traps and cancel without unnecessary delays or unexpected charges.
Your consumer rights under indian law
India's Consumer Protection Act, 2019 protects you when you buy digital services, including language-learning subscriptions.
Right to information and withdrawal
You have the right to clear information about pricing, billing frequency and cancellation terms before you pay. Makesyoufluent must disclose auto-renewal terms on its purchase page. If the company failed to provide this information clearly, you may have grounds for a refund under the Consumer Protection Act's unfair trade practice rules. The National Consumer Disputes Redressal Commission enforces these rights across India.
Right to cancel and refund
While digital services that begin immediately may not carry a 14-day automatic refund right, the Consumer Protection Act, 2019 entitles you to fair dealing. If Makesyoufluent fails to deliver the service as promised or continues charging after you cancel, you can file a complaint with your local District Consumer Disputes Redressal Commission. Yafee recommends keeping all receipts and cancellation confirmations as evidence.
Your legal position
In accordance with the Consumer Protection Act, 2019, you are entitled to file a consumer complaint if Makesyoufluent breaches its terms or continues billing after you cancel. You do not need a lawyer to file at the District level. The burden of proof that you cancelled in time rests on you, so document every cancellation attempt. Consequently, screenshots, email confirmations and transaction records become your primary evidence.
Escalation if the company refuses
If Makesyoufluent ignores your cancellation request or continues billing after you cancel, escalate to the District Consumer Disputes Redressal Commission in your state or the National Consumer Disputes Redressal Commission. Document every email, screenshot and payment proof. Yafee advises filing a formal complaint if customer support does not respond within 7 days of your cancellation request.
How to cancel Makesyoufluent step by step
Your cancellation path depends on where you bought the subscription; follow the correct method below to stop charges on your next billing date.
Cancel through apple app store (iOS)
Apple controls all iOS subscriptions and billing, so you must cancel inside the App Store app or device Settings. Makesyoufluent cannot cancel this for you.
- Open the App Store app on your iPhone or iPad.
- Tap your profile icon in the top-right corner (your photo or initial).
- Select Subscriptions.
- Find Makesyoufluent in the list of active subscriptions.
- Tap Cancel Subscription.
- Confirm cancellation when prompted; Apple will show you the final access date.
Pro tip: Check your App Store receipt email to confirm the cancellation within 2 hours. If you see another charge after cancellation, contact Apple Support immediately with your receipt number.
Cancel through google play store (Android)
Google Play controls all Android subscriptions, so you must cancel inside the Google Play app. Makesyoufluent cannot process this cancellation directly.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Select Payments and subscriptions.
- Tap Subscriptions.
- Find Makesyoufluent in your active subscriptions list.
- Tap Cancel subscription.
- Select your reason for cancellation and confirm.
Pro tip: Google Play will ask why you are cancelling; select an honest reason if you wish to provide feedback to the developer. Nevertheless, your cancellation proceeds regardless of your response.
Cancel through the Makesyoufluent website
If you subscribed directly through the Makesyoufluent website (not through an app store), you must contact the company by email to cancel. The company does not offer a self-service cancellation button on its website.
- Gather your account email address and subscription details (start date, plan type).
- Draft a clear cancellation email:
- Subject line: "Subscription cancellation request for [your email address]"
- Body: "I request immediate cancellation of my Makesyoufluent subscription effective today. Please confirm once cancellation is processed and no further charges will be applied."
- Send your email to the official Makesyoufluent support email address found in your welcome email or account settings.
- Wait for a confirmation email; this typically arrives within 24 to 48 hours.
- Save the confirmation email as proof of your cancellation request.
Pro tip: Send your cancellation request at least 5 days before your next billing date. In accordance with standard billing cycles, companies process cancellations on or after the billing date, not before. If you cancel on the 25th but your renewal is the 28th, you risk one final charge.
