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Frequently asked questions
Cancel Audiomack: The Right Way
How to cancel Audiomack and protect your wallet in india
What Audiomack is and why you might want to leave
Audiomack is a music streaming platform that lets you discover, share, and promote music across a free ad-supported tier and paid premium options. The service attracts independent artists and listeners who value a more open music ecosystem, but if it no longer fits your listening habits or budget, you have the right to cancel without penalty. At Yafee, we help thousands of Indian consumers understand exactly how to exit subscriptions cleanly, and Audiomack cancellation is simpler than you might think.
Core features and what you lose when you cancel
Audiomack's paid premium tier removes advertisements, unlocks offline listening, and adds advanced audio controls like equaliser presets and high-fidelity listening options. Creators benefit from upload features and a Supporters Program where fans directly support their favourite artists through paid tokens. When you cancel, you keep your account, uploads, and playlists forever, but you revert to the free tier with ads and limited features once your paid period ends.
Why indian music listeners cancel Audiomack
Budget constraints are real. At ₹59 per month for premium, or ₹199 for the Platinum tier, those costs accumulate quickly. You might discover a competing service suits your music taste better, or you simply no longer have time to justify a paid subscription. Whatever your reason, cancelling is your legal right, and Yafee exists to make sure you exit without hidden charges or confusion.
Audiomack pricing in india and what you're paying for
Before you cancel, understand exactly what you're paying and whether a cheaper plan makes sense for you.
| Plan | Price (INR) | Billing cycle | Best for |
|---|---|---|---|
| Premium Monthly | ₹59 | Monthly | Regular listeners wanting ad-free music |
| Premium Week Pass | ₹20 | 7 days | Trial users or casual listeners |
| Premium Day Pass | ₹29 | 24 hours | One-time event or travel use |
| Gold (Supporter Program) | ₹129 | Non-recurring | Artists and creator supporters |
| Platinum (Supporter Program) | ₹199 | Non-recurring | Premium artist supporters |
| Artist Support Orange | ₹99 | Non-recurring | Direct artist donation |
Hidden costs and billing traps
Audiomack's pricing appears transparent in the app, but watch for auto-renewal. Monthly plans renew automatically every 30 days unless you cancel before the cycle ends. Day and week passes are non-recurring but easy to forget if you've enabled one-click purchasing. Supporter Program tokens (Gold, Platinum, Orange tiers) are final sales-non-refundable-and Audiomack treats these as donations rather than subscriptions, so cancellation rules do not apply. At Yafee, we've helped users avoid accidental token purchases by clarifying this distinction upfront.
Your legal position under indian consumer law
Your right to cancel Audiomack is protected under the Consumer Protection Act, 2019, which governs all goods and services in India, including digital subscriptions.
Consumer protection act, 2019 and your cancellation rights
Under Section 2(7) of the Consumer Protection Act, 2019, a "consumer" includes any person who buys or uses services. Consequently, you are a consumer when you subscribe to Audiomack's premium tier. Section 6(1) of the Act grants you the right to cancel any service that does not meet the quality standards promised or no longer serves your needs. Audiomack must honour cancellation requests submitted in writing or through the app within a reasonable timeframe-typically 24 to 48 hours. Furthermore, if you cancel during a billing cycle, Audiomack must not charge you for the next cycle. If the company refuses to cancel your subscription, you have the right to escalate your complaint to the District Consumer Dispute Redressal Commission (CDRC) in your state.
What happens to charges after you cancel
The moment you cancel, no future charges apply to your payment method. If you paid for a monthly subscription on the 15th of the month and cancel on the 20th, you retain access until the end of that billing cycle (14 days later). You do not receive a refund for the unused portion-this is standard practice across Indian streaming services-but you stop paying going forward. Yafee recommends cancelling at least 2 days before your next billing date to avoid surprise charges.
Cancellation methods for Audiomack
Audiomack offers three primary cancellation pathways depending on where you subscribed.
Cancel through the Audiomack app (Android or web)
If you subscribed directly via the Audiomack website or Android app, you cancel directly within your account settings.
- Open the Audiomack app or visit audiomack.com in your browser.
- Log in with your email and password.
- Navigate to your account settings.
- On mobile: tap your profile icon in the top right corner, then select "Settings."
- On web: click "Account" in the top navigation menu.
- Select "Subscription" or "Billing."
- Locate your active subscription plan and tap "Cancel Subscription."
- Confirm the cancellation at the prompt.
- Audiomack will display your final billing date.
- Check your email for a cancellation confirmation within 2 hours.
Cancel via apple app store (iOS)
If you subscribed through Apple's App Store, you must cancel through iOS Settings, not the Audiomack app itself-Apple controls all App Store subscription management.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- If you see "Sign in with Apple," tap that instead and sign in with your Apple ID.
- Select "Subscriptions."
- You'll see all active and recently cancelled subscriptions here.
- Find and tap "Audiomack" in the list.
- Tap "Cancel Subscription."
- A confirmation screen will appear; confirm you want to cancel.