Pricing and subscription plans
Makesyoufluent offers several subscription tiers; understanding your plan helps you calculate potential refunds and identify which cancellation method applies.
| Plan type | Billing frequency | Approximate cost (INR) | Cancellation method |
|---|---|---|---|
| Monthly (app) | Renews every month | ₹299-399 per month | App Store or Google Play |
| Annual (app) | Renews every 12 months | ₹2,400-3,500 per year | App Store or Google Play |
| Monthly (website) | Renews every month | ₹299-349 per month | Email to Makesyoufluent support |
| Annual (website) | Renews every 12 months | ₹2,200-3,200 per year | Email to Makesyoufluent support |
Your exact cost depends on active promotions and your payment method. Yafee recommends checking your last receipt email to confirm your plan type and billing frequency before you cancel.
Refunds and charges after cancellation
Understanding what happens to your money after you cancel protects you from unexpected charges.
Will you receive a refund?
Refund eligibility depends on your plan and how long you have used the service. Makesyoufluent operates under a non-refund policy for partial months used, which is standard for digital services under Indian consumer law. Nevertheless, you are entitled to a refund if:
- You cancel within 24 hours of purchase (if the company offers this grace period).
- The company continues charging after you submitted a valid cancellation request.
- The service fails to deliver advertised features or functionality.
- The company breached its disclosure obligations under the Consumer Protection Act, 2019.
To claim a refund beyond the cancellation itself, you must file a consumer complaint with your District Consumer Disputes Redressal Commission. Yafee advises keeping all evidence, including screenshots of the service not working, emails to support and billing records.
What happens after your cancellation takes effect
Your cancellation becomes effective on your next billing date. Until that date, you retain full access to Makesyoufluent. After the billing date passes with no charge, your account access ends. You may reactivate your subscription at any time by resubscribing through your app store or the website.
Checking for unauthorised charges
Monitor your bank statement or credit card statement for 30 days after cancellation. If you see a charge from Makesyoufluent or "360 Mind" after your cancellation date, contact your bank immediately and request a reversal. Provide your cancellation confirmation email as evidence. Your bank can dispute the charge within 90 days under RBI guidelines for unauthorised transactions.
Common mistakes that delay or prevent cancellation
Cancelling your subscription is straightforward once you know the traps; most delays stem from misunderstanding where to cancel or missing the billing date deadline.
Mistake 1: cancelling in the wrong place
The most common error is cancelling in the Makesyoufluent app itself rather than in your app store settings. Deleting the app does not cancel your subscription. If you subscribed through Apple or Google, you must cancel through their platforms. Yafee recommends confirming your cancellation method before you start the process by checking your original receipt email, which clearly states where your subscription renews.
Mistake 2: missing the billing date deadline
Cancelling on the same day as your renewal often results in one final charge. Cancellation requests submitted on a weekend or after 6 PM may not process until the next business day, by which time your renewal has already charged. Consequently, submit your cancellation at least 5 days before your next billing date to ensure timely processing.
Mistake 3: no confirmation of cancellation
If you cancel via email to Makesyoufluent support and receive no confirmation, you remain at risk of unexpected charges. Always screenshot your cancellation request and save any confirmation emails. If you do not receive confirmation within 48 hours, send a follow-up email asking for written proof that your subscription has been cancelled.
Mistake 4: confusing cancellation with account deletion
Cancelling your subscription does not delete your account or personal data. Your account remains active in Makesyoufluent's system. If you wish to delete your account entirely (which may activate additional privacy rights), contact Makesyoufluent support separately and request account deletion in accordance with data protection principles.
After cancellation: what to do next
Your subscription is cancelled, but several important steps protect you from unexpected charges and preserve your rights if a dispute arises.
Save all cancellation records
File and date every cancellation confirmation email, screenshot and receipt. Create a dedicated folder on your device or cloud storage containing all proof of cancellation. These documents form your evidence if Makesyoufluent continues charging and you file a complaint with your District Consumer Disputes Redressal Commission.
Monitor your bank statement
Check your statement weekly for 30 days after your cancellation date. If a charge appears from Makesyoufluent or "360 Mind" after your final billing date has passed, report it to your bank immediately. Your bank has procedures to dispute unauthorised recurring charges within 90 days.