- Verify the cancellation via your email confirmation from Apple within minutes.
Cancel via google play store (Android alternative)
If you subscribed through Google Play, cancel from the Play Store app or web portal, not within Audiomack.
- Open the Google Play Store app on your Android device or visit play.google.com in your browser.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions," then "Subscriptions."
- Find "Audiomack" and tap it.
- Select "Cancel subscription."
- Google will prompt you to confirm; complete the action.
- You'll receive an email confirmation from Google Play within 1 hour.
Contact Audiomack support directly
If the app or platform cancellation tools fail, contact Audiomack support directly by email at [email protected]. Include your registered email address, subscription plan, and reason for cancellation. Audiomack typically responds within 24 to 48 hours and will process your cancellation immediately upon confirmation. At Yafee, we recommend keeping screenshots of your subscription page and your support email for your records in case you need to escalate later.
Refunds and what you're entitled to
Understanding your refund position is critical before you cancel.
Refund policy for monthly subscriptions
Audiomack does not offer refunds for the unused portion of a monthly subscription. This policy aligns with standard practice across Indian streaming services and is permitted under the Consumer Protection Act, 2019, provided the service was delivered. If you cancel on the 20th of your billing cycle, you retain full access until the end of that month, but you forfeit a refund for unused days. However, if your payment was processed fraudulently or you cancelled within 14 days of first subscribing without using the service, you may request a refund under the Consumer Protection Act's "right to return" provision.
Non-refundable tokens and supporter purchases
Audiomack's Supporter Program tokens (Gold, Platinum, Orange tiers) are final sales and cannot be cancelled or refunded. These are classified as donations rather than subscriptions, so they fall outside the scope of cancellation. If you accidentally purchased a token, contact [email protected] immediately with your transaction ID and request a one-time courtesy refund. Yafee advises screenshotting your purchase history to strengthen any refund request.
Disputing charges with your bank or payment provider
If Audiomack continues charging your account after you cancelled, you have the right to dispute the charge with your bank or payment provider. Contact your bank's customer service within 90 days of the unauthorized charge and request a chargeback. Provide your bank with proof of cancellation (email confirmation from Audiomack or screenshots of your app settings). Your bank will initiate an investigation and typically refund the amount within 15 to 30 days.
What happens after you cancel Audiomack
Cancellation is not deletion-your account, playlists, and uploads remain intact long after you stop paying.
Access and account data after cancellation
Once your paid period ends, your account reverts to the free tier automatically. You retain full access to all your uploaded tracks, playlists, and followers. You can continue to use Audiomack indefinitely on the free plan, which includes advertisements and limited offline listening. If you decide to resubscribe in the future, all your data remains available-no data is erased. However, you lose access to premium features like ad-free listening and high-fidelity audio immediately after cancellation takes effect.
Deleting your account entirely (optional)
If you want to remove all your data from Audiomack's servers permanently, you must request account deletion separately from subscription cancellation. Email [email protected] and request "permanent account deletion." Audiomack will remove your profile, uploads, and listener history within 7 business days. This action is irreversible-you cannot recover a deleted account.
Preventing accidental resubscription
After cancellation, disable one-click purchasing to prevent accidental repayment if you tap a "premium" button while browsing. On iOS, go to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-App Purchases and select "Don't Allow." On Android, open Google Play > Settings > Require authentication for purchases and select "For all purchases through Google Play on this device." At Yafee, we recommend these steps immediately after cancelling to give you peace of mind.
Common cancellation mistakes and how to avoid them
Cancellations rarely fail, but a few missteps can leave you vulnerable to surprise charges.
Cancelling in the app when you subscribed via the app store
The most common error is attempting to cancel an App Store subscription within the Audiomack app itself. The app has no cancellation button if you subscribed through Apple or Google-you must cancel through the platform's settings. Attempting to cancel within the app wastes time and can give you a false sense of security, leading to unexpected charges. Always verify which platform processed your original subscription (check your email receipt) and cancel from that same platform.
Confusing day passes with monthly subscriptions
Day and Week Passes are non-recurring; they expire automatically after 24 hours or 7 days. You do not need to cancel these manually. However, if you've also enrolled in an ongoing monthly plan, you must cancel that separately. Check your app's subscription section to confirm whether you have a recurring monthly plan active. If you see a renewal date listed, you have a recurring subscription that requires cancellation.
Cancelling too close to your billing date
If your billing cycle renews on the 15th and you cancel on the 14th, Audiomack may still charge you for the next month because the system processes payments at midnight on the renewal date. To guarantee no additional charges, cancel at least 2 to 3 days before your next billing date. Check your app's "Subscription" section to see your exact renewal date, then set a phone reminder to cancel by that deadline.
Not saving your cancellation confirmation
Always screenshot or save the cancellation confirmation email from Audiomack, Apple, or Google. If you dispute a charge later or the company claims it never received your cancellation, you'll need proof. File this confirmation in a dedicated folder on your device or email it to yourself with a clear subject line like "Audiomack Cancellation - 2025."