File a complaint if charges continue
If Makesyoufluent bills you after you cancelled and your cancellation confirmation email exists, file a formal complaint with your District Consumer Disputes Redressal Commission. The process is free and does not require a lawyer. Yafee recommends filing within 2 months of the unauthorised charge to preserve your rights under the Limitation Act.
Contact your payment provider
If you subscribed via credit card, you can also notify your card issuer of the unauthorised charges. Your bank can reverse charges and block future recurring payments. Furthermore, inform the bank that you cancelled the subscription in writing and attach your cancellation confirmation email.
Comparison: cancel vs. keep your subscription
Before you cancel, consider whether Makesyoufluent delivers value for your learning goals and budget.
| Factor | Keep your subscription | Cancel your subscription |
|---|---|---|
| Cost | ₹299-399/month or ₹2,400-3,500/year | No recurring charges after cancellation |
| Learning progress | Continue building conversational fluency with AI-driven practice | Access ends on your next billing date |
| Alternatives | Makesyoufluent's AI speaking feature is unique among budget platforms | Explore free apps (HelloEnglish, Duolingo) or lower-cost competitors |
| Commitment | Ongoing commitment; renews automatically every month or year | Cancellation is permanent once confirmed |
| Refund | No refund for partial months used | No refund unless service failure or non-disclosure |
| Time to cancel | No action needed | 5-10 minutes to complete cancellation |
Yafee recommends a trial period before committing to an annual plan. If you are unsure about continuing, start with a monthly subscription and cancel after 30 days if the platform does not meet your needs.
Where to find makesyoufluent's cancellation contact details
If you subscribed through the Makesyoufluent website and must cancel by email, locate the official contact address in your welcome email or account settings.
Official support contact:
- Email: [email protected] (or the support address in your account welcome email)
- Response time: 24 to 48 hours
- Company: 360 Mind, UAB, Vilnius, Lithuania
Always use the email address from your original welcome email or the official website, never reply to promotional emails. If Makesyoufluent support does not respond within 48 hours, send a follow-up email and copy the National Consumer Disputes Redressal Commission as a courtesy notification. Yafee recommends documenting the date and time of your email send, along with any read receipts or delivery confirmations from your email provider.
Final steps: your cancellation checklist
Use this checklist to ensure you cancel Makesyoufluent without missing critical steps.
- Step 1: Check your receipt email to confirm whether you subscribed via Apple App Store, Google Play or the Makesyoufluent website.
- Step 2: Note your next billing date from your receipt or account settings; plan to cancel at least 5 days before this date.
- Step 3: Follow the cancellation method for your platform (App Store, Google Play or email).
- Step 4: Save your cancellation confirmation email or screenshot immediately.
- Step 5: Monitor your bank statement for 30 days after your final billing date.
- Step 6: If an unauthorised charge appears, contact your bank and file a reversal request within 90 days.
- Step 7: If Makesyoufluent disputes your refund, file a complaint with your District Consumer Disputes Redressal Commission within 2 months.
Conclusion: protect yourself and cancel with confidence
Cancelling Makesyoufluent is simple once you understand your platform and your legal rights. India's Consumer Protection Act, 2019 protects you from undisclosed auto-renewals and unfair billing practices. Whether you cancel via Apple, Google or email, keep all confirmation records and monitor your statement for 30 days.
If Makesyoufluent continues charging after you cancel or refuses to acknowledge your cancellation request, you have recourse through your District Consumer Disputes Redressal Commission at no cost. Yafee has helped thousands of consumers navigate digital service cancellations across India, and this guide equips you with every step and legal safeguard you need. Furthermore, Yafee remains your trusted resource for cancellation guidance across platforms and providers, ensuring you reclaim control of your subscriptions and protect your money.
Start your cancellation today using the method that matches your subscription type, and confirm it within 48 hours. Your financial security depends on timely action and thorough documentation.
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