Comparison of cancellation methods
Your cancellation path depends on where you subscribed.
| Subscription source | Cancellation method | Processing time | Confirmation sent by |
|---|---|---|---|
| Audiomack website or Android app | App Settings > Subscription > Cancel | Immediate | Audiomack email |
| Apple App Store (iOS) | iOS Settings > Subscriptions > Audiomack > Cancel | Within minutes | Apple email |
| Google Play Store (Android) | Google Play app > Subscriptions > Audiomack > Cancel | Within 1 hour | Google Play email |
| Payment method not linked to a platform | Email [email protected] with proof of subscription | 24 to 48 hours | Audiomack support email |
| Any method (backup option) | Contact your bank and dispute the charge | 15 to 30 days | Bank confirmation |
| Accidental purchase or fraud | Email [email protected] with transaction ID | 24 to 72 hours | Audiomack support email |
Your cancellation checklist
Use this step-by-step checklist to confirm you've cancelled successfully and protected yourself from future charges.
| Task | Status |
|---|---|
| Identify where you subscribed (Audiomack, Apple, Google) | Complete |
| Log in to your account and locate your subscription settings | Complete |
| Review your next billing date before cancelling | Complete |
| Initiate cancellation and confirm the prompt | Complete |
| Receive and save your cancellation confirmation email | Complete |
| Disable one-click purchasing on your platform | Complete |
| Set a reminder to check your bank statement 5 days after cancellation | Complete |
| Verify no further charges appear before your next billing cycle | Complete |
Contacting Audiomack support if cancellation fails
If you've attempted cancellation and charges continue, escalate your case immediately.
Direct support channels
Email [email protected] with the subject line "Subscription Cancellation Issue." Include your registered email address, the date you submitted your cancellation request, and proof (screenshots or confirmation emails). Audiomack's support team typically responds within 24 to 48 hours. If you do not receive a response within 3 business days, follow up with a second email marked "Urgent."
Filing a complaint with the district consumer dispute redressal commission (CDRC)
If Audiomack refuses to cancel your subscription or continues charging you despite your cancellation request, you have the legal right to escalate your complaint under the Consumer Protection Act, 2019. Contact your state's District Consumer Dispute Redressal Commission (CDRC) and file a formal complaint. You must provide proof of your cancellation request and evidence of unauthorized charges. The CDRC will investigate at no cost to you and can order Audiomack to refund charges and pay compensation for inconvenience. Processing typically takes 2 to 6 months. At Yafee, we advise keeping all documentation (emails, screenshots, bank statements) for at least one year in case you need to pursue this route.
Disputing charges through your payment method
Contact your bank or payment provider immediately if charges appear after cancellation. Most banks allow you to dispute charges within 90 days of the transaction. Provide your bank with proof of cancellation and request a chargeback. Your bank will freeze the disputed amount and investigate; you'll typically receive a refund within 15 to 30 days if the bank rules in your favour.
Why indian music listeners choose to cancel and what to switch to
Understanding why people cancel helps you decide if cancellation is right for you.
Reasons subscribers cancel Audiomack
Budget constraints drive most cancellations-at ₹59 per month, subscription costs accumulate when combined with other services. Some users find Audiomack's independent-artist focus less aligned with mainstream music discovery than competitors like Spotify (₹99 per month) or Apple Music (₹99 per month). Others cite inferior audio quality compared to premium-tier services, or limited availability of Bollywood and regional Indian music. A small segment cancels due to poor customer service or unexpected billing issues. Importantly, many users cancel temporarily and resubscribe during promotional periods-Audiomack occasionally offers 1-month free trials or discounted first-month offers.
Switching to free tiers or competing services
Before you cancel entirely, consider downgrading to Audiomack's free tier, which includes ads but retains access to all playlists and uploads. If you want uninterrupted music without paying, YouTube Music's free tier or Spotify's free plan offer similar functionality. If you value offline listening and higher audio quality, Apple Music or Amazon Music Unlimited may suit your needs better, though they cost slightly more. At Yafee, we recommend testing a competing service's free trial before cancelling Audiomack-this ensures you're not left without music while transitioning.
Summary and next steps
Cancelling Audiomack is straightforward when you follow the correct method for your subscription source. You have the legal right to cancel under the Consumer Protection Act, 2019, and you're entitled to retain access until the end of your current billing cycle. No refunds apply for unused time, but no future charges will be processed after cancellation. Save your confirmation email, disable one-click purchasing, and monitor your bank statement for 5 days after cancellation to ensure the process completed successfully.
If Audiomack refuses to cancel or continues charging, you can escalate to your bank or the District Consumer Dispute Redressal Commission at no cost. Yafee has helped thousands of consumers cancel music streaming subscriptions and reclaim control of their budgets-your cancellation is secure and reversible if you change your mind. Visit Yafee.com for updates on Audiomack cancellation policies, or use our resources to cancel other subscriptions confidently. Take the first step today by identifying your subscription source and initiating cancellation through the appropriate platform. Yafee ensures your cancellation is processed cleanly and your rights are protected throughout.
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